Choose the best answer:
Aliens may be different ________ humans in that they can’t speak.

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct word or phrase that best fits each of the numbered blanks.
Because an increasing number of people are opting to work outside the traditional office, notebook PCs are becoming more and more popular. However, you should know that notebook PCs aren't for everyone. As  you (6)........ up the pros and cons of your desktop PC with a new system, you should bear (7)...........mind that you may get better profit for your money by investing in a faster, more powerful desktop PC.
Portability comes at a price. Leave your laptop unattended for any length of time in any sort of public place and you will quickly discover that it has been stolen. You could even lose it without any intentional neglect on your area; laptops (and all the business and personal information they  contain)  are easy (8)..... for skilled thieves. So, yes, there are definitely serious security issues. Also, if you are prone to tossing your laptop around as you do your purse, workout bag or umbrella, you'll probably break it before you get your money's worth. Guarantees are getting better and longer, but they still won‘t cover a simple slip, let alone (9)........ carelessness. So, before you (10) ........ out to get yourself the latest technological appliance, think long and hard as to whether a notebook PC is really suitable for you.
(10)..............................

Welcome to Arolis Chemicals!   Thank you for---139--- the full-time, permanent position of laboratory assistant. We look forward to your arrival on 1 August in the Harris Building. Please report to the front desk and ask for Jack McNolan. He ---140--- you to the Human Resources office. There, you will obtain your employee badge---141--- all documents necessary to start work. Note that because of its large size, the Leicester campus of Arolis can be difficult to navigate. Studying a campus map will help orient you to the location of the different buildings.---142---.

141....................

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions.

   Animation traditionally is done by hand-drawing or painting successive frame of an object, each slightly different than the proceeding frame. In computer animation, although the computer may be the one to draw the different frames, in most cases the artist will draw the beginning and ending frames and the computer will produce the drawings between the first and the last drawing. This is generally referred to as computer-assisted animation, because the computer is more of a helper than an originator.

   In full computer animation, complex mathematical formulas are used to produce the final sequences of pictures. These formulas operate on extensive databases of numbers that defines the objects in the pictures as they exist in mathematical space. The database consists of endpoints, and color and intensity information. Highly trained professionals are needed to produce such effects because animation that obtains high degrees of realism involves computer techniques from three-dimensional transformation, shading, and curvatures.

   High-tech computer animation for film involves very expensive computer systems along with special color terminals or frame buffers. The frame buffer is nothing more than a giant image memory for viewing a single frame. It temporarily holds the image for display on the screen.

   A camera can be used to film directly from the computer’s display screen, but for the highest quality images possible, expensive film recorders are used. The computer computers the positions and colors for the figures in the picture, and sends this information to the recorder, which captures it on film. Sometimes, however, the images are stored on a large magnetic disk before being sent to the recorder. Once this process is completed, it is replaced for the next frame. When the entire sequence has been recorded on the film, the film must be developed before the animation can be viewed. If the entire sequence does not seem right, the motions must be corrected, recomputed, redisplayed, and rerecorded. This approach can be very expensive and time – consuming. Often, computer-animation companies first do motion tests with simple computer-generated line drawings before selling their computers to the task of calculating the high-resolution, realistic-looking images.

The word “they” in the second paragraph refers to ______.

Choose the correct answer  A, B, C or D to the blank space in the following passage:

"If you want to (1)…… your best in an exam, you should be relaxed and so one of the best things to do is to take regular (2)….. even if they are only for a few minutes. During revision time, you (3)….. take some time off to go for a walk or play your (4)…..  sport. It is a mistake to (5)….. up all physical activity. Exercise can (6)…. you to relax. You should (7)….  at least twenty minutes doing something different every day. Parents don’t like it when their teenage children spend (8)…..  on the phone, but, in fact, (9)…. to a friend is very good for you; parents think that children are (10)…. time and money; but research says talking to friends gives you a chance to relax, and this will make the time you spend studying more effective."

8. Parents don’t like it when their teenage children spend (8)…..  on the phone,

Read the following passage and mark the letter A, B, C or D on your answer sheet to indicate the correct answer to each of the questions.
In America, when dining, people consider it rude for a guest or dining partner to belch or burp, eat with an open mouth, smack, or lick your fingers. Napkins, generally provided are available at every meal and should be placed in one's lap and then used throughout the meal to   clean one's fingers and mouth.
It is acceptable to refuse additional servings of food by saying "No, thank you" and the host  or hostess will not be insulted if you do so. Similarly, if you leave a small amount of uneaten food on your plate at a restaurant or in a home, it is not considered an insult. If you eat everything on the plate, a host or hostess may possibly feel that they have not prepared enough food and might be embarrassed. People in the United States serve and eat food with either hand, but never take food from a communal serving dish with their hands. Generally, a serving utensil is used.
Americans typically use forks, spoons and knives to eat, but there are some types of foods that   are acceptable to eat with one's fingers, like sandwiches or pizza. When in doubt, look to see what others are doing. In formal dining situations, if you wonder whether or not it is acceptable to begin eating, you should wait until the oldest woman (or oldest man if no  women  are  present) begins to eat. When  eating, do not pick up the bowl or plate from the table to hold underneath your mouth, Even noodles, soup, and rice are eaten with the plate or bowl remaining on the table. When consuming soup and hot liquids, it is considered impolite to slurp - do not do this. When consuming noodles, twirl them around your fork and then put it in your mouth.
If you are a man taking out a woman for dinner, you are almost always expected to pay. This is for the woman to gauge your intentions and interest with her. For example, taking a woman for coffee, versus tacos, versus a fancy dinner, versus for drinks at 11:30pm, all signal many different things to them. So, the date is a -test- of many. Paying is just as important as where you take her, and how late. So, don't assume she is just trying to get a "free meal". Most girls aren't. Also, if you are going out with a friend to eat, almost always, the bill is expected to be split in half, or each person pays for themselves.
If you are eating in a restaurant, you will be expected to add a 15 to 20 % tip for the server to  your bill. In America, wait staff might occasionally stop by your table to ask how your meal is, which is considered good service. They will also bring you your check when it seems reasonable that you are finished with your meal, however this is not necessarily an indication that you must leave right away (Do not be too embarrassed to ask for the check either waiters and waitresses cannot read minds.) Take your time to finish your meal, and unless there is a line of people waiting at the door, it is not considered  rude to linger at your table for as long as you like.

What could the word "gauge" in paragraph 4 best be replaced by?

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct word or phrase that best fits each of the numbered blanks
There has been an outbreak of avian influenza, better known as bird flu in Asia recently. The first (1)............ died two weeks ago in Vietnam and there have been the cases reported since in Thailand, and there are some suspected cases in Cambodia as well as.
Wild birds are affected by a large number of flu viruses, just as the humans and other animals are, but they are normally exclusive to birds. If the viruses manage to mutate, they can to jump the species barrier and infect human beings. The first case (2)......... someone died was in Hong Kong in 1997.
There are the several different forms of bird flu, ranging from mild to very (3).............. infections, which spreading rapidly and kill many of the birds they infect. It is spread by wild birds-ducks, in particular – which carry the virus, but aren't killed by it. They can spread the virus to farm birds through (4).............contact or by the contaminating water supplies.
World Health Organization officials have attributed the spread of bird flu to human contact with the droppings of infected birds and (5)........... sanitation. There was no evidence at first that the virus spread from person to person, though there has been a case of this happening being investigated by scientists.

(4)...............................

Thanks for a great year! In case you haven't heard, Henwith Home Supply will be ---135--- our second store this spring. This additional retail site will be located in the shopping centre at the corner of Aberton Parkway and Sutton Avenue in Derbyshire.

We will be accepting applications for cashiers and sales position
---136--- 1 April. The personnel director will review applicants' qualifications from 2 April to 6 April, and ---137--- is scheduled to begin one week later.---138---.

138......................

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions:
In ancient Greece, athletic festivals were very important and had strong religious associations. The Olympic athletic festival, held every four years in honour of Zeus, eventually lost its local character, became first a national event, and then, after the rules against foreign competitors had been abolished, international. No one knows exactly how far back the Olympic Games go, but some official records date from 776 B.C.
The Games took place in August on the plain by Mount Olympus. Many thousands of spectators gathered from all parts of Greece, but no married woman was admitted even as a spectator. Slaves, women and dishonoured people were not allowed to compete. Records show that the evening of the third day was devoted to sacrificial offerings to the heroes of the day, and the fourth day, that of the full moon, was set aside as a holy day. On the sixth and last day all the victors were crowned with holy garlands of wild olive from a sacred wood. So great was the honour that the winner of the foot race gave his name to the year of his victory. How their results compared with modern standards, we unfortunately had no means of telling.
After an uninterrupted history of almost 1,200 years, the Games were abolished in A. D. 394 because of their pagan origin. It was a great many years before there was another such international athletic gathering. The Greek institution was brought back into existence in 1896 and the first small meeting took place in Athens. After the 1908 London Olympics, success was re-established and nations sent their best representatives.
Today, the Games are held in different countries in turn. The host country provides vast facilities, including a stadium, swimming pools and living accommodation, but competing countries pay their own athletes' expenses. Athletic contests are still the main feature, but now many more sports are represented, women compete, the ancient pentathlon, for example, has been modified into a more comprehensive test, and the marathonraces, initiated in 1896, are now a celebrated event.
The Olympics start with the arrival in the stadium of a torch, lighted on Mount Olympus by the sun's rays. It is carried by a succession of runners to the stadium. The torch symbolizes the continuation of the ancient Greek athletic ideals, and it burns throughout the Games until the closing ceremony.

The first Olympic Games took place     .

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions:
Life expectancy is the period of time that a person can expect to live. Life expectancy varies greatly between genders and cultures. It used to be that women had a lower life expectancy than men (1 in every 4 women died in childbirth), but now they live an average of four to five years longer than men. Life expectancy has been increasing rapidly over the last centuries. With the advent of such modern miracles as sewers, medicine and a greater understanding of how diseases are spread, our life expectancy has increased by 25-30 years.
In developing countries like Swaziland, where there is a high HIV/ AIDS rate, life expectancy is as low as 32.6 years. In developed countries like Australia, life expectancy rates are as high as 81 years. There are an increasing number of factors which can cancel out the disadvantages you have. The one that we are looking at now is how your career can affect your life expectancy. Choosing the wrong career can result in a shorter life!
If you want your career to positively influence your life expectancy, you have to be made of money. That's right. Rich people in wealthy areas of England and France live 10 years longer than the people in poorer areas. Having a successful career has its drawbacks, too if the result of hard work is stress.
Stress can lead to a number of psychological disorders such as depression, anxiety, fatigue, tension and aggression. These conditions may result in a lack of concentration and an increase in serious injuries at work. They can also lead to high blood pressure and heart attacks which seriously affect life expectancy.
If you are worried that your job might decrease your life expectancy, you probably need to avoid careers on "dangerous jobs" list such as timber cutters, pilots, construction workers, roofer, truck drivers.
So if you don't want to kick the bucket at an early age, choose a career in something other than timber cutting, but above all, remember to relax.

The word "They" in bold in paragraph 1 refers to     .

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions:
During the second half of the nineteenth century, the production of food and feed crops in the United States rose at an extraordinarily rapid rate. Com production increased by four and a half times, hay by five times, oats and wheat by seven times. The most crucial factor behind this phenomenal upsurge in productivity was the widespread adoption of labor-saving machinery by northern farmers. By 1850 horse- drawn reaping machines that cut grain were being introduced into the major grain-growing regions of the country. Horse-powered threshing machines to separate the seeds from the plants were already in general use. However, it was the onset of the Civil War in 1861 that provided the great stimulus for the mechanization of northern agriculture. With much of the labor force inducted into the army and with grain prices on the rise, northern farmers rushed to avail themselves of the new labor-saving equipment. In 1860 there were approximately 80,000 reapers in the country; five years later there were 350,000.
After the close of the war in 1865, machinery became ever more important in northern agriculture, and improved equipment was continually introduced. By 1880 a self-binding reaper had been perfected that not only cut the grain, but also gathered the stalks and bound them with twine. Threshing machines were also being improved and enlarged, and after 1870 they were increasingly powered by steam engines rather than by horses. Since steam-powered threshing machines were costly items-running from $ 1,000 to $4,000 - they were usually owned by custom thresher owners who then worked their way from farm to farm during the harvest season. “Combines” were also coming into use on the great wheat ranches in California and the Pacific Northwest. These ponderous machines - sometimes pulled by as many as 40 horses - reaped the grain, threshed it, and bagged it, all in one simultaneous operation.
The adoption of labor-saving machinery had a profound effect upon the sale of agricultural operations in the northern states-allowing farmers to increase vastly their crop acreage. By the end of century, a farmer employing the new machinery could plant and harvest two and half times as much com as a farmer had using hand methods 50 years before.

It can be inferred from the passage that most fanners did not own threshing machines because     .

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions:
When living and working in another country, there are numerous things to consider apart from the more obvious ones of climate, language, religion, currency, etc. Some important considerations are less obvious. For example, do you have a pet or do you enjoy a hobby such as horse riding? Your animal or hobby may be perceived in a completely different light in another culture so it’s important to consider the significance given to specific animals in different parts of the world and general perceptions towards them.
One example which is often mentioned in popular press is the case of dogs. In some cultures, like the US or UK, dogs are loved and considered a great pet to have at home and with the family. In other cultures, such as those where Islam is the majority religion, dogs may be perceived as dirty or dangerous. Muslims treatment of dogs is still a matter of debate amongst Islamic scholars. While these animals are widely considered by many Western cultures to be „man’s best friend’, the Koran describes them as “unhygienic”. Muslims will therefore avoid touching a dog unless he can wash his hands immediately afterwards, and they will almost never keep a dog in their home.
In Iran, for instance, a cleric once denounced „the moral depravity’ of dog owners and even demanded their arrest. If you are an international assignee living and working in Saudi Arabia or another Arabic country, you should remember this when inviting Arab counterparts to your house in case you have a dog as a pet. This is just one example of how Islam and other cultural beliefs can impact on  aspects of everyday life that someone else may not even question. A Middle Eastern man might be very surprised when going to Japan, for instance, and seeing dogs being dressed and pampered like humans and carried around in baby prams!
Dogs are not the only animals which are perceived quite differently from one culture to another. In India, for example, cows are sacred and are treated with the utmost respect. Conversely in Argentina, beef is a symbol of national pride because of its tradition and the high quality of its cuts. An Indian working in Argentina who has not done his research or participated in a cross cultural training programme such as Doing Business in Argentina may be surprised at his first welcome dinner with his Argentinean counterparts where a main dish of beef would be served.
It is therefore crucial to be aware of the specific values assigned to objects or animals in different cultures to avoid faux–pas or cultural misunderstandings, particularly when living and working in another culture. Learning how people value animals and other symbols around the world is one of the numerous cultural examples discussed in Communicaid’s intercultural training courses. Understanding how your international colleagues may perceive certain animals can help you ensure you aren’t insensitive and it may even provide you with a good topic for conversation.

What does the author suggest in the last paragraph?

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions:
The concept of obtaining fresh water from iceberg that is towed to populated areas and arid regions of the world was once treated as a joke more appropriate to cartoons than real life. But now it is being considered quite seriously by many nations, especially since scientists have warned that the human race will outgrow its fresh water supply faster than it runs out of food. Glaciers are a possible source of fresh water that has been overlooked until recently. (A)
Three-quarters of the Earth's fresh water supply is still tied up in glacial ice, a reservoir of untapped fresh water so immense that it could sustain all the rivers of the world for 1,000 years. Floating on the oceans every year are 7,659 trillion metric tons of ice encased in 10,000 icebergs that break away from the polar ice caps, more than ninety percent of them from Antarctica. (B)
Huge glaciers that stretch over the shallow continental shelf give birth to icebergs throughout the year. Icebergs are not like sea ice, which is formed when the sea itself freezes; rather, they are formed entirely on land, breaking off when glaciers spread over the sea. As they drift away from the polar region, icebergs sometimes move mysteriously in a direction opposite to the wind, pulled by subsurface  currents. Because they melt more slowly than smaller pieces of ice, icebergs have been known to drift as far north as 35 degrees south of the equator in the Atlantic Ocean. (C)
The difficulty arises in other technical matters, such as the prevention of rapid melting in warmer climates and the funneling of fresh water to shore in great volume. But even if the icebergs lost half of their volume in towing, the water they could provide would be far cheaper than that produced by desalination, or removing salt from water. (D)

The word “arid” in the first paragraph is closest in meaning to     .

Congratulations on your recent ---139--- in Tuchman's Autopay system. Thank you for signing up for this convenient billing system. Your automatic payments will begin with the next billing cycle on 1 March. ---140---. Your statements will come to you electronically and your payment will be deducted from your designated bank account. You may ---141--- the account from which the funds are withdrawn. Simply log in to the My Account section on our Web site https://www.tuchmans.ky, select Autopay, and follow the instructions to enter the alternate account information. Please contact customer service if you have ---142--- using Tuchman's Autopay.

142................

Choose the best answer to complete the passage.

Twenty (1)________ ago, kids in school had never even heard of the internet. Now, I'll bet you can't find a single person in your school who hasn't at least heard of it. In fact, many of us use it on a regular basis and even have access to it from our homes! The 'net' in internet really stands (3) _________ network. A (2) __________  is two or more computers connected together so that information can be (4) __________, or sent from one computer to another. The internet is a vast resource for all types of information. You may enjoy using it to do research for a school project, downloading your favourite songs or communicating with friends and family. Information is accessed through web pages (5) _________ companies, organizations and individuals create and post. It's kind of like a giant bulletin board that the whole world uses! But since anyone can put anything on the internet, you also have to be careful and use your best judgement and a little common sense.

Just because you read something on a piece of paper someone sticks on a bulletin board doesn't mean it's good information, or even correct, for that matter. So you have to be sure that whoever posted the information knows what they're talking about, especially if you're doing (6) ___________! But what if you're just emailing people? You still have to be very careful. If you've never met the person that you're communicating with online, you could be on dangerous ground! You should never give out any personal information to someone you don't know, not even your name! And just like you can't believe the information on every website out there, you can't rely (7) ________ what strangers you 'meet' on the internet tell you either. Just like you could make up things about yourself to tell someone, someone else could do the same to you!

(4)________

For the last three years we have charged the same wholesale prices for our baked goods, including cakes, pies, cookies, and brownies. We regret that sharply rising prices for our raw ingredients, such as sugar and fruit, have forced us to raise our prices by 5 percent ---135--- August 1. We have made every attempt to avoid this price increase. ---136---, we refuse to compromise on the quality of our products. Using the best ingredients available will allow us to provide the delicious desserts your restaurant guests have come to expect. -------137---.We appreciate your ---138--- and look forward to continuing to serve you.

138................

Choose the best answer:
I’m going to attend Mary’s birthday party.

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions:
Newspapers can be traced back to 16th century Venice. In 1566, handwritten news sheets - called 'avis' or ‘gazette' – filled with information on wars and politics in Europe were distributed weekly in Venice. Similar news sheets soon started to appear in other European countries. By 1615, Germany and Austria were publishing weeklies. And in 1621, the first news sheets appeared in England.
At first, these news sheets only printed news which came from outside the country in which they were printed. Discussion of local or national issues was avoided. Europe’s governments did not tolerate anything negative being said about them as it could lead to national unrest.
Such censorship slowed the development of newspapers. Nevertheless, a belief in the importance of a 'free press’ slowly began to take hold in Europe. England was among the first countries to escape government control of the press. This occurred during the reign of King Charles I in the 17th century, when, during a period of breakdown in the king's authority, people began to publish what they wanted.
Eventually, free press had the right to criticize government and voice other ideas freely. In the middle of the 18th century, Sweden became the first country to make press freedom a part of its law.
In the 19th century, the newspaper industry was transformed by the invention of the telegraph. The telegraph was a communication system that allowed messages to be sent over long distances in a matter of minutes. It wasn’t long before newspapers became society's primary means of spreading and receiving information. In 1880, the first photographs appeared in newspapers and, by the end of the century, all the basic technical tools for the modern newspaper were in place.
The story of newspapers in the 20th century was one of adaptation to changing consumer and media markets. The invention of radio, TV, and later the Internet, repeatedly drove newspapers to re-invent themselves. Also, during the 20th century, mass-market advertising increased profitability for newspapers. This attracted large, publicly-owned corporations who began buying newspapers from the descendants of company founders.
Over the years, people have periodically predicted the extinction of newspapers. In fact, every time a new media has come into being, dire predictions have been made for existing forms (e.g. television was supposed to have replaced radio, radio was supposed to have replaced newspapers). Yet history has repeatedly shown that new media do not replace existing media. Instead, what happens is that media consumption grows, which creates the necessary space for the new media to become a part of the media landscape.
According to the World Association of Newspapers (WAN), each day more than 1.5 billion people around the world read a newspaper. The WAN has also estimated the total annual worth of the global newspaper industry and put it at just under 180 billion USD. Such statistics suggest the newspaper industry is healthier than at any other time in its history. Indeed, if the industry proves itself as capable of adapting to change as it has done in the past, it is unlikely that newspapers will be disappearing from newsstands anytime soon.

In paragraph 1, we learn that     .

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions:
In the twentieth - century, people depend on unlimited energy to power their everyday lives. A wide range of energy-run devices and modern conveniences are taken for granted, and although it may seem that we will never be in danger of living without those conveniences, the fact is that many supplies of energy are dwindling rapidly. Scientists are constantly searching for new sources of power to keep modern society running. Whether future populations will continue to enjoy the benefits of abundant energy will depend on the success of this search.
Coal, oil, and natural gas supply modern civilization with most of its power. However, not only are supplies of these fuels limited, but they are a major source of pollution. If the energy demands of the future are to be met without seriously harming the environment, existing alternative energy sources must be improved or further explored and developed. These include nuclear, water, solar, wind, and geothermal power, as well as energy from new, nonpolluting types of fuels. Each of these alternatives, however, has advantages and disadvantages.
Nuclear power plants efficiently produce large amounts of electricity without polluting the atmosphere; however, they are costly to build and maintain, and they pose the daunting problem of what to do with nuclear waste. Hydroelectric power is inexpensive and environmentally safe, but impractical for communities located far from moving water. Harnessing energy from tides and waves has similar drawbacks. Solar power holds great promise for the future but methods of collecting and concentrating sunlight are as yet inefficient, as are methods of harnessing wind power.
Every source of energy has its disadvantages. One way to minimize them is to use less energy. Conservation efforts coupled with renewable energy resources, such as a combination of solar, water, wind, and geothermal energy and alternative fuels, such as alcohol and hydrogen, will ensure supplies of clean, affordable energy for humanity's future.

It can be inferred from the passage that     .

Read the following passage and mark the letter A, B, C or D on your answer sheet to indicate the correct word for each of the blanks.
Air  pollution  occurs  when  wastes  dirty  the  air.  People  produce  most  of  the  (1)........that cause air pollution. Such wastes can be in the form  of  gases  or  particles  of  solid  or  liquid matter. These substances result chiefly from burning (2).............. to power motor vehicles and to heat buildings. Industrial processes and the (3)...............of garbage also contribute to air pollution. Natural pollutants (impurities) include dust, pollen, soil particles, and naturally occurring gases.
The rapid growth of population and industry and the increasing use of automobiles and airplanes   have made air  pollution a (4)............. problem. The air we breathe has become so filled with  pollutants that  it  can cause (5)...........problems. Polluted air also harms plants, animals, building materials, and fabrics. In addition, it causes damage by altering the earth’s atmosphere.
(3).................................

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions:
According to sociologists, there are several different ways in which a person may become recognized as the leader of a social group in the United States. In the tamily, traditional cultural patterns confer leadership on one or both of the parents. In other cases, such as friendship groups, one or more persons may gradually emerge as leaders, although there is no formal process of selection. In larger groups, leaders are usually chosen formally through election or recruitment.
Although leaders are often thought to be people with unusual personal ubility, decades ot research have failed to produce consistent evidence that there is any category ot “natural leaders”. It seems that there is no set of personal qualities that all leaders have in common; rather, virtually any person may be recognized as a leader if the person has qualities that meet the needs ot that particular group.
Furthermore, although it is commonly supposed that social groups have a single leader, research suggests that there are typically two different leadership roles that are held by different individuals. Instrumental leadership is leadership that emphasizes the completion of tasks by a social group.
Group members look to instrumental leaders to “get things” done.” Expressive leadership, on the other hand, is leadership that emphasizes the collective well-being of a social group’s member. Expressive leaders are less concerned with the overall goals of the group than with providing emotional support to group members and attempting to minimize tension and conflict among them. Group members expect expressive leaders to maintain stable relationships within the group and provide support to individual members.
Instrumental leaders are likely to have a rather secondary relationship to other group members. They give orders and may discipline group members who inhibit attainment of the group’s goals. Expressive leaders cultivate a more personal or primary relationship to others in the group. They offer sympathy when someone experiences difficulties or is subjected to discipline, are quick to lighten a serious moment with humor, and try to resolve issues that threaten to divide the group. As the differences in these two roles suggest, expressive leaders generally receive more personal affection from group members; instrumental leaders, if they are successful in promoting group goals, may enjoy a more distant respect.

The passage indicates that ‘instrumental leaders’ generally focus on     .