Work engineers are (i) _______ riding with drivers, timing everything from stops at traffic lights, to wait at customer’s doorway, to stairway climbs, to coffee break. And they are not (ii) _______  to pointing out the occasional inefficiency. Additionally, supervisors ride with the least good drivers, noting how they work and constantly (iii) _______ them until their work is up to standard. The (iv) _______ of all this work engineering is efficiency, and UPS has been called one of the most efficient companies anywhere. Il’s also a highly profitable company. Most drivers take the regimentation in stride: many show pride in meeting the UPS standards each day. Others, however, feel that they are constantly being pushed, that it is impossible for them to (v) _______ at work. UPS officials claim that the standards provide accountability. And, they say, employees who work according to UPS standards should feel less tired al the end of the day.

(i)____

I don’t usually play tricks on people, but when our boss, Mr Budd, bought himself a new hat, my friend had an idea that was impossible to resist. Every day Mr Budd (i) _______ hang up his hat in the hallway and disappear into his office. So one lunch time we went into town and bought two hats identical to Mr Budd’s, except that one was much larger, and the other much smaller, than his. When we (ii) _______ to the office, we took Mr Budd’s hat off the hook and replaced it with the large one. That evening he put the hat on and went home, saying nothing to anyone in spite of the fact that his hat was resting on his cars. The next day we (iii) _______ the small hat for the large one, and Mr Budd went home with it sitting high on top of his head. He looked a bit worried, but he still didn’t say a word to anyone. This continued for a few weeks. Sometimes we would put Mr Budd’s (iv) _______ hat on the hook, sometimes one of the others. Everyone in the office knew about the joke, except Mr BudD. Eventually, he got so worried that he went to the doctor, (v) _______ that his head was growing and shrinking day by day

(v)_____-

Animism is another important belief of Polynesian cultures. With animism, the spirits (i) _______ to have personalities and human-like traits. Sometimes the spirits are referred to as “he” and “she” by people who believe in animism. Spirits are reported to animate natural objects and everything in nature – whether a flower, dirt, or a rock – are thought to have their own unique, different spirit. The Native American cultures also believed in animism, but their concept of this belief was (ii) _______ different from the Polynesians’ belief. While the Polynesians believed everything possessed different spirits, the Native Americans believed that everything in nature had the same spirit. Both cultures believed that the spirits could be good, bad, or neutral (iii) _______ that the spirits could be loving, frightening, or mischievous.

They also believed that if people did things to displease the spirits then the spirits might respond to those who had displeased them in unfriendly and unpleasant ways. Most cultures believe in the ghosts or souls of ancestors because most cultures believe there is a separation of the body and soul (iv) _______ death.

The cultures which believe in ancestral spirits believe these spirits remain an integral part of the family and that, if treated well, the ancestors will bless the families in many ways – whether in business success, agricultural production, or personal relationships. Asian cultures (v) _______ to have a more favourable attitude about ancestral spirits than do the European cultures who often believe that the ghosts of ancestors can be dangerous and do frightening things such as haunting houses.

(i)_____

My father still hasn’t really _________ the death of my mother. 

 The money _________ by the police belongs to the bank in the city. 

Scientists therefore agree that it is (i) ________ spread of global warming before it is too late. Solar radiation and volcanic emissions (ii) ________ produce natural global warming. Yet. the major responsibility for turning global warming into a potential dangerous activity falls on humans. Ever since the Industrial Revolution, the burning of fossil fuels to power cars and generate electricity (iii) ________ to the ever-increasing emission of toxic carbon monoxide and carbon dioxide into the atmosphere. These gases trap heat and lead to the formation of the so-called greenhouse effect, which in turn (iv) ________ global temperatures. Only decisive government measures will curb down and limit the growth of this destructive (v) ________ on our planet.

(i)______

An interesting form of (i) _______ throughout the British Empire in the 18th-19th centuries. At that time, England had established many colonies all around the globe. But these places were very far away. If people came to live there, they did not return to England ever again since traveling (ii) _______ ship was rather long and dangerous. Englishmen who settled in such far-off colonies often found (iii) _______ alone. The only women around were the natives. But (iv) _______ and Dutch saw no trouble in marrying native women, Englishmen were very conservative. They would write letters home and ask relatives or neighbors to send them a local wife. Many women had no dowry so they agreed to the transaction. The man would pay for their ship voyage to the colonies and the woman would work all her life to pay him back. It is believed that these marriages were (v) _______ of all.

(iii)______

Following his release, Mandela declared that violence and war are not the answer to the end of apartheid in South Africa, but rather peaceful opposition to this change of heart proved to be (i) _______ as he won the first free democratic elections in South Africa and (ii) _______  the country’s first black president in 1994. During his presidency (May 1994 – June 1999), Nelson Mandela succeeded in bringing peace to South Africa by promoting racial tolerance and understanding and by coming to an understanding with the white population. (iii) _______ an international level, Mandela also managed to peacefully solve the long-running conflict between the USA and the UK on one hand, and the African country of Libya on the (iv) _______. Even though he was criticized for not being able to stop the spread of HIV in South Africa and for not achieving social reforms, Nelson Mandela was highly respected for his policy of peace and (v) _______ and received the Nobel Prize for Peace in 1993.

(ii)_____

To many people the idea of graffiti has negative images and responses. If the drawings are done on surfaces without permission, it is thought of as vandalism. And in many instances, a crime. In most countries of the world graffiti, not only has negative connotations but is also considered illegal. One of the reasons is that graffiti is placed on buildings and property not owned by the painter. And where it is applied without (i) _______ , it is usually done quickly W’ith products such as permanent markers and spray paint. Historically, though, graffiti was important to the Romans because it was a way of expressing the knowledge they had as a people as well as a way of expressing their appreciation of beauty of (ii) _______      subjects. Today, tourists can see for themselves examples of ancient graffiti when they visit the catacombs in Rome or Pompeii. Modem graffiti is considered an art form, but it is one whichis greatly misunderstood by most people. In the 1970s, when the punk rock movement was big, many of the anti­establishment groups wrote and drew on walls and other surfaces to draw attention to their cause, group, or agenda. A lot of bands also used graffiti to (iii) _______ recognition and notoriety. For about a (iv) _______ of a century, from the mid 1960s to the late 1980s, graffiti was considered in its prime as an art form. In urban areas, graffiti could be seen on the walls of vacant buildings, on subway station walls, and on the subway cars themselves. Political activities used the medium to transmit their messages because it was an easy and inexpensive way to do (v) _______.

(iii)______

For some, the advent of television marked the beginning of the end of civilised society. More and more, people have watched TV at the (i)  _______  of playing cards or board games, or other communal pastimes. Many fear that the Internet too will further limit social interaction. That may be true but, as researehers at Stanford University in the USA are the first to say, further study is needed. In a recent survey they found that the Internet and the use of email have actually increased some forms of human interaction. What’s more, people who go online are (ii) _______  watch less television than others. The study makes two things clear. Contrary to all the fuss in the media, the Internet’s popularity is still in its infancy. More than half of US households are not connected yet, but the Internet’s potential impact (iii) _______  we live and interact is enormous. Workers may be using the Web on the job for such personal ends as checking sports scores but, according to the study, they also use the Internet to work from home. Just 4 per cent of the surveyed Internet users said they had cut back on their working hours since getting connected to the Internet.But will the Internet make US more isolated socially? While a fourth of the Internet users say they spend less lime talking on the telephone with friends and relatives, email allows them to stay in touch, regardless of distance. Since email is (iv) _______  and can be sent and received at any hour of the day, it has many built-in advantages. For some, it has actually revived the highly social art of letter writing. As for spending less time on the telephone, the continuing boom in mobile phone use makes an overall decrease less and less likely. Few would argue that the Internet has had a profound effect on the lives of many in its first decade of common use. But assessing its long-term impact is difficult. That’s why for all the questions they raise, studies such as Stanford’s are so useful. If we don’t pay close attention to how we use the Internet, it will change our lives not just for (v) _______  , but for worse.

(ii)_____

I'm surprised you _______ that trick. 

Penguins are usually dark in color, and have a white belly. These colors protect them (i) _______ other animals, such as killer whales and sea lions, which hunt penguins lor food. These animals often cannot tell penguins and water (ii) _______ When they look at the white belly of a penguin from below, they often mistake it for water. The dark (iii) _______ skin offers similar protection to penguins outside of the water. Penguins have a very special way of moving across land. They waddle; that is they make short steps and rock slowly back and forth (iv) _______ moving. They are mistakenly thought to be slow and clumsy, but in fact are very agile and (v) _______.

(ii)___

When the war ended, Romania became a Communist country. For 50 years, people suffered (i) _______ the Communist rule. There was (ii) _______ food, no electricity or hot water in villages and small cities. Many important pieces of Romanian literature and art from the Golden Age were destroyed. People were (iii) _______ in jail; others ran illegally across the border to (iv) _______ countries. On December 16th, 1998, Romanians had had enough. There was a bloody revolution, the government was overthrown, and new elections (v) _______. Today, Romanians are trying to rebuild their future into a free country.

(iii)___

I will see you again. We are all looking forward _______ again.

Liza Cooke works (i) _______ vso, a voluntary charity organization. For the last three years she (ii) _______ English in a primary school in a small village in Nigeria. Before that she lived with her parents in a semi-detached house in Croydon, and worked in an office in north London. Her life changed dramatically after she decided to join vso as a volunteer worker. “I used to travel to work every day by train. The journey would take between forty minutes and an hour. Now it only takes me a few minutes. I used to work in a large office with about thirty other people. Now 1 teach classes of up to fifty children. I still work (iii)         _______  well, more or less. The classroom has walls but no windows! I used to hale my office job. It was so boring. But teaching is so different -I really enjoy it. Of course, working in an office and living at home (iv) _______ that I had a lot of free time. I would go out every night of the week and enjoy myself. I never stayed at home. Now 1 find 1 have hardly (v) _______ free time, but I don’t mind. I seem to spend most of my free time doing

(i)______

The arehitects who designed the London Eye (i) _______ drew it for a competition in 1993. Subsequently, they formed a (ii) _______ with British Airways to develop the project. As the biggest observation wheel ever built, its construction involved 1,700 people in five countries. Most of its (iii) _______had to be invented, and delivering them had to be coordinated with the tides in the River Thames. On average, 350 hours a week are spent (iv) _______ the maintenance of the Eye, and only distilled water is used to (v) _______ the glass.

(i)_______

“Being in space is an exhilarating experience,” recalls astronaut Buzz Aldrin, member of the three-man crew which made history nearly 50 years ago when they (i) _______ in being the first melt ever to set foot on the Moon. ‘Just being able to float around is amazing. Unfortunately, the space suits were quite restrictive so we weren’t able to move about very easily. They made the job of collecting moon rock and soil to bring back to Earth much more difficult. The surface of the Melon is covered in a (ii) _______ and because there isn’t any wind or weather on the Moon, Neil’s famous first footprint should still be there until it is disturbed by other visitors. “On our (iii) _______ to Earth, we were put in quarantine. It was still not known whether life existed on the Moon and it was feared that organisms from the Moon could infect animals and plants on Earth. Hopefully, in the next 25 years man will be setting up (iv) _______ bases on the Moon or even on Mars. I don’t sec much point in just sending astronauts there. Instead of short trips, which are not a very efficient allocation of resources, we should be sending people there to stay. “In time, although possibly not in my lifetime, people will be born on Mars. They will be our “Martians”, (v)_____________ _______ the green creatures that science fiction writers write about.”

(iv)______

Trends in worldwide energy use point up an urgent need to expedite the development of technology that can wean the world % from fossil fuels. Many experts contend that the recent increases in the price of oil will not be followed, as in the past, by an casing off after a year or two. Even if that were not the ease, the world would have to be concerned about inevitable constraints on supply. Gasoline and diesel engines in motor vehicles consume the (i) _______ majority of fossil fuel used outside power generation. The only technology currently in the pipeline for rescuing transportation from a very serious oil crunch is (ii)  _______ vehicles operating with hydrogen fuel-cell engines. Private industry, long a mere bystander in the development of the hydrogen economy, is now (iii) _______ the way to develop affordable and environmentally desirable hydrogen fuel-cell vehicles. The United States government is spending about $ 100 million per year for researeh on hydrogen vehicles and hydrogen-slorage technology. Major automobile manufactures claim they will have (iv) _______ hydrogen cars by 2015. These cars, it should be noted, will produce no greenhouse gases. Like any new fuel technology, hydrogen will require infrastructure. Plants to generate usable hydrogen, pipelines to move it, and depots in which to store it, must be put in place. Stations for refilling a vehicle’s hydrogen tank must be as common as ordinary gas stations before many consumers will venture onto the open road with hydrogen cars, yet this is not an unrealistic scenario. Most probably, existing oil and gasoline infrastructure can be affordably – and incrementally – (v) _______ to hydrogen infrastructure.

(v)_____-

Work engineers are (i) _______ riding with drivers, timing everything from stops at traffic lights, to wait at customer’s doorway, to stairway climbs, to coffee break. And they are not (ii) _______  to pointing out the occasional inefficiency. Additionally, supervisors ride with the least good drivers, noting how they work and constantly (iii) _______ them until their work is up to standard. The (iv) _______ of all this work engineering is efficiency, and UPS has been called one of the most efficient companies anywhere. Il’s also a highly profitable company. Most drivers take the regimentation in stride: many show pride in meeting the UPS standards each day. Others, however, feel that they are constantly being pushed, that it is impossible for them to (v) _______ at work. UPS officials claim that the standards provide accountability. And, they say, employees who work according to UPS standards should feel less tired al the end of the day.

(v)_____-

Although the act of writing a book is by necessity a (i) _______ process, it’s often after publication that the sense of isolation is the strongest. Many writers long for critical feedback, but have little (ii) _______  to the average reader’s opinion. While it may be true that good reviews in newspapers and magazines can be gratifying, they’re of little help in establishing what ordinary people think of your work. So, well done to those websites where anyone with access to the Internet can post an opinion about any book. (iii) _______       this, these customer reviews are not without risk. Most writers can expect some glowing praise from family or friends but these reviews are easy to recognize since they tend to be sent in anonymously. On the other hand, visits to these websites can also result in great anxiety. It might well be the (iv) _______ that you receive an unkind review and there is no kind editor to shield you. You can expect most reviewers to be brief but there are those who write long, strangely formal essays, usually containing references to classical literature, presumably in (v) _______ to impress others with their literary knowledge. If you are a sensitive author, I suggest you think twice before you go off searehing for reviews on-line rather than in the safer, traditional places.

(iv)_____

Penguins are usually dark in color, and have a white belly. These colors protect them (i) _______ other animals, such as killer whales and sea lions, which hunt penguins lor food. These animals often cannot tell penguins and water (ii) _______ When they look at the white belly of a penguin from below, they often mistake it for water. The dark (iii) _______ skin offers similar protection to penguins outside of the water. Penguins have a very special way of moving across land. They waddle; that is they make short steps and rock slowly back and forth (iv) _______ moving. They are mistakenly thought to be slow and clumsy, but in fact are very agile and (v) _______.

(v)___