ADMICRO

Read the text below and decide which answer (A,B,C, or D) best fits each space.
MY FIRST JOB

When I was 19, I (58) …….. out of my university course and ended up getting a job in a local travel agent’s. I’d seen the (59) …….. for the job in local paper. It said they wanted someone with a nice (60) …….. and a friendly (61) …….. .I thought the job might be an (62) …….. to send people to interesting places and to see some of the world myself. (63) …….. , it turned out to be a bit of a joke. I arrived at work on the first day with a positive (64) …….., ready to work and learn about new places. I spent that morning and every morning for the first three months filling (65)…….. forms and making coffee for the rest of the staff. (66) …….. I was hoping to be dealing with travel-hungry people with a good idea of where they wanted to go, the (67) …….. customer took ages to make their mind (68) …….. . It was amazing the number  of  customers  who  would  spend  ages  finding  the  perfect  destination  only  to have a change (69) …….. heart at the last moment. If we did organize the trip of a lifetime for someone, we rarely got thanks (70) …….. all our efforts. I now work in publishing (71) …….. a living, so these days I’m a customer in travel agencies. One thing I always keep (72) …….. mind is the need to say thank you.

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ZUNIA12
ZUNIA9
AANETWORK