Face–to–face conversation is a two–way process. You speak to me, I reply to you and so on. Two–way (1) depends on having a coding system that is understood by both sender and (2) , and an agreed convention about signaling the beginning and end of the message. In speech, the coding system is the language like English or Spanish; the convention that one person speaks at a time may seem too obvious to mention. In fact, the signals (3) in conversation and meetings are often (4) . For example, lowering the pitch of the voice may mean the end of a sentence, a sharp intake of breath may signal the desire to interrupt, catching the chairman’s eye may indicate the desire to speak in a formal setting like a debate, a clenched fist may indicate anger. When (5) possible, more formal signals may be needed.
(4) ..................
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Lời giải:
Báo saiA.không trang trọng
B. phi ngôn ngữ
C. bằng lời nói
D. trang trọng
In fact, the signals in conversation and meetings are often: Trên thực tế, các tín hiệu mà mọi người dùng trong các cuộc trò chuyện và các cuộc họp thường là phi ngôn ngữ
⇨ Đáp án B