Read the following passage and choose the best answer (A, B, C, D):
Go is a game that has been around for 3000 years. It is widely accepted as the most challenging strategy game that exists. It takes years of playing for several hours every day to master the game. In other words, even though it has simple rules, it is not a simple game to excel at. Surprise! Deep Mind managed to create a machine that could master the game, without being programmed with explicit rules and without being taught by a professional Go player. AlphaGo mainly played against itself and learned from this self-play. At its core, it learned like a human learns, by looking at the board, evaluating the options, making moves, and learning from mistakes - it just did it a lot faster than any human can. This is extremely exciting because, at its core, what it means is that computer scientists have had all the tools they needed to do this for years. Neural networks have been known about and discussed since the middle of the last century. All it really took was simply getting creative with them, applying them in new ways. AlphaGo beating the world’s best Go player proves that AI has the potential to do anything. It can learn anything and understand anything, and from that learning and understanding it can accomplish what humans can accomplish in a much shorter period of time. You’re probably wondering what this all means. We’re much closer to the dream of an AI best friend than most of us would have dared to imagine a few years ago. AlphaGo can learn the most complex, intuition and creativity based logic game known to man and it didn’t do so through a finite database or search trees alone. It learned from practice and experience, just like we do, and the ability to create amazing new solutions to ancient puzzles suggests a realm of digital creativity never before fathomed. AlphaGo is not like other game playing AIs that have come before it. It is the future of intelligent and intuitive machines, one that we plan to turn toward more than just board games. From practical applications to that friend you’ve been hoping for, AlphaGo is sure to be the first of a new generation of self-learning intuitive AIs that go above and beyond the limited calculating capacities of its older siblings and contemporaries. The AI winter is over.
3. The word “explicit” in paragraph 1 is closest in meaning to _______

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We’ve just come back exhausted after a two-week holiday in France. We were really stupid. On the last day we drove non-stop from Marseille to Calais- we should have (34)_____ our journey in Lyon or Paris. As if that wasn’t enough, the sea was so rough in the English Channel that the (35) _____ took three hours instead of one and a half. Next year we’ve decided we’re going on a cheap (36) _____ holiday to Italy. It sounds marvellous- the cost of the flight, the hotel and all our meals are (37) _____ in the price. While we’re in Rome we’ll be going on a guided tour of the Coliseum. The last time I was in Italy, I was on a business trip – I can’t say I saw many of the famous tourist (38) _____ on that occasion

Stop Pollution Now!

Pollution is a really big problem on our planet and it must (1) …. immediately. It must be stopped before our planet goes extinct. There are three main reasons, in my opinion, why pollution should be stopped.

The first reason why we should stop pollution is that pollution is destroying the environment we live in. Carbon dioxide is a big (2) ……….. to pollution. Carbon dioxide affects our climate in many different ways. The way it works is that certain ‘greenhouse gases’ can't escape (3) …….. our atmosphere because they get trapped. The second reason why we should stop pollution is that it also has an influence on us – (4) ……….. Pollution also influences human life and that is a big problem. According to the World Health Organization, indoor air pollution from the burning of coal or biomass fuels like wood risks lives of millions of people. Air pollution causes two million deaths per year, mostly from heart disease and respiratory disorders (5) …….. infections and lung cancer.

The third reason why we should stop pollution is that (6) …………. we do, we can live longer on this planet. If we don’t stop pollution and global warming, something really bad will happen (7) ….. us. Humans have destroyed the planet so quickly. We can live longer and extent our existence on this planet so that our children’s children can live in a planet without worries. In short, pollution must be stopped immediately. The earth is our only home and we must protect it and take care of it as much as we can. Pollution must be stopped before we (8) ………. our planet.

et.

(2) …......

Mark the letter A, B, C, or D on your answer sheet to indicate the undelined part that needs correction in each of the following questions:
Most people think that lions only come from Africa. This is understandable because in fact most lions do come from there but this has not always been the case. If we went back ten thousand years, we would find that there were lions roaming vast sections of the globe. However now, unfortunately only a very small section of the lion's former habitat remains.
Asiatic lions are sub-species of African lions. It is almost a hundred thousand years since the Asiatic lions split off and developed as a sub-species. At one time the Asiatic lion was living as far west as Greece and they were found from there, but in a band that spreads east through various countries of the Middle East, all the way to India. In museums now, you can see Greek coins that

have clear images of the Asiatic lion on them. Most of them are dated at around 500 B.C. However, Europe saw its last Asiatic lions roaming free two thousand years ago. Over the next nineteen hundred years the numbers of Asiatic lions in the other areas declined steadily, but it was only in the nineteenth century that they disappeared from everywhere but in India.
The Gir Wildlife Sanctuary in India was established especially to protect the Asiatic lion. There are now around three hundred Asiatic lions in India and almost all of them are in this sanctuary. However, despite living in a sanctuary, which makes them safe from hunters, they still face a number of problems that threaten their survival. One of these is the ever-present danger of disease. This is what killed more than a third of Africa’s Serengeti lions in 1994, and people are fearful that something similar could happen in the Gir Sanctuary and kill off many of the Asiatic lions there.
India's lions are particular vulnerable because they have a limited gene pool. The reason for this is interesting is because all of them are descended from a few dozen lions that were saved by a prince who took a particular interest in them. He was very healthy, and he managed to protect them; otherwise they would probably have died out completely.
When you see the Asiatic lion in India, what you sense is enormous vitality. They are very impressive animals and you would never guess that they have this vulnerability when you look at them.

The phrase "split off" in paragraph 2 is closest in meaning to .

Find synonym:
Mary and John have a lot in common.

Choose the best answer:
It’s good to have someone __________ you when you are visiting a new place.

Read the following passage and choose the best answer (A, B, C, D):
Everybody loves the circus. For almost 300 years, across Europe, Russia and America, “children of all ages” have been (1) ____ by the animals and acrobats of the circus. The first circus was founded in England in 1769 by Philip Astley, who performed horseriding stunts for a small audience. He then travelled throughout Europe and established circuses in many other countries. The circuses usually took place in outdoor areas in a circle or a ring surrounded by (2) ____. The performers thrilled their audiences with exciting acrobatic acts and horse-riding performances. Circuses as we know them today are (3) ____ displays - sometimes with several tents with shows taking place at the same time, the performers both amusing and (4) ____ their audiences. Some of the most famous circuses in history which continue to be extremely popular today include the American Barnum & Bailey Ringling Brothers Circuses, which (5)____ itself “The Greatest Show on Earth”, the Canadian Cirque du Soleil, the Moscow Circus and Billy Smart’s Circus of London. Millions of people attend them around the world each year

Read the following passage and choose the best answer (A, B, C, D)
Andrew Jackson Beard lived an extraordinary life for a black American inventor. Unlike the vast majority of inventors who never profit from their patents, he profited from his inventions. Andrew Beard was born a slave on a plantation in Woodland, Alabama, in 1849, shortly before slavery ended. He received emancipation at age 15 and he married at age 16. Andrew Beard was a farmer, carpenter, blacksmith, a railroad worker, a businessman and finally an inventor. He grew apples as a farmer near Birmingham, Alabama for five years before he built and operated a flour mill in Hardwicks, Alabama. His work in agriculture led to tinkering with improvement for plows. In 1881, he patented his first invention, an improvement to the double plow, and sold the patent rights for $4,000 in 1884. His design allowed for the distance between the plow plates to be adjusted. That amount of money would be the equivalent of almost $100,000 today. In 1887, Andrew Beard patented a second plow and sold it for $5,200. This patent was for a design that allowed the pitch of the blades of plows or cultivators to be adjusted. The amount he received would be the equivalent of about $130,000 today. In 1897, Andrew Beard patented an improvement to railroad car couplers. His improvement came to be called the Jenny Coupler. It was one of many that aimed to improve the knuckle coupler patented by Eli Janney in 1873 (patent US138405). The knuckle coupler did the dangerous job of hooking railroad cars together, which formerly was done by manually placing a pin in a link between the two cars. Beard, himself had lost a leg in a car coupling accident. As an ex-railroad worker, Andrew Beard had the right idea that probably saved countless lives and limbs. Beard received three patents for automatic car couplers. These are US594059 granted November 23, 1897, US624901 granted May 16, 1899, and US807430 granted on May 16, 1904. While there were thousands of patents filed at the time for car couplers, Andrew Beard received $50,000 for the patent rights to his Jenny coupler. This would be just shy of 1.5 million dollars today. Congress enacted the Federal Safety Appliance Act at that time to enforce using automatic couplers. Andrew Jackson Beard was inducted into the National
Inventors Hall of Fame in 2006 in recognition of his revolutionary Jenny coupler
1. Which best serves as the title for the passage?

Choose the best answer:
Oceans altogether cover 75 __________ of our Earth.

Find mistake:
The study will be carried out over a six-month period, which are announced in the school board.

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Gender equality is not only a fundamental human right, but a necessary foundation for a peaceful, prosperous and sustainable world. (1) ____, at the current time, 1 in 5 women and girls between the ages of 15-49 have reported experiencing physical or sexual violence by an intimate partner within a 12-month period and 49 countries currently have no laws (2) ____ women from domestic violence. Progress is occurring regarding harmful practices such as child marriage and FGM (Female Genital Mutilation), which has declined by 30% in the past decade, but there is still much work to be (3) ____ to completely eliminate such practices. Providing women and girls with equal (4) ____ to education, health care, decent work, and representation in political and economic decision-making processes will fuel sustainable economies and benefit societies and humanity at large. Implementing new legal frameworks regarding female equality in the workplace and the eradication of harmful practices (5) ____ at women is crucial to ending the gender-based discrimination prevalent in many countries around the world

Read the following passage and choose the best answer (A, B, C, D):
We’re all born with a passion for learning that for many of us sadly fades over time. A mindset of continuous learning best positions us for an ever-evolving future. Dr. Carol Dweck, a psychologist and Stanford professor, distinguishes between a fixed mindset and a growth mindset. In a fixed mindset, people believe that their basic qualities, like intelligence or talent, are fixed traits. They believe that talent alone, without effort, creates success. They believe that they are “smart” or “dumb” and that there is no way to change. No matter how hard they work at something, a ceiling prevents them from getting better. In a growth mindset, people believe that their basic abilities can be developed through dedication and hard work. Brains and talent are a starting point. This view creates a love of learning and a resilience that is essential for great accomplishments. The sky is the limit. It’s not about proving yourself, it’s about improving yourself. “Future Shock” author Alvin Toffler once said, “The illiterate of the 21st century will not be those who cannot read and write, but those who cannot learn, unlearn and relearn.” Learning and relearning can be fun. Unlearning is hard. It’s hard discarding old thinking, protocols, treatment plans, business practices and communication styles. But that hard work is necessary to progress and grow as people and professionals. Unlearning is particularly difficult for adults; kids are good at it. Our thinking becomes more rigid as we age. How difficult was it for medical professionals of the past to unlearn bloodletting, lobotomies, arsenic and mercury treatments, urine for teeth whitening, shock therapy, and heroin for children’s coughs? All were considered contemporary medicine in our great-grandparents’ day. The importance of learning, unlearning and relearning has never been more important than in today’s rapidly changing workplace
1. The passage mainly discusses ______

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A generation gap in the workplace can make workers both young and old feel inferior, as well as hamper productivity and teamwork. Differences between generations can be seen in work ethics, habits and communication styles. Younger workers might fear not being taken seriously by their older colleagues, while older workers might fear that their experience is not valued but replaced by workers with knowledge of more current technology. However, members of each generation can close the gap between them if they’re willing to meet one another halfway. Older workers can show respect to the younger set by asking for their opinions and recognizing their contributions to the workplace as valid, or complimenting them on a job well done. Younger workers can show their elders respect by asking for advice on how to manage a situation with work, based on the older worker’s many years of experience. It’s important for both entry- and senior-level workers to see each other as equals, regardless of the type of position in which they work. No one wants to feel inferior or irrelevant just because of their age. Rather, a generation gap at work can be a learning opportunity. Workers can also put themselves in their colleagues’ shoes to determine what might be bothering them about their generational age difference. If a person is much older than another, perhaps it is bitterness about fewer job opportunities, or fear that a younger worker might seem more relevant and edge him out of his job. If workers open their minds to understand where co-workers are coming from, it can help ease any tension between them and appreciate each other’s work contributions.  If age seems to be a problem for someone at the workplace, it can be helpful to do the very opposite of what a co-worker might expect from someone of a different age set due to stereotypes. For example, if a worker is considerably younger such as right out of college, she can share researched information to indicate that she knows what she’s doing, or show curiosity instead of upset to indicate emotional maturity if the person makes a disparaging remark about her youth. Older workers can maintain an enthusiastic attitude about work instead of showing boredom or bitterness from past experiences. Workers can, moreover, directly address the concern of age differences at work with the colleague at odds with them by asking the person for constructive advice on how to handle the issue. For example, older workers who are unfamiliar with new software that younger colleagues understand might acknowledge to them that they did the same tasks differently in years past but show interest in learning the program to keep up with modern technology. Learning to speak their technological language can make them feel more connected. Likewise, a younger worker can admit to being green on the work scene, but eager to gain experience by learning from senior colleagues.  
2. Each generation should respect the other generation at work to _____________

Read the following passage and choose the best answer (A, B, C, D):
Everybody loves the circus. For almost 300 years, across Europe, Russia and America, “children of all ages” have been (1) ____ by the animals and acrobats of the circus. The first circus was founded in England in 1769 by Philip Astley, who performed horseriding stunts for a small audience. He then travelled throughout Europe and established circuses in many other countries. The circuses usually took place in outdoor areas in a circle or a ring surrounded by (2) ____. The performers thrilled their audiences with exciting acrobatic acts and horse-riding performances. Circuses as we know them today are (3) ____ displays - sometimes with several tents with shows taking place at the same time, the performers both amusing and (4) ____ their audiences. Some of the most famous circuses in history which continue to be extremely popular today include the American Barnum & Bailey Ringling Brothers Circuses, which (5)____ itself “The Greatest Show on Earth”, the Canadian Cirque du Soleil, the Moscow Circus and Billy Smart’s Circus of London. Millions of people attend them around the world each year.

Read the following passage and choose the best answer (A, B, C, D):
A number of scientists are emphasizing the tremendous challenger that will soon be posed when the depletion of fossil fuel supplies coincides with an alarming increase in the global population. They highlight agriculture, which is heavily dependent not only on gasoline to fuel machinery but also on the petrochemicals without which today’s synthetic fertilizers and pesticides could not be manufactured. But for the latter two, crop yields would be only a fraction of what they are. To assume that an abundant source of renewable energy will be a panacea is to ignore these vital non-fuel uses of petrochemicals. Then there is the challenge posed to the current levels of mobility. As a fuel, gasoline has an unrivalled portability compared to electricity, which requires bulky batteries, and hydrogen, which is notoriously difficult to store. Biofuels might seem like an alternative but the energy (currently in the form of fossil fuels) consumed when converting corn into bioethanol, for instance, greatly exceeds the output when the fuels is utilized. In any case, once the crisis in the food supply looms large it will not make sense to divert food crops to other uses. There seems to be a widespread belief that the era of oil dependency is coming to an end. There is a widespread complacency resting on the assumption that the experts will come up with a technological remedy making for a completely pain-free transition. Scientists such as Walter Youngquist argue that tis assumption may be mistaken and that the remaining resources might only support half of the current global population. In his opinion, the absence of a realistic alternative to fossil fuels will mean, amongst other things, that the first priority will be to curb the demand for food  
3. According to the passage, all the current alternatives to gasoline ____________

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The International Monetary Fund (IMF) is an organization of 189 member countries.  It stabilizes the global economy in three ways. First, it monitors global conditions and identifies risks. Second, it advises its members on how to improve their economies. Third, it provides technical assistance and short-term loans to prevent financial crises. The IMF’s goal is to prevent these disasters by guiding its members. These countries are willing to give up some of their sovereign authority to achieve that aim.  The IMF has the rare ability to look into and review the economies of all its member countries. As a result, it has its finger on the pulse of the global economy better than any other organization. The IMF produces a wealth of analytical reports. It provides the World Economic Outlook, the Global Financial Stability Report, and the Fiscal Monitor each year. It also delves into regional and country-specific assessments. It uses this information to determine which countries need to improve their policies. Hence, the IMF can identify which countries threaten global stability. The member countries have agreed to listen to the IMF’s recommendations because they want to improve their economies and remove these threats.  Since the Mexican peso crisis of 1994–95 and the Asian crisis of 1997–98, the IMF has taken a more active role to help countries prevent financial crises. It develops standards that its members should follow. For example, members agree to provide adequate foreign exchange reserves in good times. That helps them increase spending to boost their economies during recessions. The IMF reports on members countries’ observance of these standards. It also issues member country reports that investors use to make well-informed decisions. That improves the functioning of financial markets. The IMF also encourages sustained growth and high living standards, which is the best way to reduce members’ vulnerability to crises.  The IMF provides loans to help its members tackle balance of payments problems, stabilize their economies, and restore sustainable growth. Because the Fund lends money, it’s often confused with the World Bank. The World Bank lends money to developing countries for specific projects that will fight poverty. Unlike the World Bank and other development agencies, the IMF does not finance projects. Traditionally, most IMF borrowers were developing countries. They had limited access to international capital markets due to their economic difficulties. An IMF loan signals that a country’s economic policies are on the right track. That reassures investors and acts as a catalyst for attracting funds from other sources. All that shifted in 2010 when the Eurozone crisis prompted the IMF to provide short-term loans to bail out Greece. That was within the IMF’s charter because it prevented a global economic crisis.  The role of the IMF has increased since the onset of the 2008 global financial crisis. In fact, an IMF surveillance report warned about the economic crisis but was ignored. As a result, the IMF has been called upon more and more to provide global economic surveillance. It’s in the best position to do so because it requires members to subject their economic policies to IMF scrutiny. Member countries are also committed to pursuing policies that are conducive to reasonable price stability, and they agree to avoid manipulating exchange rates for unfair competitive advantage.
4. The word “It” in paragraph 2 refers to _____

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Although the “lie detectors” are being used by governments, police departments, and businesses that all want guaranteed ways of detecting the truth, the results are not always accurate. Lie detectors are properly called emotion detectors, for their aim is to measure bodily changes that contradict what a person says. The polygraph machine records changes in heart rate, breathing, blood pressure, and the electrical activity of the skin (galvanic skin response, or GSR). In the first part of the polygraph test, you are electronically connected to the machine and asked a few neutral questions (“What is your name?”, “Where do you live?”). Your physical reactions serve as the standard (baseline) for evaluating what comes next. Then you are asked a few critical questions among the neutral ones (“When did you rob the bank?”). The assumption is that if you are guilty, your body will reveal the truth, even if you try to deny it. Your heart rate, respiration, and GSR will change abruptly as you respond to the incriminating questions. That is the theory; but psychologists have found that lie detectors are simply not reliable. Since most physical changes are the same across all emotions, machines cannot tell whether you are feeling guilty, angry, nervous, thrilled, or revved up form an exciting day. Innocent people may be tense and nervous about the whole procedure. They may react physiologically to a certain word (“bank”) not because they robbed it, but because they recently bounced a check. In either case the machine will record a “lie”. The reverse mistake is also common. Some practiced liars can lie without flinching, and others learn to beat the machine by tensing muscles or thinking about an exciting experience during neutral questions
1. What is the main idea of this passage?

Read the following passage and choose the best answer (A, B, C, D):
Set aside time each day Most of us can find 15 minutes or half an hour each day for some specific regular activity. It may be a free period or a regular wait, stay in the queue for a bus or meal - even while eating breakfast. One famous surgeon always made it a rule to spend at least 15 minutes on general reading before he went to sleep each night. Whether he went to bed at 10:00 p.m or 2:30 a.m. made no difference. Even if you cannot keep to this kind of discipline, it is a good idea to make sure you always have a general interest book in your pocket. Don’t forget it should be a book which entertains you and the English must not be too difficult for you. Checking your progress through pacing Nearly all speed reading courses have a "pacing element - some timing device which lets the student know how many words a minute he is reading. You can do this simply by looking at your watch every 5 or 10 minutes and noting down the page number you have reached. How do you know when 5 minutes have passed on your watch if you are busy reading the book? Well, this is difficult at first. A friend can help by timing you over a set period. Pace yourself every three or four days, always with the same kind of easy, general interest book. You should soon notice your habitual w. p. m rate creeping up. Check comprehension Obviously there is little point in increasing your w. p. m rate if you do not understand what you are reading. When you are consciously trying to increase your reading speed, stop after every chapter (if you are reading a novel) or every section or group of ten or twelve pages (if it is a textbook) and ask yourself a few questions about what you have been reading. If you find you have lost the thread of the story, or you cannot remember clearly the details of what was said, re-read the section or chapter. “Lightening speed” exercise Take 4 or 5 pages in the general interest book you happen to be reading at the time. Read them as fast as you possibly can. Do not bother about whether you understand or not. Now go back and read them at what you feel to be your normal w. p. m rate, the rate at which you can comfortably understand. After a “lightening speed” read through (probably around 6 w. p. m) you will usually find that your normal speed has increased -  perhaps by as much as 50 -100 w. p. m.
1. The passage recommends setting aside for reading practice ____

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For hundreds of years, giving flowers have been a social means of communication. In the United States, flowers are often given during rites of passage, for commemorating special occasions or as a heartfelt gift between loved ones and friends. Flower gifting also occurs in most countries around the world. However, the meanings and traditions often vary. While students traditionally gave their favorite teacher an apple in past years, in China, teachers are given flowers. Peonies are by far the flower most often given in China. They are also quite popularly used for weddings. Strangely, potted plants are not considered a pleasant gift among Asian cultures. The people believe that like a plant confined by a pot, the gift symbolizes a binding or restriction. In Russia, in lieu of giving birthday presents, the guest of honor receives a single flower or an unwrapped bouquet. Floral arrangements or baskets are not given. Russians celebrate a holiday known as Woman’s Day. Traditional gifts include red roses, hyacinths or tulips. When there is a funeral or other occasion where someone wishes to express sympathy, carnations, lilies or roses are given in circular configurations, which signify the transition of birth, life and death to rebirth. In this instance, the color of choice is commonly yellow. For joyous occasions, arrangements and bouquets generally contain an odd number of flowers In the times of ancient Rome, brides carried flowers to scare away evil spirits and encourage fertility. The Dutch believed that flowers were food for the soul. When invited to someone’s home in Great Britain, it is tradition to bring a gift of flowers. All types are acceptable except white lilies, which are usually seen at funerals. Not unlike the United States, red roses are a symbol of love. Flowers are generally gifted in odd numbered increments regardless of the occasion. However, the Brits also have superstitions regarding the number 13, so the number is avoided. In the southern region of the continent, flowers are traditionally given during Christmas. Egyptians are much more conservative and restrict flower gifting to funerals and weddings. While certain flowers may have significant meanings for some, flowers in Las Vegas and across the United States flowers are an accepted gift for any reason desired.  
5. What could the word “fertility” in paragraph 4 best be replaced by?

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Spend just a minute watching the world population counter tick up on Worldometers and you’ll see just how quickly we’re swelling in numbers. The current figure stands at around 7.7 billion, and this is projected to become 9.8 billion by 2050, according to the UN. More people means more carbon footprints - more cars, waste and emissions, more houses and infrastructure to be constructed using the world’s limited resources, more mouths to be fed using more water and energy in food production. Governments recognise the severity of the situation and have mostly come together over global policies like the UN’s Paris Agreement, to limit carbon emissions and their impact on climate change. In addition, new technologies are being developed to make our use of resources more efficient. As for controlling population growth, the education of women is one key factor. Research shows the higher level to which a woman is educated, the fewer children she is likely to have. In Ghana, for example, women who have been to high school, have a fertility rate of between two and three children, compared with six for those who have no education. This could be for several reasons including learning about desired family size and understanding child health better. This means that the mother is more confident her children will survive. She is also likely to hold more sway within the family, arguing for fewer children if that is what she wants.  There is also plenty that individuals can do to reduce their personal footprint. Earth Overshoot Day is defined as the day when humanity has used up nature’s resource budget for the year. The Global Footprint Network calculates that moving Earth Overshoot day back by five days every year would mean that, by 2050, we’d be using the resources of less than one planet. Just eating 50% less meat and replacing it with vegetarian alternatives could save the planet five days. As David Attenborough says, if we want to save Earth, we can no longer afford to keep eating meat: “We are omnivores, so biologically, if you could have a biological morality, you can say, yes we evolved to eat pretty well everything. But now we’ve got to a stage in our own social evolution in which that is no longer practical.” Sir David says he himself now eats less meat and is bolstered by the knowledge that it’s helping the planet.  
1. Which best serves as the title for the passage?

Read the following passage and choose the best answer (A, B, C, D):
Like the revolutions that preceded it, the Fourth Industrial Revolution has the potential to raise global income levels and improve the quality of life for populations around the world. To date, those who have gained the most from it have been consumers able to afford and access the digital world; technology has made possible new products and services that increase the efficiency and pleasure of our personal lives. Ordering a cab, booking a flight, buying a product, making a payment, listening to music, watching a film or playing a game — any of these can now be done remotely. In the future, technological innovation will also lead to a supply-side miracle, with long-term gains in efficiency and productivity. Transportation and communication costs will drop, logistics and global supply chains will become more effective and the cost of trade will diminish, all of which will open new markets and drive economic growth. At the same time, as the economists Erik Brynjolfsson and Andrew McAfee have pointed out, the revolution could yield greater inequality, particularly in its potential to disrupt labor markets. As automation substitutes for labor across the entire economy, the net displacement of workers by machines might exacerbate the gap between returns to capital  and returns to labor. On the other hand, it is also possible that the displacement of workers by technology will, in aggregate, result in a net increase in safe and rewarding jobs. We cannot foresee at this point which scenario is likely to emerge, and history suggests that the outcome is likely to be some combination of the two. However, I am convinced of one thing — that in the future, talent, more than capital, will represent the critical factor of production. This will give rise to a job market increasingly segregated into “low-skill/low-pay” and “highskill/high-pay” segments, which in turn will lead to an increase in social tensions. In addition to being a key economic concern, inequality represents the greatest societal concern associated with the Fourth Industrial Revolution. The largest beneficiaries of innovation tend to be the providers of intellectual and physical capital — the innovators, shareholders and investors — which explains the rising gap in wealth between those dependent on capital versus labor. Technology is therefore one of the main reasons why incomes have stagnated, or even decreased, for a majority of the population in high-income countries: the demand for highly skilled workers has increased while the demand for workers with less education and lower skills has decreased. The result is a job market with a strong demand at the high and low ends, but a hollowing out of the middle. This helps explain why so many workers are disillusioned and fearful that their own real incomes and those of their children will continue to stagnate. It also helps explain why middle classes around the world are increasingly experiencing a pervasive sense of dissatisfaction and unfairness. A winnertakes-all economy that offers only limited access to the middle class is a recipe for democratic malaise and dereliction.  
5. What does the word “this” in the third paragraph refer to?