Read the following passage and choose the best answer (A, B, C, D):
There’s a direct link between employee satisfaction and customer satisfaction.  Employees are the driving factor behind customer satisfaction. Employee interactions set the tone for a positive or negative customer experience. When employees aren’t happy at work, their interactions with customers can, and almost always will, suffer. Over the course of time, this can have serious repercussions for a business. The place where this becomes the most critical is any business where employees are directly interacting with customers, such as retail or food service. Historically underpaid and overworked, employees in these jobs are tasked with spending their entire shifts serving customers.  This is where employee experience comes in. If even a fraction of a customer experience budget was spent on employee experience, there would be a huge return on investment. One of the easiest ways to enhance employee experience is to ask for and welcome employees’ feedback. They have great insight into customer needs. After all, they’re the ones who are directly interacting with customers and hearing their criticisms and compliments firsthand. Employees can be your biggest asset when it comes to customer satisfaction.  A large part of employee experience revolves around understanding what employees need and want and gaining insight into their work preferences. Another critical piece of the employee experience is training and development. Employees should be equipped with the skills they need to excel at their jobs and have opportunities to continue to learn and develop. They should be able to check in and touch base with their managers to keep track of their progress and discuss any questions or concerns as they arise. Showing employees that you value the work they’re doing is one of the easiest ways to boost their motivation. It can be as simple as saying thank you, to publicly acknowledging and celebrating their contributions. It’s not just the younger generations who crave recognition - no one likes to feel like the work they’re doing is going unnoticed.  It’s time to shift the mindset from employees working just to work, to acknowledging that they’re valuable contributors to a company’s success. Employees need to understand how important their role is and how their work fits into the bigger picture. They need to feel like their voices are being heard and they have respect from their managers. Most importantly, they need to be able to come to work and know that the next eight hours won’t be pure torture. 
3. According to paragraph 1, what is most suitable generalisation for the relationship between worker satisfaction and client satisfaction?

Find mistake:
Do you know what do they need their own laptop for?

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People have been donating blood since the early twentieth century to help accident victims and patients undergoing surgical procedures. Usually a pint of whole blood is donated, and it is then divided into platelets, white blood cells, and red blood cells. People can donate blood (for red blood cells) about once every two months. Transfusing the blood from the donor to the recipient is straightforward. It involves taking the blood from a donor’s arm vein by means of a hypodermic syringe. The blood flows through a plastic tube to a collection bag or bottle that contains sodium citrate, which prevents the blood from clotting. When the blood is given to a patient, a plastic tube and hypodermic needle are connected to the recipient’s arm. The blood flows down from the container by gravity. This is a slow process and may last as long as 2 hours to complete the infusion of blood into the recipient. The patient is protected from being infected during the transfusion. Only sterile containers, tubing and needles are used, and this helps ensure that transfused or stored blood is not exposed to disease- causing bacteria. Negative reactions to transfusions are not unusual. The recipient may suffer an allergic reaction or be sensitive to donor leukocytes. Some may suffer from an undetected red-cell incompatibility. Unexplained reactions are also fairly common. Although they are rare, other causes of such negative reactions include contaminated blood, air bubbles in the blood, overloading of the circulatory system through administration of excess blood, or sensitivity to donor plasma or platelets. Today, hospitals and blood banks go to great lengths to screen all blood donors and their blood. All donated blood is routinely and rigorously tested for diseases, such as RIV (which causes AIDS), hepatitis B, and syphilis. When the recipient is a new born or an infant, the blood is usually irradiated to eliminate harmful elements. Donated blood is washed, and the white blood cells and platelets are removed. Storing the blood sometimes requires a freezing process. To freeze the red blood cells, a glycerol solution is added. To unfreeze, the glycerol is removed. The ability to store blood for long periods has been a boon to human health
1. All of the following are mentioned as potential negative reactions to transfusion EXCEPT: 

Each sentence has a mistake. Findit by chosing A B C or D

Germstones are usually bright, color, opaque or transparent minierals found in the rocks of the Earht

Find synonym:
He is truly a reliable friend. He will always be with me and never let me down.

Each sentence has a mistake. Find it bychosing A B C or D

 Building thousands of years ago, the ancient palace is popular with modern tourists.

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200 years ago there were less than one billion humans living on earth. Today, according to UN calculations there are over 7 billion of us. Recent estimates suggest that today’s population size is roughly equivalent to 6.9% of the total number of people ever born. This is the most conspicuous fact about world population growth: for thousands of years, the population grew only slowly but in recent centuries, it has jumped dramatically. Between 1900 and 2000, the increase in world population was three times greater than during the entire previous history of humanity—an increase from 1.5 to 6.1 billion in just 100 years. How the world population is changing is of great importance for humanity’s impact on the Earth’s natural environment, but it also gives reasons to hope for a good future. This is because we have a bigger team of better educated people who can contribute to the solutions that improve global well-being. A picture of the world population in the very long-run shows extremely rapid growth. Indeed, for a long time the world population grew at an increasing rate. However, if we focus on the last couple of decades, we see that this pattern no longer holds, as the annual rate of population growth has been recently going down. 1962 saw the growth rate peak at 2.1%, and it has since fallen to almost half. A long historical period of accelerated growth has thus come to an end. Based on these observations, world history can be divided into three periods marked by distinct trends in population growth. The first period, pre-modernity, was a very long age of very slow population growth. The second period, beginning with the onset of modernity— which was characterized by rising standards of living and improving health—had an increasing growth rate that continued to rise through 1962. Today, the second period is over, and the third period is unfolding; the population growth rate is falling and will likely continue to fall, leading to an end of population growth towards the end of this century.  
7. Which of the following is NOT mentioned as a period marked by distinct trends in population growth?

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the following questions:
In the United States, presidential elections are held in years evenly divisible by four (1888, 1900, 1964, etc.). Since 1840, American presidents elected in years ending with zero have died in office, with one exception. William H. Harrison, the man who served the shortest term, died of pneumonia only several weeks after his inauguration.
Abraham Lincoln was one of four presidents who were assassinated. He was elected in 1860, and his untimely death came just five years later. James Garfield, a former Union army general from Ohio, was shot during his first year in office (1881) by a man to whom he wouldn’t give a job. While in his second term of office (1901), William McKinley, another Ohioan, attended the Pan-American Exposition in Buffalo, New York. During the reception, he was assassinated while shaking hands with some of the guests. John F. Kennedy was assassinated in 1963 in Dallas only three years after his election.
Three years after his election in 1920, Warren G, Harding died in office. Although it was never proved, many believe he was poisoned. Franklin Roosevelt was elected four times (1932, 1936, 1940 and 1944), the only man to serve so long a term. He had contracted polio in 1921 and eventually died of the illness in 1945.
Ronald Reagan, who was elected in 1980 and reelected four years later, suffered an assassination attempt but did not succumb to the assassin’s bullets. He was the first to break the long chain of unfortunate events. Will the candidate in the election of 2020 also be as lucky?

How long did Warren G, Harding work as a president?

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Frenchman Edouard de Laboulaye first proposed the idea of a monument for the United States in 1865. Ten years later sculptor Frederic Auguste Bartholdi was commissioned to design a sculpture with 1876 in mind for completion, to commemorate the centennial of the American Declaration of Independence. The Statue was named “Liberty Enlightening the World” and was a joint effort between America and France. It was agreed that the American people were to build the pedestal, and the French people were responsible for the Statue and its assembly here in the United States. However, lack of funds was a problem on both sides of the Atlantic Ocean. In France, public fees, various forms of entertainment, and a lottery were among the methods used to raise funds. In the United States, benefit theatrical events, art exhibitions, auctions and prizefights assisted in providing needed funds. Poet Emma Lazarus wrote her famous sonnet “The New Colossus” in 1883 for the art and literary auction to raise funds for the Statue’s pedestal. Meanwhile in France, Bartholdi required the assistance of an engineer to address structural issues associated with designing such a colossal copper sculpture. Alexandre Gustave Eiffel (designer of the Eiffel Tower) was commissioned to design the massive iron pylon and secondary skeletal framework which allows the Statue’s copper skin to move independently yet stand upright Back in America, fundraising for the pedestal was going particularly slowly, so Joseph Pulitzer opened up the editorial pages of his newspaper, “The World,” to support the fund raising effort. Pulitzer used his newspaper to criticize both the rich who had failed to finance the pedestal construction and the middle class who were content to rely upon the wealthy to provide the funds. Pulitzer’s campaign of harsh criticism was successful in motivating the people of America to donate. Architect Richard Morris Hunt designed the Statue of Liberty’s granite pedestal in 1884, donating his fee to help fund the Statue. Financing for the pedestal was completed in August 1885, and pedestal construction was finished in April 1886. The Statue was completed in France in July 1884 and arrived in New York Harbor in June 1885 onboard the French frigate “Isere.” In transit, the Statue was reduced to 350 individual pieces and packed in 214 crates. The Statue was reassembled on her new pedestal in four months’ time. On October 28, 1886, President Grover Cleveland oversaw the dedication of the Statue of Liberty in front of thousands of spectators. She was a centennial gift ten years late  
5. The word “colossal” in paragraph 3 can be best replaced by _____

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The Sahara Desert is the world’s largest hot desert. The Sahara is in North Africa and is as large as the United States. Many people think that an area like this has no animals or plant life, but they are (1) __________. In fact, the Sahara Desert has many different ‘ecoregions’. Each ecoregion has different plants and animals (2)_________there. The biggest ecoregion is called the ‘Sahara Desert ecoregion.’ In this area, the climate is extremely dry and extremely hot. The landscape is sandy and dusty with many high dunes. Because the Sahara Desert ecoregion is so hot and dry, there are very few plants and animals. Scientists estimate that there are only 500 species of plants. This is not very much when thinking of (3)_________ enormous the region is. These plants include acacia trees, palms, spiny shrubs, and grasses. The Sahara is also home to 70 species of mammals. Twenty of these are large mammals. There are about 90 species of birds and around 100 reptiles. The biggest threat to plants and animals in this environment is drying (4)_______. Because of this, plants have the ability to recover their health after their leaves have dried out completely. Animals can lose 30-60% of their body mass and still survive. Most animals do not get their water from drinking like other ecosystems. Instead, they have adapted to get their water through metabolic processes. This is why they can survive in a place (5)______ the Sahara Desert ecosystem

Dirty Britain

Before the grass has thickened on the roadside verges and leaves have started growing on the trees is a perfect time to look around and see just how dirty Britain has become. The pavements are stained with chewing gum that has been spat out and the gutters are full of discarded fast food cartons. Years ago I remember travelling abroad and being saddened by the plastic bags, discarded bottles and soiled nappies at the edge of every road. Nowadays, Britain seems to look at least as bad. What has gone wrong?

The problem is that the rubbish created by our increasingly mobile lives lasts a lot longer than before. If it is not cleared up and properly thrown away, it stays in the undergrowth for years; a semi-permanent reminder of what a tatty little country we have now.

Firstly, it is estimated that 10 billion plastic bags have been given to shoppers. These will take anything from 100 to 1,000 years to rot. However, it is not as if there is no solution to this. A few years ago, the Irish government introduced a tax on non-recyclable carrier bags and in three months reduced their use by 90%. When he was a minister, Michael Meacher attempted to introduce a similar arrangement in Britain. The plastics industry protested, of course. However, they need not have bothered; the idea was killed before it could draw breath, leaving supermarkets free to give away plastic bags.

What is clearly necessary right now is some sort of combined initiative, both individual and collective, before it is too late. The alternative is to continue sliding downhill until we have a country that looks like a vast municipal rubbish tip. We may well be at the tipping point. Yet we know that people respond to their environment. If things around them are clean and tidy, people behave cleanly and tidily. If they are surrounded by squalor, they behave squalidly. Now, much of Britain looks pretty squalid. What will it look like in five years?

Michael Meacher ___________.

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Technology has become a fantastic and useful tool in the classroom. Teachers are  expected to make (1) _________________ if it to enhance the learning experience and information dissemination. However, knowledge of the different tools available, what they can do, and their impact allows teachers to use them (2) _____________. With numerous technology users actively involved in developing gadgets of the future, we can only specular what new advances will be making their way (3) _______________ classrooms in the coming days.  Following the evolution of technology, educational capabilities are changing and growing daily. The internet is a vast library of data that is useful in (4) _________________ the landscape of education as we know it. All in all, technology alone will not change education. Good grades and practical knowledge are as important as ever. Technology in education is therefore simply a catalyst, a tool for conveying lessons (5) _______________ effectiveness cannot be overlooked

Read the following passage and choose the best answer (A, B, C, D):
My mom is a pretty talented pianist. She reads music very well and loves to play  Chopin and various other classical artists. One of my earliest memories involves sitting under her piano bench while she played. It gave her a lot of joy and a lot of personal pride, I think. I trust that she naturally wanted those things for me when she enrolled me in piano lessons when I was about seven years old.  I hated them. I was scared of my teacher. I hated practicing. I hated the songs I was being forced to learn. I hated reading music. I was a young kid, and there were other things I wanted to do instead. It just didn’t interest me, and no amount of begging and pleading on my mother’s part could get me to enjoy practicing. One thing in particular that she used to say as she was begging me to practice was, “One day, when you’re older, you will cherish the ability to sit down and play.” Nevertheless, after a couple years of once-a-week torture, she finally allowed me to quit.  Years went by. I switched schools when I was 11 years old, got a new best friend, and got interested in music. This was a critical turning point. My best friend loved the band Bush and lots of other alternative bands of the ‘90s, and listening to them unlocked a whole new sonic world for me. I fell in love, fell completely and totally in love, with rock music.  My friend taught me the form for a power chord on her acoustic guitar. If you know how to play a power chord, you can play or at least convincingly fake pretty much every single rock song in the world. It was like someone had given me my first hit of a powerful opiate.  I spent hours practicing in my room. Hours sounding out my favourite songs. More hours playing along with those songs in front of my mirror, pretending I was Scott Weiland, Dolores O’Riordan, Chris Cornell, or my personal favourite Louise Post (of Veruca Salt). I unlocked a talent within myself that had gone obscenely undiscovered and undeveloped when I was a young child banging my head against a piano keyboard, trying and failing to read a piece of music - I could play the guitar by ear. I just hadn’t had the time to figure that out because my mom was trying so hard to get me to do something that did not come naturally to me and that I had no desire to do.
7. Who made the writer love music?

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There is a new type of advertisement becoming increasingly common in newspaper classified columns. It is sometimes placed among “situations vacant”, although it does not offer anyone a job, and sometimes it appears “situations wanted”, although it is not placed by someone looking for a job, either. What it does is to offer help in applying for a job. “Contact us before writing your application”, or "Make use of our long experience in preparing your curriculum vitae or job history”, is how it is usually expressed. The growth and apparent success of such a specialized service is, of course, a reflection on the current high levels of unemployment. It is also an indication of the growing importance of the curriculum vitae (or job history), with the suggestion that it may now qualify as an art form in its own right. There was a time when job seekers simply wrote letters of application. “Just put down your name, address, age and whether you have passed any exams”, was about the average level of advice offered to young people applying for their first jobs when I left school. The letter was really just for openers, it was explained, everything else could and should be saved for the interview. And in those days of full employment, the technique worked. The letter proved that you could write and were available for work. Your eager face and intelligent replies did the rest. Later, as you moved up the ladder, something slightly more sophisticated was called for. The advice then was to put something in the letter which would distinguish you from the rest. It might be the aggressive approach. “Your search is over. I am the person you are looking for,” was a widely used trick that occasionally succeeded. Or it might be some special feature specially designed for the job in view  
2. The new type of advertisement, which is appearing in newspaper columns, ____.

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As the world’s population continues to grow, so does the amount of garbage that people produce. On-the-go lifestyles require easily (1) ___________ products, such as soda cans or bottles of water, but the accumulation of these products has led to increasing amounts of plastic pollution around the world. As plastic is composed of major (2) ______________ pollutants, it has the potential to cause great harm to the environment in the form of air, water and land pollution. Put simply, plastic pollution is when plastic has gathered in an area and has begun to (3) _________ impact the natural environment and create problems for plants, wildlife and even human population. Often this includes killing plant life and posing dangers to local animals. Plastic is an incredibly useful material, but it is also made from toxic compounds known to cause illness, and because it is meant for (4) _______, it is not biodegradable. Next time you go for a shopping, don’t forget to carry a paper or cloth bag. Also, try to (5) ______ bringing plastic bags at home and purchasing items with too much of packing. This way you can help in contributing towards the environment in the form of reducing plastic pollution whose ill effects are irreversible

Read the following passage and choose the best answer (A, B, C, D):
In the early decades of the United States, the agrarian movement promoted the farmer  as society’s hero. In the minds of agrarian thinkers and writers, the farmer was a person on whose well-being the health of the new country depended. The period between the Revolution, which ended in 1783, and the Civil War, which ended in 1865, was the age of the farmer in the United States. Agrarian philosophers, represented most eloquently by Thomas Jefferson, celebrated farmers extravagantly for their supposed centrality in a good society, their political virtue, and their Superior morality. And virtually all policy makers, whether they subscribed to the tenets of the philosophy held by Jefferson or not, recognized agriculture as the key component of the American economy. Consequently, government at all levels worked to encourage farmers as a social group and agriculture as economic enterprise.  Both the national and state governments developed transportation infrastructure, building canals, roads, bridges, and railroads, deepening harbors, and removing obstructions from navigable streams. The national government imported plant and animal varieties and launched exploring expeditions into prospective farmlands in the West. In addition, government trade policies facilitated the exporting of agricultural products.  For their part, farmers seemed to meet the social expectations agrarian philosophers had for them, as their broader horizons and greater self-respect, both products of the Revolution, were reflected to some degree in their behavior. Farmers seemed to become more scientific, joining agricultural societies and reading the farm newspapers that sprang up throughout the country. They began using improved implements, tried new crops and pure animal breeds, and became more receptive to modern theories of soil improvement. They also responded to inducements by national and state governments. Farmers streamed to the West, filling frontier lands with stunning rapidity. But farmers responded less to the expectations of agrarians and government inducements than to growing market opportunities. European demand for food from the United States seemed insatiable. War, industrialization, and urbanization all kept demand high in Europe. United States cities and industries grew as well; even industries not directly related to farming thrived because of the market, money, and labor that agriculture provided.
7. The word “stunning" in the last paragraph is closest in meaning to ____

Read the following passage and then choose the best answer.

Communication in general is process of sending and receiving messages that enables humans to share knowledge, attitudes, and skills. Although we usually identify communication with speech, communication is composed of two dimensions - verbal and nonverbal.

Nonverbal communication has been defined as communication without words. It includes apparent behaviors such as facial expressions, eyes, touching, tone of voice, as well as less obvious messages such as dress, posture and spatial distance between two or more people.

Activity or inactivity, words or silence all have message value: they influence others and these others, in turn, respond to these communications and thus they are communicating.

Commonly, nonverbal communication is learned shortly after birth and practiced and refined throughout a person's lifetime. Children first learn nonverbal expressions by watching and imitating, much as they learn verbal skills.

Young children know far more than they can verbalize and are generally more adept at reading nonverbal cues than adults are because of their limited verbal skills and their recent reliance on the nonverbal to communicate. As children develop verbal skills, nonverbal channels of communication do not cease to exist although become entwined in the total communication process.

Which is not included in nonverbal communication?

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Hamams, or bath houses, are a traditional part of Turkish culture. They represent an important piece of Turkey’s long history and serve as a window into the past. However, these bath houses are quickly disappearing because of the changing habits of the Turkish people. Hamams hold a strong place in the history of Turkey and many date back hundreds of years. Traditionally, all kinds of people went to hamams because Islam has strict laws for cleanliness. Believers must wash themselves regularly, particularly before their daily prayers. As most people in Turkey didn’t have access to running water in their homes, the hamam was the perfect to get clean, relax, and catch up with friends. Today, however, the tradition of going to the humam is quickly dying out for many young people. Now almost everyone has running water in their bathrooms, so they prefer to bathe at home. As a result, Turkish people are not going to humans as often as they used to. These days, instead of relying on locals, many hamams are trying to attract foreign tourists. Some of the best hamams in Turkey are located in Istanbul, the country’s largest city. The Cagaloglu hamam is a great example. It was a gift to the people from the Sultan in 1741 and is one of the last old hamams to be built during the Ottoman Empire. Many visitors are impressed by the high domed ceilings, marble floors, and marble walls used throughout. A typical session at a hamam can last well over an hour. Visitors will be welcomed into camekan, or entrance hall. There they will be able to relax with friends and chat over a cup of tea. They will also be able to change into the customary pestemal, or Turkish towel, which wraps around the waist like a skirt. When ready, visitors will head into the hararet, or hot room. There they will lie on the hot floor and be scrubbed clean and massaged by one of the in-house masseurs or masseuses. Men and women always bathe separately, but their experience are very similar. Although many hamams are in danger of closing, they will always remain a part of Turkish culture. An experience in one of Istanbul’s famous bath houses is not to be misses on any visit to Turkey. It will certainly leave you refreshed, relaxed, and squeaky clean for your next adventure
6. According to the passage, there are some of the best hamams located in _________ 

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions:
Body postures and movements are frequently indicators of self-confidence, energy, fatigue, or status. Cognitively, gestures operate to clarify, contradict, or replace verbal messages. Gestures also serve an important function with regard to regulating the flow of conversation. For example, if a student is talking about something in front of the class, single nods of the head from the teacher will likely cause that student to continue and perhaps more elaborate. Postures as well as gestures are used to indicate attitudes, status, affective moods, approval, deception, warmth, arid other variables related to conversation interaction.
The saying “A picture is worth a thousand words” well describes the meaning of facial expressions. Facial appearance – including wrinkles, muscle tone, skin coloration, and eye color- offers enduring cues that reveal information about age, sex, race, ethnic origin, and status.
A less permanent second set of facial cues-including length of hair, hairstyle, cleanliness, and facial hair-relate to an individual’s idea of beauty. A third group of facial markers are momentary expressions that signal that cause changes in the forehead, eyebrows, eyelids, cheeks, nose, lips, and chin, such as raising the eyebrows, wrinkling the brow, curling the lip.
Some facial expressions are readily visible, while others are fleeting. Both types can positively or negatively reinforce the spoken words and convey cues concerning emotions and attitudes.

Gestures..............................

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Aging is the process of growing old. It occurs eventually in every living thing provided, of course, that an illness or accident does not kill it prematurely. The most familiar outward signs of aging may be seen in old people, such as the graying of the hair and the wrinkling of the skin. Signs of aging in a pet dog or cat include loss of playfulness and energy, a decline in hearing and eyesight, or even a light graying of the coat. Plants are too, but the signs are much harder to detect. Most body parts grow bigger and stronger, and function more effiiently during childhood. They reach their peak at the time of maturity, or early adulthood. After that, they begin to decline. Bones, for example, gradually become lighter and more brittle. In the aged, the joints between the bones also become rigid and more inflxible. This can make moving very painful. All the major organs of the body show signs of aging. The brain, for example, works less effiiently, and even gets smaller in size. Thinking processes of all sorts are slowed down. Old people often have trouble in remembering recent events. One of the most serious changes of old age occurs in the arteries, the blood vessels that lead from the heart. They become thickened and constricted, allowing less blood to flw to the rest of body. This condition accounts, directly or indirectly, for many of the diseases of the aged. It may, for example, result in heart attack. Aging is not a uniform process. Different parts of the body wear out at the different rates. There are differences among people in their rate of aging. Even the cell of the body differ in the way they age. The majority of cells are capable of reproducing themselves many times during the course of a lifetime. Nerve cells and muscle fiers can never be replaced once they wear out. Gerontologists - scientists who study the process of aging - believe this wearing out of the body is controlled by a built-in biological time-clock. They are trying to discover how this clock works so that they can slow down the process. This could give man a longer life and a great number of productive years.
3. What happens to memorization when the brain begins to age?

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The United States has had approximately a thousand lights as well as light towers,  range lights, and pier head lights. Michigan has the most lights of any state with over 150 past and present lights. Most of the lights in the United States have been built and maintained by the Coast Guard. As navigation has declined and as public interest in them has increased, the Coast Guard has been handing over ownership to other parties. The first navigational lights in the New World were probably lanterns hung at harbor entrances. The first lighthouse was put up by the Massachusetts Bay Colony In 1766 on Little Brewster Island at the entrance to Boston Harbor. Paid for and maintained by light dues levied on ships, the original beacon was blown up in 1776. By then there were only a dozen or so true lighthouses in the colonies. Little over a century later, there were 700 lighthouses.  The first eight erected on the West Coast in the 1850’s featured the same basic New England design: a Cape Cod dwelling with the tower rising from the center or standing close by. In New England and elsewhere, though, lighthouses reflected a variety of architectural styles. Since most stations in the Northeast were built on rocky eminences, enormous towers were not the rule. Some were made of stone and brick, others of wood or metal. Some stood on pilings or stilts: some were fastened to rock with iron rods. Farther south, from Maryland through the Florida Keys, the coast was low and sandy. It was often necessary to build tall towers there - massive structures like the majestic Cape Hatteras, North Carolina lighthouse, which was lit in 1870. At 190 feet, it is the tallest brick lighthouse in the country. Notwithstanding differences in appearance and construction, most American lighthouses shared several features: a light, living quarters, and sometimes a bell (or, later, a foghorn). They also had something else in common: a keeper and, usually, the keeper’s family. The keeper’s essential task was trimming the lantern Nick in order to maintain a steady bright flame. The earliest keepers came from every walk of life-they were seamen. Farmers, mechanics, rough mill hands-and appointments were often handed out by local customs commissioners as political plums. After the administration of lighthouses was taken over in 1852 by the United States Lighthouse 803rd, an agency of the Treasury Department, the keeper corps gradually became highly professional.  
7. The highlighted word "erected" in the passage is closest in meaning to _______