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In many aspects of life, effective communication skills are extremely important. With good communication skills, people can enjoy better interpersonal relationships with friends and family. The following are some guides that can help you improve your communication skills.

Learn to listen

Listening is not the same as hearing; you should learn to listen not only to the words being spoken but also how they are being spoken and the non-verbal messages sent with them. You shouldn't think about what to say next while listening; instead clear your mind and focus on the message being received. Your friends, colleagues and other acquaintances will appreciate your good listening skills.

Try to understand other people's emotions

To understand other people's emotions, you should be sympathetic to other people's misfortunes and congratulate them on their achievements. To do this, you need to be aware of what is going on in other people's lives. It's crucial to maintain eye contact and do not be afraid to ask others for their opinions as this will help to make them feel valued.

Encourage

It's advised that you offer words and actions of encouragement, as well as praise, to others, which make other people feel welcome, valued and appreciated in your communications. If you let others know that they are valued, they are much more likely to give you their best. You should also try to ensure that everyone get involved in an interaction or conversation by using effective body language and open questions.

What is the best title for the passage?

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Another critical factor that plays a part in susceptibility to colds is age. A study done by the University of Michigan School of Public Health revealed particulars that seem to hold true for the general population. Infants are the most cold-ridden group, averaging more than six colds in their first year. Boys have more colds than girls up to age three. After the age of three, girls are more susceptible than boy's , and teenage girls average three colds a year to boy’s two. The general incidence of continues to decline into maturity. Elderly people who are in good health have as few as one or two colds annually. One exception is founds among people in the twentics, especially women, who show a rise in cold infections, because people in this age group are most likely to have young children. Adults who delay having children until thirties forties experience the same sudden increase in cold infections. The study also found that economics play an important role. As income increases, the frequency at which are reported in the family decreases. Families with the lowest income suffer about a third more colds than families at the lower end. Lower income generally forces people to live in more cramped quarters than those typically occupied by wealthier by wealthier people, and crowding increses the opportunities for the cold virus totravel from person to person. Low income may also adversely influence diet. The degree to which poor nutrition affects susceptibility to colds is not yet clearly established, but an inadequate diet is suspected of lowering resistance generally.
4. The author's tone in this passage could be best described as: 

Read the passage and choose the best option to fill in each blank.

An important part of being an adult is becoming more independent from your parents. _____(24)_____ independent, you'll need to focus on your living situation, your financial resources, your budgeting behavior and possibly how you interact with your parents in your day-to-day life.

Make sure you are living somewhere other than your parents' house or in a residence that your parents have paid ____(25)____. If you want to be independent and make your own decisions about how you live, you will need to obtain your own housing that is completely separate from your parents both physically and financially.

One of the main challenges in becoming independent as an adult is acquiring a sufficient income to allow you to live without the financial ____(26)____of your parents. This can be particularly difficult if you are still a university student, but it is not impossible. Seek scholarships and part-time jobs. If you are ___(27)____ a student, find employment that offers a salary that can cover your expenses. Avoid relying on your parents as the first option for help of any kind. Although your parents will always be an important source of social support in your life, your parents should not be the first people you approach with requests for help, or requests for financial assistance. This means that you may never ask your parents for help again, it just means that as an independent adult, there should be ___(28)____ sources of support within your life that you can turn to when necessary.

Question 25. .....................

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There are many theories about the beginning of drama in ancient Greece. The one most widely accepted today is based on the assumption that drama evolved from ritual. The argument for this view goes as follows. In the beginning, human beings viewed the natural forces of the world, even the seasonal changes, as unpredictable, and they sought, through various means, to control these unknown and feared powers. Those measures which appeared to bring the desired results were then retained and repeated until they hardened into fixed rituals. Eventually stories arose which explained or veiled the mysteries of the rites. As time passed some rituals were abandoned, but the stories, later called myths, persisted and provided material for art and drama. Those who believed that drama evolved out of ritual also argue that those rites contained the seed of theater because music, dance, masks, and costumes were almost always used. Furthermore, a suitable site hard to be provided for the performances, and when the entire community did not participate, a clear division was usually made between the “acting area” and the “auditorium”. In addition, there were performers, and since considerable importance was attached to avoiding mistakes in the enactment of rites, religious leaders usually assumed that task. Wearing masks and costumes, they often impersonated other people, animals, or supernatural beings, and mimed the desired effect- success in hunt or battle, the coming rain, the revival of the Sun as an actor might. Eventually such dramatic representations were separated from religious activities. Another theory traces the theater’s origin from the human interest in storytelling. According to this view, tales (about the hunt, war or other feats) are gradually elaborated, at first through the use of impersonation, action, and dialogue by a narrator and then through the assumption of each of the roles by a different person. A closely related theory traces theater to those dances that are primarily rhythmical and gymnastic or that are imitation of animal movements and sounds.
6: The word "enactment" in paragraph 3 is closest in meaning to .

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Amid the hum and heat of Berlin’s Reuter thermal power station stands a shining contraption that looks out of place in the decades-old machine hall. Its silver pipes and vats contain a substance that the company Vattenfall, the plant’s operator, says could become a key ingredient for a fossil fuel-free future. The energy company, together with a Swedish start-up, is testing the use of salt to store heat, which accounts for more than half the power consumed in Germany. If it works well, the system could help solve a problem posed by renewable energy sources like wind and solar: unreliability, meaning they sometimes generate too much, and sometimes too little power. “Germany currently has enough installed renewable energy capacity to produce twice as much as it needs, it’s just not constant,” says Hendrik Roeglin, who oversees the salt storage project for Vattenfall. At the Reuter power plant in Berlin, which supplies 600,000 households in the capital with heat, the solution involves the use of calcium oxide, also known as quicklime. Vattenfall and Swedish start-up SaltX have been taking advantage of a simple chemical reaction that occurs when quicklime becomes wet: the salt-like grains soak up the water, becoming calcium hydroxide and releasing large amounts of heat in the process. By removing the water again, the substance turns back into calcium oxide. The process essentially mirrors how batteries work, except that instead of electricity, the system stores heat. Roeglin says the process can absorb ten times more energy than water, which is currently used for power- to-heat facilities. And unlike tanks of hot water, which slowly cool down over time, the system can retain the chemically-trapped energy for far longer. Need heat? Just add water. The pilot project in Berlin can currently store enough energy to heat about 100 large houses. But SaltX says the facility could easily be scaled up and provide heat to any of the homes or offices already connected to the capital’s district heating system. Such networks — consisting of pipes pumping hot water or steam from power plants to consumers — exist in many European countries, Canada, the United States, Japan and China. SaltX also notes that the calcium oxide currently mined in Finland could be safely recycled, giving it an edge over some battery technologies that use rare or toxic materials. “If your ambition is to be fossil-free within a generation, you have to consider various alternatives to reach that,” a representative of SaltX, Simon Ahlin, said during a visit to the facility. “This is an effective solution that’s available in a short time frame.”
5. From what Simon Ahlin said in the last paragraph, it can be understood that he: 

Read the passage then choose the best answer to fill in each gap.

The human …….. (16) is only one small species in the living world. Many ……. (17) species exist on this planet. However, human beings have great influence on the rest of the world. ………..(18) are changing the environment by building cities and villages where forests once stood. They are …………(19) the water supply by using water for industry and agriculture. They are changing weather conditions by cutting down trees in the forests, and they are destroying the air by adding ……….. (20) to it.

20: .....................

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When Malaysia takes the ASEAN chair next year, it will face a huge challenge. Too few of us know enough about this grouping we call the Association of Southeast Asian Nations. We do not know what it means to be a part of ASEAN and why it is important to us. At the same time, pressure is mounting to reinvent ASEAN to make it more people-centric and less government-centric. The Heat speaks to Global Movement of Moderates CEO Saifuddin Abdullah on why ASEAN should mean more to us than just acronyms.
ASEAN people do not feel like they are a part of the community of Southeast Asian nations. This statement, backed up by survey findings, is pretty bizarre, and extremely hurtful too, considering that ASEAN is 47 years old today. “Interview 10 persons on the Street and you would perhaps get only one of them who knows about ASEAN,” says Datuk Saifuddin Abdullah. This CEO of Global Movement of Moderates (GMM) is not running down ASEAN; he’s confronting the truth as it impacts the project he has been entrusted with. Here’s more, in 2012, the ASEAN Secretariat conducted a survey that showed only 34% of Malaysians had heard of the ASEAN community. This compares with 96% of Laotians. Malaysia chairs ASEAN next year, and GMM is a member of the national steering committee organizing the ASEAN People’s Forum (APF), a platform designed to bridge the gap between governments and civil society. Never heard of it? You’re forgiven. The APF actually started off life in the 1990s, except it was called the ASEAN People’s Assembly (APA). It was held back to back with the ASEAN Summit, which is held twice a year. The APA is the forum where 10 leaders of government engage with 10 leaders of civil society in a half-hour meeting. “It was going well until one year when the chairman decided not to hold the APA, so it was discontinued until 2005 when Malaysia took the chairmanship of ASEAN again and founded the ASEAN People’s Forum (APF),” Saifuddin explains. In a perfect world, forums such as the APF or its predecessor APA would have worked perfectly to bridge the gap between government and civil society. However, as Saifuddin points out, Civil Society Organizations (CSOs) often do not see eye to eye with their governments. For instance this year, Myanmar is chair of ASEAN and in the APF, three member nations – including Malaysia – decided not to recognize the CSO leaders chosen as representatives so the APF did not take place. “This is where the GMM wants to play a role in ensuring that this situation does not arise again,” Saituddin says.
3. The phrase “backed up” in paragraph 2 has similar meaning to .

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct word or phrase that best fits each of the numbered blanks from 19 to 23:

Holidays are rich in old traditions and are (19) _______in Scotland, Ireland, Wales and England. Christmas is a great English (20) _______ holiday, and in Scotland it is not kept at all, except by clerks in banks; all the shops, mills and factories are working. But six days later, (21)_______ New Year’s Eve, the Scots begin to enjoy themselves. People invite their friends to their house (22)_______ “sit the old year out and the new year in”. When the clock begins to strike, the head of the family (23)_______to the front door, opens it wide, and holds it until the last stroke. Then he shuts the door. He has let the old year out and the New Year in.

Question 23:..........................

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The United Nations is an international organization founded in 1945. It is currently made up of 193 member countries. Its main goal is to bring different nations together to promote peace and justice in the world. The UN also works to make the world a safe and secure place. It is important to remember that the UN is not a “world government”. This means that the UN does not make laws for different countries to follow. However, the UN does hold regular votes on global policies and issues. The main branch of the UN is called the “General Assembly”. All members of the United Nations are represented and have their votes. If there is a problem in a certain area of the world or a particular country, the UN will vote on how to best solve the problem. At least two-thirds of all member countries must agree on how to resolve the problem in order for the UN to take action. If less than two-thirds of the voting countries agree, no immediate action is taken. Another branch is the Security Council. Its main purpose is to maintain international peace and keep the world secure. This branch has only fifteen members, five of which are permanent, including China, France, Russia, the United Kingdom, and the United States. The other ten members are elected by the General Assembly for two-year terms. IF the council feels that international peace is being threatened, the fifteen members will try to outline a way to resolve the situation in a peaceful manner. The third important branch is the Economic and Social Council. This branch works to help monitor the world economy and resolve social issues around the world such as violations of human rights, the fight against international crime and destruction of the environment. There are 54 government representatives serving on this council. They are elected by the General Assembly to serve for three-year terms. Council members are elected to represent certain areas of the world. 
3. The pronounce “They” in the last paragraph refers to: 

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions.

   Today, roller skating is easy and fun. But a long time ago, it wasn't easy at all. Before 1750, the idea of skating didn’t exist. That changed because of a man named Joseph Merlin. Merlin’s work was making musical instruments. In his spare time he liked to play the violin. Joseph Merlin was a man of ideas and dreams. People called him a dreamer.

   One day Merlin received an invitation to attend a fancy dress ball. He was very pleased and a little excited. As the day of the party came near, Merlin began to think how to make a grand entrance at the party. He had an idea. He thought he would get a lot of attention if he could skate into the room. Merlin tried different ways to make himself roll. Finally, he decided to put two wheels under each shoe. These were the first roller skates. Merlin was very proud of his invention as he dreamed of arriving at the party on wheels while playing the violin.

   On the night of the party Merlin rolled into the room playing his violin. Everyone was astonished to see him. There was just one problem. Merlin had no way to stop his roller skates. He rolled on and on. Suddenly, he ran into a huge mirror that was hanging on the wall. Down fell the mirror, breaking to pieces. Nobody forgot Merlin’s grand entrance for a long time!

The word “astonished” in paragraph 4 can be best replaced by__________

Read the passage carefully, then choose the correct answers.

Having a best friend to confide in can bring a positive effect on our emotional health. An evening out with the closest friend may be the best guarantee of a good time. In fact, our best friend can prevent us from developing serious psychological problems such as depression and anxiety.

Best friendship evolves with time - we cannot go out and pick our best friend. We become friends with people who share common interests – at school or through hobbies, for example.

Best friends have usually known each other for years and stuck together through good and bad times. If you haven't got one, perhaps you are being too distant from people, or focusing too much on your work.

 The word 'one' in the last paragraph refers to ________.

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If any of the inmates at Yancheng prison are considering an escape attempt, they’d better do it soon. The Chinese prison is currently wrapping up months of construction on a new “smart” surveillance system designed to monitor prisoners at every moment, including while they are in their cells. According an official, this will make prison breaks virtually impossible — but it might also wreak havoc on prisoners’ psyches. According to the South China Morning Post, the facility is almost finished installing a network of cameras and sensors capable of constantly tracking inmates. These cameras and sensors will feed into an AI system that uses facial identification and movement analysis technologies to monitor each individual inmate at the Chinese prison, producing a daily report about each one and flagging any unusual behavior. “For instance,” project representative Meng Qingbiao told SCMP, “if an inmate has been spotted pacing up and down in a room for some time, the machine may regard the phenomenon as suspicious and suggest close-up checks with a human guard.” This isn’t the first example we’ve seen of prison officials attempting to make facilities “smart”. In February, Hong Kong’s Correctional Services Department announced the implementation of several technologies designed to help prisoners stay safe during their imprisonment. However, Zhang Xuemin, a physiology professor at Beijing Normal University, told SCMP the new system will “definitely affect” the prisoners’ mental state. And while he didn’t elaborate on what that effect might be, past research has shown that constant surveillance can increase a person’s stress and anxiety levels, while decreasing their trust in others — meaning the trade off for an escape-proof “smart” prison might be the mental health of its inmates.
4. The word “this” in paragraph 2 refers to ......

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When jazz began to lose its reputation as "low-down" music and to gain well-deserved acclaim among intellectuals, musicians began to feature many instruments previously considered inappropriate for jazz. Whereas before the 1950s, jazz musicians played only eight basic instruments in strict tempo, in this decade they started to improvise on the flite, electric organ, piccolo, accordion, cello, and even bagpipes, with the rhythm section composed for strings or piano. Big bands no longer dominated jazz, and most changes emerged from small combos, such as the Dave Brubeck Quartet and the Gerry Mulligan Quartet. The Gerry Mulligan Quartet proved that a small, modern band could sound complete without a piano; the rhythm section consisted only of a set of drums and a string bass. Jazz continued to move in new directions during the 1960s. Saxophonist and composer Ornette Coleman led a quartet playing "free" jazz that was atonal. Pianist Cecil Taylor also conducted similar experiments with music, and John Coltrane included melodies from India in his compositions. In the 1970s musicians blended jazz and rock music into fusion jazz which combined the melodies and the improvisations of jazz with the rhythmic qualities of rock'n' roll, with three or five beats to the bar and in other meters. The form of jazz music was greatly affected by electric instruments and electronic implements to intensify, distort, or amplify their sounds. However, the younger musicians of the time felt compelled to include a steady, swinging rhythm which they saw as a permanent and essential element in great jazz.
9. It can be inferred from the passage that small jazz bands

Read the following passage and choose the best answer (A, B, C, D):
When jazz began to lose its reputation as "low-down" music and to gain well-deserved acclaim among intellectuals, musicians began to feature many instruments previously considered inappropriate for jazz. Whereas before the 1950s, jazz musicians played only eight basic instruments in strict tempo, in this decade they started to improvise on the flite, electric organ, piccolo, accordion, cello, and even bagpipes, with the rhythm section composed for strings or piano. Big bands no longer dominated jazz, and most changes emerged from small combos, such as the Dave Brubeck Quartet and the Gerry Mulligan Quartet. The Gerry Mulligan Quartet proved that a small, modern band could sound complete without a piano; the rhythm section consisted only of a set of drums and a string bass. Jazz continued to move in new directions during the 1960s. Saxophonist and composer Ornette Coleman led a quartet playing "free" jazz that was atonal. Pianist Cecil Taylor also conducted similar experiments with music, and John Coltrane included melodies from India in his compositions. In the 1970s musicians blended jazz and rock music into fusion jazz which combined the melodies and the improvisations of jazz with the rhythmic qualities of rock'n' roll, with three or five beats to the bar and in other meters. The form of jazz music was greatly affected by electric instruments and electronic implements to intensify, distort, or amplify their sounds. However, the younger musicians of the time felt compelled to include a steady, swinging rhythm which they saw as a permanent and essential element in great jazz.
4. The word "compelled" at the end of paragraph 2 in the passage is closest in meaning to

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Fiberscopes are one of the most are one of the most important outcomes of he science of fiber optics. Fibers made of glass and transparent acrylic plastic are capable of conveying light energy, and when thousands of these fibers are combined in what is called a fiberscope, they can transmit images. The most common fiberscopes contain about 750,000 fibers, each 0.001 centimeter, or 10 microns, in diameter. For certain uses, the diameter of the fiber may be as small as 5 microns. Fiberscopes have a wide range of applications. In the medical field, physicians use fiberscopes to examine internal organs and as an aid in delicate surgeries. Miniature probes have also been developed to view muscle fiber, skin tissue, and blood cells. Fiberscopes have also found varied uses in industry, particularly to inspect or control operations in inaccessible areas. Bundles of fiberscopes fused together in a solid plate, called a faceplate, are being used in the manufacture of television tubes and other cathode- ray tube devices. The most far reaching applications of fiber-optic technology are in communication. Optical fibers carry voice messages for telephone service. The sound of the voice is electronically broken down into thousands of pulses per second, which causes a transmitting laser to send coordinated pulses of light through the optical fibers. At the receiving end, the light pulses are converted to electrical signals and the voice message is reconstructed. Light-wave communication systems can handle an immensely greater number of telephone calls and television programs than the current system, and they will form the basis of the “electronic superhighway” expected to crisscross the nation in the near future of the information age.
5. The main topic of the passage is: 

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The stylistic innovation in painting known as Impressionism began in the 1870s. The Impressionists wanted to depict what they saw in nature, but they were inspired to portray fragmentary moments by the increasingly fast pace of modern life. They concentrated on the play of light over objects, people, and nature, breaking up seemingly solid surfaces, stressing vivid contrast between colors in sunlight and shade, and depiction reflected light in all of its possibilities. Unlike earlier artists, they did not want to observe the world from indoors. They abandoned the studio, painting in the open air and recording spontaneous Impressions of their subjects instead of making outside sketches and then moving indoors to complete the work from memory. Some of the Impressionists' painting methods were affected by technological advances. For example, the shift from the studio to the open air was made possible in part by the advent of cheap rail travel, which permitted easy and quick access to the countryside or seashore, as well as by newly developed chemical dyes and oils that led to collapsible paint tubes, which enabled artists to finish their paintings on the spot. Impressionism acquired its name not from supporters but from angry art lovers who felt threatened by the new painting. The term "Impressionism" was born in 1874, when a group of artists who had been working together organized an exhibition of their paintings in order to draw public attention to their work. Reaction from the public and press was immediate, and derisive. Among the 165 paintings exhibited was one called Impression: Sunrise, by Claude Monet (1840- 1926), viewed through hostile eyes, Monet's painting of a rising sun over a misty, watery scene seemed messy, slapdash, and an affont to good taste. Borrowing Monet's title, art critics extended the term "Impressionism" to the entire exhibit. In response, Monet and his 29 fellow artists in the exhibit adopted the same name as a badge of their unity, despite individual differences. From then until 1886 Impressionism had all the zeal of a "church", as the painter Renoir put it. Monet was faithful to the Impressionist creed until his death, although many of the others moved on to new styles. 
7. The rejection of the Impressionist exhibition by critics was caused by which of the following?

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions.

   A rather surprising geographical feature of Antarctica is that a huge freshwater, one of the world’s largest and deepest, lies hidden there under four kilometers of ice. Now known as Lake Vostok, this huge body of water is located under the ice block that comprises Antarctica. The lake is able to exist in its unfrozen state beneath this block of ice because its waters are warned by geothermal heat from the earth’s core. This thick glacier above Lake Vostok actually insulates it from frigid temperatures (the lowest ever recorded on Earth) on the surface.

   The lake was first discovered in the 1970s while a research team was conducting an aerial survey of the area. Radio waves from the survey equipment penetrated the ice and revealed a body of water of indeterminate size. It was not until much more recently that data collected by satellite made scientists aware of the tremendous size of the lake; satellite-borne radar detected an extremely flat region where the ice remains level because it is floating on the water of the lake.

   The discovery of such a huge fresh water lake trapped under Antarctica is of interest to the scientific community because of the potential that the lake contains ancient microbes that have survived for thousands upon thousands of years, unaffected by factors such as nuclear fallout and elevated ultraviolet light that have conducting research on the lake in such a harsh climate and in the problems associated with obtaining uncontaminated sampled from the lake without actually exposing the lake to contamination. Scientists are looking for possible ways to accomplish this.

The word “lies” in the first paragraph could be best be replaced by ______.

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions.

   Today, roller skating is easy and fun. But a long time ago, it wasn't easy at all. Before 1750, the idea of skating didn’t exist. That changed because of a man named Joseph Merlin. Merlin’s work was making musical instruments. In his spare time he liked to play the violin. Joseph Merlin was a man of ideas and dreams. People called him a dreamer.

   One day Merlin received an invitation to attend a fancy dress ball. He was very pleased and a little excited. As the day of the party came near, Merlin began to think how to make a grand entrance at the party. He had an idea. He thought he would get a lot of attention if he could skate into the room. Merlin tried different ways to make himself roll. Finally, he decided to put two wheels under each shoe. These were the first roller skates. Merlin was very proud of his invention as he dreamed of arriving at the party on wheels while playing the violin.

   On the night of the party Merlin rolled into the room playing his violin. Everyone was astonished to see him. There was just one problem. Merlin had no way to stop his roller skates. He rolled on and on. Suddenly, he ran into a huge mirror that was hanging on the wall. Down fell the mirror, breaking to pieces. Nobody forgot Merlin’s grand entrance for a long time!

People thought Merlin was a dreamer because he__________.

Read the following passage and choose the best answer (A, B, C, D):
Continents and ocean basins represent the largest identifiable bodies on Earth. On the solid portion of the planet, the second most prominent features are flat plains, elevated plateaus, and large mountain ranges. In geography, the term "continent" refers to the surface of continuous landmasses that together comprise about 29.2% of the planet's surface. On the other hand, another definition is prevalent in the general use of the term that deals with extensive mainlands, such as Europe or Asia,that actually represent one very large landmass. Although all continents are bounded by the water bodies or high mountain ranges, isolated mainlands, such as Greenland and India-Pakistan areas are called subcontinents. In some circles, the distinction between continents and large islands lies almost exclusively in the size of a particular landmass. The analysis of compression and tension in the earth's crust has determined that continental structures are composed of layers that underlie continental shelves. A great deal of disagreement among geologists surrounds the issue of exactly how many layers underlie each landmass because of their distincive mineral and chemical composition. It's also quite possible that the ocean floor rests on top of unknown continents that have not yet been explored. The continental crust is believed to have been forrmed by means of a chemical reaction when lighter materials separated from heavier ones,thus settling at various levels within the crust. Assisted by the measurements of the specifics within crust formations by means of monitoring earthquakes, geologists can speculate that a chemical split occured to form the atmosphere, sea water and the crust before it solidified many centuries ago. Although each continent has its special features, all consist of various combinations of components that include shields,moutain belts, intracratonic basins, margins, volcanic plateaus, and blockvaulted belts. The basic differences among continents lie in the proportion and the composition of these features relative to the continent size. Climatic zones have a crucial effect on the weathering and formation of the surface features, soil erosion, soil deposition, land formation, vegetation, and human activities. Moutian belts are elongated narrow zones that have a characteristic folded sedimentary organization of layers. They are typically produced during substabtial crustal movements, which generate faulting and moutain building. When continental margins collide, the rise of a marginal edge leads to the formation of large moutain ranges, as explained by the plate tectonic theory. This process also accounts for the occurrence of mountain belts in ocean basins and produces evidence for the ongoing continental plate
evolution.
4. The author in the passage implies that the disagreement among scientists is based on the fact that .

Read the following passage and choose the best answer (A, B, C, D):
People commonly complain that they never have enough time to accomplish tasks. The hours and minutes seem to slip away before many planned chores get done. According to time management experts, the main reason for this is that most people fail to set priorities about what to do first. They get tied down by trivial, time-consuming matters and never complete the important ones. One simple solution often used by those at the top is to keep lists of tasks to be accomplished daily. These lists order jobs from most essential to least essential and are checked regularly through the day to access progress. Not only is this an effective Way to manage time, but also it serves to give individuals a much- deserved sense of satisfaction over their achievements. People who do not keep lists often face the end of the work day with uncertainty over the significance of their accomplishments, which over time can contribute to serious problems in mental and physical health  .
 4. The passage states that one solution to time management problems is to .

Read the following passage and choose the best answer (A, B, C, D):
A survey is a study, generally in the form of an interview or a questionnaire, which provides information concerning how people think and act. In the United States, the best-known surveys are the Gallup poll and the Harris poll. As anyone who watches the news during campaigns presidential knows, these polls have become an important part of political life in the United States.
North Americans are familiar with the many “person on the street” interviews on local television news shows. While such interviews can be highly entertaining, they are not necessarily an accurate indication of public opinion. First, they reflect the opinions of only those people who appear at a certain location. Thus, such samples can be biased in favor of commuters, middle-class shoppers, or factory workers, depending on which area the news people select. Second, television interviews tend to attract outgoing people who are willing to appear on the air, while they frighten away others who may feel intimidated by a camera. A survey must be based on a precise, representative sampling if it is to genuinely reflect a broad range of the population.
In preparing to conduct a survey, sociologists must exercise great care in the wording of questions. An effective survey question must be simple and clear enough for people to understand it. It must also be specific enough so that there are no problems in interpreting the results. Even questions that are less structured must be carefully phrased in order to elicit the type of information desired. Surveys can be indispensable sources of information, but only if the sampling is done properly and the questions are worded accurately.
There are two main forms of surveys: the interview and the questionnaire. Each of these forms of survey research has its advantages. An interviewer can obtain a high response rate because people find it more difficult to turn down a personal request for an interview than to throw away a written questionnaire. In addition, an interviewer can go beyond written questions and probe for a subject’s underlying feelings  and reasons. However, questionnaires have the advantage of being cheaper and more consistent.
2. The word "they" in line 7 refers to: