We appreciate your feedback regarding Medusa Airways’ flight 859, which was scheduled to depart at 9:35 A.M. on 19 February. We are sorry that this flight ---139---. We have decided to compensate you for the---140---. We have refunded the unused portion of your ticket, valued at $410. Also, we will reimburse the $200 you paid in hotel charges resulting  ---141---  the disruption.---142---. 

142......................

Read the following passage and mark the letter A, B, C or D on your answer sheet to indicate the correct answer to each of the questions:
If you ask any Vietnamese girl right now who she has a crush on, chances are you will encounter the name of the 20-year-old goalkeeper who plays for Vietnam national team. Bui Tien Dung made a name for himself in the AFC U23 Championship where he accurately blocked opponents' shots time after time and saved Vietnam’s chance at the championship in the process. Bui Tien Dung was born on February 28th, 1997 in a poor farming family in Thanh Hoa Province. Dung has loved soccer since he was a kid, but his family was so poor that they could not even
afford a plastic soccer ball for him and his brother. The Bui brothers had to resort to playing with balls made from scrap papers and old grapefruits.
Dung's parents recognized the brothers' passion for football and used the little money they had to support their sons' early training. When a big football club in the city announced a recruitment event, Dung convinced his younger brother to go to the tryout. He passed on the opportunity knowing that his parents could not afford to have both their sons gone to city.
While his younger brother training in the city, Dung's local training center went bankrupted and abruptly ended Dung's football career. For a year, instead of kicking balls, the young man worked as a construction worker to support his parents. He seemingly gave up on football.
Fate finally smiled on Dung when a football coach rediscovered him and sent him to train with a local football team. Reentering the football field, Dung wanted to play in a defense position but he was pushed to goalkeeping because of his height. At first, Dung was unhappy about his new position, but his parents advised him to follow and make the best out of it. And Dung did.
The young goalkeeper trained hard for his new position and patiently climbed up the ranks the following years. Through hard work, he was named the best goalkeeper of Vietnam's U19 division. Those who have worked with Dung described him as a likable young man. He is very respectful to others and speaks very little. However, when the gloves are on, the nice young man transforms into a fierce competitor and an unyielding goalkeeper.
At AFC U23 Championship, Dung finally reunited with his brother on the field. They fought battle after battle together with other amazing players on the team and helped Vietnam made history for Southeast Asian football.
Even though Vietnam came short of winning the championship, Dung and his teammates are already heroes and legends in the heart of Vietnamese people. They played fairly and lost with glory and grace.

What is the passage mainly about?

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions.

   Martin Luther King, Jf., is well- known for his work in civil rights and for his many famous speeches, among which is his moving “I have a dream” speech. But fewer people know much about King’s childhood.

   M.L, as he was called, was born in 1929 in Atlanta, Georgia, at the home of his maternal grandfather. M.L.’s grandfather purchased their home on Auburn Avenue in 1909, twenty years before M.L was born. His grandfather allowed the house to be used as a meeting place for a number of organizations dedicated to the education and social advancement of blacks. M.L. grew up in the atmosphere, with his home being used as a community gathering place, and was no doubt influenced by it.

   M.L.’s childhood was not especially eventfully. His father was a minister and his mother was a musician. He was the second of three children, and he attended all black schools in a black neighborhood. The neighborhood was not poor, however. Auburn Avenue was an area of banks, insurance companies, builders, jewelers, tailors, doctors, lawyers, and other businesses and services. Even in the face of Atlanta’s segregation, the district thrived. Dr. King never forgot the community spirit he had known as a child, nor did he forget the racial prejudice that was a huge barrier keeping black Atlantans from mingling with whites.

What is the passage mainly about?

This manual provides guidelines for inventory control at Malanta facilities. Our advanced manufacturing procedures depend on ---135--- inventory control. Only by maintaining a precise flow of inventory ---136--- minimize costs and ensure prompt shipments. To achieve this goal, we must avoid shortages. When stock is in the correct location at the time it is ordered, shipments are made at regular shipping costs and within estimated time frames. 137---. Therefore, the procedures in this manual must always be faithfully 138---.

136....................

Choose the correct answer  A, B, C or D to the blank space in the following passage:

"If you want to (1)…… your best in an exam, you should be relaxed and so one of the best things to do is to take regular (2)….. even if they are only for a few minutes. During revision time, you (3)….. take some time off to go for a walk or play your (4)…..  sport. It is a mistake to (5)….. up all physical activity. Exercise can (6)…. you to relax. You should (7)….  at least twenty minutes doing something different every day. Parents don’t like it when their teenage children spend (8)…..  on the phone, but, in fact, (9)…. to a friend is very good for you; parents think that children are (10)…. time and money; but research says talking to friends gives you a chance to relax, and this will make the time you spend studying more effective."

2. you should be relaxed and so one of the best things to do is to take regular (2)….. even if they are only for a few minutes.

Read the following passage and mark the letter A, B, C or D on your answer sheet to indicate the correct word for each of the blanks
Some time ago, scientists began experiments to find  out (1).......it would be possible to set up a “village” under the sea. A special room was built and lowered (2).................the water of Port Sudan in the Red Sea. For 29 days, five men lived at a depth of 40 feet. At a (3).............. lower level, another two divers stayed for a week in a smaller “house”. On returning to the surface, the men said that they had experienced no difficulty in breathing and had (4)............many interesting scientific observations. The captain of the party, Commander Cousteau, spoke of the possibility of (5)...........the seabed. He said that some permanent stations were to be set up under the sea, and some undersea farms would provide food for the growing population of the world.

(1)...............................

This is a reminder that on Saturday we will be doing a retake of the advertisement featuring the horses at Willow Stables. Filming with animals can be unpredictable, and last week we were not able to get the footage we needed. ---143---, I would like to begin promptly at 8:00 A.M. so that we can film from a number of angles before lunch. As long as everyone is punctual and everything goes well, we should get the footage we needed by then.---144---.
I also want to ---145--- the fact that the set is closed to all who are not absolutely essential to the filming of the scene. Anyone else will be too much of a---146---.

146.......................

Read and choose best answers the question about the passage:

"Education is not an end, but a means to an end. In other words, we do not educate children only for the purpose of educating them. Our purpose is to fit them for life.
 
In some modem countries it has, for some time, been fashionable to think that by free education for all - whether rich or poor, clever or stupid - one can solve all the problems of society and build a perfect nation. But we can already see that free education for all is not enough; we find in such countries a larger number of people with university degree; they refuse to do what they think “low” work; and, in fact, work with hands is thought to be dirty and shameful in such countries. But we have only to think a moment to understand that the work of a completely uneducated farmer is far more important than that of a professor; we can live without education, but we die if we have no food. If no one cleaned our streets and took the rubbish away from our house, we should get terrible diseases in your towns.
 
In fact, when we say that all of us must be educated to fit us for life, it means that we must be educated in such a way that, firstly, each of us can do whatever work suited to our brains and ability and, secondly, that we can realize that all jobs are necessary to society, and that is very bad to be ashamed of one’s work. Only such a type of education can be considered valuable to society."

5. The passage tells us about ……… of education.

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions:
On July 16, 1969, America launched the Apollo 11, Lunar Landing Mission from Kennedy Space Center. This was a 363-foot-tall space vehicle, the five engines of which on the Saturn V rocket generated 7.5 million pounds of thrust. Twelve minutes after the launch, the astronauts were in orbit 120 miles above the Earth. At a speed of 17,400 mph, they began their four-day journey to the moon. They had nearly a quarter of a million miles to go.
On July 20, 1969, Neil Amstrong descended from the lunar module ladder. Just prior to taking his first step on the moon, Armstrong pilles on a special ring, causing a TV camera to automatically deploy. as he stepped into the moon’s surface, he proclaimed, “That’s one small step for man, one giant leap for mankind.” However, Armstrong inadvertently omitted the “a” before “man”. This error slightly changed the meaning of what was to become known as Armstrong’s famous statement.

It can be inferred that Armstrong’s statement was important because      

Read the following passage and mark the letter A, B, C or D on your answer sheet to indicate the correct word or phrase that best fits each of the numbered blanks
Water is necessary for life. People can live only a few days (44)........  it. Yet nearly 25 million   people die each year because of it. Both industrial nations and less-developed countries are worried about the (45).................... and quantity of water in the world.
Even though people, animals, agriculture, and industry use a lot of water, there is more than enough on the Earth. Water covers about three-fourths of the Earth's surface. However, 97.4 percent of it is salt water. Three-fourths of the Earth's fresh water is frozen in glaciers and in the great polar ice caps. Most of the water we use (46)................     from rivers, lakes, and the atmosphere. Less than one percent of the Earth's water is usable, and we use it over and over again.
One of the (47)......... about water is distribution. Water is not always distributed where the large (48)..........centers are. Some regions get enough rain, but it is all in one or two short rainy seasons.
(45)................................

Choose the correct answer  A, B, C or D to the blank space in the following passage:

"If you want to (1)…… your best in an exam, you should be relaxed and so one of the best things to do is to take regular (2)….. even if they are only for a few minutes. During revision time, you (3)….. take some time off to go for a walk or play your (4)…..  sport. It is a mistake to (5)….. up all physical activity. Exercise can (6)…. you to relax. You should (7)….  at least twenty minutes doing something different every day. Parents don’t like it when their teenage children spend (8)…..  on the phone, but, in fact, (9)…. to a friend is very good for you; parents think that children are (10)…. time and money; but research says talking to friends gives you a chance to relax, and this will make the time you spend studying more effective."

1. If you want to (1)…… your best in an exam, you should be relaxed

Choose the correct answer  A, B, C or D to the blank space in the following passage:

"If you want to (1)…… your best in an exam, you should be relaxed and so one of the best things to do is to take regular (2)….. even if they are only for a few minutes. During revision time, you (3)….. take some time off to go for a walk or play your (4)…..  sport. It is a mistake to (5)….. up all physical activity. Exercise can (6)…. you to relax. You should (7)….  at least twenty minutes doing something different every day. Parents don’t like it when their teenage children spend (8)…..  on the phone, but, in fact, (9)…. to a friend is very good for you; parents think that children are (10)…. time and money; but research says talking to friends gives you a chance to relax, and this will make the time you spend studying more effective."

6. Exercise can (6)…. you to relax.

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions:
According to sociologists, there are several different ways in which a person may become recognized as the leader of a social group in the United States. In the tamily, traditional cultural patterns confer leadership on one or both of the parents. In other cases, such as friendship groups, one or more persons may gradually emerge as leaders, although there is no formal process of selection. In larger groups, leaders are usually chosen formally through election or recruitment.
Although leaders are often thought to be people with unusual personal ubility, decades ot research have failed to produce consistent evidence that there is any category ot “natural leaders”. It seems that there is no set of personal qualities that all leaders have in common; rather, virtually any person may be recognized as a leader if the person has qualities that meet the needs ot that particular group.
Furthermore, although it is commonly supposed that social groups have a single leader, research suggests that there are typically two different leadership roles that are held by different individuals. Instrumental leadership is leadership that emphasizes the completion of tasks by a social group.
Group members look to instrumental leaders to “get things” done.” Expressive leadership, on the other hand, is leadership that emphasizes the collective well-being of a social group’s member. Expressive leaders are less concerned with the overall goals of the group than with providing emotional support to group members and attempting to minimize tension and conflict among them. Group members expect expressive leaders to maintain stable relationships within the group and provide support to individual members.
Instrumental leaders are likely to have a rather secondary relationship to other group members. They give orders and may discipline group members who inhibit attainment of the group’s goals. Expressive leaders cultivate a more personal or primary relationship to others in the group. They offer sympathy when someone experiences difficulties or is subjected to discipline, are quick to lighten a serious moment with humor, and try to resolve issues that threaten to divide the group. As the differences in these two roles suggest, expressive leaders generally receive more personal affection from group members; instrumental leaders, if they are successful in promoting group goals, may enjoy a more distant respect.

The passage indicates that ‘instrumental leaders’ generally focus on     .

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions:
Industrialization came to the United State after 1790 as North American entrepreneurs increased productivity by reorganizing work and building factories. These innovations in manufacturing boosted output and living standards to an unprecedented extent; the average per capita wealth increased by nearly 1 percent per year - 30 percent over the course of a generation. Goods that had once been luxury items became part of everyday life.
The impressive gain in output stemmed primarily from the way in which workers made goods, since the 1790’s, North American entrepreneurs - even without technological improvements - had broadened the scope of the outwork system that made manufacturing more efficient by distributing materials to a succession of workers who each performed a single step of the production process. For example, during the 1820’s and 1830’s the shoe industry greatly expanded the scale of the outwork system. Tens of thousands of rural women, paid according to the amount they produced, fabricated the “uppers” of shoes, which were bound to the soles by wage-earning journeymen shoemakers in dozens of Massachusetts towns, whereas previously journeymen would have made the enduring shoe. This system of production made the employer a powerful “shoe boss” and eroded workers’ control over the pace and conditions of labor. However, it also dramatically increased the output of shoes while cutting their price.
For tasks that were not suited to the outwork system, entrepreneurs created an even more important new organization, the modem factory, which used power-driven machines and assemblyline techniques to turn out large quantities of well-made goods. As early as 1782 the prolific Delaware inventor Oliver Evans had built a highly automated, laborsaving flour mill driven by water power. His machinery lifted the grain to the top of the milt, cleaned it as it fell into containers known as hoppers, ground the grain into flour, and then conveyed the flour back to the top of the mill to allow it to cool as it descended into barrels. Subsequently, manufacturers made use of new improved stationary steam engines to power their mills. This new technology enabled them to build factories in the nation’s largest cities, taking advantage of urban concentrations of inexpensive labor, good transportation networks, and eager customers.

According to the passage, how did later mills differ from the mills built by Oliver Evans?

TAYLORSVILLE (October 4) – Mayor Bo Crandell of the town of Taylorsville announced plans for a bicycle-share program this week. Past efforts to encourage the use of bicycles for transportation failed because there were no convenient areas to park bicycles downtown. Additionally, cyclists ---139--- to share narrow streets with cars and trucks, raising safety concerns.

With the new bicycle-share initiative, bicycle stations will be placed ---140--- at eight locations around Taylorsville. One important purpose of the initiative is to ease the limited vehicle parking in the downtown area. “---141---, I want to encourage local residents to spend more time outdoors and enjoy our beautiful town,” added the mayor at the end of his remarks. ---142---.

142..................

Read the following passage and mark the letter A, B, C or D on your answer sheet to indicate the correct word for each of the blanks.
Air  pollution  occurs  when  wastes  dirty  the  air.  People  produce  most  of  the  (1)........that cause air pollution. Such wastes can be in the form  of  gases  or  particles  of  solid  or  liquid matter. These substances result chiefly from burning (2).............. to power motor vehicles and to heat buildings. Industrial processes and the (3)...............of garbage also contribute to air pollution. Natural pollutants (impurities) include dust, pollen, soil particles, and naturally occurring gases.
The rapid growth of population and industry and the increasing use of automobiles and airplanes   have made air  pollution a (4)............. problem. The air we breathe has become so filled with  pollutants that  it  can cause (5)...........problems. Polluted air also harms plants, animals, building materials, and fabrics. In addition, it causes damage by altering the earth’s atmosphere.
(3).................................

Congratulations on your recent ---139--- in Tuchman's Autopay system. Thank you for signing up for this convenient billing system. Your automatic payments will begin with the next billing cycle on 1 March. ---140---. Your statements will come to you electronically and your payment will be deducted from your designated bank account. You may ---141--- the account from which the funds are withdrawn. Simply log in to the My Account section on our Web site https://www.tuchmans.ky, select Autopay, and follow the instructions to enter the alternate account information. Please contact customer service if you have ---142--- using Tuchman's Autopay.

141...................

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions:
One of the most important battles of the American Civil War occurred around the small town of Gettysburg, Pennsylvania, from July 1 to July 3, 1863. What began as a search for shoes by the Confederate Army quickly escalated into a major battle. As the Confederate soldiers sought new shoes, they unexpectedly encountered Union cavalry stationed west of the town at Willoughby Run, and the battle began. After much fighting and heavy casualties on both sides, the Confederates pushed the Union forces back through the town of Gettysburg, where they regrouped south of the town along the high ground near a cemetery.
Confederate General Robert E. Lee ordered General R.S. Ewell to seize the high ground from the battle - weary Union soldiers "if practical." Ewell hesitated in the attack, giving the Union troops a chance to establish a stronghold along Cemetery Ridge and then bring in reinforcements with artillery. By the time Lee realized Ewell had not attacked, the opportunity had vanished. Other failures by the Confederates included the generals' opposition to the attack plans and a lack of information about Union defense. This combination of errors allowed the Union forces to win a critical victory in the Civil War. By the end, a total of 160,000 men were involved in this fierce and bloody battle.

Why does the author mention that "Ewell hesitated to attack"?

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions:
Because the low latitudes of the Earth, the areas near the equator, receive more heat than the latitudes near the poles, and because the nature of heat is to expand and move, heat is transported from the tropics to the middle and high latitudes. Some of this heat is moved by winds and some by ocean currents, and some gets stored in the atmosphere in the form of latent heat. The term “latent heat” refers to the energy that has to be used to convert liquid water to water vapor. We know that if we warm a pan of water on a stove, it will evaporate, or turn into vapor, faster than if it is allowed to sit at room temperature. We also know that if we hang wet clothes outside in the summertime, they will dry faster than in winter, when the temperature is lower. The energy used in both cases to change liquid water to water vapor is supplied by heat - supplied by the stove in the first case and by the Sun in the latter case. This energy is not lost. It is stored as vapor in the atmosphere as latent heat. Eventually, the water stored as vapor in the atmosphere will condense to liquid again, and the energy will be released to the atmosphere.
In the atmosphere, a large portion of the Sun’s incoming energy is used to evaporate water, primarily in the tropical oceans. Scientists have tried to quantify this proportion of the Sun’s energy. By analyzing temperature, water vapor, and wind data around the globe, they have estimated the quantity to be about 90 watts per square meter, or nearly 30 percent of the Sun’s energy. Once this latent heat is stored within the atmosphere, it can be transported, primarily to higher latitudes, by prevailing, large - scale winds. Or it can be transported vertically to higher levels in the atmosphere, where it forms clouds and subsequent storms, which then release the energy back to the atmosphere.

The word “convert” is closest in meaning to     .

Mark the letter a, B, C, or D on your answer sheet to choose the best option for each numbered gap to complete the following passage.
Many thousands of children have …. (6).….in their homes. As a result, some children died. The most common accidents are with fire and hot water. Small children often .….(7)…... pots of boiling water on the stove. The pots fall over and the hot water falls on the children and burns them. Some children like to play with fire. They enjoy striking matches or throwing things on a fire to make it burn brightly. If a fire gets too big, it gets out of control. Then the house…...(8)…...... fire. It is very dangerous to play with matches. When a child strikes a match, the flame soon burns near his fingers. Then he….(9)…...... the match on the floor. Many houses catch fire in this way.
Some kinds of clothing burn very…….(10)…......Many children have been badly burned because they have stood too near a fire and their clothing has suddenly caught fire.

(6)............................ 

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions:
The concept of obtaining fresh water from iceberg that is towed to populated areas and arid regions of the world was once treated as a joke more appropriate to cartoons than real life. But now it is being considered quite seriously by many nations, especially since scientists have warned that the human race will outgrow its fresh water supply faster than it runs out of food. Glaciers are a possible source of fresh water that has been overlooked until recently. (A)
Three-quarters of the Earth's fresh water supply is still tied up in glacial ice, a reservoir of untapped fresh water so immense that it could sustain all the rivers of the world for 1,000 years. Floating on the oceans every year are 7,659 trillion metric tons of ice encased in 10,000 icebergs that break away from the polar ice caps, more than ninety percent of them from Antarctica. (B)
Huge glaciers that stretch over the shallow continental shelf give birth to icebergs throughout the year. Icebergs are not like sea ice, which is formed when the sea itself freezes; rather, they are formed entirely on land, breaking off when glaciers spread over the sea. As they drift away from the polar region, icebergs sometimes move mysteriously in a direction opposite to the wind, pulled by subsurface  currents. Because they melt more slowly than smaller pieces of ice, icebergs have been known to drift as far north as 35 degrees south of the equator in the Atlantic Ocean. (C)
The difficulty arises in other technical matters, such as the prevention of rapid melting in warmer climates and the funneling of fresh water to shore in great volume. But even if the icebergs lost half of their volume in towing, the water they could provide would be far cheaper than that produced by desalination, or removing salt from water. (D)

According to the author, most of the world's fresh water is to be found in     .