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On an Old Quarter thoroughfare of Hanoi, known as train street, locomotives rumble down an active track just inches away from homes and other buildings. The juxtaposition of train tracks and residential housing has made it hugely popular among travelers to the capital of Vietnam. But the municipal government of Hanoi has ordered that cafes alongside the heavily Instagrammed train tracks – which sprung up to cater to the tourism boom – must close. Authorities cite danger to human life as the primary motivator for the shutdown. The boiling point apparently came on Sunday, when a train traveling through Hanoi was forced to reroute because there were too many tourists on the tracks, which were built in 1902 by the French. “Though the railway cafes attract tourists, they are, in fact, violating some regulations,” Ha Van Sieu, vice chairman of the Vietnam National Administration of Tourism, told reporters at a press briefing. In 2018, Vietnam-based writer Dave Fox told CNN Travel that “overtourism is a new buzzword for something that has been going on a long time.” A longtime Hanoi resident, he watched as “train street” transformed from a cool novelty into a safety concern. “Travelers need to be mindful of optics,” he added. When it comes to overtourism, some destinations face more of a challenge than others. In Indonesia, moves have been made to greatly restrict traveler access to Komodo Island, home to the famous Komodo dragon. Initially, the country had considered shutting the island to tourists completely, but settled on a plan with limited access to visitors who could pay a high access fee. And nearby in Thailand, the heavily popular Maya Bay, made famous by the film “The Beach” has been closed since 2018 to repair the most severe outcome – environmental damage. 
3. The underlined word “buzzword” in the passage is closet in meaning to __________

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People who do not smoke, are not obese, and consume alcohol moderately can expect to live seven years longer than the general population, and to spend most of these extra years in good health, according to a new study published today in Health Affairs. This study was the first to analyze the cumulative impact of several key health behaviours on disability-free and total life expectancy. Previous studies have looked at single health behaviours. Mikko Myrskylä and his colleague instead examined several behaviors simultaneously, which allowed them to determine how long and healthy the lives of people who had avoided most of the well-known individual behavioral risk factors were. The researchers noted that each of the three unhealthy behaviours – obesity, smoking, and unhealthy consumption of alcohol – was linked to a reduction in life expectancy and to an earlier occurrence of disabilities. But there were also differences: smoking was found to be associated with an early death but not with an increase in the number of years with disability, whereas obesity was shown to be associated with a long period of time with disability. Excessive alcohol consumption was found to be associated with both decreased lifespan and a reduced number of healthy years. However, the absence of all of these risky healthy behaviors was found to be associated with the greatest number of healthy years. The most striking finding was the discovery of a large difference in average lifespan between the groups who were the most and the least at risk. Men who were not overweight, had never smoked, and drank moderately were found to live an average of 11 years longer than men who were overweight, had smoked, and drank excessively. For women, the gap between these two groups was found to be even greater, at 12 years. “Our results show how important it is to focus on prevention. Those who avoid risky health behaviours are achieving very long and healthy lives. Effective policy interventions targeting health behaviors could help larger fractions of the population to achieve the health benefits observed in this study,” the researcher emphasized. These results are important not only for individuals, but also for society. In an aging society, the health of the elderly determines the amount of money spent on the health system. In addition, healthy elderly people are better able to participate in the labor market and to perform social roles, such as caring for grandchildren.  
3. According to paragraph 3, what can we deduct from the benefits of avoiding harmful behaviours?

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Language preservation is the effort to prevent languages from becoming unknown. A language is at (1)______ of being lost when it no longer is taught to younger generations, while fluent speakers of the language (usually the elderly) die. Language is an important part of any society, because it enables people to communicate and express themselves. When a language dies (2)_______, future generations lose a vital part of the culture that is necessary to completely understand it. This makes language a vulnerable aspect of cultural heritage, and it becomes especially important to (3) __________ it. According to the United Nations Educational, Scientific, and Cultural Organization (UNESCO), from facts published in their “Atlas of Languages in Danger of Disappearing,” there are an estimated 6,000 languages spoken worldwide today, and half of the world’s population speaks the eight most common. More than 3,000 languages are reportedly spoken by fewer than 10,000 people each. Ethnologue, a reference work published by SIL International, has cataloged the world’s known (4)_______ languages, and it estimates that 417 languages are on the verge of extinction. There are different factors that can (5)________ a language in danger of becoming extinct. One is when a language is no longer being taught to the children of the community, or at least to a large number of the children. In these cases, the remaining fluent speakers of the language are generally the older members of the community, and when they pass away, the language dies out with them

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Cyberbullying is the use of technology to harass, threaten, embarrass, or target another person. Online threats and mean, aggressive, or rude texts, tweets, posts or messages all count. So (1) _______ posting personal information, pictures or videos designed to hurt or embarrass someone else. Cyberbullying also includes photos, messages or pages that don’t get taken (2) ______, even after the person has been asked to do so. In (3) _______ words, it’s anything that gets posted online and is meant to hurt, harass or upset someone else. Intimidation or mean comments that focus on things like a person’s gender, religion, sexual orientation, race or physical differences count as discrimination, which is against the law in many states. That means the police could get involved, and bullies may face serious penalties. Online bullying can be particularly damaging and upsetting because it’s usually anonymous or hard to trace. It’s also hard to control, and the person being victimized has no idea how many people (or hundreds of people) have seen the messages or posts. People can be tormented nonstop (4) _________ they check their device or computer. Online bullying and harassment can be easier to commit than other acts of bullying because the bully doesn’t have to confront his or her target in (5) _______

Choose the answer A, B, c or D to fill the blank space in the following passage.

"Speech is one of the most important ways of communicating. It consists of far more than just (1)….. noises. To talk or to (2)…. by other people, we have to master a language, that is, we have to use combinations of sound that (3)….. for a particular object or idea. Communication (4)…. impossible if everyone (5)….. up their own language.
Learning a language is very important. The basic vocabulary of English is not very large, and only about 2,000 words are needed to speak (6)…. quite well. But the more words you know, the more ideas you can express, and the more precise you can be (7)…. their meaning. Words are the main things we use (8)…. what we want to say. The way we say the words (9)…. also very important. One tone of voice can express (10)…. emotions and show whether we are pleased or angry for instance."

5.   Communication…. impossible if everyone (5)….. up their own language.

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The PGA,_____ stands for Professional Golfers' Association, organises a prestigious golf championship every year.

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It _____ that the first temple was built on the current site of Thien Tru in the 15th century during the reign of Le Thanh Tong.

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Gender equality is not only a fundamental human right, but a necessary foundation for a peaceful, prosperous and sustainable world. (1) ____, at the current time, 1 in 5 women and girls between the ages of 15-49 have reported experiencing physical or sexual violence by an intimate partner within a 12-month period and 49 countries currently have no laws (2) ____ women from domestic violence. Progress is occurring regarding harmful practices such as child marriage and FGM (Female Genital Mutilation), which has declined by 30% in the past decade, but there is still much work to be (3) ____ to completely eliminate such practices. Providing women and girls with equal (4) ____ to education, health care, decent work, and representation in political and economic decision-making processes will fuel sustainable economies and benefit societies and humanity at large. Implementing new legal frameworks regarding female equality in the workplace and the eradication of harmful practices (5) ____ at women is crucial to ending the gender-based discrimination prevalent in many countries around the world

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We will go to the cinema to see a ____________.

Each sentence has a mistake. Find it bychosing A B C or D

It estimates that women represent more than half of the labor required to produce the food consumed in developing countries
 

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My parents insist me on learning Spanish.

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With 13,000 floral species and over 15,000 faunal species, three newly discovered big animal species, and a ratio of country/world species of 6.3%. Vietnam has enormous tourismparticularly ecotourism-potential. In fact, since 1986, when Renovation Reforms began the shift from a centrally planned to a socialist-oriented market, or multi-sectoral, economy, tourism has been an sector of primary concern to the government. In May 1995, the prime minister of Vietnam approved a master plan of tourism development for the period 1995- 2010. In February 1999, the state decree on tourism was part of the socio-economic development strategy for the period 2001-2010 approved at the IX National Congress of the Party: “Tourism development has become a spearhead economic industry indeed. It is necessary to improve the quality and effectiveness of tourism activities, bringing into full play the natural conditions, and cultural and historical tradition to meet the domestic and international demand for tourism and to catch up with tourism development in the region” (Document of the IX National Congress 2001). Tourism has so far brought great benefits to the economy, but it has also contributed to environmental degradation, especially biodiversity deterioration. Thus, the concept of “sustainable development”-development which meets the needs of the present without compromising the ability of future generations to meet their own needs - must be factored into tourism development. This consideration is reflected in the term “ecotourism,” which is referred to variously as ecological or environmental tourism, nature or green tourism, sustainable or responsible tourism. Ecotourism involves travel to relatively undisturbed natural areas with the specific object of studying, admiring, and enjoying scenery, plants, and animals, as well as any cultural features found in these areas. It is distinguished from mass or resort tourism by its lower impact on the environment, lower infrastructure requirements, and its role in educating tourists about natural environments and cultural values. Fully aware of its significance, the government of Vietnam has prioritized ecotourism in its strategy for tourism development to ensure both sustainability and economic benefits. Though ecotourism in Vietnam is at a beginning stage of development, it is expected to grow strongly through support from government and international organizations.  
5. Ecotourism is mainly for ____ purposes

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According to airline industry statistics, almost 90 percent of airline accidents are survivable or partiallysurvivable. But passengers can increase their chances of survival by learning and following certain tips. Experts say that you should read and listen to safety instruction before take off and ask questions if you have uncertainties. You should fasten your seat belt low on your hips and as tightly as possible. Of course, you should also know how the release mechanism of your belt operates. During takeoffs and landings, you are advised to keep your feet flat on the floor. Before take off, you should locate the nearest exit and an alterative exit and count the rows of seats between you and the exits so that you can
reach them in the dark if necessary. In the event that you are forewarned of a possible accident, you should put your hands on your ankles and keep your head down until the planes comes to a complete stop. If smoke is present in the cabin, you should keep your head low and cover your face with napkins, towels, or clothing. If possible, wet these for added protection against smoke inhalation. To evacuate as quickly as possible, follow crew commands and do not take personal belongings with you. Do not jump on escape slides before they are fully inflated, and when you jump, do so with your arms and legs extended in front of you. When you get to the ground, you should move away from the plane as quickly as possible, and smoke near the wreckage
6. It can be inferred from the passage that people are more likely to survive fires in aircrafts if they

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Vietnam’s football team received a “rock-star” welcome in Hanoi yesterday, (1)_______ losing to Uzbekistan in the 2018 U23 Asian Championship Final. Thousands of supporters flocked to the streets from Noi Bai Airport to Hanoi’s city center to greet the team bus, (2)________the Vietnamese PM’s reception for the team by five hours. A home-coming celebration was also held at My Dinh National Stadium, where all 40,000 seats were filled with thousands more waiting outside to see the players. Their (3)______ at the U23 Asian Cup made the players “overnight celebrities in the football-crazy nation”, AFP wrote. Various Korean outlets, including Korea Times, Sportal Korea and Hani, have also expressed amazement at the way football fans have celebrated their national team’s achievement, and at the same time, hailed the team’s performance at the tournament (4)_____ “heroic” and “like a fairy tale”. According to Sportal Korea, the team made an “impressive achievement” at the Asian tournament. “The red flags were being waved everywhere on the streets, and the cheering went on until late,” Hani wrote. The Korea Times also added that Vietnam’s success at the Asian Cup had brought Vietnamese football and Korean football “closer”. More importantly, it is the success (5)_____unites the country on so many levels

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The elusive “generation gap” is construed as being widest when one of the two  generations is the adolescent. While the gap exists in almost all facets of social and personal domains, never is it more evident than in the field of technology, where one of the generations is a digital native and the other, an immigrant or even an alien, depending upon the stage of the continuum of adulthood. The use of gadgets itself is markedly influenced by age, as shown in Pew Research Center’s Internet & American Life Project that studied how different generations use technology.  Although cell phones are now the predominant form of interpersonal communication, the way they are used significantly varies between generations. Youngsters use their phones for a variety of activities such as taking photos, texting, going online, instant messaging, emailing, playing games, listening to music, and even recording and watching videos while adults progressively according to their age progression, restrict the use of these devices to fewer and fewer activities. Interestingly, Pew Research found that the one cell phone activity that transcends age is taking photos, with adults just as likely to click photos on the cell phone cameras as the young. However, the type of photos taken differs, with adolescents clicking more selfies that adults.  The Internet seems to be a good leveler of digital use, at least within the US. While fewer than 60% of senior citizens (ages >65) are conversant with and use the Internet in 2014, the percentages are comparable for all other age groups; 92% for teens, 97% for young adults (18-29 years), 94% for the mid-lifers (30-49%) and 88% for older adults (50-64%). How the internet is used also varies among age groups. While teenagers and young adults under age 30 use the Internet to find information, socialize, play, shop and perhaps conduct business, older users visit government websites or seek financial information online. However, this gap is narrowing, according to Pew Research, and activities such as emails and search engines being increasingly used by all age groups that are online.  Social media is another area where there is an age difference. While the percentage of adults who use social media (72%) is not that different from the youngsters in it (81%), there is a difference in the type of social media applications that is favored. Youngsters (teens and young adults) seem more prevalent in social media applications such as Facebook and Twitter while adults dominate tumblr, Instagram and Pinterest. Adults are largely passive or semi-active users of social media as seen in that adults typically add contacts only on request while adolescents actively seek new friendships. Adolescents use the social media platform as a conversation space and an outlet for self-expression, aimed largely at building new relationships while adults use social media to maintaining existing relationships. Adults have fewer contacts with a third of the adults in social media admitting to having family as their main contact group. Contrast this with the fact that only 10 and 15 percent of adolescents reported to have family in their social media contact list.
3. According to the passage, which sentence is TRUE about how adults use cell phones?

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There’s a direct link between employee satisfaction and customer satisfaction.  Employees are the driving factor behind customer satisfaction. Employee interactions set the tone for a positive or negative customer experience. When employees aren’t happy at work, their interactions with customers can, and almost always will, suffer. Over the course of time, this can have serious repercussions for a business. The place where this becomes the most critical is any business where employees are directly interacting with customers, such as retail or food service. Historically underpaid and overworked, employees in these jobs are tasked with spending their entire shifts serving customers.  This is where employee experience comes in. If even a fraction of a customer experience budget was spent on employee experience, there would be a huge return on investment. One of the easiest ways to enhance employee experience is to ask for and welcome employees’ feedback. They have great insight into customer needs. After all, they’re the ones who are directly interacting with customers and hearing their criticisms and compliments firsthand. Employees can be your biggest asset when it comes to customer satisfaction.  A large part of employee experience revolves around understanding what employees need and want and gaining insight into their work preferences. Another critical piece of the employee experience is training and development. Employees should be equipped with the skills they need to excel at their jobs and have opportunities to continue to learn and develop. They should be able to check in and touch base with their managers to keep track of their progress and discuss any questions or concerns as they arise. Showing employees that you value the work they’re doing is one of the easiest ways to boost their motivation. It can be as simple as saying thank you, to publicly acknowledging and celebrating their contributions. It’s not just the younger generations who crave recognition - no one likes to feel like the work they’re doing is going unnoticed.  It’s time to shift the mindset from employees working just to work, to acknowledging that they’re valuable contributors to a company’s success. Employees need to understand how important their role is and how their work fits into the bigger picture. They need to feel like their voices are being heard and they have respect from their managers. Most importantly, they need to be able to come to work and know that the next eight hours won’t be pure torture. 
7. Which of the following statements is TRUE, according to the passage?

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A generation gap in the workplace can make workers both young and old feel inferior, as well as hamper productivity and teamwork. Differences between generations can be seen in work ethics, habits and communication styles. Younger workers might fear not being taken seriously by their older colleagues, while older workers might fear that their experience is not valued but replaced by workers with knowledge of more current technology. However, members of each generation can close the gap between them if they’re willing to meet one another halfway. Older workers can show respect to the younger set by asking for their opinions and recognizing their contributions to the workplace as valid, or complimenting them on a job well done. Younger workers can show their elders respect by asking for advice on how to manage a situation with work, based on the older worker’s many years of experience. It’s important for both entry- and senior-level workers to see each other as equals, regardless of the type of position in which they work. No one wants to feel inferior or irrelevant just because of their age. Rather, a generation gap at work can be a learning opportunity. Workers can also put themselves in their colleagues’ shoes to determine what might be bothering them about their generational age difference. If a person is much older than another, perhaps it is bitterness about fewer job opportunities, or fear that a younger worker might seem more relevant and edge him out of his job. If workers open their minds to understand where co-workers are coming from, it can help ease any tension between them and appreciate each other’s work contributions.  If age seems to be a problem for someone at the workplace, it can be helpful to do the very opposite of what a co-worker might expect from someone of a different age set due to stereotypes. For example, if a worker is considerably younger such as right out of college, she can share researched information to indicate that she knows what she’s doing, or show curiosity instead of upset to indicate emotional maturity if the person makes a disparaging remark about her youth. Older workers can maintain an enthusiastic attitude about work instead of showing boredom or bitterness from past experiences. Workers can, moreover, directly address the concern of age differences at work with the colleague at odds with them by asking the person for constructive advice on how to handle the issue. For example, older workers who are unfamiliar with new software that younger colleagues understand might acknowledge to them that they did the same tasks differently in years past but show interest in learning the program to keep up with modern technology. Learning to speak their technological language can make them feel more connected. Likewise, a younger worker can admit to being green on the work scene, but eager to gain experience by learning from senior colleagues.  
2. Each generation should respect the other generation at work to _____________

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Don't be afraid ____ me if you have any further queries.

Each sentence has a mistake. Find it bychosing A B C or D

A smile can be observed, described, and reliably indentify; it can also be elicited and manipulated under experimental conditions

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Don’t look now, but artificial intelligence is watching you. Artificial intelligence has tremendous power to enhance spying, and both authoritarian governments and democracies are adopting the technology as a tool of political and social control. Data collected from apps and websites already help optimize ads and social feeds. The same data can also reveal someone’s personal life and political leanings to the authorities. The trend is advancing thanks to smartphones, smart cameras, and more advanced AI. An algorithm developed at Stanford in 2017 claimed to tell from a photograph whether a person is gay. Accurate or not, such a tool creates a new opportunity for persecution. “Take this type of technology, feed it to a citywide CCTV surveillance system, and go to a place like Saudi Arabia where being gay is considered a crime,” says Lisa Talia Moretti, a digital sociologist. “Suddenly you’re pulling people off the street and arresting them because you’re gay, because the computer said so.”  No country has embraced facial recognition and AI surveillance as keenly as China. The AI industry there has flourished thanks to fierce competition and unrivaled access to personal data, and the rise of AI is enabling tighter government control of information, speech, and freedoms. In some Chinese cities, facial recognition is used to catch criminals in surveillance footage, and to publicly shame those who commit minor offenses. Most troubling, AI is being used in Xinjiang, a province in Western China, to persecute Muslims. Even if China’s AI capabilities are exaggerated, the AI boom there is having a chilling effect on personal freedom, says Ian Bremmer, an expert on global political risk and founder of the Eurasia Group. “You just need a government that is starting to get that capacity and make it known, and have a few people that are sort of strung up as examples, and suddenly everyone is scared,” he says. This might feel like a distant reality, but similar tools are being developed and used in the West. Just ask Glenn Rodriguez, who faced judgment from an algorithm when seeking parole from prison in the US. Despite 10 years of good behavior, Rodriguez saw how an algorithm called COMPAS, designed to predict inmates’ likelihood of reoffending, would be biased against him. And even though the parole board went against the computer program’s  
6. According to paragraph 4, what can the AI system in the US do?

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Christmas is around the corner, which means it’s about time you examined carefully your holiday gift list. “Choosing the wrong gift can be kind of risky for relationships because it implies that you and the receiver don’t have anything in common,” says Elizabeth Dunn, a psychology professor at the University of British Columbia in Canada. Her research has also showed that undesirable gifts can sometimes negatively impact the receiver’s perception of a relationship’s future potential. Since you don’t want your holiday gift to cause more harm than good, how can you be sure to choose a gift the receiver will love? Psychology may have the answer. Contrary to common belief, studies have actually shown that spending more does not always guarantee a well-received gift. “It seems quite self-evident to most of us that if you spend more, you’re going to get a better girl. But as it turns out, there’s no evidence that recipients associate the cost of a gift with how much they enjoy that gift,” says Jeff Galak, an associate professor of marketing at the Carnegie Mellon Tepper School of Business in the US city of Pittsburgh. Galak acknowledges that your gift may have to hit a certain price due to tradition or expectations. “But once you meet that cost, it doesn’t matter at all if you buy something even more valuable than that limit,” he says. Galak says the trick for giving a great and unforgettable gift is to think past the moment of handing it over. “When most givers give gifts, they try to make the moment they give the gift perfect and want to see the smile on recipient’s face right in that moment,” says Galak. “But in reality, what most recipients really love about a gift is how much value they’re going to derive from it over an extended time period.” In other words, it might be exciting to watch a friend open a gift of a concert ticket, but since it’s a gift that cannot be enjoyed over time, it may soon be forgotten. It is also suggested that if you can’t think of a good gift, just ask the recipient what they want. “People want to be creative and surprise the recipient,” says Dunn. “but the better gift will be whatever it is they say they like.” At the end of the day, don’t fret too much about giving a terrible gift. Unless something is wildly inappropriate, the recipient will fell some level of appreciation. Galak says that over the course of his research he has asked thousands of participants about gifts they have received, and he rarely hears someone talk about a bad girl. And even if you do give a sub-standard gift to someone you are close to you may be saved by your thoughtfulness. “When someone does something puzzling that needs to be explained – like give a bad gift – that’s when you think about what’s on the other person’s mind,” says Nicholas Epley, a professor at the University of Chicago Booth School of Business. His research shows that if your recipient feels like you at least spent a lot of time making your selection, they’ll appreciate the effort that went into choosing a less desirable gift. In other words, the old saying ‘it’s the thought that counts’ really might be true.  
1. The word “self-evident” in paragraph 2 is closet in meaning to ____________