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Families can function well if everyone is able to communicate their needs and wants to communicate with each other in a respectful way. This can be hard if you are feeling frustrated, angry, hurt or sad. Sometimes it can be better to wait until intense feelings have (1)_____ , so that you can more calmly communicate what is going on for you and what you need and want. You may not always get what you want straight away and you might have to be patient and/ or learn the (2)______of negotiation and compromise. Learning to negotiate is a great way to (3)_____things out so everyone come out winning. For example, you might agree to help with chores around the house so you can go to the movies. It’s important to stick to your side of the agreement - this builds trust and respect. Talking things (4)_______can be really helpful, particularly if you are worried about your family relationships. It’s important to identify someone in your family who you feel is understanding and supportive. This could be a parent, brother, sister, cousin, aunty, uncle, a grandparent or a (5) ______family friend.

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John said he ............... her since they ............... school.

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These watermelons were ____ sweet.

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In the last five decades or so, the media and its influence on the societies, has grown (1)_______ with the advance of technology. First there was the telegraph and the post offices, then the radio, the newspaper, magazines, television and now the internet and the new media including palmtops, cell phones etc. There are positive and negative influences of mass media, which we must understand as a responsible person of a society. Before (2)___________ the influence of mass media on society it is imperative to explain the three basic functions of mass media; they are providing news/information, entertainment and education. The first and foremost function of the media in a society is to provide news and information to the masses, that is why the present era is some time termed as the information age (3)__________. People need news/information for various reasons, on one hand it can be used to socialize and on the other to make decisions and formulate opinions. Entertainment would be the other function of the mass media (4)______ it is mostly used by the masses to amuse them in present day hectic environment. Educating the masses about their rights, moral, social and religious obligations is another important function of mass media, which needs no emphasis. In present era of (5)__________ , majority of people in the society depends on information and communication to remain connected with the world and do our daily activities like work, entertainment, health care, education, socialization, travelling and anything else that we have to do

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Cultural beliefs differ as to whether directness or indirectness is considered positive.  In the mainstream American culture, the ideal (1) ____ of communication includes being direct rather than indirect (“ideal” here means that the culture values this style, although not everyone speaks directly). There are several expressions in English (2) ____ emphasize the importance of being direct: “Get to the point! Don’t beat around the bush! Let’s get down to business!” These sayings all indicate the importance of dealing directly with issues rather than (3) ____ them. One way to determine whether a culture favors a direct or indirect style in communication is to find out how the people in that culture express disagreement or how they say, “No”. In Japan, there are at least fifteen ways of saying “No”, without actually saying the word. Similarly, in Japan, it would be (4) ____ rude to say directly “I disagree with you” or “You’re wrong”.  Many Americans believe that “honesty is the best policy” and their communication style reflects this. Honesty and directness in communication are strongly related. It is not a (5) ____, then, to find out that cultural groups misjudge each other based on different beliefs about directness and honesty in communication

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Digital learning is replacing traditional educational methods more and more each day. With (1) ____ rapidly classrooms are changing, it is best to forget methods you may remember from when you were in school and start thinking about newer teaching and learning techniques based on digital learning tools and technologies. The inclusion of digital learning in the classrooms can (2) ____ from simply using tablets instead of paper (3) ____ using elaborate software programs and equipment as opposed to the simple pen. This could entail using sites, services, programs, teaching tools, and technologies like study aids built for at-home (4) ____. Even social networks and communications platforms can be used to create and manage digital assignments and agendas. (5) ____ of how much technology is integrated into the classroom, digital learning has come to play a crucial role in education. It empowers students by getting them to be more interested in learning and expanding their horizons

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While good grades are important and should be something every student strives for, they do not necessarily correlate with a student’s intelligence. Students should worry less about their grades and instead care more about retaining the content they are learning and gaining actual knowledge. David Thomas, a principal lecturer at ASU, said there are varying theories about intelligence. One of them is the entity theory of intelligence, which describes intelligence as being stable throughout someone’s life. Thomas said there are also people who think just the opposite, and that a person can become more intelligent throughout their life. While there are varying theories on what intelligence is and whether it can improve, you can gain knowledge throughout the course of your life. This principle should be the focus of education, not a person’s grades. Every student at ASU is preparing for a career and learning the necessary skills to do well in their desired industry. Getting an “A” on a test will not mean anything if you cannot apply the material you learned to real-life situations. Just because someone gets an “A” in a class or is in Barrett, the Honors College, it doesn’t define intelligence. Similarly, someone who gets a “D” in a class is not necessarily unintelligent, as there are other factors that play into grades. Take Bill Gates for example, a very wealthy and successful man who dropped out of Harvard University two years into his degree and later became the co-founder of Microsoft. He is intelligent, and yet he did not have a college degree when he started his company. Additionally, Thomas said motivation plays a big part in a person’s grades. A student with mastery-oriented motivation approaches a class with curiosity and an interest in the subject, whereas a student with performance-orientated motivation does so solely from a grade standpoint. If people spent the same amount of time working to ensure they retain important information as they did pulling all-nighters to cram for finals, they could become be more intelligent. Students should focus on developing their critical thinking and problemsolving skills rather than simply memorizing information for a test. A transcript only shows a student’s motivation, dedication and work ethic — not their personality, humor, work or life experiences. While grades still matter, we need to stop weighing our intelligence through grades and instead recognize that intelligence comes in all forms.
4. The word “them” in paragraph 2 refers to _____

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Do you find the American education system to be confusing and different from the education system in your own country? Do you want to attend a university or a school in the USA? The American education system offers international students the most diverse set of options in the world. In fact, an international student who elects to take advantage of the American education system can pursue anything from nuclear science to film and dance. The possibilities are almost endless! The American education system requires that students complete 12 years of primary and secondary education prior to attending university or college. This may be accomplished either at public (or government-operated) schools, or at private schools. These 12 years of schooling (or their equivalent) may also be completed outside the USA, thus giving foreign students the opportunity to pursue the benefits of the American education system and obtain a quality American education. Perhaps one of the most impressive facts is the large number of presidents, prime ministers and leaders from other countries who have experienced the American education system and graduated from a university or school in the USA. In many fields and industries, the American education system offers the most cutting-edge, soughtafter programs at the world’s best schools. That is why graduating from an accredited American school and being exposed to the rigors of the American education system is an investment in your future. Whether you want to study at a USA university, a top college, or at an ESL, vocational or high school, a thorough understanding of how the American education system works is essential. Without a clear grasp of the system, an international student will find it difficult to make the right academic choices. The information provided in the Overview of the American education system section will help you develop that understanding. You can also search our list of Universities, colleges, community colleges, graduate schools, and boys and girls boarding schools. It is no surprise that the United States hosts more international students than any other country in the world!  
5. What is probably the best title for the passage?

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College is usually the first time young people are on their own without parents’ guidance or rules. Students learn to participate (1) _____ a responsible member of various groups within the college environment: fellow students, roommates, teachers, college staff, sports teammates, religious groups, study groups, romantic partners or extracurricular clubs. You’ll also learn how to grow your sense of (2)_____ identity. “Socialization is a process of learning what it means to be a member of a group and navigating one’s sense of self as (3) _____ of that process. Because there are many different groups on a college (4)_____ socialization might include finding like-minded peers on campus to differentiate one’s self from others and (5) _____ closer bonds with some group members (as in fraternities and sororities),” explained Karen Sternheimer, Associate Professor of Sociology at the University of Southern California

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The majority of Americans can live comfortable lives on the salaries they earn, without the support of a universal public-welfare system. These so-called middle-class Americans generally own their own homes and cars, spend some time each year on vacation, and can pay – at least in part - for a college education for their children. Most Americans set (1) _______ money in savings accounts to help pay major expenses; many invest in the stock market in hopes of earning a healthy return on their investments.  Most buy insurance, especially life and medical insurance, frequently with contributions (2) _____ the companies for which they work. Many companies also have retirement plans which they and their employees put aside money for their retirement pensions. When added to Social Security payments, pensions (3) _______ many tired Americans to live comfortably. On the other hand, for older Americans who require longterm care outside of a hospital, a nursing home can be very expensive. In 1993, a family of four with a yearly income of $14,763 or less was considered poor by American standards; 15.1 percent of American families fell into this category. In addition to the benefits discussed above, many families below the (4) ________line receive welfare payments, sums of money provided by the government each month to those whose income is too low to obtain such necessities as food, clothing and shelter. The most common form of welfare payment has been through a program called Aid to Families With Dependent Children (AFDC). Originally (5) _______to help children whose fathers had died, AFDC evolved into the main source of regular income for millions of poor American families

Find mistake:
We’re sure that it was not until fifth year that he could speak Chinese well.

Read the following passage and choose the best answer for each blank.

In the western customs (26) _____ hands is the customary form of greeting, but in China a nod of the head or (27) _____ bow is sufficient. Hugging and kissing when greeting are uncommon. Business cards are often (28) _____ and yours should be printed in your own language and in Chinese. Also, it is more respectful to present your card or a gift or any other article using (29) _____ hands. The Chinese are (30) _____ applauders. You may be greeted with group clapping, even by small children. When a person is applauded in this practice it is the custom for that person to return the applause or a "thank you." When walking in public places, direct eye (31) _____ and staring is uncommon in the larger cities, especially in those areas accustomed to foreign visitors. (32) _____, in smaller communities, visitors may be the subject of much curiosity and therefore you may notice some stares. (33) _____ speaking, the Chinese are not a touch-oriented society, especially true for visitors. So, avoid (34) _____ or any prolonged form of body contact. Public displays of affection are very rare. On the other hand, you may note people of the same sex walking hand-in-hand, which is simply a gesture of friendship. Do not worry about a bit of pushing and shoving in stores or when groups board public buses or trains. In this case, (35) _____ are neither offered or expected. The Chinese will stand much closer than Westerners.

(29) _____

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Though overwhelmed by the news of the novel coronavirus outbreak, Munyaradzi Gurure, the 21-year-old student at Guangxi University of Finance and Economics from South Africa, has still stepped out to serve as a volunteer in the train station to help battle the epidemic.  “I’m well aware the situation of epidemic prevention and control is very severe,” he said. “Seeing that many people actively joined in the fight, I also wanted to do my part and volunteer at the station.” With the number of novel coronavirus cases continuing to rise both in and outside of China, Gurure’s family back in South Africa was very worried about his health, and hoped he would quit the volunteer job. “I told my parents China has taken a lot of strong quarantine measures and is actually safe,” he said. “I want to do whatever I can to prevent the spread of the infection. The country took really good care of me during the last three years.”  Working about four hours a day, Gurure either carries an 8-kilogram electric sprayer to disinfect the waiting room or checks passengers’ temperature as soon as they walk into the station. He also makes sure people are in good health and wearing masks at all times. Though it’s not easy work, Gurure came across many Chinese who are very surprised to see a foreign face, but then give a thumbs up and say “very good” to him in Chinese. Gurure’s foreign classmates found out about his volunteer job and sent messages saying “good job”, some showing interest in joining him to help curb the spread of the virus. 
There are many ways in which you can help people with disabilities; however, be  aware that there are also ways you can hinder rather than help them. Please read through these tips before you try helping someone with a disability. Here are some general rules for helping all people with disabilities.  Always treat people with disabilities as equals. All people want to have friends, fun, and experience life to the maximum. People with disabilities are no exception. Never be afraid, skeptical, or embarrassed to approach someone with a disability. People with disabilities have just as much fun!  Always ask before you help. People with disabilities have varying levels of independence. Never assume someone with a disability has a low-level. If someone looks like they’re struggling, ask before you help. A person may welcome help, or they may ask that you let her be independent; but even if she looks like she’s struggling, she may just want to become more independent, which requires practice in everyday situations.  Never assume someone does or does not have a disability. Everyone is different. Sometime, people with disabilities may act, feel, or think differently than you. Don’t assume that for this reason someone has a disability, simply treat him/her as an individual because all people should be treated equally.  Do not stare. Sometimes it is an eye-opening experience to see someone with a disability in public. However, people with disabilities have lives just like everyone else. You are certainly allowed to look, but do not stare at a person with a disability. Simply view them the way you view others.  Respect and understand confidentiality. People with disabilities have a right to privacy. They are not obligated to tell you about their disability. If someone does tell you about his/her disability, do not assume that he/she is comfortable with you telling other people about his/her disability. Always ask permission to discuss the disability before you do it. 
5. People with disabilities _______________ tell others about their disabilities

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Students are advised to tune out distractions and focus on study.

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An American game that has traveled well is basketball, now played by more than 250 million people worldwide in an organized fashion, as well as by countless others in “pick-up” games. Basketball originated in 1891 when a future Presbyterian minister named James Naismith (1861-1939) was assigned to teach a physical education class at a Young Men’s Christian Association (YMCA) training school in Springfield, Massachusetts. The class had been noted for being disorderly, and Naismith was told to invent a new game to keep the young men occupied. Since it was winter and very cold outside, a game that could be played indoors was desirable.  Naismith thought back to his boyhood in Canada, where he and his friends had played “duck on a rock,” which involved trying to knock a large rock off a boulder by throwing smaller rocks at it. He also recalled watching rugby players toss a ball into a box in a gymnasium. He had the idea of nailing up raised boxes into which players would attempt to throw a ball. When boxes couldn’t be found, he used peach baskets. According to Alexander Wolff, in his book 100 Years of Hoops, Naismith drew up the rules for the new game in “about an hour.” Most of them still apply in some forms today.  Basketball caught on because graduates of the YMCA school traveled widely, because Naismith disseminated the rules freely, and because there was a need for a simple game that could be played indoors during winter. Naismith’s legacy included the first great college basketball coach, Forrest “Phog” Allen (1885-1974), who played for Naismith at the University of Kansas and went on to win 771 games as a coach at Kansas himself. Among Allen’s star players was Wilt Chamberlain, who became one of professional basketball’s first superstars – one night in 1962, he scored a record 100 points in a game.  The first professional basketball league was formed in 1898; players earned $2.50 for home games, $1.25 for games on the road. Not quite 100 years later, Juwan Howard, a star player for the Washington Bullets (now called the Washington Wizards), had competing offers of more than $100 million over seven seasons from the Bullets and the Miami Heat.  Many teams in the National Basketball Association now have foreign players, who return home to represent their native countries during the Olympic Games. The so-called Dream Team, made up of the top American professional basketball players, has represented
the United States in recent Olympic Games. In 1996 the Dream Team trailed some opponents until fairly late in the games. In Athens in 2004 Argentina took home the gold, the first time a Latin American country won the basketball honor. 
8. Which of the following is NOT true according to the passage?

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A generation gap in the workplace can make workers both young and old feel inferior, as well as hamper productivity and teamwork. Differences between generations can be seen in work ethics, habits and communication styles. Younger workers might fear not being taken seriously by their older colleagues, while older workers might fear that their experience is not valued but replaced by workers with knowledge of more current technology. However, members of each generation can close the gap between them if they’re willing to meet one another halfway. Older workers can show respect to the younger set by asking for their opinions and recognizing their contributions to the workplace as valid, or complimenting them on a job well done. Younger workers can show their elders respect by asking for advice on how to manage a situation with work, based on the older worker’s many years of experience. It’s important for both entry- and senior-level workers to see each other as equals, regardless of the type of position in which they work. No one wants to feel inferior or irrelevant just because of their age. Rather, a generation gap at work can be a learning opportunity. Workers can also put themselves in their colleagues’ shoes to determine what might be bothering them about their generational age difference. If a person is much older than another, perhaps it is bitterness about fewer job opportunities, or fear that a younger worker might seem more relevant and edge him out of his job. If workers open their minds to understand where co-workers are coming from, it can help ease any tension between them and appreciate each other’s work contributions.  If age seems to be a problem for someone at the workplace, it can be helpful to do the very opposite of what a co-worker might expect from someone of a different age set due to stereotypes. For example, if a worker is considerably younger such as right out of college, she can share researched information to indicate that she knows what she’s doing, or show curiosity instead of upset to indicate emotional maturity if the person makes a disparaging remark about her youth. Older workers can maintain an enthusiastic attitude about work instead of showing boredom or bitterness from past experiences. Workers can, moreover, directly address the concern of age differences at work with the colleague at odds with them by asking the person for constructive advice on how to handle the issue. For example, older workers who are unfamiliar with new software that younger colleagues understand might acknowledge to them that they did the same tasks differently in years past but show interest in learning the program to keep up with modern technology. Learning to speak their technological language can make them feel more connected. Likewise, a younger worker can admit to being green on the work scene, but eager to gain experience by learning from senior colleagues.  
7. The word “acknowledge” is closest in meaning to ___________

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The fashionable store is an attraction in the city __ the product quality is nice.

Rewrite the sentence:
If you don’t stop swimming in that lake, you will have a rash

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Our children _______to school by bus every morning.

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Paul Watson is an environmental activist. He is a man who believes that he must do something, not just talk about doing something. Paul believes in protecting endangered animals, and he protects them in controversial ways. Some people think that Watson is a hero and admire him very much. Other people think that he is a criminal. On July 16th, 1979, Paul Watson and his crew were on his ship, which is called the Sea Shepherd. Watson and the people who work on the Sea Shepherd were hunting on the Atlantic Ocean near Portugal. However, they had a strange prey, instead of hunting for animals, their prey was a ship, the Sierra. The Sea Shepherd found the Sierra, ran into it and sank it. As a result, the Sierra never returned to the sea. The Sea Shepherd, on the other hand, returned to its home in Canada. Paul Watson and his worked thought that they had been successful. The Sierra had been a whaling ship, which had operated illegally. The captain and the crew of the Sierra did not obey any of the international laws that restrict whaling. Instead, they killed as many whales as they could, quickly cut off the meat, and froze it. Later, they sold the whale meat in countries where it is eaten. Paul Watson tried to persuade the international whaling commission to stop the Sierra. However, the commission did very little, and Paul became impatient. He decided to stop the Sierra and whaling ships in any way that he could. He offered to pay $25,000 to an one who sank any illegal whaling ship, and he sank the Sierra. He acted because he believed that the whales must be protected. Still, he acted without the approval of the government; therefore, his action controversial. Paul Watson is not the only environmental activist. Other men and women are also fighting to protect the Earth. Like Paul Watson, they do not always have the approval of their governments, and like Watson, they have become impatient. Yet, because of their concern for the environment, they will act to protect it.
2. When something is controversial: 

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Lan: Do you think it's important for young people to keep fit? - Nam: ____