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We first learn about loving and caring relationships from our families. Family is  defined as   a domestic group of people with some degree of kinship - whether through blood, marriage, or adoption. Ideally, each child is nurtured, respected, and grows up to care for others and develop strong and healthy relationships. This does not mean that it is always easy to make and keep friends; it just means that we share the goal of having strong relationships.
"Family" includes your siblings and parents, as well as relatives who you may not interact with every day, such as your cousins, aunts, uncles, grandparents, and stepparents.
These are probably the people you are closest to and with whom you spend the most time.  Having healthy relationships with your family members is both important and difficult.
Families in the 21st century come in all shapes and sizes: traditional, single parent, blended  (more than one family together in the same house], and gay and lesbian parents -just to name a few. No matter the "type" of family you have, there are going to be highs and lows - good times and bad. Many times, however, families become blocked in  their relationships by  hurt, anger, mistrust, and confusion. These are natural and normal, and few families do not have at  least  a  few experiences with them. The worst time for most families, is during a divorce. By making a few  simple changes in the way we look at the world and deal with other people, it is possible to create happier, more stable relationships. Families need to be units of mutual caring and support; they can   be sources of lifelong strength for all individuals.

Which of the following is closest in meaning to “siblings” in paragraph 2?

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     As customers choose brands based on how they make them feel, rather than their actual products or services, there is an intrinsic advantage to those organizations who use designed experiences as a weapon to cut through the most competitive of markets. Those that don’t, operate in what we call the “experience gap”, the space between them and their customer’s expectation of them. Make no mistake, in our high paced and digitally connected economies, the experience gap is driving markets, fast.
     For example, take Instagram and Twitter. These brands filled the demand for a whole new human experience that did not exist before the evolution of digital technologies enabled that. They were pioneers, and there were no established players to unseat. But we are also seeing a similar dynamic in existing industries. New entrants are coming in and taking the space, also using whole new experiences, purely because the incumbents left the door open.
    Closer to home, this can be seen with Australian neobanks who are giving customers a better experience than the incumbents. Robert Bell is the CEO at neobank 86400. He says banking has already become quite complicated and he wanted to make a change. His neobank is working to solve customers problems more holistically. Bell said, “It’s significantly harder work and takes more time to become a bank, but having done that we can have a much better relationship with our customers and we can offer them a lot more products and services.”
      Think about that for a moment. Do you notice how better experiences, leads to better relationships, which is then the stepping stone for more offerings? Many brands still jump straight to modified offerings, without gaining that customer connection and the necessary foundation of trust first.

What does the phrase “stepping stone” in paragraph 4 mean?

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      In the early 1800s, less than 3% of the world's population lived in cities; today, more than half of the global population is urban and by 2050, the proportion will rise to three quarters. There are thousands of small and medium-sized cities along with more than 30 megacities and sprawling, networked metropolitan areas with 15 million residents or more. Yet despite these massive transformations in how people live and interact, our international affairs are still largely dictated by national states, not cities.
       Cities are beginning to flex their muscles on the international stage. They are already displacing nation states as the central nodes of the global economy, generating close to 80% of global GDP. Cities like New York and Tokyo are bigger in GDP terms than many G-20 countries. Metropolitan regions and special economic zones are linking global cities through transnational supply chains. A growing number of mega-regions, such as those linking cities in Mexico and the U.S., transcend borders. In the process, cities are collectively forging common regional plans, trading partnerships, and infrastructure corridors.
      The spectacular rise of cities did not happen by accident. Cities channel creativity, connect human capital, and when well governed, they drive growth. That many cities and their residents are rolling up their sleeves and getting things done - where nations have failed - are grounds for optimism. In the future, we hope that it is our proximate, accountable, and empowered city leaders who will define our fates. 

The phrase "flex their muscles" in paragraph 2 is closest in meaning to ____.

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct word or phrase that best fits each of the numbered blanks.
Quite apart from the economic similarity between present-day automation and the mechanization,  (1)..... has been proceeding for centuries, it must also be stressed that even in the United States, automation is by no means the only factor displace people from existing jobs. The increasing number of unneeded workers in recent years has been the result of much more simple and old-fashioned influences: farm laborers have been (2)......... out of work by bigger tractors, miners by the cheapness of oil, and railway-men by better roads. It is quite wrong, therefore, to think of automation as some new monster whose arrival threatens the existence of employment in the same way that the arrival of myxomatosis threatened the existence of the rabbit. Automation is one aspect of technological changes (changes in tastes, changes in social patterns, changes in organization) which (3)..... in certain jobs disappearing and certain skills ceasing to be required. And even in America, which has a level of technology and output per (4) .........much in advance of Britain’s, there is no evidence that the pace of change is actually speeding up. Nevertheless changes in the amount of labor needed to produce a certain output are proceeding fairly rapidly in America - and in (5)..........countries - and may proceed more rapidly in future. Indeed it is one of the main objects of economic policy.
(1).........................
 

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The world needs to do more to prepare for the impact of a rapidly ageing population, the UN has warned - particularly in developing countries. Within 10 years the number of people aged over 60 will pass one billion, a report by the UN Population Fund said. The demographic shift will present huge challenges to countries’ welfare, pension and healthcare systems. The UN agency also said more had to be done to tackle "abuse, neglect and violence against older persons".
The number of older people worldwide is growing faster than any other age group. The report, Ageing in the let Century: A Celebration and a Challenge, estimates that one in nine people around the world are older than 60. The elderly population is expected to swell by 200 million in the next decade to surpass one billion, and reach two billion by 2050. This rising proportion of older people is a consequence of success - improved nutrition, sanitation, healthcare, education and economic well-being are contributing factors, the report says.
But the UN and a charity that also contributed to the report, Help Age International, say the ageing population is being widely mismanaged. "In many developing countries with large populations of young people, the challenge is that governments have not put policies and practices in place to support their current older populations or made enough preparations for 2050," the agencies said in a joint statement.

Which of the following is TRUE about the older people?

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There are many different metaphors used to describe culture. My favorite one is the iceberg. I think, it demonstrates so vividly what can happen to us if we believe only in the visible and ignore or underestimate the invisible part. The hidden part of our culture is that part which we know instinctively because we absorbed it from childhood on. It's handed down to us from generation to generation. We could also say, it's the "thinking" and "feeling" part of culture: habits, assumptions, attitudes, desires, values, tastes, etc.
Now, if we are in a new culture, our customary evaluations and interpretations are likely not to be on target because we see everything through our own cultural glasses. Imagine yourself in a new city trying to get around with a map from your own hometown. It wouldn't take long for you to get lost and completely frustrated! When we experience an encounter in the new culture that puzzles us, the most common reaction is to judge it through our own cultural glasses. 
I want to propose an alternate approach to our initial gut reaction. Instead of immediately and instinctively judging a situation through our own glasses, we might first just pause and notice what is happening and then realize that this is a cultural learning situation. Remember the iceberg metaphor! The new culture becomes your mirror that shows you a hidden part of your own culture. What an opportunity for personal growth and new insight! You can compare two different approaches, that of the new culture and of your own culture. This gives you a choice. Now you can decide what fits best for you or even take the best from both sides. 

The word “vividly” in paragraph 1 is closest in meaning to ______.

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In the United States in the early 1800's, individual state governments had more effect on the economy than did the federal government. States chartered manufacturing, banking, mining, and transportation firms and participated in the construction of various internal improvements such as canals, turnpikes, and railroads. The states encouraged internal improvements in two distinct ways; first, by actually establishing state companies to build such improvement; second, by providing part of the capital for mixed public-private companies setting out to make a profit.
In the early nineteenth century, state governments also engaged in a surprisingly large amount of direct regulatory activity, including extensive licensing and inspection programs. Licensing targets reflected both similarities in and differences between the economy of the nineteenth century and that of today: in the nineteenth century, state regulation through licensing fell especially on peddlers, innkeepers, and retail merchants of various kinds. The perishable commodities of trade generally came under state inspection, and such important frontier staples as lumber and gunpowder were also subject to state control. Finally, state governments experimented with direct labor and business regulation designed to help the individual laborer or consumer, including setting maximum limits on hours of work and restrictions on price-fixing by businesses.
Although the states dominated economic activity during this period, the federal government was not inactive. Its goals were the facilitation of western settlement and the development of native industries. Toward these ends the federal government pursued several courses of action. It established a national bank to stabilize banking activities in the country and, in part, to provide a supply of relatively easy money to the frontier, where it was greatly needed for settlement. It permitted access to public western lands on increasingly easy terms, culminating in the Homestead Act of 1862, by which title to land could be claimed on the basis of residence alone. Finally, it set up a system of tariffs that was basically protectionist in effect, although maneuvering for position by various regional interests produced frequent changes in tariff rates throughout the nineteenth century.

What does the passage mainly discuss?

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Women often complain that the men in their lives are not romantic enough. But men sometimes have trouble expressing their feelings, often resorting to cheesy Hallmark cards or pricey bejeweled baubles to do the job for them. But there is a far better way to be romantic and it doesn't involve spending a fortune or even opening your mouth.
In the days before courting consisted of  hanging out and getting drinks, courting was a  formal and dignified endeavor. Symbols were used to express feelings and thoughts deemed too special for mere words. During the Victorian Era, a whole romantic language developed around the giving and receiving of flowers. Everything from the type and size of the flower to  the  way  it  was held or presented conveyed layers of meaning and communicated a gentleman's feelings and intentions. Each bouquet contained a  secret message for a lady to eagerly interpret   and endlessly dissect.
These days giving flowers has become a somewhat ho-hum cliché. Resurrecting this Victorian tradition will infuse the gesture with new life and romance and bring back some of the subtly, mystery, and fun of courtship. Your lady will swoon that you put far more thought into  your selection of flowers than grabbing a bouquet out of the case at Wal-Mart. You'll come off as a real gentleman and a hopeless romantic. It can become an amazing tradition you'll both enjoy. Seriously, women eat this stuff up.
Of course, even women nowadays have forgotten the meanings of flowers. So  buy your lady a flower dictionary. And keep a copy for yourself (it's important that you both use the same reference, as the meanings were never set in stone and can sometimes vary from book to book).  Then, each time you present her with a bouquet, she can search the volume to find what secret messages you have embedded in the flowers.

As  mentioned in  the third paragraph, it's so moving if a man     .

Read the following passage and mark the letter A, B, C or D on your answer sheet to indicate the correct word or phrase that best first each of the numbered blanks
Many animals in the wild are suspicious and fearful of human beings. Many animals would take escape  instantly  (1).......... a  human  approaches.  Man,  however,  soon  discovered  that  some animals  can  be  tamed  or domesticated.  Unlike  animals  in  the  wild,  these  animals  would  (2).........man to come close to them. They would even allow their owners to stroke or pet them.
In the early times man would domesticate animals by setting traps to catch their young. A young animal is (3)........ easily domesticated than an adult one.  From young,the animal learns to trust and obey its owner.
Many different kinds of animals have been domesticated. Some common examples are animals like horses, elephants, chickens and pigs. The dog, which is  also (4).............. as "man's best friend", is one of the first animals to have been domesticated. In England, long ago, the pig was a wild animal. It was a  ferocious  and aggressive (5).......... which was not easily captured. Yet nowadays, the domesticated pig is no longer the lean and tough than creature it used to be.
(3)......................................

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These days it is easy for most of us to get a hold of the latest books or magazines. We can go to bookstores, order them through the Internet, or borrow them from the local libraries. Now imagine having to walk miles and miles through a hot sandy desert just to borrow a book. This is the reality for people living in the villages of the Carissa region of Kenya in East Africa.
In 1996, librarian Wycliffe Oluoch used to spend each day waiting for people to come to borrow some of the 24,000 books in his library in Carissa. The library had no shortage of books, but people weren’t coming to read them. It was too much effort to walk through the desert just to borrow books. Oluoch racked his brain for ways to entice people into the library. After a lot of thought, he hit upon a great idea. If people wouldn’t come to the library, then he would have to take the library to them. Oluoch strapped boxes of books onto the backs of camels, and created the Mobile Camel Library.
Starting with three camels in 1996, but more recently expanding the service to six camels, the Mobile Camel Library serves over one million people. Twice a month, the camel library can be seen carrying books all around the Carissa region. These hard-working animals need little water and can carry up to 500 pounds of books across the sands. A librarian, a library assistant, a herdsman, and a lookout all travel with the camels. The lookout helps protect the books from thieves.
The children of Carissa love the camel library and appreciate Oluoch’s effort. Eleven-year-old Mohamud Mohamed reads his library books carefully and always returns them on time. He knows the Carissa library punishes people for losing books, just like any other library. However, the punishment is very stiff compared to that of other libraries. If a village loses a book, the camel library stops visiting.

What is the main idea of this reading?

Read the following passage and choose A, B, C, or D to indicate the correct word or phrase that best fits each of the following blanks.
For Nigel Portman, a love of travelling began with what’s called a ‘gap year’. In common with many other British teenagers, he chose to take a year out before (1)................. to study for his degree. After doing various jobs to raise some money, he left home to gain some experience of life in different cultures, visiting America and Asia. The more adventurous the young person, the (2)................. the challenge they are   likely to set themselves for the gap year, and for some, like Nigel, it can result in a thirst for adventure. Now that his university course  has (3)................. to an end, Nigel is just about to leave on a three-year trip that will take him all around the world. What’s more, he plans to make the whole journey using only means of transport which are powered by natural energy. In other words, he’ll be (4)................. mostly on bicycles and his own legs; and when there’s an ocean to cross, he won’t be taking a short cut by climbing aboard a plane, he’ll be joining the crew of a sailing ship instead. As well as doing some mountain climbing and other outdoor pursuits along the way, Nigel hopes to (5)................. on to the people he meets the environmental message that lies behind the whole idea.

Now that his university course  has (3)................. to an end, Nigel is just about to leave on a three-year trip that will take him all around the world

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Urban populations interact with their environment. Urban people change their  environment through their consumption of Food, energy, water, and land. And in turn, the polluted urban environment affects the health and quality of life of the urban population. People who live in urban areas have very different consumption patterns than residents in rural areas. For example, urban populations consume much more food, energy, and durable goods than rural populations. In China during the 1970s, the urban populations consumed twice as much pork as the rural populations who were raising the pigs. With economic development,  the difference  in  consumption declined as the rural populations ate better diets. But even a decade later, urban populations had 60 percent more pork in their diets than rural populations. The increasing consumption of meat is a sign of growing affluence in Beijing; in India where  many  urban  residents are vegetarians, greater prosperity is seen in higher consumption of milk.
Urban populations not only consume more food, but they also consume more durable goods, In the early 1990s, Chinese households in urban areas were two times more likely to have a   TV, eight times more likely to have a washing machine, and 25 times more likely to have a refrigerator than rural households. This increased consumption is a function of urban labor markets, wages, and household structure.
Urban consumption of energy helps create heat islands that can change local weather patterns and weather downwind from the heat islands. The heat  island  phenomenon is created because cities radiate heat back into the atmosphere at rate 15 percent to 30 percent less than rural areas. The combination of the increased energy consumption and difference in albedo (radiation) means that cities are warmer than rural areas (0.6 to 1.3 C), And these heat islands become traps for  atmospheric pollutants. Cloudiness and fog occur with greater frequency. Precipitation is 5 percent to 10 percent higher in cities; thunderstorms and hailstorms are much  more frequent, but snow days in cities are less common.
Urbanization also affects the broader regional environments. Regions  downwind  from  large industrial complexes also see increases in the amount of precipitation, air pollution, and the number of days with thunderstorms. Urban areas affect not only the weather patterns, but also the runoff patterns for water. Urban areas generally generate more rain, but they reduce the infiltration of water and lower the water tables. This means that runoff occurs more rapidly with greater peak flows. Flood volumes increase, as do floods and water pollution downstream.
Many of the effects of urban areas on the environment are not necessarily linear. Bigger  urban areas do not always create more environmental problems. And small urban areas can cause large problems. Much of what determines the extent of the environmental impacts is how the urban populations behave - their consumption and living patterns - not just how large they are.

In which paragraph does the writer mention the temperature in urban areas  is  higher than that of rural ones?

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Before the grass has thickened on the roadside verges and leaves have started growing on the trees is a perfect time to look around and see just how dirty Britain has become. The pavements are stained with chewing gum that has been spat out and the gutters are  full  of discarded fast food cartons. Years ago I remember travelling abroad and being saddened by the  plastic bags, discarded bottles and soiled nappies at the edge of every road. Nowadays, Britain seems to look at least as bad. What has gone wrong?
The problem is that the rubbish created by our increasingly mobile lives lasts a  lot  longer  than before. If it is not cleared up and properly thrown away, it stays in the undergrowth for years; a semi-permanent reminder of what a tatty little country we have now. Firstly, it is estimated that 10 billion plastic bags have been given to shoppers. These will take anything  from  100  to 1,000 years to rot. However, it is not as if there is no solution to this. A few years ago, the Irish government introduced a tax on non-recyclable carrier bags and in three months reduced their  use by 90%. When he was a minister, Michael Meacher attempted to introduce a  similar arrangement  in Britain. The plastics industry protested, of course. However, they need not have bothered; the  idea was killed before it could draw breath, leaving supermarkets free to give away plastic bags.
What is clearly necessary right now is some sort of combined initiative, both individual and collective, before it is too late. The  alternative is  to  continue sliding downhill until we  have a country that looks like a vast municipal rubbish tip. We may well be at  the  tipping  point.  Yet we know that people respond to their environment. If things around them are clean and tidy, people behave cleanly and tidily. If they are surrounded by squalor, they behave squalidly. No  much  of Britain looks pretty squalid. What will it look like in five years?

What is the tone of the passage?

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Today, there are 600 million cars in the world. They may seem like a lot. However, there are over 7 million people on our planet. Most of the world’s population uses public transportation to get around. The number of people using public transportation continues to rise. Subway systems worldwide carry 155 million passengers each day. That’s more than 30 times the number carried by all the world’s airplanes. Every day in Tokyo passengers take more than 40 million rides on public transportation.
Yet many people see public transportation as ‘a depressing experience’, says author Taras Gresco. They say it is slow, crowded, or too expensive. In fact, Gresco says, it is actually ‘faster, more comfortable and cheaper’ than driving a car.Like millions of people, Taras Gresco is a ‘straphanger’ - a person who rides public transportation. In his book straphanger: Saving Our Cities and Ourselves from the Automobile, Gresco describe the benefits of public transportation. Firstly, it is better for the environment. When people use public transportation, they use less fuel. Twenty people on one bus use much less fuel than 20 people in 20 cars. Fewer cars mean less pollution and cleaner air.
Using public transportation can be good for your health in other ways. It can even help you lose weight. In one study, a group of people took public transportation every day for six months. Each day they walked to a bus stop or train station. In six months, each person lost an average of six pounds - almost three kilograms. Taking public transportation has another benefit, says Gresco. It helps people become part of their community. When you are alone in your car, you don’t talk to anyone. One Tokyo straphanger told Gresco, “To use public transport is to know how to cooperate with other people,’ It teaches you ‘how to behave in a public space’. So, public transportation is more than a way to get to work or school. It can help lead to cleaner cities. It may also lead to a healthier and more cooperative world population.

Which of the following is not mentioned in the passage as the one that benefits from the public transportation?

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If you go back far enough, everything lived in the sea. At various points in evolutionary history, enterprising individuals within many different animal groups moved out onto the land, sometimes even to the most parched deserts, taking their own private seawater with them in blood and cellular fluids. In addition to the reptiles, birds, mammals and insects which we see all around us, other groups that have succeeded out of water include scorpions, snails, crustaceans such as woodlice and land crabs, millipedes and centipedes, spiders and various worms. And we mustn't forget the plants, without whose prior invasion of the land, none of the other migrations could have happened.
Moving from water to land involved a major redesign of every aspect of life, including breathing and reproduction. Nevertheless, a good number of thoroughgoing land animals later turned around, abandoned their hard-earned terrestrial re-tooling, and returned to the water again. Seals have only gone part way back. They show us what the intermediates might have been like, on the way to extreme cases such as whales and dugongs. Whales [including the small whales we call dolphins] and dugongs, with their close cousins, the manatees, ceased to be land creatures altogether and reverted to the full marine habits of their remote ancestors. They don't even come ashore to breed. They do, however, still breathe air, having never developed anything equivalent to the gills of their earlier marine incarnation. Turtles went back to the sea a very long time ago and, like all vertebrate returnees to the water, they breathe air. However, they are, in one respect, less fully given back to the water than whales or dugongs, for turtles still lay their eggs on beaches.
There is evidence that all modern turtles are descended from a terrestrial ancestor which lived before most of the dinosaurs. There are two key fossils called Proganochelys quenstedti and Palaeochersis talampayensis dating from early dinosaur times, which appear to be close to the ancestry of all modern turtles and tortoise. You might wonder how we can tell whether fossil animals lived in land or in water, especially if only fragments are found. Sometimes it's obvious. lchthyosaurs were reptilian contemporaries of the dinosaurs, with fins and streamlined bodies. The fossils look like dolphins and they surely lived like dolphins, in the water. With turtles it is a little less obvious. One way to tell is by measuring the bones of their forelimbs

What does the word "they” in the last paragraph refer to?

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Vietnam’s population is ageing quickly. In 2017, more than 10 per cent of the population will be 60 and older, and in 15-20 years the elderly will account for one third of the total population. This raises concerns about healthcare, welfare and pensions for the elderly at a time when Vietnam is focusing on economic integration and requires a large labor force. So far two solutions have been proposed: to loosen the two-child policy and to increase the retirement age to 58 for women and 62 for men. By ending the two-child policy the government expects to make up for the ageing population within the next 20
years. But its effect could be creating an uncontrollable boom in the Vietnamese population. When the government loosened the two-child policy in 2015 in a trial period, in the first 6 months of 2016 the third child birth rate increased remarkably by 7.5 per cent
Raising the retirement age has been proposed by the Ministry of Labor pending parliamentary evaluation in May 2017. While the policy is beneficial in utilizing the work experience of the elderly while creating savings in the pension budget, it also means fewer job prospects and promotion opportunities for younger generations. It is also not in the interest of all the elderly, especially the 70 per cent of Vietnam's labor force working in manual labor-intensive sectors such as agriculture, manufacturing and construction where working above the age of 50 can be dangerous and unproductive. Despite these drawbacks, raising the retirement age is still considered by policymakers as one of the key solutions to the ageing population problem in Vietnam. However, these are only temporary solutions.

The word “its" in paragraph 1 refers to     ?

 Choose the word or phrase among A, B, C or D that best fits the blank space in the following passage:

"Around the age of eighteen, you must make one of the biggest decisions of your life. “Do I stay on at school and hopefully go on to university (1)….. ? Do I leave and start work or beginning a training (2)…… ?”
 The decision is yours, but it may be (3)…… remembering two things: there is more unemployment (4)….. people who haven’t been to university, and people who have the right (5)….. will have a big advantage in the competition for jobs. If you decide to go (6)…. into a job, there are many opportunities for training.
Getting qualifications will (7)…… you to get on more quickly in many careers, and evening classes allow you to learn (8)…. you earn. Starting work and taking a break to study when you are older is (9)…. possibility. This way, you can save up money for your student days, as well as (10)…. practical work experience."

9. Starting work and taking a break to study when you are older is (9)…. possibility.

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Volunteering offers many of the same social benefits, with the added bonus of helping others and developing useful skills to put on your CV. Plus, students are in a unique position to help, suggests Tom Fox. "They can take their enthusiasm and excitement for opportunities and share their passions, subject knowledge and experience with people." The idea of giving up time for nothing might seem impractical at first, especially once the pressures of study and coursework or exams begin to mount up. However, Michelle Wright, CEO of charity support organization Cause4, suggests seeing volunteering as a two-way street. "I think it is fine for undergraduates to approach volunteering as a symbiotic relationship where doing good is just one part of the motivation for reaching personal and professional goals."
Katerina Rudiger, head of skills and policy campaigns at the Chartered Institute of Personnel and Development (CIPD), says: "Volunteering can be a valuable way of gaining that experience, as well as building confidence, broadening your horizons, becoming a better team player and developing those all- important 'employability skills' such as communication and decision making." Amanda Haig, graduate HR manager, agrees that volunteering can help your employment prospects. "Volunteering can demonstrate positive personality traits and skill sets, such as proactivity, and teamwork," she says.
A positive side-effect of volunteering is improving your time at university by getting involved in the local community. Leaving the student bubble can make your time as an undergraduate much more varied. At Bath Spa University, more than 1,000 students volunteered over the past year, doing everything from working on local environmental projects to helping in schools or assisting the elderly. ”Quite often there can be a divide between students and permanent residents," says students' union president Amy Dawson, "but if students invest a little time now, they will be giving something back to the local community and will reap the benefits in the future."
“You might also find that volunteering helps your studies if you choose the right program. At Lancaster, volunteering is linked into academic modules in some cases", explains Fox. "This has multiple
wins. Students get to apply their learning in the classroom and share their interests with children in local schools or community organizations, while schools gain skilled students with a passion for a subject that enthuses their pupils."

What is inferred from Michelle Wright’s opinion about volunteering?

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct word or phrase that best fits each of the numbered blanks. 
According to research conducted in the US, adult learners are the fastest growing segment of the population (1) _________ lifelong learning. The reason behind this trend is the fact that many professionals are beginning to realize that to remain competitive in the ever-changing world of business they need to stay current and (2) ________.
The markets and the economy are changing at a fast pace, and this means that anyone interested (3) ____ career development needs to be able to keep up. This is especially important since recent graduates will constantly (4) _________ your position as they will be more up-to-date with the changes in the industry.
And it's not as simple as learning a few computer skills here and there. For professionals across all industries to remain current they should closely follow trends and seek to provide depth in their industry knowledge. (5) _________, according to Scott Brinker, a marketing expert, marketers should have started learning to program since the turn of the decade. 

(3)..................

Read the following passage and mark the letter A, B, C or D to indicate the correct word or phrase that best fits each of the numbered blanks.
The first question we might ask is: What can you learn in college that will help you in being an employee?  The  schools teach (1)......... many things of value to the future accountant, doctor or electrician. Do they also teach anything of value to the future employee? Yes, they teach the one thing that it is perhaps most valuable for the future employee to know. But very few students bother to learn it. This basic skill is the ability to organize and express ideas in writing and in speaking. This means that your success as an employee will depend on your ability to communicate with people and to (2).......... your own thoughts and ideas to  them so  they  will (3).......... understand what you are driving at and be persuaded.
Of course, skill in expression is not enough by itself. You must have something to say in the first place. The effectiveness of your job depends much on your ability to make other people understand your work as they do on the quality of the work itself.
Expressing  one's  thoughts  is   one   skill  that   the   school  can  (4)......... teach. The foundations for skill in expression have to be laidearly: an interest in and an ear (5)........... language; experience in organizing ideas and data, in brushing aside the irrelevant, and above all the habit of verbal expression. If you do not lay these foundations during your school years, you may never have an opportunity again.
(2)....................................

Read the passages and choose the best answer to each question:
Preparation is a key to a successful interview. Does the idea of going to a job interview make you feel a little nervous? Many people find that it is the hardest part of the employing process. But it is not really true. The more you prepare and practice, the more comfortable you will feel. You should find out as much as possible about the company before you go to the interview. Understand the products that they produce and the services that they provide. It is also good to know who the customers are and who the major competitors are. Practice makes perfect. It will also make you feel more confident and relaxed. So, practice your answers to common questions. Make a list of questions to ask, too. Almost all interviewers will ask if you have questions. This is a great opportunity for you to show your keenness, enthusiasm, and knowledge.
Make a great impression. The interview is your chance to show that you are the best person for the job. Your application or resume has already exhibited that you are qualified. Now it is up to you to show how your skills and experience match this position and this company. The employer will be looking and listening to determine if you are a good fit. He/she will be looking for a number of different qualities, in addition to the skills that you possess. To make the best impression, dress appropriately; express your strengths; arrive early, by about 10-15 minutes; be enthusiastic; shake hands firmly; be an active listener; sit up straight and maintain eye contact; and ask questions 
After the interview, follow up with a thank-you note. This is a chance for you to restate your interest and how you can benefit the company. Your best bet is to try to time it so that the note gets there before the hiring: decision is made. You should also follow up with a phone call if you do not hear back from the employer within the specified time.

You can show your qualifications in the …………