Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions:
A number of factors related to the voice reveal the personality of the speaker. The first is the broad area of communication, which includes imparting information by use of language, communicating with a group or an individual and specialized communication through performance. Aperson conveys thoughts and ideas through choice of words, by a tone of voice that is pleasant or unpleasant, gentle or harsh, by the rhythm that is inherent within the language itself, and by speech rhythms that are flowing and regular or uneven and hesitant, and finally, by the pitch and melody of the utterance. When speaking before a group, a person’s tone may indicate uncertainty or fright, confidence or calm. At interpersonal levels, the tone may reflect ideas and feelings over and above the words chosen, or may believe them.Here the participant’s tone can consciously or unconsciously reflect intuitive sympathy or antipathy, lack of concern or interest, fatigue, anxiety, enthusiasm or excitement, all of which are usually discernible by the acute listener. Public performance is a manner of communication that is highly specialized with its own techniques for obtaining effects by voice and /or gesture. The motivation derived from the text, and in the case of singing, the music, in combination with the performer’s skills, personality, and ability to create empathy will determine the success of artistic, political, or pedagogic communication. Second, the voice gives psychological clues to a person’s self-image, perception of others, and emotional health. Self- image can be indicated by a tone of voice that is confident, pretentious, shy, aggressive, outgoing, or exuberant, to name only a few personality traits. Also the sound may give a clue to the facade or mask of that person, for example, a shy person hiding behind an overconfident front. How a speaker perceives the listener’s receptiveness, interest, or sympathy in any given conversation can drastically alter the tone of presentation, by encouraging or discouraging the speaker. Emotional health is evidenced in the voice by free and melodic sounds of the happy, by constricted and harsh sound of the angry, and by dull and lethargic qualities of the depressed.

Why does the author mention “artistic, political, or pedagogic communication”?

Choose the best answer:
If people travel to work by bus, there ______ fewer exhaust fumes.

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions:
The main difference between urban growth in Europe and in the American colonies was the slow evolution of cities in the former and their rapid growth in the latter. In Europe they grew over a period of centuries from town economies to their present urban structure. In North America, they started as wilderness communities and developed to mature urbanism’s in little more than a century.
In the early colonial day in North America, small cities sprang up along the Atlantic Coastline, mostly in what are now New America, small cities sprang up along the Atlantic United States and in the lower Saint Lawrence valley in Canada. This was natural because these areas were nearest England and France, particularly England, from which most capital goods (assets such as equipment) and many consumer goods were imported Merchandising establishments were, accordingly, advantageously located in port cities from which goods could be readily distributed to interior settlements. Here, too, were the favored locations for processing raw materials prior to export. Boston, Philadelphia, New York, Montreal, and other cities flourished, and, as the colonies grew, these cities increased in importance.
This was less true in the colonial South, where life centered around large farms, known as plantations, rather than around towns, as was the case in the areas further north along the Atlantic coastline. The local isolation and the economic self-sufficiency of the plantations were antagonistic to the development of the towns. The plantations maintained their independence because they were located on navigable streams and each had a wharf accessible to the small shipping of that day. In fact, one of the strongest factors in the selection of plantation land was the desire to have it front on a water highway.
When the United States became an independent nation in 1776, it did not have a single city as large as 50,000 inhabitants, but by 1820 it had a city of more than 10,000 people, and by 1880 it had recorded a city of over one million. It was not until after 1823, after the mechanization of the spinning and weaving industries, that cities started drawing young people away from farms. Such migration was particularly rapid following the Civil War (1861-1865).

The word “they” in paragraph 1 refers to     .

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions:
Most forms of property are concrete and tangible, such as houses, cars, furniture or anything else that is included in one’s possessions. Other forms of property can be intangible and copyright deals with intangible forms of property. Copyright is a legal protection extended to authors of creative works, for example, books, magazine articles, maps, films, plays, television shows, software, paintings, photographs, music, choreography in dance and all other forms of intellectual or artistic property.
Although the purpose of artistic property is usually public use and enjoyment, copyright establishes the ownership of the creator. When a person buys a copyrighted magazine, it belongs to this individual as a tangible object. However, the authors of the magazine articles own the research and the writing that went into creating the articles. The right to make and sell or give away copies of books or articles belongs to the authors, publishers, or other individuals or organizations that hold the copyright. To copy an entire book or a part of it, permission must be received from the copyright owner, who will most likely expect to be paid.
Copyright law distinguishes between different types of intellectual property. Music may be played by anyone after it is published. However, if it is performed for profit, the performers need to pay a fee, called a royalty. A similar principle applies to performances of songs and plays. On the other hand, names, ideas, and book titles are accepted. Ideas do not become copyrighted property until they are published in a book, a painting or a musical work. Almost all artistic work created before the 20th century is not copyrighted because it was created before the copyright law was passed.
The two common ways of infringing upon the copyright are plagiarism and piracy. Plagiarizing the work of another person means passing it off as one’s own. The word plagiarism is derived from the Latin plagiarus, which means “abductor”. Piracy may be an act of one person, but, in many cases, it is a joint effort of several people who reproduce copyrighted material and sell it for profit without paying royalties to the creator. Technological innovations have made piracy easy and anyone can duplicate a motion picture on videotape, a computer program, or a book. Video cassette recorders can be used by practically anyone to copy movies and television programs, and copying software has become almost 'as easy as copying a book. Large companies zealously monitor their copyrights for slogans, advertisements, and brand names, protected by a trademark.

The purpose of copyright law is most comparable with the purpose of which of the following?

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct word or phrase that best fits each of the numbered blanks.
The (1)........... of the earth is caused by exhaust gas from automobile engines, factories and power  stations. Carbon dioxide goes up into the atmosphere, and it forms a kind of factories that keeps or rather allows the sunshine in but stop the earth’s heart (2).........  getting out. It works like a greenhouse, that’s why we call it the Greenhouse Effect.
Because of this effect, the earth is getting warmer all the time. This (3).........    in temperature will  cause big changes to the world's climate. The sea level will rise, the ice covering the poles will melt and cause the sea level to rise.
The second problem is the (4)......... of the ozone layer. Certain chemicals float up to the sky and react with the ozone layer, and they make holes in it. Because of these holes the ultraviolet rays can shine directly to the earth. Many people are now starting to suffer from skin cancer.
The sulfurous smoke from factories and power stations mixes with rain clouds and gets blown by the wind and then falls as acid rain (5)......... destroys lakes and forests.
These three problems threaten our environment at the end of the twentieth century. Unless we do something about them quickly, we, human race, may disappear from the face of the earth.
(2)...........................

Read the following passage and mark the letter A, B, C or D on your answer sheet to indicate the correct word or phrase that best fits each of the numbered blanks
 Few people now realize the reality of global warming and its effects on the world’s climate. Many scientists (26)...... the blame for recent natural disasters on the increase in the world’s temperatures and are convinced that, more than ever before, the Earth is  at (27)........ from the forces of the wind, rain and sun. According to them, global warming is making extreme weather events, such as hurricanes and droughts, even more severe and causing sea levels all around the world to rise.
Environmental groups are putting pressure on governments to take action to reduce the amount of carbon dioxide which is given (28)....... by factories and power plants, thus attacking the problems at its source. They are in  (29)........... of more money being spent on research into solar, wind and wave energy devices, which could then replace existing power (30)......... . Some scientists, however, believe that even if we stopped releasing carbon dioxide and other gases into the atmosphere tomorrow, we would have to wait several hundred years to notice the results. Global warming, it seems, is to stay.

(26)............................

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions:
In the twentieth - century, people depend on unlimited energy to power their everyday lives. A wide range of energy-run devices and modern conveniences are taken for granted, and although it may seem that we will never be in danger of living without those conveniences, the fact is that many supplies of energy are dwindling rapidly. Scientists are constantly searching for new sources of power to keep modern society running. Whether future populations will continue to enjoy the benefits of abundant energy will depend on the success of this search.
Coal, oil, and natural gas supply modern civilization with most of its power. However, not only are supplies of these fuels limited, but they are a major source of pollution. If the energy demands of the future are to be met without seriously harming the environment, existing alternative energy sources must be improved or further explored and developed. These include nuclear, water, solar, wind, and geothermal power, as well as energy from new, nonpolluting types of fuels. Each of these alternatives, however, has advantages and disadvantages.
Nuclear power plants efficiently produce large amounts of electricity without polluting the atmosphere; however, they are costly to build and maintain, and they pose the daunting problem of what to do with nuclear waste. Hydroelectric power is inexpensive and environmentally safe, but impractical for communities located far from moving water. Harnessing energy from tides and waves has similar drawbacks. Solar power holds great promise for the future but methods of collecting and concentrating sunlight are as yet inefficient, as are methods of harnessing wind power.
Every source of energy has its disadvantages. One way to minimize them is to use less energy. Conservation efforts coupled with renewable energy resources, such as a combination of solar, water, wind, and geothermal energy and alternative fuels, such as alcohol and hydrogen, will ensure supplies of clean, affordable energy for humanity's future.

It can be inferred from the passage that     .

Read the following passage and mark the letter A, B, C or D on your answer sheet to indicate the correct answer to each of the questions.
Christina and James met in college and have been dating for more than five years. For the  past two years, they have been living together in a  condo  they  purchased jointly. While Christina and James were confident in their decision to enter into a commitment like a  20-year mortgage,  they are unsure if they want to enter into marriage. The couple had many discussions about marriage and decided that it just did not seem necessary. Wasn't it only a piece of  paper? And  didn't half of all marriages end in divorce?
Neither Christina nor James had seen much success with marriage while growing up. Christina was raised by a single mother. Her parents never married, and her father has had little contact with the family since she was a toddler, Christina and her mother lived with her maternal grandmother, who often served as a surrogate parent. James grew up in  a  two-parent household  until age seven, when his parents divorced. He lived with his mother for a  few years, and then    later with his mother and her boyfriend until he left for college. James remained close with his  father who remarried and had a baby with his new wife.
Recently, Christina and James have been thinking about having children and the subject of marriage has resurfaced. Christina likes the idea of her children growing up in a traditional  family; while James is concerned about possible marital problems down the road and negative consequences for the children should that occur. When they shared these concerns with their parents, James's mom was adamant that the couple should get married. Despite having been divorced and having a live-in boyfriend of 15  years, she believes that children are better off when  their parents are married. Christina's mom believes that the couple should do whatever they want but adds that it would "be nice" if they wed. Christina and James's friends told them, married or not married; they would still be a family.

Which of the following could best replace the word "traditional" ?

Read the following passage and mark the letter A, B, C or D on your answer sheet to indicate the correct word for each of the blanks.
Air  pollution  occurs  when  wastes  dirty  the  air.  People  produce  most  of  the  (1)........that cause air pollution. Such wastes can be in the form  of  gases  or  particles  of  solid  or  liquid matter. These substances result chiefly from burning (2).............. to power motor vehicles and to heat buildings. Industrial processes and the (3)...............of garbage also contribute to air pollution. Natural pollutants (impurities) include dust, pollen, soil particles, and naturally occurring gases.
The rapid growth of population and industry and the increasing use of automobiles and airplanes   have made air  pollution a (4)............. problem. The air we breathe has become so filled with  pollutants that  it  can cause (5)...........problems. Polluted air also harms plants, animals, building materials, and fabrics. In addition, it causes damage by altering the earth’s atmosphere.
(5).................................

Read the following passage and mark the letter A, B, C or D on your answer sheet to indicate the correct word or phrase that best fits each of the numbered blanks
Parents and teachers are always making (1)......... between the time when they were children and the present generation . They say everything was better than it is today, especially in education. (2)........ , they say they used to work much harder in school, and that nowadays, we aren’t very interested. I disagree, because we spend hours every day doing homework after our lessons or (3)........... for exammination. I wonder (4)..........our parents really had to study so much after school every day. In my opinion, it is no exaggeration to say we have forgotten how to play. I think one reason why kids (5)........... in class is because they need to get rid of stress.
(5).............................

Read the following passage and then choose the best answer.

It is commonly believed that school is where people go to get an education. Nevertheless, it has been said that today children interrupt their education to go to school. The difference between schooling and education implied by this remark is important.

Education is much more open-ended and all-inclusive than schooling. Education knows no limits. It can take place anywhere, whether in the shower or on the job, whether in the kitchen or on a tractor. It includes both the formal learning that takes place in school and the whole universe of informal learning. The agent (doer) of education can vary from respected grandparents to the people arguing about politics on the radio, from a child to a famous scientist. Whereas schooling has a certain predictability, education quite often produces surprises. A chance conversation with a stranger may lead a person to discover how little is known of other religions. People receive education from infancy on. Education, then, is a very broad, inclusive term. It is a lifelong process, a process that starts long before the start of school, and one that should be an integral part of one's entire life.

Schooling, on the other hand, is a specific, formalized process, whose general pattern varies little from one setting to the next. Throughout a country, children arrive at school at approximately the same time, take assigned seats, are taught by an adult, use similar textbooks, do homework, take exams, and so on. The slices of reality that are to be learned, whether they are the alphabet or an understanding of the workings of government, have usually been limited by the boundaries of the subject being taught. For example, high school students know that they are not likely to find out in their classes the truth about political problems in their communities or what the newest filmmakers are experimenting with. There are definite conditions surrounding the formalized process of schooling.

This passage is mainly aimed at …………….

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions:
The progressive movement was a powerful and broad-based movement of reform that had lasting effects on the American political system in the first two decades of the twentieth century. It arose in reaction to the domination of the social and political system by business interests and rampant corruption throughout the political party system during the period following the end of the Civil War in 1865. Progressivism emerged as a force during the presidency of Theodore Roosevelt, from 1901 to 1909, and reached its height in the presidential campaign of 1912. By the time the United States entered World War I in 1917, progressivism as a force had faded from the political scene. The progressive movement was focused on instigating, or initiating change in three different areas. One area that was of major interest to the progressive movement was the imposition of legal and government control over big business, which had usurped an extraordinary amount of power in the era of the wealthy industrial barons such as Rockefeller and Carnegie. A second area of interest to the progressive movement was the improvement of the social system in order to rid society of the poverty, slum housing, and exploitation of immigrant and child labor that were a part of the era. A final area of interest was the cleaning up of the political system to move political decisions back into the realm of direct democratic control and away from the corrupt backroom deals that plagued the world of politics.
Progressivism was a grassroots movement that first gained force at the local level. In cities such as Cincinnati and Cleveland, effective urban reform movements took hold, and city officials were appointed or elected to run their respective cities along nonpartisan lines and out from under the control of political parties and bosses. The progressive movement then worked its way from the local level to the state level and then on to the national level. In the state of Wisconsin, for example, "Fighting Bob" La Follette led the drive for change, first in his role as governor of the state (1901-1906) and later as the U.S. senator representing the state (1906-1925). Under his leadership, numerous reforms were instituted: state regulation of the railroads increased, policies directed at improving the lives of workers -- such as workers' compensation and unemployment insurance -- were instituted, and in the political arena, selection of party candidates was determined by direct democratic vote rather than through backroom political wrangling.

Which of the sentences below expresses the essential information in the highlighted sentence in paragraph 2?

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions:
Although social changes in the United States were being wrought throughout most of the nineteenth–century, public awareness of the changes increased to new levels in the 1890's. The acute, growing public awareness of the social changes that had been taking place for some time was tied to tremendous growth in popular journalism in the late nineteenth century, including growth in quantity and circulation of both magazines and newspapers. These developments, in addition to the continued growth of cities, were significant factors in the transformation of society from one characterized by relatively isolated self–contained communities into an urban, industrial nation. The decade of the 1870's, for example, was a period in which the sheer number of newspapers doubled, and by 1880 the New York Graphic had published the first photographic reproduction in a newspaper, portending a dramatic rise in newspaper readership. Between 1882 and 1886 alone, the price of daily newspapers dropped from four cents a copy to one cent, made possible in part by a great increase in demand. Furthermore, the introduction in 1890 of the first successful linotype machine promised even further growth. In 1872 only two daily newspapers could claim a circulation of over 100,000, but by 1892 seven more newspapers exceeded that figure. A world beyond the immediate community was rapidly becoming visible.
But it was not newspapers alone that were bringing the new awareness to people in the United States in the late nineteenth century. Magazines as they are known today began publication around 1882, and, in fact, the circulation of weekly magazines exceeded that of newspapers in the period which followed. By 1892, for example, the circulation of the Ladies' Home Journal had reached an astounding 700,000. An increase in book readership also played a significant part in this general trend. For example, Edward Bellamy's utopian novel, Looking Backward, sold over a million copies in1888, giving rise to the growth of organizations dedicated to the realization of Bellamy's vision of the future. The printed word, unquestionably, was intruding on the insulation that had characterized United States society in an earlier period.

The word "that" refers to     .

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions:
One of the most important battles of the American Civil War occurred around the small town of Gettysburg, Pennsylvania, from July 1 to July 3, 1863. What began as a search for shoes by the Confederate Army quickly escalated into a major battle. As the Confederate soldiers sought new shoes, they unexpectedly encountered Union cavalry stationed west of the town at Willoughby Run, and the battle began. After much fighting and heavy casualties on both sides, the Confederates pushed the Union forces back through the town of Gettysburg, where they regrouped south of the town along the high ground near a cemetery.
Confederate General Robert E. Lee ordered General R.S. Ewell to seize the high ground from the battle - weary Union soldiers "if practical." Ewell hesitated in the attack, giving the Union troops a chance to establish a stronghold along Cemetery Ridge and then bring in reinforcements with artillery. By the time Lee realized Ewell had not attacked, the opportunity had vanished. Other failures by the Confederates included the generals' opposition to the attack plans and a lack of information about Union defense. This combination of errors allowed the Union forces to win a critical victory in the Civil War. By the end, a total of 160,000 men were involved in this fierce and bloody battle.

What is the main idea of the passage?

Read the following passage and mark the letter A, B, C or D on your answer sheet to indicate the correct word or phrase that best fits each of the numbered blanks
Everyone needs a home where they feel sheltered and safe. Today we live in modern flats and houses, (1)........ have air-conditioning to keep us cool, and heating to keep us warm. There is electricity for lighting and supplies of gas or oil for the heating. Hot and cold water (2)........ from the taps and dirty water disappears (3)...........the drains. Many of our homes have balconies or gardens. In the past, people made their homes from materials that they found nearby. When we look at different houses we can tell how old they are from the materials used and the way they were built. It was different long (4)........ people did not have water in their homes and there were no electric lights. To keep warm, they sometimes made (5)..............inside their homes. With a fire started they could cook their food and heat water

(3)............................ 

Read the following passage and mark the letter A, B, C or D on your answer sheet to indicate the correct answer to each of the questions:
Every summer, when the results of university entrance exam come out, many newspaper stories are published about students who are top-scorers across the country. Most portray students as hard- working, studious, smart and, generally, from low-income families. They are often considered heroes or heroines by their families, communes, villages and communities, And they symbolise the efforts made to lift them, and their relatives, out of poverty. The students are often too poor to attend any extra-classes, which make their achievements more illustrious and more newsworthy. While everyone should applaud the students for their admirable efforts, putting too much emphasis on success generates some difficult questions.
If other students look up to them as models, of course it's great. However, in a way, it contributes to society's attitude that getting into university is the only way to succeed. For those  who fail, their lives are over. It should be noted that about 1.3 million high school students take    part in the annual university entrance exams and only about 300,000 of them pass. What's about the hundreds of thousands who fail? Should we demand more stories about those who fail the exam  but succeed in life or about those who quit university education at some level and do something else unconventional?
"I personally think that it's not about you scoring top in an entrance exam or get even into Harvard. It's about what you do for the rest of your life," said Tran Nguyen Le Van, 29. He is the founder of a website, vexere.com, that passengers can use to book bus tickets online and receive tickets via SMS. His business also arranges online tickets via mobile phones and email. Van dropped out of his MBA at the Thunderbird School of Global Management in Arizona in the United States. His story has caught the attention of many newspapers and he believes more coverage should be given to the youngsters who can be role-models in the start-up community. Getting into university, even with honours, is just the beginning. We applaud them and their efforts and obviously that can give them motivation to do better in life. However, success requires more than just scores," Van said. Van once told a newspaper that his inspiration also came from among the world's most famous drop-outs, such as Mark Zuckerberg of Facebook or Bill Gates who also dropped out of Harvard University.
Alarming statistics about unemployment continues to plague us. As many as 162,000 people with some kind of degree cannot find work, according to Labour Ministry's statistics this month. An emphasis on getting into university does not inspire students who want to try alternative options. At the same time, the Ministry of Education and Training is still pondering on how to reform our exam system, which emphasises theories, but offers little to develop critical thinking or practice. Vu Thi Phuong Anh, former head of the Centre for Education Testing and Quality Assessment at Vietnam National University in Ho Chi Minh City said the media should also monitor student successes after graduation. She agreed there were many success stories about young people, but added that it was imbalanced if students taking unconventional paths were not also encouraged.
Vietnam is, more than ever, in desperate need of those who think outside the box. Time for us to recognise talent, no matter where it comes from or how.

The author described Tran Nguyen Le Van in the third passage as    _.

Read the following passage and mark the letter A, B, C or D on your answer sheet to indicate the correct answer to each of the questions:
Environmental pollution is one of the impacts of human activities on the Earth. Pollution occurs when pollutants contaminate the natural surroundings; which brings about changes that affect our normal lifestyles adversely. Pollution disturbs our ecosystem and the balance in the environment. Pollution occurs in different forms; air, water, soil, radioactive, noise, heat/ thermal and light Let us discuss the causes and effects of air pollution on mankind and the environment as a whole.
Air pollution is the most prominent and dangerous form of pollution. It occurs due to many reasons. Excessive burning of fuel which is a necessity of our daily lives for cooking, driving and other industrial activities; releases a huge amount of chemical substances in the air every day; these pollute the air. Smoke from chimneys, factories, vehicles or burning of wood basically occurs due to coal burning; this releases sulphur dioxide into the air making it toxic.
The effects of air pollution are evident too. The increase in the amount of CO2 in the atmosphere leads to smog which can restrict sunlight from reaching the earth. Thus, preventing plants in the process of photosynthesis. Gases like sulfur dioxide (SO2) and nitrogen oxide (NO) can cause acid rain.
The decrease in quality of air leads to several respiratory problems including asthma or lung cancer. Chest pain, congestion, throat inflammation, cardiovascular disease, respiratory disease are some of diseases that can be caused by air pollution.
The emission of greenhouse gases particularly CO2 is leading to global warming. Every other day new industries are being set up, new vehicles come on roads and trees are cut to make way for new homes. All of them, in direct or indirect way lead to increase in CO2 in the environment. The increase in CO2 leads to melting of polar ice caps which increases the sea level and pose danger for the people living near coastal areas.
Ozone layer is the thin shield high up in the sky that stops ultra violet rays from reaching the  earth. As a result of human activities, chemicals, such as chlorofluorocarbons (CFCs), were released into the atmosphere which contributed to the depletion of ozone layer.

How many diseases are mentioned in the passage?

 Choose the option  A, B, C or D that best fits the blank space in the following passage:

"At last it is here: tomorrow is the exam day. There is no more homework to do, you have done lots of (1)…..  and you have had plenty of useful practice with past papers. You have finished the (2)…. . So what should you do now? Probably the least advisable course of (3)…. would be to carry on studying late into the night, trying (4)….. to learn things you should have learned long ago and (5)…. in the morning with an awful headache.
 A far better idea is to practise, (6)….. a singer or a musician does, what you already knew. In order not to feel (7)…. the next day, go to bed early and get up at your usual (8)….. . You may be a little bit (8)….. but that is probably just a (10)…… of your determination to do will in the exam."

5. and (5)…. in the morning with an awful headache.

Thank you for your purchase on September 27. Your package has shipped and is due to arrive on October 1. ---131---. Simply visit www.sprtech.com/shipping/status, enter your order number, and press “Search”.
When you receive your package, we ---132--- you to take a short survey at www.sprtech.com/survey. It is through customer feedback that we are---133---  to monitor our level of service.  Upon ---134--- of the survey, you will receive a 10% discount toward your next order.

134.............

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions:
A number of factors related to the voice reveal the personality of the speaker. The first is the broad area of communication, which includes imparting information by use of language, communicating with a group or an individual and specialized communication through performance. Aperson conveys thoughts and ideas through choice of words, by a tone of voice that is pleasant or unpleasant, gentle or harsh, by the rhythm that is inherent within the language itself, and by speech rhythms that are flowing and regular or uneven and hesitant, and finally, by the pitch and melody of the utterance. When speaking before a group, a person’s tone may indicate uncertainty or fright, confidence or calm. At interpersonal levels, the tone may reflect ideas and feelings over and above the words chosen, or may believe them.Here the participant’s tone can consciously or unconsciously reflect intuitive sympathy or antipathy, lack of concern or interest, fatigue, anxiety, enthusiasm or excitement, all of which are usually discernible by the acute listener. Public performance is a manner of communication that is highly specialized with its own techniques for obtaining effects by voice and /or gesture. The motivation derived from the text, and in the case of singing, the music, in combination with the performer’s skills, personality, and ability to create empathy will determine the success of artistic, political, or pedagogic communication. Second, the voice gives psychological clues to a person’s self-image, perception of others, and emotional health. Self- image can be indicated by a tone of voice that is confident, pretentious, shy, aggressive, outgoing, or exuberant, to name only a few personality traits. Also the sound may give a clue to the facade or mask of that person, for example, a shy person hiding behind an overconfident front. How a speaker perceives the listener’s receptiveness, interest, or sympathy in any given conversation can drastically alter the tone of presentation, by encouraging or discouraging the speaker. Emotional health is evidenced in the voice by free and melodic sounds of the happy, by constricted and harsh sound of the angry, and by dull and lethargic qualities of the depressed.

According to the passage, what does a constricted and harsh voice indicate?

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions:
The diary and the letter were the most extensively practiced forms of life writings in eighteenth- century America. From the numerous examples of these two types of writing from the period, a portrait of daily life of the period can be gleaned.
Many of the diaries that were kept during this period were life diaries by authors interested in maintaining day-to-day records of reflective self-examination, but some of the most compelling were situational diaries; those prompted by and limited to lengthy descriptions of personal reflections about a particular event. Three of the many situational journals of this period are those written by Sarah Kemble Knight, William Burd II, and Dr. Alexander Hamilton. Sarah Kemble Knight's diary of her five-month trip at the end of 1704 and the beginning of 1705 from Boston to New Haven to New York and back again to Boston was published more than a century later as The Journal of Madam Knight. Though this diary does include an account of the hardship that she encountered along the way, it is principally composed of humorous descriptions of and commentary on the hospitality that she was offered and the manners of those that she encountered. William Burd II kept two diaries to describe his experiences on a 1729 surveying expedition to settle a border dispute between Virginia and North Carolina. One of the diaries, History of the Dividing Line between Virginia and North Carolina, was published in 1842, while its companion, Secret Diary, was published in 1929. In these diaries, Burd used a humorous and satirical approach to describe not just the day-to-day events of the trip but also the characteristics which set his beloved Virginia culture apart from the (in his opinion) decidedly less praiseworthy culture of those non- Virginians that he encountered in his trip. Dr. Alexander Hamilton's Itinerarium (1744) describes a four- month voyage of discovery undertaken by Hamilton through the mid-Atlantic and New England colonies; in the diary that he kept of this trip. Hamilton provides considerable commentary on the social customs of various areas, comparing the customs and culture of the better homes of the American colonies with those of the great salons of Europe.
Letter-writing also held a place of importance in eighteenth-century America (indeed, the ability to produce cultured letters was considered a form of art), and many letters extant from that period provide insights into the culture, mores, and styles of written communication of that era. Many of the letter writers employed devices in common usage in European models of the time, demonstrating that letter writers felt a sense of cohesiveness with the cultured classes of Europe: John and Abigail Adams signed the names Lysander and Constantia to their early letters, while Thomas Jefferson created an elaborate dialogue between his head and his heart to discuss the nature of friendship in  a 1786 letter to Maria Cosway. The variety of purposes that these letters served provides additional insight into the priorities of the society of the time. The letters were used to cement love matches and friendships, as the previously mentioned letters did; they were the primary method for relaying news among family and friends who were scattered across various geographic locations; they were often used as a means of carrying out business in this era before more rapid long-distance communication; they were often used used as a way of sharing professional, social, or political ideas among leaders in various fields who perhaps had no other way to get together and exchange ideas.

Which of the sentences below expresses the essential information in the highlighted sentence in paragraph 3?