Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions. 
      Sixty percent of working Americans today say they’ve left a job, or considered leaving a job, because they didn’t like their direct supervisor, according to a survey from human resource consulting firm Randstad US. Though leaving a job may seem like the best solution for retiring a bad boss, that doesn’t mean that it’s always the best plan for your career. In fact, if you’re in a situation where you love your job and the opportunities it presents, then leaving your role because of a difficult boss may not be the best idea. Pollak and Monster.com career expert Vicki Salemi broke down three ways you can deal with a bad boss without quitting a job you love. 
      Pollak says that in many cases, a difficult relationship with your boss is often due to differing personalities and habits. One way to mend this relationship, she says, is to closely study your boss’s behavior so that you can meet their expectations. “Become the world’s leading expert on your boss or your manager,” says Pollak, who is also the author of the book “The Remix: How to Lead and Succeed in the Multigenerational Workforce.” “How does this person like to communicate? If she hates long emails, stop sending long emails. If she doesn’t like it when you drop by her office but reacts better when you schedule an appointment, then learn to always schedule appointments instead of dropping in. If she is not a morning person, don’t ask for things in the morning. If this person is really detail-oriented, then triple check your documents before handing them in.” Salemi agrees. She says that if you have a boss who’s critical or a micromanager, often the best way to deal with them is to be proactive in meeting their needs. “It’s kind of like you’re managing them without making it seem like you’re managing them,” she says.
      When dealing with a difficult boss, Pollak says one of the best ways to figure out how to successfully work under their leadership is to talk to other people who you know have been in a similar situation. “Other people can be a resource, whether it’s a mentor, someone at a different company, a coach or people who have worked for this person in the past,” she says. “Treat it as a positive and say, ‘I really want to be successful working with X. What recommendations do you have?’” However, she emphasizes, you should never talk about the situation in a negative way, or say you don’t like working for your boss. Instead, discuss about the situation in a way that shows your willingness to adapt to make the relationship work.
      If talking to other colleagues isn’t helpful, then Pollak says one of your last options should be to talk directly to your boss. Consider your approach carefully. Instead of saying, “We’re not getting along. What should we do?”, say something to the effect of, “I’d really like to make sure that I’m serving your needs. I’d like to make sure that I’m communicating in a way that’s effective for you and I want to make sure that I’m being as productive as possible. Is there anything I can do differently?” This way, she says, you’re approaching the situation by asking how you can help, instead of emphasizing a problem.

The word “productive” in the last paragraph is closest in meaning to _____________.

Read the following the passage and mark the letter A, B, C or D on your answer sheet to indicate the correct word or phrasethat best fits each of the numbered blanks from 31 to 35.
From the next year, every student in their final rear at our school will study for a compulsory Diploma of Practical Achievement. This will be in addition to the normal examinations. Up to now, the course has been optional, but from now on every student must (31)        it.
The aim is to (32)   students with "life skills", which the Diploma divides into eight categories. These cover a range of things relevant to life beyond school, from sending an e-mail to giving presentation  to  an  audience.  Under  the  heading     "survival",  (33)      ,  students   can learn  car mainternance, first aid and cooking. We have discovered that many students cannot do simple things such as mend a puncture or boil an egg. At the other extreme, the Diploma includes such things as how to design a webpage and how to cope if someone has a heart attack. It has been called a " Diploma in Common Sense".
On the course, students will not be taught in the traditional (34)  
  , but rather will be guided and encouraged to do things for themselves. This is above all a practical "hand-on" course. To a greater or lesser extent, good schools have always tried to (35)        these skills. Unfortunately, students have not always shown much interest because such skills are not directly related to passing exams for higher education. We hope this will change now that we have a proper course that will lead to a recognised diploma.
(34)..................

Choose the letter A, B, C or D to answer these following questions:
If you want to prepare yourself for great achievement and have more to contribute to your education or your work, try reading more books. Pick up some of the interestingly informative books and search for well-researched material that can help you grow. 
We should encourage our children to read more books and spend less time watching TV. Some people have commented that this is inconsistent. "Why is the written word a superior way to get information than television?" That is an interesting point of view worth further exploration. Reading is a skill that is in much greater demand than the demand for watching TV. There are no jobs that require a person to be able to watch TV but reading is an integral part of many jobs. The written word is an incredibly flexible and efficient way of communication. You can write something down and, in no time, it can be sent to many different people. Not only that, we can digest vast amounts of information through reading in a very short time. A good reader can acquire more information in reading for two hours than someone watching TV can acquire in a full day. You are able to gain a lot of information quickly because you are a fast reader with good comprehension skills. It will save you massive amounts of time and you will be able to assimilate vast quantities of information.

According to the text, ____________.

Read the text below and decide which answer (A,B,C, or D) best fits each space.
Tattooing is an old art. In ancient Greece, people who had tattoos were regarded  asmembers of the (16)____classes. On the other hand, tattooing was  (17)_____in Europe by the early Christians, who thought that it was a sinful  thing to(18) .It was not until the late 18th century, when Captain Cook  saw South Sea Islander decorating their bodies with tattoos that attitudes began  to change. Sailors came back from these islands with pictures of Christ on their  backs and from then on, tattooing (19)_____in popularity. A survey by the  French army in 1881 (20)_____that among the 387 men (21)_______ there were  1,333 designs. Nowadays, not everybody finds tattoos acceptable. Some people  thing that getting one is silly because tattoos are more or less permanent. There  is also some (22)_____about (23)_____ a blood disease from unsterilized needles. Even for those who do want a tattoo, the (24)_____of getting one is not  painless, but the final result, in their eyes, is (25)______the pain. 

22....................

Read the following passage and mark the letter A, B, C or D on your answer sheet to indicate the correct word(s) for each of the blanks from 41 to 45.
The United States has many different types of families. While most American families are traditional,(41)_________ a father, mother and one or more children, 22 percent of all American families in 1998 were headed by one parent, usually a woman. In a few families in the United States, there are no children. These childish couples may believe that they would not make good parents; they may want freedom from the (42)_________ of childbrearing or, perhaps they (43)_________ physically able to have children. Other families in the United States have one adult (44)_________ a stepparent. A stepmother or stepfather is a       person who joins a family by marrying a father or mother Americans tolerate and accept these different types of families. In the United States, people have the right to privacy and Americans do not believe in telling other Americans what type of family group they must belong to. They respect each other’s (45) _________ regarding family groups. Families are very important to Americans.
(43)...................

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct word or phrase that best fits each of the numbered blanks.

Since the invention of the Internet, the world has become a different place. People are sending messages, apparently up to 60 billion a day, and it usually takes only seconds to deliver them. (1) _________are we now forgetting how to communicate face-to-face?

Without a doubt there are (2) _________ challenges, but there are also examples of when the Internet has changed someone's life for the better. Look at Tara Taylor's case, a mother (3) ___________ lives in the USA: when she uploaded a photo of her daughter to Facebook, a facefriend (4) ______a problem with one of the child's eyes, so Tara took her to the doctor. It turned out that the girl had a rare disease, but her sight was saved! The story of communication is, in many (5) _______, the story of the human race: we have always shared knowledge and built relationships, whatever means of communication we use.

(Adapted from High Note)

(1) ________

In “Cerealizing America”, Scott Bruce and Bill Crawford remark that the cereal  industry uses 816 million pounds of sugar per year. Americans buy 2.7 billion  packages of breakfast cereal each year. If (1) _______ end to end, the empty  cereal boxes from one year's consumption would (2) _______ to the moon and back. One point three (1.3) million advertisements for cereal are broadcast on  American television every year at a(n) (3) _______ of $762 million for airtime.  Only automobile manufacturers spend more money on television advertising  than the makers of breakfast cereal. (4) _______ of the boxed cereals found in  supermarkets contain large amounts of sugar and some contain more than 50%  sugar. Cereal manufacturers are very clever in their marketing, making many  cereals appear much healthier than they really are by “fortifying” them with vitamins and minerals. Oh, (5) ______ – you now have vitamin-fortified sugar! Before you eat any cereal, read the ingredient list and see how (6) _______  sugar appears on the ingredient list. Then check the “Nutrition facts” panel. 
There are actually only a small handful of national commercially-branded cereals  that are made (7) _______ whole grains and are sugar-free. If you shop at a health  food store instead of your local supermarket, you (8) _______ to find a healthy,  whole grain, sugar-free (or very low sugar) cereal. But (9) _______! Some of the  health food store boxed cereals are sweetened with fruit juice or fructose.  Although this may be an improvement (10) _______ refined white sugar, this can  really skyrocket the calories. 

4........................

Read the following passage and mark A, B, C, or D to indicate the correct answer to each of the blanks from 6 to 10.
Some years ago, my daughter was studying English at a university on the south coast. One evening, she phoned to (6)_________ me that what she really wanted to do was a travel round the world, (7)_________ she was looking into the possibility of working in another country. She had seen several advertisements in the paper for student teachers of English abroad, and she was interested in one in Italy, (8)_________ she was desperate to visit.
She decided that this would be a good way to achieve her ambition, so she was writing to apply for the job. The reply (9)_________ a long time to arrive, but eventually she received a letter asking if she would go for an interview in London the following week. She was so excited that she immediately got in touch with the school owner and agree to attend the interview . She was determined that nothing would prevent her (10)_________ doing what she had set out to do.
(9)...................

Read the following passage and mark the letter A, B, C or D on your answer sheet to indicate the correct word or phrase that best fits each of the numbered blanks from 31 to 35.
On April 3, 1972, a man came out of the Hilton hotel in Manhattan and started walking down the street. He stopped, (31) his hand with a strange object in it, put it to his ear and started to talk into it. This was the beginning of mobile phone (32) , more than 30 years ago. That man was Motorola's project manager, Martin Cooper, who was (33) his 34th birthday that day. The strange object was the first mobile phone, which was nicknamed “the shoe” because of its  unusual (34)  .Mr. Cooper had gone to New York to introduce the new phone. The first call he made was to his rival, Joe Engel at AT&T's research centre. Engel was responsible for the development of the radiophones for cars. "I called him and said that I was talking on a real mobile phone (35)         I was holding in my hand," said Cooper. "I don't remember what he said in reply, but I'm sure he wasn't happy." The quality of the call was very good, because although New York had only one base station at that time, it was being used by only one user - Martin Cooper.
(33).....................

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct word or phrase that best fits each of the numbered blanks.

Imagine you are buying an apple in a supermarket. Which do you choose, one with a small bro or one without? Be honest - you'd go for the apple (1) _________looks perfect. Supermarkets do this too on a much larger scale when buying fruit and vegetables from farmers. And what (2) ______of the on with marks on them? They are thrown away. So are the ones that are a funny shape or size.

(3) _______ reason for waste is that people buy more food than they can eat and supermarkets de everything they can to encourage this, for example with offers like 'Buy one, get one free'. Developed countries waste about 650 million tons of food each year and so do developing countries. (4) _____the waste happens for very different reasons. As the world's population grows, this problem will only (5) _________ so we need to take action urgently.

(Adapted from Navigate)

(5) ________

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct word or phrase that best fits each of the following questions.

Let children learn to judge their own work. A child learning to talk does not learn by being corrected all the time. If corrected too much, he will stop talking. He notices a thousand times a day the difference between the language he uses and the language those around him use. Bit by bit, he makes the necessary changes to make his language like other people's. In the same way, children learn all the other things they learn to do without being taught - to talk, run, climb, whistle, ride a bicycle - compare their own performances with those of more skilled people, and slowly make the needed changes. But in school we never give a child a chance to find out his mistakes for himself, let alone correct them. We do it all for him. We act as if we thought that he would never notice a mistake unless it was pointed out to him, or correct it unless he was made to. Soon he becomes dependent on the teacher. Let him do it himself. Let him work out, with the help of other children if he wants it, what this word says, what the answer is to that problem, whether this is a good way of saying or doing this or not.

If it is a matter of right answers, as it may be in mathematics or science, give him the answer book. Let him correct his own papers. Why should we teachers waste time on such routine work? Our job should be to help the child when he tells us that he can't find the way to get the right answer. Let's end all this nonsense of grades, exams, and marks. Let us throw them all out, and let the children learn what all educated persons must someday learn, how to measure their own understanding, how to know what they know or do not know.

Let them get on with this job in the way that seems most sensible to them, with our help as school teachers if they ask for it. The idea that there is a body of knowledge to be learnt at school and used for the rest of one's life is nonsense in a world as complicated and rapidly changing as ours. Anxious parents and teachers say, “But suppose they fail to learn something essential, something they will need to get on in the world?" Don't worry! If it is essential, they will go out into the world and learn it.

What does the author think teachers do which they should not do?

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct word or phrase that best fits each of the numbered blanks from 41 to 45.
SOCIAL NETWORK
A 16-year-old girl from Essex has been sacked after describing her job as boring on the social networking website, Facebook. The teenager, who had been working (41)      an administrative assistant at a    marketing company for just three weeks, didn‟t feel very enthusiastic about the duties she was asked to do. (42)       of moaning to her friends she decided to express her thoughts on her Facebook page to a colleague, who (43)       the boss‟s attention to it. He immediately fired her on the (44)       that her public display of dissatisfaction made it impossible for her to continue working for the company. She later told newspapers she had been treated totally unfairly, especially as she hadn‟t even mentioned the company‟s name. She claimed she‟s been perfectly happy with her job and that her light-hearted comments shouldn‟t (45)      taken seriously. A spokesperson from a workers‟ union said the incident demonstrated two things: firstly, that people need to protect their privacy online and secondly, that employers should be less sensitive to criticism.
(42).......................

Read the text below and decide which answer (A,B,C, or D) best fits each space.
MY FIRST JOB

When I was 19, I (58) …….. out of my university course and ended up getting a job in a local travel agent’s. I’d seen the (59) …….. for the job in local paper. It said they wanted someone with a nice (60) …….. and a friendly (61) …….. .I thought the job might be an (62) …….. to send people to interesting places and to see some of the world myself. (63) …….. , it turned out to be a bit of a joke. I arrived at work on the first day with a positive (64) …….., ready to work and learn about new places. I spent that morning and every morning for the first three months filling (65)…….. forms and making coffee for the rest of the staff. (66) …….. I was hoping to be dealing with travel-hungry people with a good idea of where they wanted to go, the (67) …….. customer took ages to make their mind (68) …….. . It was amazing the number  of  customers  who  would  spend  ages  finding  the  perfect  destination  only  to have a change (69) …….. heart at the last moment. If we did organize the trip of a lifetime for someone, we rarely got thanks (70) …….. all our efforts. I now work in publishing (71) …….. a living, so these days I’m a customer in travel agencies. One thing I always keep (72) …….. mind is the need to say thank you.

71.....................

Read the following passage and mark the letter A, B, C or D on your answer sheet to indicate the correct word or phrase that best fits each of the numbered blanks from 1 to 5.
Hospitality
Hospitality - looking after visitors - is universal but in different cultures hostsare (1)       to receive guests in different ways.
In much of the ancient world it was the custom to provide passing travellers with food and water. Today some old customs have (2)      . In a traditional Japanese household, if a guest admires a particular object in the house, the host will want to give it to the guest straight away. And in parts of Russia guests are greeted with bread and salt on a special cloth.The guest is (3)        to kiss them and hand them back to the host. Sometimes the guest breaks off a small piece of bread, dips it in the salt and eats it.
In some countries, when foreign guests arrive from abroad, they may feel they have been given a particularly (4)        meal. But this is probably because the host politely offers more and more food and drink and the guest is too embarrassed to (5)      anything down.
(2)....................

Read the text below and decide which answer (A,B,C, or D) best fits each space.
Tattooing is an old art. In ancient Greece, people who had tattoos were regarded  asmembers of the (16)____classes. On the other hand, tattooing was  (17)_____in Europe by the early Christians, who thought that it was a sinful  thing to(18) .It was not until the late 18th century, when Captain Cook  saw South Sea Islander decorating their bodies with tattoos that attitudes began  to change. Sailors came back from these islands with pictures of Christ on their  backs and from then on, tattooing (19)_____in popularity. A survey by the  French army in 1881 (20)_____that among the 387 men (21)_______ there were  1,333 designs. Nowadays, not everybody finds tattoos acceptable. Some people  thing that getting one is silly because tattoos are more or less permanent. There  is also some (22)_____about (23)_____ a blood disease from unsterilized needles. Even for those who do want a tattoo, the (24)_____of getting one is not  painless, but the final result, in their eyes, is (25)______the pain. 

23......................

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions.

When I saw her name on the screen, it took me right back to the moment she had moved away with her family ten years before. We had been such close friends at primary school. To begin with, she and I had not hit it off, perhaps because we were both timid. We had quickly got over that, though, and as time went on, we had become really good friends, until you almost never saw one of us without the other.

And now after so much time apart, there was her name. She had sent me a friend request. I knew she had been living abroad, and her profile picture showed her on the beach. I had been expecting her to look different after ten years. The girl in the photo was the same old Lauren, though.

Nowadays, it is easy to find old friends thanks to social networking sites. There are lots of stories about long lost friends getting back in touch after years apart. It was odd because I had been thinking about our friendship too and now here she was!

She told me about the place where she had been living for the past ten years, and I told her about things that had happened to me. Before long, the years melted away and we were the same two girls who had spent so much time together. Of course, true friends are loyal and listen to you when you are down. And they are the people you have fun with. But deep down, I realised that the truest friends are those you are most yourself with. And that is something that never changes. That is what Lauren and I learned that day, the day we realised our friendship was so precious and had never really ended in the first place.

(Adapted from Optimise)

The phrase “hit it off” in paragraph 1 mostly means _______.

Read the passage below and decide whether the statements are TRUE or FALSE?

When a child learns to read and write, he must access the schema developed in his brain. As he reads, the child creates pictures in his mind and uses imagination and points of reference to put the story together. Television images do not go through a complex symbolic transformation. The mind does not have to decode and manipulate during the television experience. Watching television and playing video games do not develop a child's skills in word recognition, decoding, vocabulary, spelling or high-level thinking. The connection between television's effects on children's reading abilities and the decline in their writing skills is clear: there is no question in the minds of educators that a student who cannot read with the true comprehension will never learn to write well. Writing, after all, is book talk, and you only learn book talk by reading. It has been shown that reading stimulates brain activity. While reading, we imagine settings, characters and we become part of the world of the story. Conversely, it has been shown that watching television prevents brain activity. Children who watch too much television are less socially developed and have problems maintaining concentration. Reading, instead of watching television, enriches our lives, develops the imagination, and intellect, and is less brain deadening. Reading is good for us, it makes one a better person.

As a child learns the ways to read and write, he must get access to the schema in his brain.

Read the text below and decide which answer (A,B,C, or D) best fits each space.
Postsecondary institutions and private schools are corporations under U.S. law.  They are approved to operate as non-profit, for-profit, or public corporations (1)  _______ education and training. Increasingly, state authorities are requiring  approved educational providers to apply (2) _______ and receive accreditation  as a condition of final and continued approval. 
As corporate entities, U.S. institutions are internally self-governing and are (3)  _______ to make property, facilities, equipment, and utilities transactions; make  their own personnel decisions; decide whom to admit to study and to graduate;  (4) _______ their own funds from outside sources; enter into contracts and  compete for grants; and do most of the other things that corporations do.  Institutions compete (5) _______ one another for students, research funding,  faculty, and other benefits. Public institutions may compete within the same  state or territory for budget appropriations. It is the corporate nature of  institutions and the competition within the system that (6) _______ Americans  to refer to the concept of the educational or academic marketplace - an important distinctive element of the way U.S. education is organized. 
Some institutions are governed (7) _______ under multi-campus arrangements.  These include most local public schools (governed by school districts) and many  state community college and university systems. Whether single- or multi campus, institutional corporations (8) _______ by boards of citizens, both  alumni and non- alumni, who are ultimately responsible for all operations. They  appoint senior (9) _______, such as principals, headmasters, presidents, and  deans; and approve the actions taken (10) ______ their name. 

5........................

Read the following passage and mark the letter A, B, C or D on your answer sheet to indicate the correct word(s) for each of the blanks from 41 to 45.
The United States has many different types of families. While most American families are traditional,(41)_________ a father, mother and one or more children, 22 percent of all American families in 1998 were headed by one parent, usually a woman. In a few families in the United States, there are no children. These childish couples may believe that they would not make good parents; they may want freedom from the (42)_________ of childbrearing or, perhaps they (43)_________ physically able to have children. Other families in the United States have one adult (44)_________ a stepparent. A stepmother or stepfather is a       person who joins a family by marrying a father or mother Americans tolerate and accept these different types of families. In the United States, people have the right to privacy and Americans do not believe in telling other Americans what type of family group they must belong to. They respect each other’s (45) _________ regarding family groups. Families are very important to Americans.
(42)...................

Read the text below and decide which answer (A,B,C, or D) best fits each space.
Tattooing is an old art. In ancient Greece, people who had tattoos were regarded  asmembers of the (16)____classes. On the other hand, tattooing was  (17)_____in Europe by the early Christians, who thought that it was a sinful  thing to(18) .It was not until the late 18th century, when Captain Cook  saw South Sea Islander decorating their bodies with tattoos that attitudes began  to change. Sailors came back from these islands with pictures of Christ on their  backs and from then on, tattooing (19)_____in popularity. A survey by the  French army in 1881 (20)_____that among the 387 men (21)_______ there were  1,333 designs. Nowadays, not everybody finds tattoos acceptable. Some people  thing that getting one is silly because tattoos are more or less permanent. There  is also some (22)_____about (23)_____ a blood disease from unsterilized needles. Even for those who do want a tattoo, the (24)_____of getting one is not  painless, but the final result, in their eyes, is (25)______the pain. 

16.......................

Read the text below and decide which answer (A,B,C, or D) best fits each space.
MY FIRST JOB

When I was 19, I (58) …….. out of my university course and ended up getting a job in a local travel agent’s. I’d seen the (59) …….. for the job in local paper. It said they wanted someone with a nice (60) …….. and a friendly (61) …….. .I thought the job might be an (62) …….. to send people to interesting places and to see some of the world myself. (63) …….. , it turned out to be a bit of a joke. I arrived at work on the first day with a positive (64) …….., ready to work and learn about new places. I spent that morning and every morning for the first three months filling (65)…….. forms and making coffee for the rest of the staff. (66) …….. I was hoping to be dealing with travel-hungry people with a good idea of where they wanted to go, the (67) …….. customer took ages to make their mind (68) …….. . It was amazing the number  of  customers  who  would  spend  ages  finding  the  perfect  destination  only  to have a change (69) …….. heart at the last moment. If we did organize the trip of a lifetime for someone, we rarely got thanks (70) …….. all our efforts. I now work in publishing (71) …….. a living, so these days I’m a customer in travel agencies. One thing I always keep (72) …….. mind is the need to say thank you.

58......................