Read the following passage and mark the letter A, B, C or D on your answer sheet to indicate the correct word(s) for each of the blanks from 41 to 45.
The United States has many different types of families. While most American families are traditional,(41)_________ a father, mother and one or more children, 22 percent of all American families in 1998 were headed by one parent, usually a woman. In a few families in the United States, there are no children. These childish couples may believe that they would not make good parents; they may want freedom from the (42)_________ of childbrearing or, perhaps they (43)_________ physically able to have children. Other families in the United States have one adult (44)_________ a stepparent. A stepmother or stepfather is a       person who joins a family by marrying a father or mother Americans tolerate and accept these different types of families. In the United States, people have the right to privacy and Americans do not believe in telling other Americans what type of family group they must belong to. They respect each other’s (45) _________ regarding family groups. Families are very important to Americans.
(41)...................

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct word or phrase that best fits each of the numbered blanks.

GLOBAL WARMING

Few people now question the reality of global warming and its effects on the world's climate. Many scientists (1) _____________the blame for recent natural disasters on the increase in the world's temperatures and are convinced that, more than ever before, the Earth is at risk from the forces of the wind, rain and sun. According to them, global warming is making extreme weather events, such as hurricanes and droughts, even more (2) _____________and causing sea levels all around the world to rise.

     Environmental groups are putting pressure on governments to take action to reduce the amount of carbon dioxide which is given (3) _____________by factories and power plants, thus attacking the problem at its source. They are in favor of more money being spent on research into solar, wind and wave energy devices, (4) _____________ could then replace existing power station.

Some scientists, (5) _____________, believe that even if we stopped releasing carbon dioxide and other gases into the atmosphere tomorrow, we would have to wait several hundred years to notice the results. Global warming, it seems, is to stay.

(1) _________

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions. 
      Sixty percent of working Americans today say they’ve left a job, or considered leaving a job, because they didn’t like their direct supervisor, according to a survey from human resource consulting firm Randstad US. Though leaving a job may seem like the best solution for retiring a bad boss, that doesn’t mean that it’s always the best plan for your career. In fact, if you’re in a situation where you love your job and the opportunities it presents, then leaving your role because of a difficult boss may not be the best idea. Pollak and Monster.com career expert Vicki Salemi broke down three ways you can deal with a bad boss without quitting a job you love. 
      Pollak says that in many cases, a difficult relationship with your boss is often due to differing personalities and habits. One way to mend this relationship, she says, is to closely study your boss’s behavior so that you can meet their expectations. “Become the world’s leading expert on your boss or your manager,” says Pollak, who is also the author of the book “The Remix: How to Lead and Succeed in the Multigenerational Workforce.” “How does this person like to communicate? If she hates long emails, stop sending long emails. If she doesn’t like it when you drop by her office but reacts better when you schedule an appointment, then learn to always schedule appointments instead of dropping in. If she is not a morning person, don’t ask for things in the morning. If this person is really detail-oriented, then triple check your documents before handing them in.” Salemi agrees. She says that if you have a boss who’s critical or a micromanager, often the best way to deal with them is to be proactive in meeting their needs. “It’s kind of like you’re managing them without making it seem like you’re managing them,” she says.
      When dealing with a difficult boss, Pollak says one of the best ways to figure out how to successfully work under their leadership is to talk to other people who you know have been in a similar situation. “Other people can be a resource, whether it’s a mentor, someone at a different company, a coach or people who have worked for this person in the past,” she says. “Treat it as a positive and say, ‘I really want to be successful working with X. What recommendations do you have?’” However, she emphasizes, you should never talk about the situation in a negative way, or say you don’t like working for your boss. Instead, discuss about the situation in a way that shows your willingness to adapt to make the relationship work.
      If talking to other colleagues isn’t helpful, then Pollak says one of your last options should be to talk directly to your boss. Consider your approach carefully. Instead of saying, “We’re not getting along. What should we do?”, say something to the effect of, “I’d really like to make sure that I’m serving your needs. I’d like to make sure that I’m communicating in a way that’s effective for you and I want to make sure that I’m being as productive as possible. Is there anything I can do differently?” This way, she says, you’re approaching the situation by asking how you can help, instead of emphasizing a problem.

The word “productive” in the last paragraph is closest in meaning to _____________.

Read the text below and decide which answer (A,B,C, or D) best fits each space.
Statesmen define a family as ―a group of indivi duals having a commo n  dwelling andrelated by blood, adoption or marriage, (1) includes common law relationships.‖ Most people are born into one of these groups and (2) live their lives as a family in such a group.Although the definition of a  family may not change, (3).relationship of people to each other within the family  group changes as society changes. More and more wives are (4) paying jobs,  and, as a result, the roles of husband, wife and children are changing. Today,  men expect to(5) . for pay for about 40 years of their lives, and, in today‘s  marriages(6) . which both spouses have paying jobs, women can expect to  work for about 30 to 35 years of their lives. This mean that man must learn to do  their share of family tasks such as caring for the children and daily (7) chores.  Children, too, especially adolescents, have to (8) with the members od their  family in sharing household tasks. The widespread acceptance of contraception  has meant that having (9) is as matter of choice, not an automatic result of  marriage. Marriage itself has become a choice. As alternatives (10)  common-law relationships and single-parent families have become socially  acceptable, women will become more independent. 

8)..........................

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions.

   One day in 1924, five men who were camping in the Cascade Mountains of Washington saw a group of huge apelike creatures coming out of the woods. They hurried back to their cabin and locked themselves inside. While they were in, the creatures attacked them by throwing rocks against the walls of the cabin.

   After several hours, these strange hairy giants went back into the woods. After this incident the men returned to the town and told the people of their adventure. However, only a few people accepted their story. These were the people who remembered hearing tales about footprints of an animal that walked like a human being.

   The five men, however, were not the first people to have seen these creatures called Bigfoot. Long before their experience, local Native Americans were certain that a race of apelike animals had been living in the neighboring mountain for centuries. They called these creatures Sasquatch.

   In 1958, workmen, who were building a road through the jungles of Northern California often found huge footprints in the earth around their camp.

   Then in 1967, Roger Patterson, a man who was interested in finding Bigfoot went into the Northern California jungles with a friend. While riding, they were suddenly thrown off from their horses. Patterson saw a tall apelike animal standing not far away. He managed to shoot seven rolls of film of the hairy creature before the animal disappeared in the hushes. when Patterson's film was shown to the public, not many people believed his story.

   In another incident, Richard Brown, a music teacher and also an experienced hunter spotted a similar creature. He saw the animal clearly through the telescopic lens of his rifle. He said the creature looked more like a human than an animal.

   Later many other people also found deep footprints in the same area. In spite of regular reports of sightings and footprints, most experts still do not believe that Bigfoot really exists.

What did the five campers do when they saw a group of apelike creatures?

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions.

As Australia's largest and oldest city, Sydney carries many traces of its history. Time seems to stand still in the city's old streets and in its many magnificent, ancient buildings, such as the Sydney Town Hall, the Queen Victoria Building, and St. Mary's Cathedral. To explore the city's present and past, head for The Rocks the oldest neighbourhood in Australia and Sydney, where sandstone houses built in the 18th century still stand. You can stroll through the pretty streets, visit a traditional pub for some craft beer, and try delicious local dishes.

Sydney is blessed with natural gifts that few cities can rival. This city is full of greenery. Parks and nature reserves mingle with urban areas. Thanks to this, you need not travel far to see rare species in numerous city zoos; or enjoy fresh air and a range of plants from all corners of the world, all gathered in boundless parks. For those visitors keen to explore the sea, Sydney is heaven with over 70 spectacular bays and beaches. These include beautiful Bondi Beach, which is said to be the loveliest on the planet, where visitors can sunbathe, and play various water sports.

Sydney is said to be a miniature world of attractions, captivating visitors. It is a must-go destination on every tourist's bucket list, should they visit the beautiful land of Australia.

(Adapted from Heritage)

The word “These” in paragraph 2 refers to ________.

Read the following passage and mark the letter A, B, C or D on your answer sheet to indicate the correct word for each of the blanks from 36 to 40.
Vietnamese generally shake hands when greeting and parting. Using both hands shows respect as does a (36)_________ bow of the head. In rural areas, elderly people who do not extend their hand are greeted with a slight bow. Women are more likely to bow the head than to shake hands. Vietnamese names begin with the family name andare (37)_________ by a given name. People address one another by their given names,    but add a title that indicates their perceived relationship to the other person. These titles are family related rather than professional. Among colleagues, for example, the younger of the two might combine the given name with the title of - Anh(OlderBrother). A/n (38)_________ greeting combined with the given name and titleis “Xin chao” (Hello). Classifiers for gender and familiarity are also combined with the greeting. In formal meetings, business cards are sometimes exchanged on greeting.
Vietnamese have astrong (39)_________ of hospitality and feel embarrassed if they cannot show their guests  full respect by preparing for their arrival. Therefore, it is (40)_________ to visit someone without having been invited. Gifts are not required, but are appreciated. Flowers, incense, or tea may be appropriate gifts for the hosts. Hosts also appreciate a small gift for their children or elderly parents.
(38).................

Read the following passage and mark the letter A, B, C or D on your answer sheet to indicate the correct word or phrase that best fits each of the numbered blanks from 31 to 35.
On April 3, 1972, a man came out of the Hilton hotel in Manhattan and started walking down the street. He stopped, (31) his hand with a strange object in it, put it to his ear and started to talk into it. This was the beginning of mobile phone (32) , more than 30 years ago. That man was Motorola's project manager, Martin Cooper, who was (33) his 34th birthday that day. The strange object was the first mobile phone, which was nicknamed “the shoe” because of its  unusual (34)  .Mr. Cooper had gone to New York to introduce the new phone. The first call he made was to his rival, Joe Engel at AT&T's research centre. Engel was responsible for the development of the radiophones for cars. "I called him and said that I was talking on a real mobile phone (35)         I was holding in my hand," said Cooper. "I don't remember what he said in reply, but I'm sure he wasn't happy." The quality of the call was very good, because although New York had only one base station at that time, it was being used by only one user - Martin Cooper.
(34).....................

Read the following passage and mark A, B, C, or D to indicate the correct answer to each of the blanks from 6 to 10.
Some years ago, my daughter was studying English at a university on the south coast. One evening, she phoned to (6)_________ me that what she really wanted to do was a travel round the world, (7)_________ she was looking into the possibility of working in another country. She had seen several advertisements in the paper for student teachers of English abroad, and she was interested in one in Italy, (8)_________ she was desperate to visit.
She decided that this would be a good way to achieve her ambition, so she was writing to apply for the job. The reply (9)_________ a long time to arrive, but eventually she received a letter asking if she would go for an interview in London the following week. She was so excited that she immediately got in touch with the school owner and agree to attend the interview . She was determined that nothing would prevent her (10)_________ doing what she had set out to do.
(6)...................

Choose the letter A, B, C or D to answer these following questions:
If you want to prepare yourself for great achievement and have more to contribute to your education or your work, try reading more books. Pick up some of the interestingly informative books and search for well-researched material that can help you grow. 
We should encourage our children to read more books and spend less time watching TV. Some people have commented that this is inconsistent. "Why is the written word a superior way to get information than television?" That is an interesting point of view worth further exploration. Reading is a skill that is in much greater demand than the demand for watching TV. There are no jobs that require a person to be able to watch TV but reading is an integral part of many jobs. The written word is an incredibly flexible and efficient way of communication. You can write something down and, in no time, it can be sent to many different people. Not only that, we can digest vast amounts of information through reading in a very short time. A good reader can acquire more information in reading for two hours than someone watching TV can acquire in a full day. You are able to gain a lot of information quickly because you are a fast reader with good comprehension skills. It will save you massive amounts of time and you will be able to assimilate vast quantities of information.

What are the benefits of becoming good readers?

There are books with fairy tails in many countries. Often the same stories are known and repeated in many languages. Some of the things that happens in these stories are remarkable, although not as remarkable as things that are truly happening in medicine and science today.
Most fairy tails begin with “Once upon a time” and end with “They lived happily ever after”, so we will begin in the same way.
Once upon a time there was a girl calls Cinderella who did all the work in the kitchen while her lazy sister did nothing.
One night, her sister went to a ball at the palace. Cinderella was left home, very sad. After a time her fairy godmother appeared and told Cinderella that she could go to the ball- but to return home by midnight.
So she went to the ball in a beautiful dress in a wonderful coach. She danced with the prince but at midnight she ran back home, leaving one of her shoes on the floor. The prince wanted to see her again and went to every house in the capital until he found that the shoe was the right size for Cinderella. She and the price were married and lived happily ever after.

The word “ball” in the first sentence means ________________.

Many of the most damaging and life-threaling types of weather-torrential rains, severe thunderstorms, and tornadoes-begin quickly, strike suddenly, and dissipate rapidly, devastating small regions while leaving neighboring areas untouched. One such event, a tornado, struck the northeastern section of Edmonton, Alberta, in July 1987. Total damages from the tornado exceeded $250 million, the highest ever for any Canadian storm. Conventional computer models of the atmosphere have limited value in predicting short-live local storms like the Edmonton tornado, because the available weather data are generally not detailed enough to allow computers to discern the subtle atmospheric changes that precede these storms. In most nations, for example, weather balloon observations are taken just once every twelve hours at locations typically separated by hundreds of miles. With such limited data, conventional forecasting models do a much better job predicting general weather conditions over large regions than they do forecasting specific local events.
Until recently, the observation-intensive approach needed for accurate, very short range forecasts, or “Nowcasts”, was not feasible. The cost of equipping and operating many thousands of conventional weather stations was prohibitively high, and the difficulties involved in rapidly collecting and processing the raw weather data from such a network were insurmountable. Fortunately, scientific and technological advances have overcome most of these problems. Radar systems, automated weather instruments, and satellites are all capable of making detailed, nearly continuous observation over large regions at a relatively low cost. Communications satellites can transmit data around the world cheaply and instantaneously, and modern computers can quickly compile and analyzing this large volume of weather information. Meteorologists and computer scientists now work together to design computer programs and video equipment capable of transforming raw weather data into words, symbols, and vivid graphic displays that forecasters can interpret easily and quickly. As meteorologists have begun using these new technologies in weather forecasting offices, Nowcasting is becoming a reality.

Why does the author mention the tornado in Edmonton, Canada?

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct word or phrase that best fits each of the numbered blanks from 1 to 5.
BOOKS
Nearly all the discoveries that have been made through the ages can (1)________ in books. The invention of the book is one of humankind’s (2)________ achievements,  the importance of which can not be evaluated. Books are very useful, providing us with both entertainment and information. The production of books began in Ancient Egypt, though not in the form that is accessible to us today. The books read by Romans, (3)________ , have some similarities to the ones we read now. Until the middle of the 15th century, in Europe, all books were written by hand. They (4)________ often beautifully illustrated and always rare and expensive. With printing came the possibility of cheap, large publication and distribution of book making (5) ________ more widespread and reliable.
2()..........................

Read the text and choose the best answer (A, B, C or D) to each of the questions. 
Poles Apart
Many are surprised to learn that Antarctica is nearly twice the size of the United States. The name Antarctica was coined to mean "opposite to the Arctic." It is just that in many ways. Antarctica is a high, ice-covered landmass. In the Arctic the landmasses are grouped around the ice-covered Arctic Ocean.
Largely because of this difference, the climate of the two areas is very different. Antarctica is the coldest area in the world. On the average it is about 30 degrees colder than the Arctic. At the South Pole, nearly 10.000 feet high, monthly mean temperatures run well below zero. Only in coastal regions do temperatures sometimes rise about freezing in the summer (December to March). In contrast, near the North Pole monthly mean temperatures often rise above freezing. 
At both poles, daily temperatures may drop far below the monthly mean. At the American South Pole Station, winter temperatures sometimes fall below -100 degrees Fahrenheit. Elsewhere, on higher parts of the south polar plateau, even lower temperatures are recorded.
A temperature of -127 degrees Fahrenheit was measured in August 1960. It is the world's record low temperature.
Partly because of this climatic difference, the land animals and plants of the two regions are very different. On the continent of Antarctica, there are very few plants. In the Arctic there are many plants. In some of the few ice-free areas of Antarctica, mosses, lichens, and algae are found. Penguins populate Antarctic coastlines but do not exist in the Arctic. The land animals of the Arctic are foxes, bears, reindeer, and lemmings. These animals are unknown in the Antarctic. Old rock layers show that this "oppositeness" between north and south extends far back into the early chapters of earth history.
Ice is the great feature of Antarctica. More than 4.5 million square miles of ice sheet cover the area. Great rivers of ice, called glaciers, push down the mountains. Antarctica is the storehouse of about 85 percent of the total world supply of ice. 
The icecap is very thick, averaging nearly 8,000 feet. At one spot, scientists have found the distance from the surface to the rock underneath the ice to be more than 13,000 feet.
If this great volume of ice were to melt, the volume of the world oceans would increase, and sea level would rise. Extreme atmospheric changes would have to take place for this to happen.

Compared to the United States, Antarctica is _________.

Read the following passage and mark the letter A, B, C, or D to indicate the answer to each of the question. 
The world’s oldest post office, which has been operating in Sanquhar, Scotland, for more than 300 years, faces an uncertain future. Current owner and stamp collector, Manzoor Alam, and his wife, Nazra, have been forced to put the business and its accompanying cottage on the market due to ill health.
The Alams are “heartbroken” to leave the post office, and are concerned that if a buyer cannot be found its rich history could be lost. “It was my husband who was always the one most interested in stamps and the postal service but over the last few years of working here it has grown on me too,” said Mrs Alam. The couple are the post office’s 16th postmasters, and if they become the last, the title will fall to a Stockholm branch, which opened in 1720.
Dumfries and Galloway councillor, Andrew Wood, said lots of rural areas were struggling to keep their post offices open. He said it would be a “sad day” if the business folded. “I was wondering if the community could arrange a buyout but it shouldn’t come down to that,” he said. “We’re a wealthy country and should be able to have them in good-sized towns.”
The property is on the market for £275,000, and includes a three-bed cottage with two bathrooms, a large living room, and garden with outbuildings. Agent Humberstones suggests the outbuilding could be a holiday let, tea room or postal museum, as Mr Alam had planned. “My ambition is to promote the rich heritage of the past by establishing a postal museum — the only one in Scotland — and combining it with a modern business, securing this wonderful post office for future generations,’” he had said when he took on the business.

Which best serves as the title for the passage?

Read the following passage and mark the letter A, B, C or D on your answer sheet to indicate the correct word or phrase that best fits each of the numbered blanks from 1 to 5.
Hospitality
Hospitality - looking after visitors - is universal but in different cultures hostsare (1)       to receive guests in different ways.
In much of the ancient world it was the custom to provide passing travellers with food and water. Today some old customs have (2)      . In a traditional Japanese household, if a guest admires a particular object in the house, the host will want to give it to the guest straight away. And in parts of Russia guests are greeted with bread and salt on a special cloth.The guest is (3)        to kiss them and hand them back to the host. Sometimes the guest breaks off a small piece of bread, dips it in the salt and eats it.
In some countries, when foreign guests arrive from abroad, they may feel they have been given a particularly (4)        meal. But this is probably because the host politely offers more and more food and drink and the guest is too embarrassed to (5)      anything down.
(5)....................

There are books with fairy tails in many countries. Often the same stories are known and repeated in many languages. Some of the things that happens in these stories are remarkable, although not as remarkable as things that are truly happening in medicine and science today.
Most fairy tails begin with “Once upon a time” and end with “They lived happily ever after”, so we will begin in the same way.
Once upon a time there was a girl calls Cinderella who did all the work in the kitchen while her lazy sister did nothing.
One night, her sister went to a ball at the palace. Cinderella was left home, very sad. After a time her fairy godmother appeared and told Cinderella that she could go to the ball- but to return home by midnight.
So she went to the ball in a beautiful dress in a wonderful coach. She danced with the prince but at midnight she ran back home, leaving one of her shoes on the floor. The prince wanted to see her again and went to every house in the capital until he found that the shoe was the right size for Cinderella. She and the price were married and lived happily ever after.

According to the passage, things truly happening in medicine and science today are_________ things that happenes in some fairy tails

Read the following passage and mark the letter A, B, C or D on your answer sheet to indicate the correct word or phrase for each of the numbered blanks.
An ecosystem is a community of animals, plants and microbes that sustain themselves in the same area or environment by performing the activities of living, feeding, reproducing and interacting. Like many of Africas large mammals, giraffes have (21)________ in numbers and in range over the last century.   At one time, herds of over 100 animals were common in savanna regions across the continent, however, today concentrations like these exist only in East Africa particularly Tanzania Serengeti National Park. The decline of giraffe populations has largely been due to hunting. In Africa, the giraffe is a traditional source of hide and hair and also of tough  but (22) ________ meat. The hunting of giraffes has not yet  had a catastrophic effect, (23)________ on some of Africas big-game animals, but it is a cause for concern. The natural habitat of the giraffe is also being impacted more and more by human activities, (24)________ the animals range. The giraffe is currently a protected species throughout most of its range and is classed as conservation-dependent by the World Conservation Union. The giraffe’s prospects for survival are good for (25)________ living in national parks and game reserves, but for animals living outside these   areas the future is less secure.
(22).................

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions.

Machines already perform a lot of tasks that were usually done by humans, such as building cars, doing complex calculations, and even marking exam papers. But now it seems that ever more intelligent machines are straying into areas where we never envisaged they would go. We have always taken pride in having a unique kind of intelligence that machines could never match, one which allows us to think of new ideas and produce creative and artistic works. But it seems that even here, computers are lining up to compete with us.

Machines can easily be trained to do the physical work of producing art. About ten years ago, a painting robot known as e-David was created at a university in Germany. And recently in New York, the painting ‘Portrait of Edmond de Belamy' has been auctioned for nearly half a million dollars. What made it a bit unusual was that the idea, and the image itself, was produced entirely by a computer. A group of young French artists gave instructions to the computer, aiming simply to show that computers can be creative.

Some artists are now working with computers to produce a new kind of art. Computer-generated works of art are certainly interesting, and make us think about the limits of what machines can and cannot do. But not everyone would accept that they qualify as art. Some enthusiasts would argue they do, and the collectors willing to pay high prices for these works would suggest there is definitely a market for computer art. Others, however, would disagree.

Many 'real' artists would claim that art is an expression of human intelligence and human emotions. More importantly, it is about a desire to communicate with other people. These things, they argue, are part of being human and can never be produced by a machine.

(Adapted from Formula-Exam Trainer)

The word envisaged in paragraph 1 is closest in meaning to ______.

Read the following passage and mark the letter A, B, C, or D to indicate the word that best fits each of the blanks from 6 to 10.
HOLIDAYS
We've just come back exhausted after a two-week holiday in France. We were really stupid. On the last day we drove non-stop from Marseille to Calais- we should have (6)           our journey in Lyon or Paris.   As if that wasn't enough, the sea was so rough in the English Channel that the (7)         took three hours instead of one and a half. Next year we've decided we're going on a cheap (8)           holiday to Italy. It sounds marvellous- the cost of the flight, the hotel and all our meals are (9)             in the price. While we're in Rome we'll be going on a guided tour of the Coliseum. The last time I was in Italy, I was on a business trip - I can't say I saw many of the famous tourist (10)                 on that occasion.
(9)..............................

Course numbers are an indication of which courses are to various categories of students at the University. Undergraduate courses with the numbers 100 or 200 are generally introductory courses appropriate for freshmen or sophomores, whereas courses with the numbers 300 or 400 often have prerequisites and are often to juniors and seniors only. Courses with the numbers 800 or above are open only to graduate students. Certain graduate courses, generally those devoted to introductory material, are numbered 400 for undergraduate students who qualify to take them and 600 for graduate students. Courses designed for students seeking a professional degree carry a 500 number for undergraduate students and a 700 number for graduate students. Courses numbered 99 or below are special interest courses that do not carry academic credit. If students elect to take a special interest course, it will not count toward the number of hours needed to complete graduation requirements.
Full - time undergraduate student is expected to take courses that total twelve to eighteen credit hours. A full-time graduate student is expected to take courses that total ten to sixteen credit hours. Student holding assistantships are expected to enroll for proportionately fewer hours. A part - time graduate may register for minimum of three credit hours. An overload, that is, more than the maximum number of hours, may be taken with the approval of an academic advisor. To register for an overload, students must submit the appropriate approval form when registering. Overloads above 24 hours will not be approved under any circumstances.

The word "those" in paragraph 1 refers to_________ .