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One of the most important battles of the American Civil War occurred around the small town of Gettysburg, Pennsylvania, from July 1 to July 3, 1863. What began as a search for shoes by the Confederate Army quickly escalated into a major battle. As the Confederate soldiers sought new shoes, they unexpectedly encountered Union cavalry stationed west of the town at Willoughby Run, and the battle began. After much fighting and heavy casualties on both sides, the Confederates pushed the Union forces back through the town of Gettysburg, where they regrouped south of the town along the high ground near a cemetery.
Confederate General Robert E. Lee ordered General R.S. Ewell to seize the high ground from the battle - weary Union soldiers "if practical." Ewell hesitated in the attack, giving the Union troops a chance to establish a stronghold along Cemetery Ridge and then bring in reinforcements with artillery. By the time Lee realized Ewell had not attacked, the opportunity had vanished. Other failures by the Confederates included the generals' opposition to the attack plans and a lack of information about Union defense. This combination of errors allowed the Union forces to win a critical victory in the Civil War. By the end, a total of 160,000 men were involved in this fierce and bloody battle.

The word “escalated” in paragraph 1 could best be replaced by     .

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The elements other than hydrogen and helium exist in such small quantities that it is accurate to say that the universe is somewhat more than 25 percent helium by weight and somewhat less than 75 percent hydrogen.
Astronomers have measured the abundance of helium throughout our galaxy and in other galaxies as well. Helium has been found in old stars, in relatively young ones, in interstellar gas, and in the distant objects known as quasars. Helium nuclei have also been found to be constituents of cosmic rays that fall on the earth (cosmic rays are not really a form of radiation; they consist of rapidly moving particles of numerous different kinds). It doesn’t seem to make very much difference where the helium is found. Its relative abundance never seems to vary much. In some places, there may be slightly more of it; in others, slightly less, but the ratio of helium to hydrogen nuclei always remains about the same.
Helium is created in stars. In fact, nuclear reactions that convert hydrogen to helium are responsible for most of the energy that stars produce. However, the amount of helium that could have been produced in this manner can be calculated, and it turns out to be no more than a few percent. The universe has not existed long enough for this figure to be significant greater. Consequently, if the universe is somewhat more than 25 percent helium now, then it must have been about 25 percent helium at a time near the beginning.
However, when the universe was less than one minute old, no helium could have existed. Calculations indicate that before this time temperature were too high and particles of matter were moving around much too rapidly. It was only after the one-minute point that helium could exist. By this time, the universe had cooled so sufficiently that neutrons and protons could stick together. But the nuclear reactions that led to the formations of helium went on for only relatively short time. By the time the universe was a few minutes old, helium production had effectively ceased.

Most of the helium in the universe was formed      

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Christina and James met in college and have been dating for more than five years. For the  past two years, they have been living together in a  condo  they  purchased jointly. While Christina and James were confident in their decision to enter into a commitment like a  20-year mortgage,  they are unsure if they want to enter into marriage. The couple had many discussions about marriage and decided that it just did not seem necessary. Wasn't it only a piece of  paper? And  didn't half of all marriages end in divorce?
Neither Christina nor James had seen much success with marriage while growing up. Christina was raised by a single mother. Her parents never married, and her father has had little contact with the family since she was a toddler, Christina and her mother lived with her maternal grandmother, who often served as a surrogate parent. James grew up in  a  two-parent household  until age seven, when his parents divorced. He lived with his mother for a  few years, and then    later with his mother and her boyfriend until he left for college. James remained close with his  father who remarried and had a baby with his new wife.
Recently, Christina and James have been thinking about having children and the subject of marriage has resurfaced. Christina likes the idea of her children growing up in a traditional  family; while James is concerned about possible marital problems down the road and negative consequences for the children should that occur. When they shared these concerns with their parents, James's mom was adamant that the couple should get married. Despite having been divorced and having a live-in boyfriend of 15  years, she believes that children are better off when  their parents are married. Christina's mom believes that the couple should do whatever they want but adds that it would "be nice" if they wed. Christina and James's friends told them, married or not married; they would still be a family.

What is the advice of the couple's parents?

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In America, when dining, people consider it rude for a guest or dining partner to belch or burp, eat with an open mouth, smack, or lick your fingers. Napkins, generally provided are available at every meal and should be placed in one's lap and then used throughout the meal to   clean one's fingers and mouth.
It is acceptable to refuse additional servings of food by saying "No, thank you" and the host  or hostess will not be insulted if you do so. Similarly, if you leave a small amount of uneaten food on your plate at a restaurant or in a home, it is not considered an insult. If you eat everything on the plate, a host or hostess may possibly feel that they have not prepared enough food and might be embarrassed. People in the United States serve and eat food with either hand, but never take food from a communal serving dish with their hands. Generally, a serving utensil is used.
Americans typically use forks, spoons and knives to eat, but there are some types of foods that   are acceptable to eat with one's fingers, like sandwiches or pizza. When in doubt, look to see what others are doing. In formal dining situations, if you wonder whether or not it is acceptable to begin eating, you should wait until the oldest woman (or oldest man if no  women  are  present) begins to eat. When  eating, do not pick up the bowl or plate from the table to hold underneath your mouth, Even noodles, soup, and rice are eaten with the plate or bowl remaining on the table. When consuming soup and hot liquids, it is considered impolite to slurp - do not do this. When consuming noodles, twirl them around your fork and then put it in your mouth.
If you are a man taking out a woman for dinner, you are almost always expected to pay. This is for the woman to gauge your intentions and interest with her. For example, taking a woman for coffee, versus tacos, versus a fancy dinner, versus for drinks at 11:30pm, all signal many different things to them. So, the date is a -test- of many. Paying is just as important as where you take her, and how late. So, don't assume she is just trying to get a "free meal". Most girls aren't. Also, if you are going out with a friend to eat, almost always, the bill is expected to be split in half, or each person pays for themselves.
If you are eating in a restaurant, you will be expected to add a 15 to 20 % tip for the server to  your bill. In America, wait staff might occasionally stop by your table to ask how your meal is, which is considered good service. They will also bring you your check when it seems reasonable that you are finished with your meal, however this is not necessarily an indication that you must leave right away (Do not be too embarrassed to ask for the check either waiters and waitresses cannot read minds.) Take your time to finish your meal, and unless there is a line of people waiting at the door, it is not considered  rude to linger at your table for as long as you like.

Which of the following could be the best title of the passage?

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Humans have struggled against weeds since the beginnings of agriculture. Marring our gardens is one of the milder effects of weeds - any plants that thrive where they are unwanted. They clog
waterways, destroy wildlife habitats, and impede fanning. Their spread eliminates grazing areas and accounts for one-third of all crop loss. They compete for sunlight, nutrients, and water with useful plants. The global need for weed control had been answered mainly by the chemical industry. Its herbicides are effective and sometimes necessary, but some pose serious problems, particularly if misused.
Toxic compounds threaten animal and public health when they accumulate in food plants, groundwater, and drinking water. They also harm workers who apply them.
In recent years, the chemical industry has introduced several herbicides that are more ecologically sound. Yet new chemicals alone cannot solve the world's weed problems. Hence, scientists are exploring the innate weed-killing powers of living organisms, primarily insects and microorganisms.
The biological agents now in use are environmentally benign and are harmless to humans. They can be chosen for their ability to attack selected targets and leave crops and other plants untouched. In contrast, some of the most effective chemicals kill virtually all the plants they come in contact with, sparing only those that are naturally resistant or have been genetically modified for resistance. Furthermore, a number of biological agents can be administered only once, after which no added applications are needed. Chemicals typically must be used several times per growing season.

The word "marring" in bold is closest in meaning to     .

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A number of factors related to the voice reveal the personality of the speaker. The first is the broad area of communication, which includes imparting information by use of language, communicating with a group or an individual and specialized communication through performance. Aperson conveys thoughts and ideas through choice of words, by a tone of voice that is pleasant or unpleasant, gentle or harsh, by the rhythm that is inherent within the language itself, and by speech rhythms that are flowing and regular or uneven and hesitant, and finally, by the pitch and melody of the utterance. When speaking before a group, a person’s tone may indicate uncertainty or fright, confidence or calm. At interpersonal levels, the tone may reflect ideas and feelings over and above the words chosen, or may believe them.Here the participant’s tone can consciously or unconsciously reflect intuitive sympathy or antipathy, lack of concern or interest, fatigue, anxiety, enthusiasm or excitement, all of which are usually discernible by the acute listener. Public performance is a manner of communication that is highly specialized with its own techniques for obtaining effects by voice and /or gesture. The motivation derived from the text, and in the case of singing, the music, in combination with the performer’s skills, personality, and ability to create empathy will determine the success of artistic, political, or pedagogic communication. Second, the voice gives psychological clues to a person’s self-image, perception of others, and emotional health. Self- image can be indicated by a tone of voice that is confident, pretentious, shy, aggressive, outgoing, or exuberant, to name only a few personality traits. Also the sound may give a clue to the facade or mask of that person, for example, a shy person hiding behind an overconfident front. How a speaker perceives the listener’s receptiveness, interest, or sympathy in any given conversation can drastically alter the tone of presentation, by encouraging or discouraging the speaker. Emotional health is evidenced in the voice by free and melodic sounds of the happy, by constricted and harsh sound of the angry, and by dull and lethargic qualities of the depressed.

According to the passage, an exuberant tone of voice mat be an indication of a person’s

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Generally, in order to be preserved in the fossil record, organisms must possess hard body parts such as shells or bones. Soft, fleshy structures are quickly destroyed by predators or decayed by bacteria. Even hard parts left on the surface for any length of time will be destroyed, therefore, organisms must be buried rapidly to escape destruction by the elements and to be protected against agents of weathering and erosion. Marine organisms thus are better candidates for fossilization than those living on the land because the ocean is typical the site of sedimentation, whereas the land is largely the site of erosion. The beds of ancient lakes were also excellent sites for rapid burial of skeletal remains of freshwater organisms and skeletons of other animals, including those of early humans, Ancient swaps were  particularly plentiful with prolific growths of vegetation, which fossilized in abundance. Many animals became trapped in bogs overgrown by vegetation. The environment of the swaps kept bacterial decay to a minimum, which greatly aided in the preservation of plants and animals. The rapidly accumulating sediments in flood plains, deltas, and stream channels buried freshwater organisms, along with other plants and animals that happened to fall into the water.
Only a small traction of all the organisms that have ever lived are preserved as fossils. Normally, the remains of a plant or animal are completely destroyed through predation and decay. Although it seems that fossilization is common for some organisms, for others it is almost impossible. For the most part of, the remains of organisms are recycled in the earth, which is fortunate because otherwise soil and water would soon became depleted of essential nutrients. Also, most of the fossils exposed on Earth’s surface are destroyed by weathering processes. This make for an incomplete fossil record with poor or no representation of certain species. The best fossils are those composed of that form the vast majority of
unaltered fossils. Calcite and aragonite also contributed to a substantial number of fossils of certain organisms.

The best fossils are those     

I am delighted to inform you that Voyacon has been selected as one of this year’s Code Touch Magazine’s Top 25 Emerging Technology Firms. We will be ---139--- your company in our September issue. This is considered a great honor by our readers, as our list includes only ---140--- that advance the industry in significant ways.

As Voyacon’s founder, could you e-mail us a digital photograph of yourself to use in the article?---141---. We could need to receive it ---142--- August 5. Otherwise, we will use a public-domain photo. Thanks for your help, and congratulations.

141...................

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct word or phrase that best fits each of the numbered blanks
There has been an outbreak of avian influenza, better known as bird flu in Asia recently. The first (1)............ died two weeks ago in Vietnam and there have been the cases reported since in Thailand, and there are some suspected cases in Cambodia as well as.
Wild birds are affected by a large number of flu viruses, just as the humans and other animals are, but they are normally exclusive to birds. If the viruses manage to mutate, they can to jump the species barrier and infect human beings. The first case (2)......... someone died was in Hong Kong in 1997.
There are the several different forms of bird flu, ranging from mild to very (3).............. infections, which spreading rapidly and kill many of the birds they infect. It is spread by wild birds-ducks, in particular – which carry the virus, but aren't killed by it. They can spread the virus to farm birds through (4).............contact or by the contaminating water supplies.
World Health Organization officials have attributed the spread of bird flu to human contact with the droppings of infected birds and (5)........... sanitation. There was no evidence at first that the virus spread from person to person, though there has been a case of this happening being investigated by scientists.

(5)...............................

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When living and working in another country, there are numerous things to consider apart from the more obvious ones of climate, language, religion, currency, etc. Some important considerations are less obvious. For example, do you have a pet or do you enjoy a hobby such as horse riding? Your animal or hobby may be perceived in a completely different light in another culture so it’s important to consider the significance given to specific animals in different parts of the world and general perceptions towards them.
One example which is often mentioned in popular press is the case of dogs. In some cultures, like the US or UK, dogs are loved and considered a great pet to have at home and with the family. In other cultures, such as those where Islam is the majority religion, dogs may be perceived as dirty or dangerous. Muslims treatment of dogs is still a matter of debate amongst Islamic scholars. While these animals are widely considered by many Western cultures to be „man’s best friend’, the Koran describes them as “unhygienic”. Muslims will therefore avoid touching a dog unless he can wash his hands immediately afterwards, and they will almost never keep a dog in their home.
In Iran, for instance, a cleric once denounced „the moral depravity’ of dog owners and even demanded their arrest. If you are an international assignee living and working in Saudi Arabia or another Arabic country, you should remember this when inviting Arab counterparts to your house in case you have a dog as a pet. This is just one example of how Islam and other cultural beliefs can impact on  aspects of everyday life that someone else may not even question. A Middle Eastern man might be very surprised when going to Japan, for instance, and seeing dogs being dressed and pampered like humans and carried around in baby prams!
Dogs are not the only animals which are perceived quite differently from one culture to another. In India, for example, cows are sacred and are treated with the utmost respect. Conversely in Argentina, beef is a symbol of national pride because of its tradition and the high quality of its cuts. An Indian working in Argentina who has not done his research or participated in a cross cultural training programme such as Doing Business in Argentina may be surprised at his first welcome dinner with his Argentinean counterparts where a main dish of beef would be served.
It is therefore crucial to be aware of the specific values assigned to objects or animals in different cultures to avoid faux–pas or cultural misunderstandings, particularly when living and working in another culture. Learning how people value animals and other symbols around the world is one of the numerous cultural examples discussed in Communicaid’s intercultural training courses. Understanding how your international colleagues may perceive certain animals can help you ensure you aren’t insensitive and it may even provide you with a good topic for conversation.

Which of the following could be the main idea of the passage?

Read the passage below and choose one correct answer for each question.

In developing countries, people are sometimes unaware of the importance of education, and there is economic pressure from those parents who prioritize their children's, making money in the short term over any long-term benefits of education. Recent studies on child labor and, poverty have suggested that when poor families reach a certain economic threshold where families are able to provide for their basic needs, parents return their children to school. This has been found to be true, once the threshold has been breached, even if the potential economic value of the children's work has increased since their return to school.

Other problems are that teachers are often paid less than other professions; a lack of good universities and a low acceptance rate for good universities are evident in countries with a relatively high population density.

India has launched EDUSAT, an education satellite that can reach remote parts of the country at a greatly reduced cost. There is also ail initiative supported by several major corporations to develop a $100 laptop. The laptops have been available since 2007. The laptops, sold at cost, will enable developing countries to give their children a digital education. In Africa, an "e-school program" has been launched to provide all 600,000 primary and high schools with computer equipment, learning materials and internet access within 10 years. Volunteer groups are working to give more individuals opportunity to receive education in developing countries through such programs as the Perpetual Education Fund. An International Development Agency project started with the support of American President Bill Clinton uses the Internet to allow co-operation by individuals on issues of social development.

In developing countries, ________.

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Translators and interpreters for tech jobs of the future are expected to be one of the fastest growing occupations in the nation, according to a just released survey by Vietnamworks. Almost all positions for programmers, application developers, database and network administrators, engineers, designers, architects, scientists, technicians, and tech support will require bilingual or multilingual fluency. In just the last two years the demand for tech professionals with foreign language skills has increased more than two and one-half fold, said the survey, and the uptick shows no signs of abating anytime soon. Roughly 400,000 jobs are expected to open for interpreters (who focus on spoken language) and translators (who focus on written language) in the tech segment, between 2017 and 2020, says Tran Anh Tuan. Tuan, who works for the Centre for Forecasting Manpower Needs and Labour Market Information in Ho Chi Minh City doesn't include other industries in his prediction,
which are also recruiting ferociously for more people with these same language skills.
While that claim might seem a bit overblown (and amounts to little more than a guess by Tuan), it is clear that innovative technologies like robotics, 3D printing, drones, artificial intelligence   and virtual reality will create major upheavals in all sorts of labor markets, not just technology over     the next few years. In the last month alone, most every job posted on employment websites throughout Vietnam included the word bilingual. Far higher salaries go to people who work in high    tech positions and can speak a foreign language such as English in addition to Vietnamese, says Tran Quang Anh from the Posts and Telecommunications Institute of Technology.
Unfortunately, the surveys show that most graduating Vietnamese students are unable to do more than understand a few basic phrases of foreign languages, and practically none of them  can speak any foreign language coherently, The good paying jobs with high salaries and benefits are only available to translators and interpreters who specialize in high tech jobs, says Anh. But it's    not just English— graduates are needed with fluency in middle eastern languages like  Arabic, Farsi and Pashto (Afghani) as well as German, Japanese and Korean to name just a few. Spanish is  also in high demand in Vietnam, primarily because it is the second most common language in the US after English.
A recent tech expo in Hanoi sponsored by Vietnamworks and the Navigos Group attracted nearly 4,000 young tech graduates and recruiters from 14 leading companies looking to fill job  vacancies with skilled bilingual workers. The job applicants were young and industrious, said the recruiters. However, missing were candidates with the requisite language skills and most lacked  basic 'soft skills' such as written and verbal communication abilities to effectively communicate  even in their native Vietnamese language.
Notably, the recruiters said they considered language abilities and soft skills just as, if not more important, than academic ability. Yet virtually all the prospective academically qualified employees lacked even the most basic of interpersonal communication abilities.

What can be inferred from the passage?

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“When a snow leopard stalks its prey among the mountain walls, it moves softly, slowly,” explains Indian biologist Raghunandan Singh Chundawat, who has studied the animal for years. “If it knocks a stone loose, it will reach out a foot to stop it from falling and making noise.” One might be moving right now, perfectly silent, maybe close by. But where? And how many are left to see?

Best known for its spotted coat and long distinctive tail, the snow leopard is one of the world’s most secretive animals. These elusive cats can only be found high in the remote, mountainous regions of central Asia. For this reason, and because they hunt primarily at night, they are very rarely seen.

Snow leopards have been officially protected since 1975, but enforcing this law has proven difficult. Many continue to be killed for their fur and body parts, which are worth a fortune on the black market. In recent years, though, conflict with local herders has also led to a number of snow leopard deaths. This is because the big cats kill the herders’ animals, and drag the bodies away to eat high up in the mountains.

As a result of these pressures, the current snow leopard population is estimated at only 4,000 to 7,000, and some fear that the actual number may already have dropped below 3,500. The only way to reverse this trend and bring these cats back from near extinction, say conservationists, is to make them more valuable alive than dead.

Because farming is difficult in Central Asia’s cold, dry landscape, traditional cultures depend mostly on livestock (mainly sheep and goats) to survive in these mountainous regions. At night, when snow leopards hunt, herders’ animals are in danger of snow leopard attacks. Losing only a few animals can push a family into desperate poverty. “The wolf comes and kills, eats, and goes somewhere else,” said one herder, “but snow leopards are always around. They have killed one or two animals many time. Everybody wanted to finish this leopard.”

To address this problem, local religious leaders have called for an end to snow leopard killings, saying that these wild animals have the right to exist peacefully. They’ve also tried to convince people that the leopards are quite rare and thus it is important to protect them. Financial incentives are also helping to slow snow leopard killings. The organization Snow Leopard Conservancy–India has established Himalayan Homestays, a program that sends visitors to the region to herders’ houses. For a clean room and bed, meals with the family, and an introduction to their culture, visitors pay about ten U.S. dollars a night. Having guests once every two weeks through the tourist season provides the herders with enough income to replace the animals lost to snow leopards. In addition, Homestays helps herders build protective fences that keep out snow leopards. The organization also conducts environmental classes at village schools and trains Homestays members as nature guides, available for hire. In exchange, the herders agree not to kill snow leopards.

In Mongolia, a project called Snow Leopard Enterprises (SLE) helps herder communities earn extra money in exchange for their promise to protect the endangered cat. Women in Mongolian herder communities make a variety of products—yarn for making clothes, decorative floor rugs, and toys—using the wool from their herds. SLE buys these items from herding families and sells them abroad. Herders must agree to protect the snow leopards and to encourage neighbors to do the same.

Choose the best answer to complete the passage.

Twenty (1)________ ago, kids in school had never even heard of the internet. Now, I'll bet you can't find a single person in your school who hasn't at least heard of it. In fact, many of us use it on a regular basis and even have access to it from our homes! The 'net' in internet really stands (3) _________ network. A (2) __________  is two or more computers connected together so that information can be (4) __________, or sent from one computer to another. The internet is a vast resource for all types of information. You may enjoy using it to do research for a school project, downloading your favourite songs or communicating with friends and family. Information is accessed through web pages (5) _________ companies, organizations and individuals create and post. It's kind of like a giant bulletin board that the whole world uses! But since anyone can put anything on the internet, you also have to be careful and use your best judgement and a little common sense.

Just because you read something on a piece of paper someone sticks on a bulletin board doesn't mean it's good information, or even correct, for that matter. So you have to be sure that whoever posted the information knows what they're talking about, especially if you're doing (6) ___________! But what if you're just emailing people? You still have to be very careful. If you've never met the person that you're communicating with online, you could be on dangerous ground! You should never give out any personal information to someone you don't know, not even your name! And just like you can't believe the information on every website out there, you can't rely (7) ________ what strangers you 'meet' on the internet tell you either. Just like you could make up things about yourself to tell someone, someone else could do the same to you!

(6)________

This manual provides guidelines for inventory control at Malanta facilities. Our advanced manufacturing procedures depend on ---135--- inventory control. Only by maintaining a precise flow of inventory ---136--- minimize costs and ensure prompt shipments. To achieve this goal, we must avoid shortages. When stock is in the correct location at the time it is ordered, shipments are made at regular shipping costs and within estimated time frames. 137---. Therefore, the procedures in this manual must always be faithfully 138---.

138...................

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Translators and interpreters for tech jobs of the future are expected to be one of the fastest growing occupations in the nation, according to a just released survey by Vietnamworks. Almost all positions for programmers, application developers, database and network administrators, engineers, designers, architects, scientists, technicians, and tech support will require bilingual or multilingual fluency. In just the last two years the demand for tech professionals with foreign language skills has increased more than two and one-half fold, said the survey, and the uptick shows no signs of abating anytime soon. Roughly 400,000 jobs are expected to open for interpreters (who focus on spoken language) and translators (who focus on written language) in the tech segment, between 2017 and 2020, says Tran Anh Tuan. Tuan, who works for the Centre for Forecasting Manpower Needs and Labour Market Information in Ho Chi Minh City doesn't include other industries in his prediction,
which are also recruiting ferociously for more people with these same language skills.
While that claim might seem a bit overblown (and amounts to little more than a guess by Tuan), it is clear that innovative technologies like robotics, 3D printing, drones, artificial intelligence   and virtual reality will create major upheavals in all sorts of labor markets, not just technology over     the next few years. In the last month alone, most every job posted on employment websites throughout Vietnam included the word bilingual. Far higher salaries go to people who work in high    tech positions and can speak a foreign language such as English in addition to Vietnamese, says Tran Quang Anh from the Posts and Telecommunications Institute of Technology.
Unfortunately, the surveys show that most graduating Vietnamese students are unable to do more than understand a few basic phrases of foreign languages, and practically none of them  can speak any foreign language coherently, The good paying jobs with high salaries and benefits are only available to translators and interpreters who specialize in high tech jobs, says Anh. But it's    not just English— graduates are needed with fluency in middle eastern languages like  Arabic, Farsi and Pashto (Afghani) as well as German, Japanese and Korean to name just a few. Spanish is  also in high demand in Vietnam, primarily because it is the second most common language in the US after English.
A recent tech expo in Hanoi sponsored by Vietnamworks and the Navigos Group attracted nearly 4,000 young tech graduates and recruiters from 14 leading companies looking to fill job  vacancies with skilled bilingual workers. The job applicants were young and industrious, said the recruiters. However, missing were candidates with the requisite language skills and most lacked  basic 'soft skills' such as written and verbal communication abilities to effectively communicate  even in their native Vietnamese language.
Notably, the recruiters said they considered language abilities and soft skills just as, if not more important, than academic ability. Yet virtually all the prospective academically qualified employees lacked even the most basic of interpersonal communication abilities.

Which of the following most accurately reflects the attitude of the author towards improving foreign language skills?

Read the following passage and mark the letter A, B, C or D on your answer sheet to indicate the correct word or phrase that best fits each of the numbered blanks
Parents and teachers are always making (1)......... between the time when they were children and the present generation . They say everything was better than it is today, especially in education. (2)........ , they say they used to work much harder in school, and that nowadays, we aren’t very interested. I disagree, because we spend hours every day doing homework after our lessons or (3)........... for exammination. I wonder (4)..........our parents really had to study so much after school every day. In my opinion, it is no exaggeration to say we have forgotten how to play. I think one reason why kids (5)........... in class is because they need to get rid of stress.
(4).............................

Read the following passage and mark A, B, C, or D to indicate the correct answer to each of the blanks.
Volunteering is generally considered an (1).............. activity and is intended to promote goodness or improve human quality of life. In return, it produces a feeling of self-worth and respect, rather than money. To volunteer simply means to be motivated and give your time or energy to work forwards an undertaking or cause you are interested in.  Volunteering (2).......... individuals the chance to explore avenues that would not usually be open to them. This experience enables an exchange of culture and social contact between volunteers and those who benefit. When children volunteer, they often find themselves in a position where responsibility is required. They gain (3)..........when they know they’ve made a real contribution to a project. Research shows those who volunteer just one hour a week are 50 percent less likely to abuse drugs or alcohol, smoke cigarettes or engage in destructive behaviour. (4)............ my humble opinion, voluntary work needs to be integrated into the school curriculum.We need to motivate young people and make sure we create a culture or social activism where we insist that people help their community to empower others, (5)................ themselves.

(5)..............................

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It is not surprising that the birthplace of cola was the hot and humid American South. This region had long specialized in creating delicious soft drinks. A druggist in Atlanta, Georgia named John Pemberton created the most well–known drink brand in the world in the 1880s. However, it seems clear that he had no idea how big it would become.
Like many American pharmacists of the day, Pemberton was opposed to the drinking of alcohol and wanted to produce a stimulating soft drink. First, he made "the French Wine of Coca," made from the coca leaf. Then he began to experiment with the cola nut. Eventually, he managed to make a combination of the two that he thought was sweet, but not too sweet. Deciding that "the two C's would look well in advertising," he named it Coca–Cola.
Pemberton's invention caught on fairly quickly. By 1905, "Coke" was being advertised all over the country as "The Great Natural Temperance Drink." The drink enjoyed additional success since there was a large and popular temperance movement in the US at that time. In the 1920s, alcohol was outlawed, and sales of Coke rose significantly. However, they continued to rise even after the law was repeated.
Another reason for Coke's popularity was good business sense. A year after he invented it, Pemberton had sold Coca–Cola to Asa Griggs Candler for only $283.26! Candler was a marketing genius, and by the time he sold the Coca–Cola Company in1919, it was worth $25 million.

All of the followings are true of Pemberton EXCEPT that     .

Read the following passage and mark the letter A, B, C or D on your answer sheet to indicate the correct word or phrase that best fits each of the numbered blanks.
           Criticism
 The volume of traffic in many cities in the world today continues to expand. This (46)......many problems, including serious air pollution, lengthy delays, and the greater risk (47).......accidents. Clearly, something must be done, but it is often difficult to persuade people to change their habits and leave their cars at home.
One possible approach is to make it more expensive for people to use their cars be increasing changes for parking and bringing in tougher fines for anyone who (48)...........the law. In addition, drivers could be required to pay for using particular routes at different times of the day. This system, also known as ‘road pricing’, is already being introduced in a number of cities, using a special electronic card (49) ....... to windscreen of the car.
Another ways of dealing with the problem is to provide cheap parking on the outskirts of the city, and strictly control the number of vehicles allowed into the centre. Drivers and their passengers then use a special bus service for the final stage of their journey.
Of course, the most important (50).............. is to provide good public transport. However, to get people to give up the comfort their cars, public transport must be felt to be reliable, convenient and comfortable, with fares charged at an acceptable level.
(50).................................

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions:
In the North American colonies, red ware, a simple pottery fired at low temperatures, and stone ware, a strong, impervious grey pottery fired at high temperatures, were produced from two different native clays. These kinds of pottery were produced to supplement imported European pottery. When the American Revolution (1775-1783) interrupted the flow of the superior European ware, there was incentive for American potters to replace the imports with comparable domestic goods. Stoneware, which had been simple utilitarian kitchenware, grew increasingly ornate throughout the nineteenth century, and in addition to the earlier scratched and drawn designs, threedimensional molded relief decoration became popular. Representational motifs largely replaced the earlier abstract decorations. Birds and flowers were particularly evident, but other subjects---lions, flags, and clipper ships---are found. Some figurines, mainly of dogs and lions, were made in this medium. Sometimes a name, usually that of the potter, was die-stamped onto a piece.
As more and more large kilns were built to create the high-fired stoneware, experiments revealed that the same clay used to produce low-fired red ware could produce a stronger, paler pottery if fired at a hotter temperature. The result was yellow ware, used largely for serviceable items; but a further development was Rockingham ware---one of the most important American ceramics of the nineteenth century. (The name of the ware was probably derived from its resemblance to English brown-glazed earthenware made in South Yorkshire.) It was created by adding a brown glaze to the fired clay, usually giving the finished product a mottled appearance. Various methods of spattering or sponging the glaze onto the ware account for the extremely wide variations in color and add to the interest of collecting Rockingham. An advanced form of Rockingham was flint enamel, created by dusting metallic powders onto the Rockingham glaze to produce brilliant varicolored streaks.
Articles for nearly every household activity and ornament could be bought in Rockingham ware: dishes and bowls, of course; also bedpans, foot warmers, cuspidors, lamp bases, doorknobs, molds, picture frames, even curtain tiebacks. All these items are highly collectible today and are eagerly sought. A few Rockingham specialties command particular affection among collectors and correspondingly high prices.

The word “ornate” in paragraph 1 is closest in meaning to    .