Choose the letter A, B, C or D to answer these following questions.

"Most of us are interested in one kind of sport or another, even if we don't go in for it actively. Lots of people take up a particular sport at an early age, for example tennis, skiing, or ice-skating. If they get up to a suitably high standard, they may go in for local competitions or even championships. But special training is hard work and most young people don't keep it up. Many of them opt out when they come up against tough competition.

To become a professional in any sport, you have to go through with a strict training schedule. And it's not easy! It means doing without some of life's little pleasures, too. For example, to build up your physical strength you may have to stick to a special diet and give up some of your favorite foods. Smoking and alcohol are out, and to keep fit you have to work out regularly every day.

Sometimes it all pays off, but the road to success is long and there are no guarantees. No wonder that countless young talents decide to settle for a regular job instead, and, as far as professional sport is concerned, for looking on as spectators."

3: The word “opt out” in the passage means _______

The Irwin Neighbourhood Association is proud to ---143--- a summer event called Park Fest, to be held at Fern Park on 10 January, from 1 P.M. to 8 P.M. Park Fest will feature numerous family-friendly activities and a delicious picnic dinner to be served at 6 P.M. A per person fee of ten dollars will be collected.  The proceeds will---144--- go towards a park enhancement project. The plan is to hire a contractor to landscape the park grounds, while a smaller portion will be spent on an advertising campaign. This event---145--- to be great fun.---146---.

143..................

Klok Financial has recently updated its employee handbook. ---143--Although the information concerning benefits and terms of employment remains the same, other important modifications have been made. This version of the handbook includes new policies concerning e-mail privacy, Internet use, and the use of mobile devices. Our travel guidelines have also been 144---. The process for
reimbursement after a trip is now much more efficient.

All employees must attend an informational session about the policies. One-hour sessions will be held at 10 A.M. on 9 July and 16 July. ---145, employees will be required to sign a form acknowledging that they have received, read, and understood the information contained in the handbook and that they accept the terms. Please arrange with your manager ---146--- one of these sessions.

145.....................

A spokesperson for Brenda Amon ---139--- that the pianist made a sizeable donation toward the expansion of the Grenel City Conservatory of Music. "Without her generous  support,"  said  Marc Diaz, director of facility planning, "we would have  been  limited  in  our  renovation  plans  going forward."---140---. Now, a new wing will be constructed on the south end of the ---141--- conservatory. Once completed, the building will boast a 700-seat auditorium, state-of-the-art recording studios, and new faculty and administrative offices. Additionally, private practice rooms will be located
---142--- the current student lounge.

140...................

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct word or phrases that best fits each of the numbered blanks.
It was a Monday morning in the office and, as usual, everyone was busy sorting through their mail before starting work. The other staff had (1)........... that Nicky , one of the computer operators, had been (2)......... rather miserable recently and they wondered what  might  have been happened to  make her so (3)........ . Suddenly Nicky accidentally knocked over a cup of coffee. As she was clearing up the mess, the girl sitting next to her happened to glance at Nicky's right hand. There was a large swelling at the wrist. "What on earth have you (4)........  to yourself? Does it hurt?"  asked the girl. " Yes, it does. I think I've injured it using the computer", replied Nicky. " I think you'd better go and let the doctor (5)............  it", said the girl. " Let's hope there's no permanent  damage to your hand" .

(2)..................................

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions.

   Animation traditionally is done by hand-drawing or painting successive frame of an object, each slightly different than the proceeding frame. In computer animation, although the computer may be the one to draw the different frames, in most cases the artist will draw the beginning and ending frames and the computer will produce the drawings between the first and the last drawing. This is generally referred to as computer-assisted animation, because the computer is more of a helper than an originator.

   In full computer animation, complex mathematical formulas are used to produce the final sequences of pictures. These formulas operate on extensive databases of numbers that defines the objects in the pictures as they exist in mathematical space. The database consists of endpoints, and color and intensity information. Highly trained professionals are needed to produce such effects because animation that obtains high degrees of realism involves computer techniques from three-dimensional transformation, shading, and curvatures.

   High-tech computer animation for film involves very expensive computer systems along with special color terminals or frame buffers. The frame buffer is nothing more than a giant image memory for viewing a single frame. It temporarily holds the image for display on the screen.

   A camera can be used to film directly from the computer’s display screen, but for the highest quality images possible, expensive film recorders are used. The computer computers the positions and colors for the figures in the picture, and sends this information to the recorder, which captures it on film. Sometimes, however, the images are stored on a large magnetic disk before being sent to the recorder. Once this process is completed, it is replaced for the next frame. When the entire sequence has been recorded on the film, the film must be developed before the animation can be viewed. If the entire sequence does not seem right, the motions must be corrected, recomputed, redisplayed, and rerecorded. This approach can be very expensive and time – consuming. Often, computer-animation companies first do motion tests with simple computer-generated line drawings before selling their computers to the task of calculating the high-resolution, realistic-looking images.

Which of the following statement is supported by the passage?

Read the following passage and mark the letter A, B, C or D on your answer sheet to indicate the correct word or phrase that best fits each of the numbered blanks
Everyone needs a home where they feel sheltered and safe. Today we live in modern flats and houses, (1)........ have air-conditioning to keep us cool, and heating to keep us warm. There is electricity for lighting and supplies of gas or oil for the heating. Hot and cold water (2)........ from the taps and dirty water disappears (3)...........the drains. Many of our homes have balconies or gardens. In the past, people made their homes from materials that they found nearby. When we look at different houses we can tell how old they are from the materials used and the way they were built. It was different long (4)........ people did not have water in their homes and there were no electric lights. To keep warm, they sometimes made (5)..............inside their homes. With a fire started they could cook their food and heat water

(4)...........................

I am delighted to inform you that Voyacon has been selected as one of this year’s Code Touch Magazine’s Top 25 Emerging Technology Firms. We will be ---139--- your company in our September issue. This is considered a great honor by our readers, as our list includes only ---140--- that advance the industry in significant ways.

As Voyacon’s founder, could you e-mail us a digital photograph of yourself to use in the article?---141---. We could need to receive it ---142--- August 5. Otherwise, we will use a public-domain photo. Thanks for your help, and congratulations.

139....................

Choose the best answer:
We planned ________ in front of the school’s gate.

Read the following passage and mark the letter A, B, C or D on your answer sheet to indicate the correct answer to each of the questions:
Translators and interpreters for tech jobs of the future are expected to be one of the fastest growing occupations in the nation, according to a just released survey by Vietnamworks. Almost all positions for programmers, application developers, database and network administrators, engineers, designers, architects, scientists, technicians, and tech support will require bilingual or multilingual fluency. In just the last two years the demand for tech professionals with foreign language skills has increased more than two and one-half fold, said the survey, and the uptick shows no signs of abating anytime soon. Roughly 400,000 jobs are expected to open for interpreters (who focus on spoken language) and translators (who focus on written language) in the tech segment, between 2017 and 2020, says Tran Anh Tuan. Tuan, who works for the Centre for Forecasting Manpower Needs and Labour Market Information in Ho Chi Minh City doesn't include other industries in his prediction,
which are also recruiting ferociously for more people with these same language skills.
While that claim might seem a bit overblown (and amounts to little more than a guess by Tuan), it is clear that innovative technologies like robotics, 3D printing, drones, artificial intelligence   and virtual reality will create major upheavals in all sorts of labor markets, not just technology over     the next few years. In the last month alone, most every job posted on employment websites throughout Vietnam included the word bilingual. Far higher salaries go to people who work in high    tech positions and can speak a foreign language such as English in addition to Vietnamese, says Tran Quang Anh from the Posts and Telecommunications Institute of Technology.
Unfortunately, the surveys show that most graduating Vietnamese students are unable to do more than understand a few basic phrases of foreign languages, and practically none of them  can speak any foreign language coherently, The good paying jobs with high salaries and benefits are only available to translators and interpreters who specialize in high tech jobs, says Anh. But it's    not just English— graduates are needed with fluency in middle eastern languages like  Arabic, Farsi and Pashto (Afghani) as well as German, Japanese and Korean to name just a few. Spanish is  also in high demand in Vietnam, primarily because it is the second most common language in the US after English.
A recent tech expo in Hanoi sponsored by Vietnamworks and the Navigos Group attracted nearly 4,000 young tech graduates and recruiters from 14 leading companies looking to fill job  vacancies with skilled bilingual workers. The job applicants were young and industrious, said the recruiters. However, missing were candidates with the requisite language skills and most lacked  basic 'soft skills' such as written and verbal communication abilities to effectively communicate  even in their native Vietnamese language.
Notably, the recruiters said they considered language abilities and soft skills just as, if not more important, than academic ability. Yet virtually all the prospective academically qualified employees lacked even the most basic of interpersonal communication abilities.

Which of the following most accurately reflects the attitude of the author towards improving foreign language skills?

Read the following passage and mark the letter A, B, C or D on your answer sheet to indicate the best answer to each of the following questions.
                      My first home
When my parents married, they rented a small house and they didn’t have a lot of money for furniture. The kitchen had a sink for washing up and a cooker, but that was all. They (6)............. a old table and a chair from the market. They borrowed a sofa (7)....... _was also old but they covered it with modern materials so it was bright and cheerful.
Outside, there was a small garden behind the house, but in front of it there was only the road. (8).........., the road wasn’t busy, so I could cross it to reach the park on the opposite side. We   lived there (9)..........I was ten and we were very happy. We had to move house because it was too small when my twin sisters were born. We all (10).......... sad when we left.

(6)..........................

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions:
It can be shown in facts and figures that cycling is the cheapest, most convenient, and most environmentally desirable term of transport in towns, but such cold calculations do not mean much on a frosty winter morning. The real appeal of cycling is that it is so enjoyable. It has none of the difficulties and tensions of other ways of traveling so you are more cheerful after a ride, even though the rush hour.
The first thing a non-cyclist says to you is: "But isn't it terribly dangerous?" It would be foolish to deny the danger of sharing the road with motor vehicles and it must be admitted that there are an alarming number of accidents involving cyclists. However, although police records indicate that the car driver is often to blame, the answer lies with the cyclist. It is possible to ride in such a way as to reduce risks to a minimum.
If you decide to join the thousands in Britain who are now returning to cycling as a cheap, satisfying form of transport your first problem will be trying to decide what bike to buy. Here are three simple rules for buying a bike:
Always buy the best you can afford. Of course there has to be a meeting point between what you would really like and economic reality, but aim as high as you can and you will get the benefit not only when you ride but also if you want to sell. Well-made bikes keep the value very well. And don't forget to include in your calculations the fact that you'll begin saving money on fares and petrol the minute you leave the shop.
Get the best frame, the main structure of the bicycle, for your money as you can. Cheap brakes, wheels or gears can easily be replaced by more expensive ones, but the frame sets the    upper limit on any transformation. You should allow for the possibility our cycling ambitions will grow with practice. When you begin, the four miles to work may the most you ever dream of, but after a few months a Sunday ride into the country begins to look more and more desirable. The best thing is to buy a bike just a little bit better than you think you'll need, and then grow into it. Otherwise, try to get a model that can be improved.
The fit is vital. Handlebars and seat height can be adjusted but you must get the right sized frame. On the whole it is best to get the largest size you can manage. Frame sizes are measured in inches and the usual adult range is from 21 inches to 25 inches, though extreme sizes outside those measurements can be found. Some people say if you take four inches off from your inside leg measurement you will end up with the right size of bike. The basic principle though is that you should be able to stand with legs either side of the crossbar (the bar that goes from the handlebars to the seat) with both feet comfortably flat on the ground.

Which of the following is NOT mentioned in the passage as the advantages of cycling?

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions.

In my experience, freshmen today are different from those I knew when I started as a counselor and professor 25 years ago. College has always been demanding both academically and socially. But students now are less mature and often not ready for the responsibility of being in college.

It is really too easy to point the finger at parents who protect their children from life’s obstacle. Parents, who handle every difficulty and every other responsibility for their children writing admission essays to picking college courses, certainly may contribute to their children’s lack of coping strategies. But we can look even more broadly to the social trends of today.

How many people do you know who are on medication to prevent anxiety or depression? The number of students who arrive at college already medicated for unwanted emotions has increased dramatically in the past 10 years. We, as a society, don’t want to “feel” anything unpleasant and we certainly don’t want our children to “suffer”.

The resulting problem is that by not experiencing negative emotions, one does not learn the necessary skills to tolerate and negotiate adversity. As a psychologist, I am well aware of the fact that some individuals suffer from depression and anxiety and can benefit from treatment, but I question the growing number of medicated adolescents today.

Our world is more stressful in general because of the current economic and political realities, but I don’t believe that the college experience itself is more intense today than that of the past 10 years. What I do think is that many students are often not prepared to be young “adults” with all the responsibilities of life.

What does this mean for college faculty and staff? We are required to assist in the basic parenting of these students – the student who complains that the professor didn’t remind her of the due date for an assignment that was clearly listed on the syllabus and the student who cheats on an assignment in spite of careful instructions about plagiarism.

As college professors, we have to explain what it means to be an independent college student before we can even begin to teach. As parents and teachers we should expect young people to meet challenges. To encourage them in this direction, we have to step back and let them fail and pick themselves up and move forward. This approach needs to begin at an early age so that college can actually be a passage to independent adulthood.

The word “handle” in parapgraph 2 mostly means ____________.

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions.

In my experience, freshmen today are different from those I knew when I started as a counselor and professor 25 years ago. College has always been demanding both academically and socially. But students now are less mature and often not ready for the responsibility of being in college.

It is really too easy to point the finger at parents who protect their children from life’s obstacle. Parents, who handle every difficulty and every other responsibility for their children writing admission essays to picking college courses, certainly may contribute to their children’s lack of coping strategies. But we can look even more broadly to the social trends of today.

How many people do you know who are on medication to prevent anxiety or depression? The number of students who arrive at college already medicated for unwanted emotions has increased dramatically in the past 10 years. We, as a society, don’t want to “feel” anything unpleasant and we certainly don’t want our children to “suffer”.

The resulting problem is that by not experiencing negative emotions, one does not learn the necessary skills to tolerate and negotiate adversity. As a psychologist, I am well aware of the fact that some individuals suffer from depression and anxiety and can benefit from treatment, but I question the growing number of medicated adolescents today.

Our world is more stressful in general because of the current economic and political realities, but I don’t believe that the college experience itself is more intense today than that of the past 10 years. What I do think is that many students are often not prepared to be young “adults” with all the responsibilities of life.

What does this mean for college faculty and staff? We are required to assist in the basic parenting of these students – the student who complains that the professor didn’t remind her of the due date for an assignment that was clearly listed on the syllabus and the student who cheats on an assignment in spite of careful instructions about plagiarism.

As college professors, we have to explain what it means to be an independent college student before we can even begin to teach. As parents and teachers we should expect young people to meet challenges. To encourage them in this direction, we have to step back and let them fail and pick themselves up and move forward. This approach needs to begin at an early age so that college can actually be a passage to independent adulthood.

What is probably the writer’s attitude in the passage?

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions:
It is not surprising that the birthplace of cola was the hot and humid American South. This region had long specialized in creating delicious soft drinks. A druggist in Atlanta, Georgia named John Pemberton created the most well–known drink brand in the world in the 1880s. However, it seems clear that he had no idea how big it would become.
Like many American pharmacists of the day, Pemberton was opposed to the drinking of alcohol and wanted to produce a stimulating soft drink. First, he made "the French Wine of Coca," made from the coca leaf. Then he began to experiment with the cola nut. Eventually, he managed to make a combination of the two that he thought was sweet, but not too sweet. Deciding that "the two C's would look well in advertising," he named it Coca–Cola.
Pemberton's invention caught on fairly quickly. By 1905, "Coke" was being advertised all over the country as "The Great Natural Temperance Drink." The drink enjoyed additional success since there was a large and popular temperance movement in the US at that time. In the 1920s, alcohol was outlawed, and sales of Coke rose significantly. However, they continued to rise even after the law was repeated.
Another reason for Coke's popularity was good business sense. A year after he invented it, Pemberton had sold Coca–Cola to Asa Griggs Candler for only $283.26! Candler was a marketing genius, and by the time he sold the Coca–Cola Company in1919, it was worth $25 million.

Which of the following is responsible for Coke’s additional success?

Read the following passage and mark A, B, C, or D to indicate the correct answer to each of the blanks.
Volunteering is generally considered an (1).............. activity and is intended to promote goodness or improve human quality of life. In return, it produces a feeling of self-worth and respect, rather than money. To volunteer simply means to be motivated and give your time or energy to work forwards an undertaking or cause you are interested in.  Volunteering (2).......... individuals the chance to explore avenues that would not usually be open to them. This experience enables an exchange of culture and social contact between volunteers and those who benefit. When children volunteer, they often find themselves in a position where responsibility is required. They gain (3)..........when they know they’ve made a real contribution to a project. Research shows those who volunteer just one hour a week are 50 percent less likely to abuse drugs or alcohol, smoke cigarettes or engage in destructive behaviour. (4)............ my humble opinion, voluntary work needs to be integrated into the school curriculum.We need to motivate young people and make sure we create a culture or social activism where we insist that people help their community to empower others, (5)................ themselves.
(1)..............................

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions:
During the second half of the nineteenth century, the production of food and feed crops in the United States rose at an extraordinarily rapid rate. Com production increased by four and a half times, hay by five times, oats and wheat by seven times. The most crucial factor behind this phenomenal upsurge in productivity was the widespread adoption of labor-saving machinery by northern farmers. By 1850 horse- drawn reaping machines that cut grain were being introduced into the major grain-growing regions of the country. Horse-powered threshing machines to separate the seeds from the plants were already in general use. However, it was the onset of the Civil War in 1861 that provided the great stimulus for the mechanization of northern agriculture. With much of the labor force inducted into the army and with grain prices on the rise, northern farmers rushed to avail themselves of the new labor-saving equipment. In 1860 there were approximately 80,000 reapers in the country; five years later there were 350,000.
After the close of the war in 1865, machinery became ever more important in northern agriculture, and improved equipment was continually introduced. By 1880 a self-binding reaper had been perfected that not only cut the grain, but also gathered the stalks and bound them with twine. Threshing machines were also being improved and enlarged, and after 1870 they were increasingly powered by steam engines rather than by horses. Since steam-powered threshing machines were costly items-running from $ 1,000 to $4,000 - they were usually owned by custom thresher owners who then worked their way from farm to farm during the harvest season. “Combines” were also coming into use on the great wheat ranches in California and the Pacific Northwest. These ponderous machines - sometimes pulled by as many as 40 horses - reaped the grain, threshed it, and bagged it, all in one simultaneous operation.
The adoption of labor-saving machinery had a profound effect upon the sale of agricultural operations in the northern states-allowing farmers to increase vastly their crop acreage. By the end of century, a farmer employing the new machinery could plant and harvest two and half times as much com as a farmer had using hand methods 50 years before.

The word “they” in paragraph 2 refers to     .

Read the following passage and mark the letter A, B, C or D on your answer sheet to indicate the correct answer to each of the questions:
Translators and interpreters for tech jobs of the future are expected to be one of the fastest growing occupations in the nation, according to a just released survey by Vietnamworks. Almost all positions for programmers, application developers, database and network administrators, engineers, designers, architects, scientists, technicians, and tech support will require bilingual or multilingual fluency. In just the last two years the demand for tech professionals with foreign language skills has increased more than two and one-half fold, said the survey, and the uptick shows no signs of abating anytime soon. Roughly 400,000 jobs are expected to open for interpreters (who focus on spoken language) and translators (who focus on written language) in the tech segment, between 2017 and 2020, says Tran Anh Tuan. Tuan, who works for the Centre for Forecasting Manpower Needs and Labour Market Information in Ho Chi Minh City doesn't include other industries in his prediction,
which are also recruiting ferociously for more people with these same language skills.
While that claim might seem a bit overblown (and amounts to little more than a guess by Tuan), it is clear that innovative technologies like robotics, 3D printing, drones, artificial intelligence   and virtual reality will create major upheavals in all sorts of labor markets, not just technology over     the next few years. In the last month alone, most every job posted on employment websites throughout Vietnam included the word bilingual. Far higher salaries go to people who work in high    tech positions and can speak a foreign language such as English in addition to Vietnamese, says Tran Quang Anh from the Posts and Telecommunications Institute of Technology.
Unfortunately, the surveys show that most graduating Vietnamese students are unable to do more than understand a few basic phrases of foreign languages, and practically none of them  can speak any foreign language coherently, The good paying jobs with high salaries and benefits are only available to translators and interpreters who specialize in high tech jobs, says Anh. But it's    not just English— graduates are needed with fluency in middle eastern languages like  Arabic, Farsi and Pashto (Afghani) as well as German, Japanese and Korean to name just a few. Spanish is  also in high demand in Vietnam, primarily because it is the second most common language in the US after English.
A recent tech expo in Hanoi sponsored by Vietnamworks and the Navigos Group attracted nearly 4,000 young tech graduates and recruiters from 14 leading companies looking to fill job  vacancies with skilled bilingual workers. The job applicants were young and industrious, said the recruiters. However, missing were candidates with the requisite language skills and most lacked  basic 'soft skills' such as written and verbal communication abilities to effectively communicate  even in their native Vietnamese language.
Notably, the recruiters said they considered language abilities and soft skills just as, if not more important, than academic ability. Yet virtually all the prospective academically qualified employees lacked even the most basic of interpersonal communication abilities.

What does the word "them" in paragraph 4 refer to?

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct word or phrase that best fits each of the numbered blanks.
The (1)........... of the earth is caused by exhaust gas from automobile engines, factories and power  stations. Carbon dioxide goes up into the atmosphere, and it forms a kind of factories that keeps or rather allows the sunshine in but stop the earth’s heart (2).........  getting out. It works like a greenhouse, that’s why we call it the Greenhouse Effect.
Because of this effect, the earth is getting warmer all the time. This (3).........    in temperature will  cause big changes to the world's climate. The sea level will rise, the ice covering the poles will melt and cause the sea level to rise.
The second problem is the (4)......... of the ozone layer. Certain chemicals float up to the sky and react with the ozone layer, and they make holes in it. Because of these holes the ultraviolet rays can shine directly to the earth. Many people are now starting to suffer from skin cancer.
The sulfurous smoke from factories and power stations mixes with rain clouds and gets blown by the wind and then falls as acid rain (5)......... destroys lakes and forests.
These three problems threaten our environment at the end of the twentieth century. Unless we do something about them quickly, we, human race, may disappear from the face of the earth.
(5)...........................

Choose the item (A, B, C or D) that best completes each of the following sentences. 
In 1988, for the first time in British history, a National Curriculum was introduced. The National Curriculum tells pupils which subjects they have to study, what they must learn and when they have to take assessment tests. [assessment: đánh giá] 
Between the ages of 14 and 16, pupils study for their GCSE (General Certificate of Secondary Education) exams. Pupils must take English Language, Maths and Science for GCSE, as well as a half GCSE in a foreign language and Technology. addition, they must also be taught Physical Education, Religious Education and Sex Education, although they do not take exams in these subjects. 
At the age of 16, pupils can leave school. If pupils stay on, they usually take A (Advanced) levels, AS (Advanced Supplementary) level or GNVQs (Greater National Vocational Qualifications). It is quite common to combine, for example, two A levels with one AS level, or one A level with one GNVQ. 
Pupils taking A levels study traditional subjects, such as French, Physics or History. To go to university, pupils usually need two or three A levels. 
AS levels are the same standard as A levels, but only half of the content: AS level German. Pupils take the A-level German language exam, but do not take the A-level German Literature exam. 
GNVQs are vocational qualifications. Pupils usually take on GNVQ in subjects such as Business, Leisure and Tourism, Manufacturing, and Art and Design. One GVNQ (at advanced level) is equal to two A levels.

Pupils need_________A levels to continue to study at university. 

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions:
According to sociologists, there are several different ways in which a person may become recognized as the leader of a social group in the United States. In the tamily, traditional cultural patterns confer leadership on one or both of the parents. In other cases, such as friendship groups, one or more persons may gradually emerge as leaders, although there is no formal process of selection. In larger groups, leaders are usually chosen formally through election or recruitment.
Although leaders are often thought to be people with unusual personal ubility, decades ot research have failed to produce consistent evidence that there is any category ot “natural leaders”. It seems that there is no set of personal qualities that all leaders have in common; rather, virtually any person may be recognized as a leader if the person has qualities that meet the needs ot that particular group.
Furthermore, although it is commonly supposed that social groups have a single leader, research suggests that there are typically two different leadership roles that are held by different individuals. Instrumental leadership is leadership that emphasizes the completion of tasks by a social group.
Group members look to instrumental leaders to “get things” done.” Expressive leadership, on the other hand, is leadership that emphasizes the collective well-being of a social group’s member. Expressive leaders are less concerned with the overall goals of the group than with providing emotional support to group members and attempting to minimize tension and conflict among them. Group members expect expressive leaders to maintain stable relationships within the group and provide support to individual members.
Instrumental leaders are likely to have a rather secondary relationship to other group members. They give orders and may discipline group members who inhibit attainment of the group’s goals. Expressive leaders cultivate a more personal or primary relationship to others in the group. They offer sympathy when someone experiences difficulties or is subjected to discipline, are quick to lighten a serious moment with humor, and try to resolve issues that threaten to divide the group. As the differences in these two roles suggest, expressive leaders generally receive more personal affection from group members; instrumental leaders, if they are successful in promoting group goals, may enjoy a more distant respect.

The passage indicates that ‘instrumental leaders’ generally focus on     .