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A generation gap in the workplace can make workers both young and old feel inferior, as well as hamper productivity and teamwork. Differences between generations can be seen in work ethics, habits and communication styles. Younger workers might fear not being taken seriously by their older colleagues, while older workers might fear that their experience is not valued but replaced by workers with knowledge of more current technology. However, members of each generation can close the gap between them if they're willing to meet one another halfway.
Older workers can show respect to the younger set by asking for their opinions and recognizing their contributions to the workplace as valid, or complimenting them on a job well done. Younger workers can show their elders respect by asking for advice on how to manage a situation with work, based on the older worker's many years of experience. It's important for both entry- and senior-level workers to see each other as equals, regardless of the type of position in which they work. No one wants to feel inferior or irrelevant just because of their age. Rather, a generation gap at work can be a learning opportunity.
Workers can also put themselves in their colleagues' shoes to determine what might be bothering them about their generational age difference. If a person is much older than another, perhaps it is bitterness about fewer job opportunities, or fear that a younger worker might seem more relevant and edge him out of his job. If workers open their minds to understand where co-workers are coming from, it can help ease any tension between them and appreciate each other's
work contributions.
If age seems to be a problem for someone at the workplace, it can be helpful to do the very opposite of what a co-worker might expect from someone of a different age set due to stereotypes. For example, if a worker is considerably younger such as right out of college, she can share researched information to indicate that she knows what she's doing, or show curiosity instead of upset to indicate emotional maturity if the person makes a disparaging remark about her youth. Older workers  can maintain an enthusiastic attitude about work instead of showing boredom or bitterness from past experiences.
Workers can, moreover, directly address the concern of age differences at work with the colleague at odds with them by asking the person for constructive advice on how to handle the issue. For example, older workers who are unfamiliar with new software that younger colleagues understand might acknowledge to them that they did the same tasks differently in years past but show interest in learning the program to keep up with modern technology. Learning to speak their technological language can make them feel more connected. Likewise, a younger worker can admit to being green on the work scene, but eager to gain experience by learning from senior colleagues.

Each generation should respect the other generation at work to     .

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct word or phrase that best fits each of the numbered blanks.

BRITPOP

       In the early to mid-1990s Britpop artists, influenced by British guitar sounds of the 1960s and 70s, wrote about topics that were considered purely British and relevant to their generation. The music style with its (1) ____ songs was considered as a reaction against the grunge music that was arriving from the States and, in fact, it did not have a huge commercial success in the USA.

       Britpop bands included Suede, Pulp, Blur and Oasis but it was the (2) ____ two that really dominated the market. In 1994 Blur released their album Parklife (3) ____ had a strong retro feel from the 70s and Oasis released Definitely Maybe, again with a retro feel reminiscent of John Lennon.

       The two bands were often seen (4) ____ rivals and this was exaggerated by the media who emphasized their differences in origins and class: Oasis from the north of England, Blur from the south. This culminated in both bands releasing singles on the same day in 1985, with Blur's single Country House reaching number one in the charts and Oasis's Roll With It number two. Oasis, however, went on to have greater commercial success, particularly with the album (What's the story) Morning Glory? (1985) which sold 412 million (5) ____ in the UK.

(1)..........................

Read the following passage and mark the letter A, B, C, or D to indicate the answer to each of the question. 
Australia has a well-organized and well-structured education system. The education starts at the age of five or six, but it may differ by a narrow margin between states. It starts with the preschool education which is not compulsory and can be offered within a school or separately. The primary and secondary school encompasses the compulsory education for Australians. There are a large number of primary and high school across the country with most of them being public schools. It is estimated that public schools amount to 60% of scholars as opposed to 40% in private settings. All these education providers must be licensed by the government and must fulfill certain requirements including infrastructure and teaching. Universities, on the other hand, are mainly public institutions.
The Australian education system has established a standard curriculum so all scholars will be given the same quality of education. Despite there may be some states at which this curriculum is modified a bit, but the change is not that significant. The actual curriculum set out in Australia education system is based on important abilities one must have in his life: Literacy, Numeracy, Information and communication technology, Critical and creative thinking, personal and social capability, ethical understanding, intercultural understanding.
Vocational and Technical schools prepare students that want to skip the university and want to move directly to the job market. Actually, here it stands the difference between universities and colleges: the Vocational and Technical Schools are more oriented in teaching practical skills while university courses are mainly theory-based to lead students to different academic careers. There are hundreds of other schools out there that provide technical and further education (TAFE) and vocational education and training (VET). These schools offer short courses, certificates I through IV, diplomas, and advanced diplomas. They focus on training their students in a particular vocation or just to help their students get out into the workplace. These schools offer a wide variety of courses and qualifications attained by these courses can lead to different career pathways to follow afterward.
Australian higher education modernity and reputation relies on a huge number of educational providers including universities and different training organizations. Currently, there are 43 universities across the country. The vast majority of universities are public except two private universities. The world-class teaching offered is surely undisputed. Seven Australian universities are traditionally found at the top 100 best universities in the world which is a sufficient indicator to highlight their quality.
Besides universities, more than 5,000 training organizations are registered and accredited. Actual figures show that the number of enrolled students is around 3.8 million with international students sharing more than half a million. There are also 3 self-accrediting higher education institutions. Furthermore, dozens of smaller schools do not grant any degrees or have an accreditation – these are private schools that focus on theology, business, information technology, natural therapies, hospitality, health, law, and accounting.

Which of the following could be the main topic of the passage?

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At 7 pm on a dark, cold November evening, thousands of people are making their way across a vast car park. They're not here to see a film, or the ballet, or even the circus. They are all here for what is, bizarrely, a global phenomenon: they are here to see Holiday on Ice. Given that most people don’t seem to be acquainted with anyone who's ever been, the show's statistics are extraordinary: nearly 300 million people have seen Holiday on Ice since it began in 1943; it is the most popular live entertainment in the world.
But what does the production involve? And why are so many people prepared to spend their lives travelling round Europe in caravans in order to appear in it? It can't be glamorous, and it's undoubtedly hard work. The backstage atmosphere is an odd mix of gym class and workplace. A curtained-off section at the back of the arena is laughably referred to as the girls' dressing room, but is more accurately described as a corridor, with beige, cracked walls and cheap temporary tables set up along the length of it. Each girl has a small area littered with pots of orange make-up, tubes of mascara and long false eyelashes.
As a place to work, it must rank pretty low down the scale: the area round the ice-rink is grey and mucky with rows of dirty blue and brown plastic seating and red carpet tiles. It's an unimpressive picture, but the show itself is an unquestionably vast, polished global enterprise: the lights come from a firm in Texas, the people who make the audio system are in California, but Montreal supplies the smoke effects; former British Olympic skater Robin Cousins is now creative director for the company and conducts a vast master class to make sure they're ready for the show's next performance.
The next day, as the music blares out from the sound system, the case start to go through their routines under Cousins' direction. Cousins says, 'The aim is to make sure they're all still getting to exactly the right place on the ice at the right time - largely because the banks of lights in the ceiling are set to those places, and if the skaters are all half a metre out they'll be illuminating empty ice. Our challenge, ' he continues, 'is to produce something they can sell in a number of countries at the same time. My theory is that you take those things that people want to see and you give it to them, but not in the way they expect to see it. You try to twist it. And you have to find music that is challenging to the skaters, because they have to do it every night.'
It may be a job which he took to pay the rent, but you can’t doubt his enthusiasm. 'They only place you'll see certain skating moves is an ice show,' he says, 'because you're not allowed to do them in competition. It's not in the rules. So the ice show word has things to offer which the competitive world just doesn't. Cousins knows what he's talking about because he skated for the show himself when he stopped competing - he was financially unable to retire. He learnt the hard way that you can't put on an Olympic performance every night. I'd be thinking, these people have paid their money, now do your stuff, and I suddenly thought, "I really can't cope. I'm not enjoying it".' The solution, he realized, was to give 75 per cent every night, rather than striving for the sort of twice-a-year excellence which won him medals.
To be honest, for those of us whose only experience of ice-skating is watching top-class Olympic skaters, some of the movements can look a bit amateurish, but then, who are we to judge? Equally, it's impossible not to be swept up in the whole thing; well, you'd have to try pretty hard not to enjoy it.

The word blares out in paragraph 4 is closest in meaning to

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Lighthouses are towers with strong lights that help mariners plot their position, inform them that  land is near, and warn them of dangerous rocks and reefs. They are placed at prominent points on the coast and on islands, reefs, and sandbars.
Every lighthouse has a distinctive pattern of light known as its characteristic. There are five basic characteristics: fixed, flashing, occulting, group flashing, and group occulting. A fixed signal is a steady beam. A flashing signal has periods of darkness longer than periods of light, while an occulting signal’s periods of light are longer. A group-flashing light gives off two or more flashes at regular intervals, and a group - occulting signal consists of a fixed light with two or more periods of darkness at regular intervals. Some lighthouses use lights of different colors as well, and today, most lighthouses are also equipped with radio beacons. The three types of apparatus used to produce the signals are the catoptric, in which metal is used to reflect the light; the dioptric, in which glass is used; and the catadioptric, in which both glass and metal are used.
In the daytime, lighthouses can usually be identified by their structure alone. The most typical structure is a tower tapering at the top, but some, such as the Bastion Lighthouse on the Saint Lawrence River, are shaped like pyramids, and others, such as the Race Rock light, look like wooden houses sitting on high platforms. Still others, such as The American Shoal lighthouse off the Florida Coast, are skeletal towers of steel. Where lighthouses might be contused in daylight, they can be distinguished by day- marker patterns - designed of checks and stripes painted in vivid colors on lighthouse walls.
In the past, the job of lighthouse keeper was lonely and difficult if somewhat romantic. Lighthouse keepers put in hours of tedious work maintaining the lights. Today, lighthouses are almost entirely automated with humans supplying only occasional maintenance. Because of improvements in navigational technology, the importance of lighthouses has diminished. There are only about 340
functioning lighthouses in existence in the United States today, compared to about 1,500 in 1900, and there are only about 1,400 functioning lighthouses outside the United States. Some decommissioned lighthouses have been preserved as historical monument.

For which of the following does the author NOT provide a scientific example in the third paragraph?

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Because geologists have long indicated that fossil fuels will not last indefinitely, the U.S government finally acknowledged that sooner or later other energy sources would be needed and, as a result, turned its attention to nuclear power. It was anticipated that nuclear power plants could supply electricity in such large amounts and so inexpensively that they would be integrated into an economy in which electricity would take over virtually all fuel-generating functions at nominal cost. Thus, the government subsidized the promotion of commercial nuclear power plants and authorized their construction by utility companies. In the 1960s and early 1970s, the public accepted the notion of electricity being generated by nuclear power plants in or near residential areas. By 1975, 54 plants were fully operational, supplying 11 percent of the nation’s electricity, and another 167 plants were at various stages of planning and construction. Officials estimated that by 1990 hundreds of plants would be on line, and by the turn of the century as many as 1000 plants would be in working order.
Since 1975, this outlook and this estimation have changed drastically, and many utilizes have cancelled existing orders. In some cases, construction was terminated even after billions of dollars had already been invested. After being completed and licensed at a cost of almost $6 billion, the Shoreham Power Plant on Long Island was turned over to the state of New York to be dismantled without ever having generated electric power. The reason was that residents and state authorities deemed that there was no possibility of evacuating residents from the area should an accident occur.
Just 68 of those plants under way in 1975 have been completed, and another 3 are still under construction. Therefore, it appears that in the mid1990s 124 nuclear power plants in the nation will be in operation, generating about 18 percent of the nation’s electricity, a figure that will undoubtedly decline as relatively outdated plants are shut down.

The author of the passage implies that the construction of new nuclear power plants     

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The Internet started out as a limited network called the ARPANET (Advanced Research Projects Agency Network). It was a network of computers that allowed communication even if computer became non- functioning. It was the academic and scientific community that adopted Internet, using a protocol called TCP/IP. TCP/IP allows a number of different network computers to be connected together. This is called the Internet. The Internet allows the creation the World Wide Web or the Web for short. The Web consists of Internet sites that allow data to be shared by others. Aside from making the Web possible, the Internet also makes e-mail, chat rom and file-sharing and telephoning possible. It even allows people to watch media and play games.
The Web can be read in a browser. A browser is simply a software program that uses HTTP (Hyper Text Transfer Protocol) data transmission. This will allow you to view Web pages. HTTP let you browser read the text, graphics, animation, video and music that are on the Web page. It also enables you to click on a link on the page using the mouse. The links on a Web page that guide you to go from one Web page to another are called hyperlinks. A Web page usually contains many hyperlinks so that you can “browse” the Internet. It is much like reading a book. You can go from page to page and get new information. One example of a browser is Internet Explorer. In the address box of your browser, you can type in an address called a URL for “uniform resource locator”.
To be able to use the Internet, you must have a computer with an Internet connection and software that lets you view that Web pages. Internet connection is called a dial-up connection. It needs the use of your telephone to connect your computer to an Internet service. A faster type of connection is called broadband. This requires a cable or some other equipment. If you turn on the computer with a broadband connection, it connects you the Internet at a time.

What can be inferred about broadband connections in paragraph 3?

Choose the letter A, B, C or D to complete the passage below

"There's quite a bit of evidence that technology, when used in the right way, ________ (1) students learn. One study, for example, showed that a medical school class with iPads scored 23% ________ (2) on exams than classes without this device.

Technology, such as tablets, isn't only useful for ________ (3) knowledge; it helps with communication as well. Teachers and administrators use such devices to send materials and information ________ (4) students and parents. Students ________ (5) in homework and term papers online and can access educational applications and programs to further assist with learning."

1. There's quite a bit of evidence that technology, when used in the right way, ________ (1) students learn.

Read the following passage and mark the letter A, B, C, or D to indicate the correct word or phrase that best fits each the numbered blanks. 
Cultural beliefs differ as to whether directness or indirectness is considered positive. In the mainstream American culture, the ideal (25) ____ of communication includes being direct rather than indirect (“ideal" here means that the culture values this style, although not everyone speaks directly). There are several expressions in English (26) ____ emphasize the importance of being direct: “Get to the point! Don't beat around the bush! Let's get down to business!" These sayings all indicate the importance of dealing directly with issues rather than (27) ____ them. One way to determine whether a culture favors a direct or indirect style in communication is to find out how the people in that culture express disagreement or how they say, “No”. In Japan, there are at least fifteen ways of saying “No”, without actually saying the word. Similarly, in Japan, it would be (28) ____ rude to say directly “I disagree with you” or “You're wrong”.
Many Americans believe that "honesty is the best policy" and their communication style reflects this. Honesty and directness in communication are strongly related. It is not a (29) ____, then, to find out that cultural groups misjudge each other based on different beliefs about directness and honesty in communication.

(26)....................

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Deforestation is the clearing, destroying, or otherwise removal of trees through  deliberate,  natural or accidental means. It can occur in any area densely populated by trees and other plant life, but the majority of it is currently happening in the Amazon rainforest. The loss of trees and other vegetation can cause climate change, desertification, soil erosion, fewer crops, flooding, increased greenhouse gases in the atmosphere, and a host of problems for indigenous people.
Deforestation occurs for a number of reasons, including: farming, mostly cattle due to its quick turn around; and logging for materials and development. It has been happening for thousands of years, arguably since man began converting from hunter/gatherer to agricultural based societies, and required larger, unobstructed tracks of land to accommodate cattle, crops, and housing. It was only after the onset of the modern era that it became an epidemic.
One of the most dangerous and unsettling effects of deforestation is the loss of animal and plant species due to their loss of habitat; not only do we lose those known to us, but also those unknown, potentially an even greater loss. Seventy percent of Earth's land animals and plants live in forests, and many cannot survive the deforestation that destroys their homes. The trees of the rainforest that provide shelter for some species also provide the canopy that regulates the temperature, a necessity for many others. Its removal through deforestation would allow a more drastic temperature variation from day to night, much like a desert, which could prove fatal for current inhabitants.
In addition to the loss of habitat, the lack of trees also allows a greater amount  of  greenhouse gases to be released into the atmosphere. Presently, the tropical rainforests of South America are responsible for 20% of Earth's oxygen and they are disappearing at a rate of 4 hectares a decade. If these rates are not stopped and reversed, the consequences will become even more severe.
The trees also help control the level of water in the atmosphere by helping to regulate the water cycle. With fewer trees left, due to deforestation, there is less water in the air to be returned to     the soil. In turn, this causes dryer soil and the inability to grow crops, an ironic twist when considered against the fact that 80% of deforestation comes from small-scale agriculture and cattle ranching.
Further effects of deforestation include soil erosion and coastal flooding, In addition to their previously mentioned roles, trees also function to retain water and topsoil, which provides the rich nutrients to sustain additional forest life. Without them, the soil erodes and washes  away,  causing farmers to move on and perpetuate the cycle. The barren land which is left behind in the wake of these unsustainable agricultural practices is then more susceptible to flooding, specifically in coastal regions. Coastal vegetation lessens the impact of waves and winds associated with a storm surge. Without this vegetation, coastal villages are susceptible to damaging floods.

Coastal regions are mentioned in the last paragraph as an example of regions that     .

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Astronomers have for the first time definitively ID’d the birth of a specific heavy element during a neutron-star smashup. They found strontium. And it showed up in the wavelengths of light — or spectra — making up this collision’s afterglow.
Scientists had assumed that a collision by two super-dense objects, such as neutron stars, would trigger a chain of nuclear reactions. They’re known as the r-process. In such an environment, the nuclei of atoms could rapidly gobble up neutrons. Afterward, those nuclei would become transformed in a process known as radioactive decay. The r-process was seen as a way to transform old, smaller elements into newer, bigger ones. About half of all elements heavier than iron were thought to be made in the r-process. Finding strontium in the recent collision at last offered the most direct evidence yet that neutron-star collisions really do trigger the r-process.
Physicists had long predicted that silver, gold and many other elements more massive than iron formed this way. But scientists weren’t sure where those r-process reactions took place. After all, no one had directly seen the r-process underway in a celestial event. Or they didn’t until the merger of two neutron stars in 2017. Scientists quickly analyzed light given off by that cataclysm. In it, they found evidence of the birth of a hodgepodge of heavy elements. All would seem to have come from the r-process. 
The researchers were examining mostly very heavy elements — ones whose complex atomic structures can generate millions of spectral features. And all of those features were not yet fully known, Watson points out. This made it extremely difficult to tease apart which elements were present, he says.
Strontium, however, is relatively light compared to other r-process elements. And its simple atomic structure creates a few strong and well-known spectral clues. So Watson and his colleagues expanded their analysis to consider it. In doing so, they turned up the clear "fingerprint" of strontium. It emerged in light collected by the Very Large Telescope in Chile within a few days of the neutron-star collision. Seeing strontium in the afterglow wasn’t all that unexpected, says Brian Metzger. He’s an astrophysicist at Columbia University in New York City and not involved in the new work. Strontium, he notes, “does tell us something interesting” about the elements formed during the neutron-star collision.

Which of the following can be inferred from the passage?

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No sooner had the first intrepid male aviators safely returned to Earth than it seemed that women, too, had been smitten by an urge to fly. From mere spectators, they became willing passengers and finally pilots in their own right, plotting their skills and daring line against the hazards of the air and the skepticism of their male counterparts. In doing so they enlarged the traditional bounds of a women's world, won for their sex a new sense of competence and achievement, and contributed handsomely to the progress of aviation.
But recognition of their abilities did not come easily. "Men do not believe us capable." The famed aviator Amelia Earhart once remarked to a friend. "Because we are women, seldom are we trusted to do an efficient job." Indeed old attitudes died hard: when Charles Lindbergh visited the Soviet Union in 1938 with his wife, Anne–herself a pilot and gifted proponent of aviation – he was astonished to discover both men and women flying in the Soviet Air Force.
Such conventional wisdom made it difficult for women to raise money for the up – to – date equipment they needed to compete on an equal basis with men. Yet they did compete, and often they triumphed finally despite the odds.
Ruth Law, whose 590 – mile flight from Chicago to Hornell, New York, set a new nonstop distance record in 1916, exemplified the resourcefulness and grit demanded of any woman who wanted to fly. And when she addressed the Aero Club of America after completing her historic journey, her plainspoken wordstestified to a universal human motivation that was unaffected by gender: "My flight was done with no expectation of reward," she declared, "just purely for the love of accomplishment."

According to the passage, who said that flying was done with no expectation of reward?

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   We get great pleasure from reading. The more advanced a man is, the greater delight he will find in reading. The ordinary man may think that subjects like philosophy or science are very difficult and that if philosophers and scientists read these subjects, it is not for pleasure. But this is not true. The mathematician finds the same pleasure in his mathematics as the school boy in an adventure story. For both, it is a play of the imagination, a mental recreation and exercise.

   The pleasure derived from this activity is common to all kinds of reading. But different types of books give us different types of pleasure. First in order of popularity is novel-reading. Novels contain pictures of imaginary people in imaginary situations, and give us an opportunity of escaping into a new world very much like our world and yet different from it. Here we seem to live a new life, and the experience of this new life gives us a thrill of pleasure.

   Next in order of popularity are travel books, biographies and memoirs. These tell us tales of places we have not seen and of great men in whom we are interested. Some of these books are as wonderful as novels, and they have an added value that they are true. Such books give us knowledge, and we also find immense pleasure in knowing details of lands we have not seen and of great men we have only heard of.

   Reading is one of the greatest enjoyments of life. To book-lovers, nothing is more fascinating than a favorite book. And, the ordinary educated man who is interested and absorbed in his daily occupation wants to occasionally escape from his drudgery into the wonderland of books for recreation and refreshment.

According to paragraph 1, which of the following is NOT true?

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct word or phrase that best fits each of the numbered blanks. 
      Tattooing has been around for thousands of years. The act of making a permanent design or mark on the body was originally thought to (1) ______________ magical protection against disease and misfortune. Later, it was used to show a person's social status. The Romans, for example, used to tattoo slaves and criminals.
       With the arrival of Christianity in Europe, tattooing was forbidden. It virtually died out for hundreds of years, until European explorers came into (2) ________ with American Indians and Polynesians in the 17th and 18th centuries. Sailors would return from long voyage, decorated with large and elaborate designs. Many of these sailors later joined circuses, and earned a living by showing their tattoos to the public. 
       Nowadays, tattooing is neither as unusual, nor as popular as it once was. Tattoo parlors do exist, but most people are unwilling to go (3) ____________ the rather painful procedure. On the other hand, temporary tattoos are becoming increasingly common. The design, (4)_______lasts for three to six weeks, is painted painlessly onto the skin.
       Other people still prefer the (5) _________, permanent techniques, of course. The world record for the most-tattooed person is held by Tom Leppard from Scotland. His leopard-skin design covers 99.2% of his body surface! 

(5)..........................

Read the following passage and mark the letter A, B, C or D to indicate the correct word or phrase that best fits each of the numbered blanks.
  GETTING TO THE ROOT OF BONSAI CRIME
Bonsai trees have always been a source of great fascination to people. They are perfect miniatures, grown in pots small enough to sit on a windowsill. You have to keep reminding yourself that these frees are actually real and identical to their larger cousins in all (1)..... except their size. Rather like other small and perfectly-formed artifacts, bonsai trees command quite a high price in the marketplace and so it doesn't come as a great surprise to find that they also (2)........ the attention of thieves. It seems that quite a flourishing business has evolved,  in which they are stolen from the homes of growers and collectors, then repotted and trimmed by unscrupulous dealers, to  be  sold on, at good prices, to (3)..... buyers.
One of Britain's top collectors of bonsai trees, Paul Widdington, believes that he has found a solution, however. After losing his life's work, valued at £250,000, when burglars broke into his home one night, Paul decided to (4)....... the possibilities of electronically tagging the trees he bought as a replacement. This involves injecting a microchip the size of a grain of rice into the trunk of each tree. Each chip is a laser-etched with information which is stored in a central register held by the police. Paul is quite aware that this kind of data-tagging doesn't (5)......... thieves from stealing the trees in the first place, although it may increase the chances of getting them back. So he's also installing a security alarm system complete with infra-red detectors, in his home.
(2).........................

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Dolphins are one of the most intelligent species on the planet, which makes them a very interesting animal to scientists. In their natural habitats, dolphins use various vocalization techniques. They whistle and squeak to recognize members of their pod, identify and protect their young, and call out warnings of danger. They also make clicking sounds used for echolocation to find food and obstacles in dark and murky waters.
Amazingly, the whistling sound that the bottlenose dolphin makes has been found to have a similar pattern to human language. They always make conversational sounds when they greet each other. If you listen to dolphins' squeaks and squeals, it will sound like they are having a conversation.
Dolphins usually use both sound and body language to communicate with each other. It is through gesture and body language, however, that most of their communication with humans comes. Dolphins can be trained to perform complicated tricks. This suggests they have a high level of intelligence and communication capacity. If they work for a long time with a trainer, they are able to recognize and understand human commands.
A lot of dolphin communication has been studied using dolphins in captive environments. These studies have been criticized because some marine biologists believe that dolphins living in aquariums or research centers cannot be considered "normal." Even so, most believe that studying dolphin communication in captivity is useful for beginning to understand the complexity of dolphin communication. After all, dolphins are one of the most intelligent animals. Their ability to communicate is impressive and worthy of study.

In line 17, the word most refers to     .

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Franklin D. Roosevelt, the 32nd President of the United States, was from a wealthy well- known family. As a child, he attended private school, had private tutors, and traveled with his parents to Europe. He attended Harvard University, and afterward studied law. At age 39, Roosevelt suddenly developed polio, a disease that left him without the full use of his legs for the rest of his life. Even though the worst of his illness, however, he continued his life in politics. In 1942 he appeared at the Democratic National Convention to nominate Al Smith for president, and eight years after that he himself was nominated for the same office. Roosevelt was elected to the presidency during the Great Depression of the 1930s, at a time when more than 5,000 banks had failed and thousands of people were out of work. Roosevelt took action. First he declared a bank holiday that closed all the banks so no more could fail; then he reopened the banks little by little with government support. Roosevelt believed in using the full power of government to help what he called the “forgotten people”. And it was these workers, the wage earners, who felt the strongest affection toward Roosevelt. There were others, however, who felt that Roosevelt’s policies were destroying the American system of government, and they opposed him in the same intense way that others admired him
In 1940 the Democrats nominated Roosevelt for an unprecedented third term. No president in American history had ever served three terms, but Roosevelt felt an obligation not to quit while the United States’ entry into World War II was looming in the future. He accepted the nomination and went on to an easy victory.a

The phrase “took action” in the first paragraph is used to illustrate the idea that Roosevelt      

Fill in each numbered blank with one suitable word or phrase.

The University of Oxford, informally called "Oxford University", or simply "Oxford", (1) ______ in the city of Oxford, in England, is (2) ______ oldest university in the English-speaking world.  It is also considered as one of the world's leading (3) ______ institutions. The university traces, its roots back to at least the end of the 11th century, (4) ______ the exact date of foundation remains unclear. Academically, Oxford is consistently ranked in the world's top ten universities. The University is also open (5) ______ overseas students, primarily from American universities, who may (6) _____ in study abroad programs during the summer months for more than a century, it has served as the home of the Rhodes Scholarship, (7) ______ brings highly accomplished students from a number of countries to study at Oxford as (8) ______ The University of Oxford is also a place where many talented leaders from all over the world used to study. Twenty-five British Prime Ministers attended Oxford, including Margaret Thatcher and Tony Blair. At (9) ______ 25 other international leaders have been educated at Oxford, and this number includes King Harald V of Norway and King Abdullah II of Jordan. Bill Clinton is the first American President to attend Oxford.  Forty-seven Nobel (10) __ winners have studied or taught at Oxford.

(4) ______

The end of December and the beginning of January are the busiest times for the Japanese post offices. (1) _________ Japanese have a custom of sending New Year’s Day postcards to their friends and relatives, (2) __________ to the Western custom of sending Christmas cards. Their original purpose was to give your faraway friends and relatives tidings of yourself and your immediate family. (3) __________, this custom existed for people to tell others whom they did not often meet that they were alive and well.

Japanese people send these postcards so that they arrive (4) ___________ 1st January. The post office guarantees (5) ______ the greeting postcards on 1st January if they are posted within a time limit. To deliver these cards (6) _________ time, the post office usually hires students part-time to help deliver the letters.

It is (7) _________ not to send these postcards when one has had a death in the family during the year. In this case, a family member sends a simple postcard (8) ____mochi hagaki (mourning postcards) to inform friends and relatives they should send New Year’s cards, out of respect for the deceased.

(2) _________

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct word or phrase that best fits each of the numbered blanks.
Is there life on Mars? Many people have (1) ______ about this question. Some writers    of science-fiction think of people from Mars as little green creatures. Others imagine 'Martians' as monsters with many eyes.
In studying this planet, astronomers have found that life may be possible on Mars. The first (2) _____ of this is that Mars has seasons, just like Earth. In other words, Earth's seasons, such as spring or summer, occur on Mars too. Because these seasons exist, it may be possible for (3) ____and other higher life forms to be found on Mars.
Astronomers also think that perhaps a small (4) ______ of  water vapor could be  found  on Mars. In 1887, an Italian astronomer, Giovanni Schiaparelli, discovered markings on Mars' surface. These markings looked like canals. This finding led astronomers to believe that since water exists on Mars, life forms could exist as well.
 However, there are others who feel that life on Mars is not possible. This is because there is little or no trace of oxygen on the planet. In 1965, the Mariner IV capsule managed to take photographs of the planet. It discovered that the only forms of  life found are vegetation like fungi and mosses. (5) ______ people remain fascinated by the idea that there could one day be life on Mars.
(4)................................