ADMICRO

Read the following passage and mark the letter A, B, C, D on your answer sheet to indicate the correct answer to each of the questions.
Face–to–face conversation is a two–way process. You speak to me, I reply to you and so on. Two–way (1).......... depends on having a coding system that is understood by both sender  and (2)..........., and an agreed convention about signaling the beginning and end of the message. In speech, the coding system is the language like English or Spanish; the convention that one person speaks at a time may seem too obvious to mention. In fact, the signals (3)......... in conversation and meetings are  often (4)............... . For example, lowering the pitch of the voice may mean the end of a sentence, a sharp intake of breath may signal the desire to interrupt, catching the chairman’s eye may indicate the desire to speak in a formal setting like a debate, a clenched fist may indicate anger. When (5)............. possible, more formal signals may be needed.

(5)........................ 

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