Read the following passage and choose the best answer (A, B, C, D):
While family relationships can bring support, joy, and other wonderful benefits into  our lives, these relationships can also bring stress, particularly when there’s unresolved conflict. Because it’s more difficult to let go of conflicted relationships with family than it would be if these relationships were mere friendships, unresolved conflicts with family members can be particularly painful.  We have certain expectations of trust and closeness toward family members, and it can be more than merely disappointing to realize that this may not be possible with all family members. Unresolved family conflicts bring additional stress at family gatherings in particular. Past unresolved conflicts can become the elephant in the room, felt by everyone, but not directly addressed in the situation. This can be stressful for everyone before and during the family gatherings, sometimes leaving a lasting sense of stress afterward as well. Without a heartfelt discussion, an apology or another form of resolution, the trust on both sides is compromised, and may not know what to expect from this person in the future. For example, that one time your mother-in-law criticized your cooking may come up in your mind every time she comes for a visit, and others may sense your tension. This leads many people to assume the worst when they interpret each other’s behavior in the present and future interactions rather than giving the benefit of the doubt as most of us do with people we trust. Also, references or reminders of past conflicts can sting and create new pain.  Once a conflict has gone on a while, even if both parties move on and remain polite, the feelings of pain and mistrust are usually lingering under the surface, and are difficult to resolve: bringing up old hurts in an effort to resolve them can often backfire, as the other party may feel attacked; avoiding the issue altogether but holding onto resentment can poison feelings in the present.  So what do you do at a family gathering when there’s someone there with whom you’ve had an unresolved conflict? Just be polite. Contrary to how many people feel, a family gathering is not the time to rehash old conflicts, as such conversations often get messy before they get resolved — if they get resolved. Again, be polite, redirect conversations that get into areas that may cause conflict, and try to avoid the person as much as you politely can. 
1. Which best serves as the title for the passage?

Read the following passage and choose the best answer (A, B, C, D):
Across the panel, there was a consensus that the younger generations are not engaging with print media to the same extent, or in the same ways as previous generations. According to Stefan Uhl, young people continue to view print media as something “old fashioned” and if brands want to ensure their survival, they must go where the customers are and introduce an omnichannel approach. Gerhard Louw, head of global media at Deutsche Telekom echoed this sentiment by saying that if the draw of print media is “attractiveness and relevance then I think everything is happening in video. We’re talking about video and movement in everything, and if there’s a problem with print it’s that it doesn’t have that…we are being led down a path where all the excitement, all the action is going there and that’s a big problem for print.” However, as managing director of Carat Germany, Stefan Uhl suggested that this was leading to a situation of neglect for print media and that its possibilities are not being adequately explored: “[print media] has to fit to a brand’s communications target, but there are some instances where print can deliver better than any other channel. “To me, print is a one screen channel – meaning high impact - and it’s one of the very few channels left that I’m hoping somebody will focus on. I just haven’t seen an initiative talking about that strength from the print industry.” The real question, however, remains is whether we can re-introduce this medium to the younger generations, and teach them how to use print again, said Rob McIntosh, executive principle at Eight Inc and the former chief brand officer at Esprit. “And will that be successful?” he asked. 
3. According to paragraph 2, what does the intrinsic shortcoming of the print?

Read the following passage and choose the best answer (A, B, C, D):
Modern technology, in all its various forms, has changed the way we live our lives,  but unfortunately, (1) _______ has not always been for the better. A number of things we used to value highly are gradually disappearing or have disappeared altogether. Take punctuality, for example; before mobile phones, people had to keep their appointments and get to meetings (2) _______ time. Now, it seems, it is perfectly acceptable to send a text five minutes before you are due to meet, telling your friend or colleague not to expect you for another half an hour or so.  The Internet, too, has had a negative effect on our (3) _________. Rudeness seems to be the language of debate on any site which (4) ________ users to give their opinions. Anonymity makes it easier for people to insult anyone that has views which are different from their own. They lose all sense of politeness and restraint, safe in the knowledge that they (5) _______ never be identified. 

Read the following passage and choose the best answer (A, B, C, D):
At a time when the younger generation, hooked to the mobiles, TV and internet, is fast-moving away from books, Sundargarh Collector Nikhil Pasan Kalyan has taken it upon himself this particular sacred responsibility. Kalyan on Thursday launched a campaign ‘Sundargarh Bahi Padha’ to promote reading by distributing books among the people in Sundargarh town. He reached out to the people at roadside stalls and engaged with them over cups of tea. While motivating them to read, he gifted books to them. The district administration plans to extend the initiative to schools and villages in the coming six months with focus on improving school and public libraries, and equipping all offices and waiting rooms with books. Further, reading sessions have been scheduled to be conducted every week at the Collector’s residence campus and other places involving people of all ages including students. “Books are the best teachers. To improve morality and openness in the society, everyone has to read. They could be in any genre. Reading is the starting point,” said Kalyan. Chief District Medical and Public Health Officer (CDM-PHO) Dr SK Mishra commented on the present situation: “Youths and students confine themselves to prescribed courses of study and refuse to go beyond that,” he said. Undoubtedly, internet connection and electronic gadgets like computers, laptops and mobile phones provide a sea of information and ready-made knowledge but simultaneously decrease the creativity in individuals, Mishra added. “Social media kills time, creativity and the urge to pick up a book. It may be noted that people with reading habits have lesser chances of suffering from Alzheimer’s,” he said. Presently, of the four Government-run public libraries in the district three are functional, albeit with few readers. Kalyan has sought collective participation to make the initiative a success  
5. According to paragraph 4, why did the CDM-PHO Mishra mention social media?

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the following questions:
We have all had bad experiences with restaurants, stores, or hotels. Maybe you have gone to a restaurant that served terrible food. Perhaps you have gone to a store that had high prices or bad service. Or maybe you have booked a hotel and found out later that the room was nothing like the advertisement.
These days, we have a better chance of preventing these unpleasant surprises. We can do this by using apps. “App” is short for “application”. An app is a computer programme on a smartphone. You can use apps to do almost anything. Apps can help you play games, get directions, talk to friends, and so on.
If f you want to find information about a store or a hotel, you can use a review app. Review apps help us evaluate services and products before we hand over our money. The idea is very simple. After you go to a restaurant or stay in a hotel, you can post a review with one of your apps. You can say anything you want. If you like a hotel you stayed in, you can tell people that it was wonderful. If you think that the food in a certain restaurant was bad, then you tell people not to eat there. Other people can use their apps to read your reviews.
Plenty of people prefer not to use these review apps. Many of these people prefer to go out and decide for themselves whether or not a service is good. However, review apps are getting more and more popular every day. Some apps are for specific services. For example, Tripadvisor focuses on travel, and Goodreads focuses on books. There are also other, larger apps that provide information for just about every service that you can think of. 5

Which of the following would be another good title for the passage?

Read the following passage and choose the best answer (A, B, C, D):
In 1959 Xerox created the first plain paper copy machine. It was one of the most  successful products ever. The company name Xerox grew into a verb that means “to copy,” as in “Bob, can you Xerox this for me?” Around 50 years later, the same thing happened to Google. Their company name grew into a verb that means “to do an internet search.” Now everyone and their grandma knows what it means to Google it.  Unlike Xerox, Google wasn’t the first company to invent their product, not by a long shot. Lycos released their search engine in 1993. Yahoo! came out in 1994. AltaVista began serving results in 1995. Google did not come out until years later, in 1998. Though a few years difference may not seem like much, this is a major head start in the fast moving world of tech. So how did Google do it? How did they overtake their competitors who had such huge leads in time and money? Maybe one good idea made all the difference.  There are millions and millions of sites on the internet. How does a search engine know which ones are relevant to your search? This is a question that great minds have been working on for decades. To understand how Google changed the game, you need to know how search engines worked in 1998. Back then most websites looked at the words in your query. They counted how many times those words appeared on each page. Then they might return pages where the words in your query appeared the most. This system did not work well and people often had to click through pages and pages of results to find what they wanted.  Google was the first search engine that began considering links. Links are those blue underlined words that take you to other pages when you click on them. Larry Page, cofounder of Google, believed that meaningful data could be drawn from how those links connect. Page figured that websites with many links pointing at them were more important than those that had few. He was right. Google’s search results were much better than their rivals. They would soon become the world’s most used search engine.  It wasn’t just the great search results that led to Google becoming so wellliked. It also had to do with the way that they presented their product. Most of the other search engines were cluttered. Their home pages were filled with everything from news stories to stock quotes. But Google’s homepage was, and still is, clean. There’s nothing on it but the logo, the search box, and a few links. It almost appears empty. In fact, when they were first testing it, users would wait at the home page and not do anything. When asked why, they said that they were, “waiting for the rest of the page to load.” People couldn’t imagine such a clean and open page as being complete. But the fresh design grew on people once they got used to it. 
3. Which best expresses the main idea of the third paragraph?

Read the following passage and choose the best answer (A, B, C, D):
Sylvia Plath’s semi-autobiographical 1963 book “The Bell Jar” is most likely to be found in a sophomore English class, pored over by high-school students. But recently at Squarefoot, a commercial real estate company based in Manhattan, it was the chosen book title for the office book club. “People really latched onto [“The Bell Jar”] and talked about women’s roles in the workplace,” says Eliza Bell, people-operations manager. “The book club has been a bonding opportunity. People are able to learn about each other, and it’s really nice to talk about stuff that isn’t work-related. ‘The Bell Jar’ really brought that out, and we were able to talk about diversity initiatives.” Over the summer, the book pick was “The Hate U Give,” the 2017 young adult novel by Angie Thomas. The monthly club meets during a lunch that is provided by the company. In its first iteration, the club met after work and read business books: Not surprisingly, people weren’t quite as enthusiastic about that initiative. The club is the brainchild of CEO Jonathan. Wasserstrum, who is passionate about reading. There are some rules: At the beginning everyone has a chance to express what they liked or didn’t like. “If someone goes on a rant, it’s important to change the topic and move to another one,” says Bell. “When we read ‘The Last Lecture’ [the 2008 bestseller co-authored by the late Randy Pausch] for instance, it got a little heated.” What makes for a good pick? “We need an aspect of it to get people excited. It’s important that the books are ones people will have opinions on. People can learn from all sorts of different books,” says Bell. “And they have to be less than 250 pages.”  
1. Which best serves as the title for the passage?

Choose the best answer:
………… have enough apples, she’ll make an apple pie this afternoon.

Choose the best answer:
My brother speaks too loud. It is really annoying.

Read the following passage and choose the best answer (A, B, C, D):
Overpopulation is an undesirable condition where the number of existing human population exceeds the carrying capacity of Earth. Overpopulation is caused by number of factors. Reduced mortality rate, better medical facilities, depletion of precious resources are few of the causes which results in overpopulation. It is possible for a sparsely populated area to become densely populated if it is not able to sustain life. The effects of overpopulation are quite severe. The first of these is the depletion of resources. The Earth can only produce a limited amount of water and food, which is falling short of the current needs. Most of the environmental damage being seen in the last fifty odd years is because of the growing number of people on the planet. They are cutting down forests, hunting wildlife in a reckless manner, causing pollution and creating a host of problems. Those engaged in talking about overpopulation have noticed that acts of violence and aggression outside of a war zone have increased tremendously while competing for resources. With the overuse of coal, oil and natural gas, it has started producing some serious effects on our environment. Rise in the number of vehicles and industries have badly affected the quality of air. Rise in amount of CO2 emissions leads to global warming  Overpopulation is an undesirable condition where the number of existing human population exceeds the carrying capacity of Earth. Overpopulation is caused by number of factors. Reduced mortality rate, better medical facilities, depletion of precious resources are few of the causes which results in overpopulation. It is possible for a sparsely populated area to become densely populated if it is not able to sustain life. The effects of overpopulation are quite severe. The first of these is the depletion of resources. The Earth can only produce a limited amount of water and food, which is falling short of the current needs. Most of the environmental damage being seen in the last fifty odd years is because of the growing number of people on the planet. They are cutting down forests, hunting wildlife in a reckless manner, causing pollution and creating a host of problems. Those engaged in talking about overpopulation have noticed that acts of violence and aggression outside of a war zone have increased tremendously while competing for resources. With the overuse of coal, oil and natural gas, it has started producing some serious effects on our environment. Rise in the number of vehicles and industries have badly affected the quality of air. Rise in amount of CO2 emissions leads to global warming  
4. What is the main idea of paragraph 3?

Mark the letter A, B, C, or D on your answer sheet to indicate the undelined part that needs correction in each of the following questions:
In the course of its history, human inventions have dramatically increased the average amount of energy available for use per person. Primitive peoples in cold regions burned wood and animal dung to heat their caves, cook food, and drive off animals by fire. The first step toward the developing of more efficient fuels was taken when people discovered that they could use vegetable oils and animal fats in lieu of gathered or cut wood. Charcoal gave off more intensive heat than wood and was more easily obtainable than organic fats. The Greeks first began to use coal for metal smelting in the 4th century, but it did not come into extensive use until the Industrial Revolution.
In the 1700s, at the beginning of the Industrial Revolution, most energy used in the United States and other nations undergoing industrialization was obtained from perpetual and renewable sources, such as wood, water streams, domesticated animal labor, and wind. These were predominantly locally available supplies. By mid-1800s, 91 percent of all commercial energy consumed in the United States and European countries was obtained from wood. However, at he beginning of the 20th century, coal became a major energy source and replaced wood in industrializing countries. Although in most regions and climate zones wood was more readily accessible than coal, the latter represents a more concentrated source of energy. In 1910, natural gas and oil firmly replaced coal as the main source of fuel because they are lighter and, therefore, cheaper to transport. They burned more cleanly than coal and polluted less. Unlike coal, oil could be refined to manufacture liquid fuels for vehicles, a very important consideration in the early 1900s, when the automobile arrived on the scene.
By 1984, non-renewable fossil fuels, such as oil, coal, and natural gas, provided over 82 percent of the commercial and industrial energy used in the world. Small amounts of energy were derived from nuclear fission, and the remaining 16 percent came from burning direct perpetual and renewable fuels, such as biomass. Between 1700 and 1986, a large number of countries shifted from the use of energy from local sources to a centralized generation of hydropower and solar energy converted to electricity. The energy derived from non-renewable fossil fuels has been increasingly produced in one location and transported to another, as is the case with most automobile fuels. In countries with private, rather than public transportation, the age of non-renewable fuels has created a dependency on a finite resource that will have to be replaced.
Alternative fuel sources are numerous, and shale oil and hydrocarbons are just two examples. The extraction of shale oil from large deposits in Asian and European regions has proven to be labor consuming and costly. The resulting product is sulfur-and nitrogen-rich, and large scale extractions are presently prohibitive. Similarly, the extraction of hydrocarbons from tar sands in Alberta and Utah is complex. Semi-solid hydrocarbons cannot be easily separated from the sandstone and limestone that carry them, and modern technology is not sufficiently versatile for a large-scale removal of the material. However, both sources of fuel may eventually be needed as petroleum prices continue to rise and limitations in fossil fuel availability make alternative deposits more attractive.

The phrase “the latter” refers to

Read the following passage and choose the best answer (A, B, C, D):
Families can function well if everyone is able to communicate their needs and wants to communicate with each other in a respectful way. This can be hard if you are feeling frustrated, angry, hurt or sad. Sometimes it can be better to wait until intense feelings have (1)_____ , so that you can more calmly communicate what is going on for you and what you need and want. You may not always get what you want straight away and you might have to be patient and/ or learn the (2)______of negotiation and compromise. Learning to negotiate is a great way to (3)_____things out so everyone come out winning. For example, you might agree to help with chores around the house so you can go to the movies. It’s important to stick to your side of the agreement - this builds trust and respect. Talking things (4)_______can be really helpful, particularly if you are worried about your family relationships. It’s important to identify someone in your family who you feel is understanding and supportive. This could be a parent, brother, sister, cousin, aunty, uncle, a grandparent or a (5) ______family friend

Choose the best answer:
In 1778, he went/ London/ study/ Benjamin West/ for/ four years.

Read the following passage and choose the best answer (A, B, C, D):
English teenagers are to receive compulsory cooking lessons in schools. The idea is to encourage healthy eating to fight the country’s increasing obesity rate. It’s feared that basic cooking and food preparation skills are being lost as parents turn to pre-prepared convenience foods. Cooking was once regarded as an important part of education in England – even if it was mainly aimed at girls. In recent decades cooking has progressively become a minor activity in schools. In many cases the schools themselves have given up cooking meals in kitchens in the schools. But the rising level of obesity has led to a rethink about the food that children are given and the skills they should be taught. “What I want is to teach young people how to do basic, simple recipes like a tomato sauce, a bolognaise, a simple curry, a stir-fry – which they can use now at home and then in their later life”, said Ed Balls, the minister responsible for schools. The new lessons are due to start in September, but some school without kitchens will be given longer to adapt. There is also likely to be a shortage of teachers with the right skills, since the trend has been to teach food technology rather than practical cooking. Also the compulsory lessons for hands on cooking will only be one hour a week for one term. But the well-known cookery writer, Pru Leith, believes it will be worth it. “If we’d done this thirty years ago we might not have the crisis we have got now about obesity and lack of knowledge about food and so on. Every child should know how to cook, not just so that they’ll be healthy, but because it’s a life skill which a real pleasure”. The renewed interest in cooking is primarily a response to the level obesity in Britain which is among the highest in Europe, and according to government figures half of all Britons will be obese in 25 years if current trends are not stopped  
7. The underlined word “which” in the last paragraph refers to ___________

Read the following passage and choose the best answer (A, B, C, D):
IN ONE CUBIC FOOT In any environment - forest, mountain or water - you always see big animals first: birds, mammals, fish. But under your feet, on land or in water there are many smaller organisms: insects, tiny plants, miniature sea creatures. They seem unimportant, but, in fact, these sea creatures and ground dwellers are “the heart of life on the Earth”, say naturalist E.O Wilson. Without them, our world would change dramatically. Most organisms on the Earth live on the ground or just below it. Here, they are part of an important cycle. Plants and animals fall to the ground when they die. Later, tiny insects and other organisms break down the dead plant and animal material. This process eventually returns nutrients to the soil and give plants energy. Plants can then help to maintain healthy environment for humans and other animals. Despite their importance, scientists know very little about most ground organisms. To learn more, photographer David Liittschwager went to different places around the world, including a forest, a river, a mountain, and a coral reef. In each place, he put a green 12-inch cube on the ground or in the water. Then he and his team counted and photographed the organisms that lived in or moved through the cube. Often they discovered hundreds, some only a millimeter in size. “It was like finding little germs”, he says. In the coral reef in French Polynesia, he saw thousands of creatures in the cube and photographed 600. The team identified as many as possible, but it was difficult. Many of the animals they found were new species.  
3. The word "their" in paragraph 3 refers to ___________

Read the following passage and choose the best answer (A, B, C, D):
A group of Tri-City residents and volunteers from BC Housing gathered at a  neglected therapeutic garden on the old Riverview Hospital grounds last weekend to breathe life into a green space. First planted by psychiatric nurse Art Finnie in the 1950s after he was injured on the job, Finnie’s Garden grew into one of the first experiments in horticultural  therapy. As Lauren English, director of land development for Riverview, put it, gardening as therapy was a revolutionary practice. “He understood the value of nature and how therapeutic it was before it became the rage — to find peace and to find solace and to find comfort,” added MLA Selina Robinson, who attended last Saturday’s event.  At that time, Riverview Hospital was the largest psychiatric hospital in British Columbia, with more than 5,000 patients on site. And Finnie’s was more than a garden. Beyond the rows of corn, flowers and a fish pond, residents could lounge in a picnic area or curve bowls across their own bowling green. But while the idea of Finnie’s Garden was to have a place of gathering that residents created themselves, they weren’t the first ones to make themselves at home.  Archeologists, including one on site last weekend, have found evidence Indigenous people occupied the area for thousands of years. Today, the Kwikwetlem First Nation maintains a land claim over the Riverview lands, and in its language, the area is known as Smu’q wa ala," or “Place of the Great Blue Heron”. "They found fire-altered rocks, they found boiling rocks, they found arrowheads, they found tools," said English, under the watchful eye of the group’s archeologist. “It’s not just colonial history, it’s the precontact history that goes back thousands of years.” Today, while many of the former hospital’s buildings lay in disrepair, 184 people still call the hilltop facility home, and one day in the near future, perhaps, they’ll get to use it again on their road to recovery. The event comes in a year when Treefest was cancelled because of a lack of organizers, and while the renewed work at Finnie’s Garden isn’t meant to replace Treefest, it does offer a outlet for green-thumbs without a patch of dirt.  A final community gardening event at Finnie’s Garden will likely take place in October. By removing weeds, invasive plants and adding mulch, the group plans to have the area ready to plant next spring. 
3. According to paragraph 1, what kind of therapeutic effects does Finnie’s Garden serve? 

Read the following passage and choose the best answer (A, B, C, D):
In the 1960s, it took pop and rock groups one or two days to record other their songs. Nowadays, it can take months and months. Many rock groups begin by recording only one instrument, for example, the voice. Then they record (1)________ instruments – electric piano, synthesizer, guitars, drums and so on. Next, they might use a computer to add special effects. Finally, they ‘mix’ all the instruments until they get the sound that they want. This means that a CD or cassette will always sound very different from a (2) ______ concert. Music engineers have developed a new computer programme that will change the future of music. A computer can analyze a singer’s voice. Then if you give the computer the (3)_________ and music of a song, the computer can ‘sing’ it in that voice. This means that a singer only needs to record one song and the computer can then sing other songs in the singer’s own voice. Singers can sing new songs many years after they have died. Most of us listen to music for pleasure, but for the record companies, music is a product, the same as soap powder. (4)___________ a record company finds a new group (or ‘band’), they first try to develop the band’s ‘profile’. They will try to create an ‘image’ for the band that they think will attract young people. Instead of allowing the band’s full artistic freedom, they will often (5)_______ the band what they should wear, what they should say and how they should sing and play. In recent year, many rock groups have started their own record companies because they say that the big companies are too commercial

Read the following passage and choose the best answer (A, B, C, D):
In the folklore of the Navajo people, it was said that frogs and toads fell from the sky when it (1)________. The phenomenon that gave rise to this belief involved the spade foot toad, which remains dormant beneath the Sonoran Desert of Arizona, (2)_________ the heat and drought for as long as eight or nine months. With the onset of summer thunderstorms, however, the toads respond to the vibrations of drumming raindrops and emerge, as if fallen from the sky with the rain, (3)__________their brief and frantic mating season. The male spade foot sits in a muddy pool and fills the night with his calls, attempting to attract a female of the same species. Once a female joins him, she may lay as many as 1,000 eggs in the small pool of rainwater. From that point it’s a race against the elements for the young, (4)_________ must hatch and mature with remarkable speed before the pool evaporates beneath the searing desert sun. As the pool grows smaller and smaller, it became thick with tadpoles fighting for survival in the mud, threatened not only by the loss of their watery nest but also by devouring insects and animals. In as few as nine days after fertilization of the eggs, those lucky enough to survive develop through each tadpole stage and finally emerge as fully formed toads. After (5)______ themselves on insects, the young toads like their parents, burrow underground, where they will lie dormant awaiting the next summer’s storms

Choose the best answer:
Do you know which country __________ the 2022 World cup?

Read the following passage and choose the best answer (A, B, C, D):
When you first arrive in a foreign culture, often your first reaction is completely positive. Everything seems exciting, different and fascinating. It’s an (1) ______. If you are just on a short holiday, you will probably never leave this phase. (2) ______, if you stay longer, your attitude can start to change. As you start to realize (3) ______ little you really understand the new culture, life can get frustrating. People misunderstand what you are trying to say, or they may laugh at you when you say something incorrectly. Even simple things, like posting a letter, can seem very difficult to you. Thus, you are likely to get angry or upset when things go wrong. With time, though, you start to (4) ______ to become more comfortable with the differences and better able to handle frustrating situations. Your (5) ______ of humor reappears. Finally, you may feel enthusiastic about the culture once again, enjoy living in it, and even prefer certain aspects of the culture to your own.

Read the following passage and choose the best answer (A, B, C, D):
People have been donating blood since the early twentieth century to help accident victims and patients undergoing surgical (1)_____. Usually a pint of whole blood is donated, and it is then divided into platelets, white blood cells, and red blood cells. People can donate blood (for red blood cells) about once every two months. (2) ____ the blood from the donor to the recipient is straightforward. It involves (3) _____ the blood from a donor’s arm vein by means of a hypodermic syringe. The blood flows through a plastic tube to a collection bag or bottle (4)_______ contains sodium citrate, which prevents the blood from clotting. When the blood is given to a patient, a plastic tube and hypodermic needle are connected to the recipient’s arm. The blood flows down from the container by gravity. This is a slow process and may last as long as 2 hours to complete the infusion of blood into the recipient. The patient is protected (5)______ being infected during the transfusion. Only sterile containers, tubing, and needles are used, and this helps ensure that transfused or stored blood is not exposed to disease causing bacteria