Researchers in communication show that more feelings and intentions are (1) _______ and received nonverbally than verbally. Mehrabian and Wienerfollowing have stated that only 7%(2) _______ message is sent through words, with remaining 93% sent nonverbal (3)_______. Humans use nonverbal communication because: Words have limitations: There are (4)_______ areas where nonverbal communication is more (5)_______ than verbal, especially when we explain the shape, directions, personalities which are expressed nonverbally. Nonverbal signal are powerful: Nonverbal cues primarily express inner (6)_______ while verbal messages deal basically with outside world. [primarily: mainly] Nonverbal message are likely (7)_______ more genuine: because nonverbal behaviors cannot be controlled as easily as spoken words. Nonverbal signals can express feelings inappropriate to state: Social etiquette limits (8)_______ can be said, but nonverbal cues can communicate thoughts. A separate communication channel is necessary to (9)_______ send complex messages: A speaker can add enormously to the complexity of the verbal message through simple nonverbal (10)_______.
(3)________________
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Lời giải:
Báo saiGiải thích: expression(N) sự biểu lộ, biểu hiện
Gesture(n) cử chỉ
Posture: tư thế