Read the following passage and choose the best answer (A, B, C, D):
Classrooms have changed considerably in the last hundred years. In the early 1900s, the (1) ______ class in England was twice as big as the average in the 1960s – sixty pupils per class compared with thirty. Nowadays, the average class size in a secondary school is twentythree, (2) ______ is still higher than in many other countries. A hundred years (3) ______, teachers were stricter than today. Punishment was also more severe: pupils were often hit for bad behaviour - a practice not allowed in schools today. The curriculum in the past was also (4) ______ extensive and concentrated on the three Rs - Reading, Writing and Arithmetic – whereas today’s curriculum includes everything from business studies to philosophy. Some people think that the teaching methods used in schools today are not as (5) ______ as those used in the past but, given the wide range of interactive tools available today, the 21st century is definitely the most interesting time to be in the classroom for teachers and pupils alike

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Zoos used to be primarily a place for people to see wild animals they had never seen.  Now, however, zoos serve a new purpose – to be captive-breeding programs for endangered animals. There are less than a hundred Sumatran rhinos worldwide, and three were born in Cincinnati Zoo. When old enough, one of the males was sent to Way Kamabas National Park in Sumatra and this helped to start the process of re-populating his species in the wild and saving it from the extinction.  Other zoos have started captive-breeding programs as well. Zoos have saved the Arabian onyx, the black-footed ferret, the red wolf, the Guam rail, and the California condor. But the cost of the programs for saving the threatened animals is not cheap. The condor program alone costs up to $2 million a year. While it is mostly large-city zoos involved in captive breeding, smaller zoos do their part. The Miller Park Zoo in Bloomington, Illinois, is working on breeding the endangered, and small. Mount Graham red squirrel.  Zoos have always been involved in animal conservation to some degree, but the question of which animals to save is a big one. Endangered animals may not be the most exciting to see in a zoo, and to di conservation work the zoos must survive financially. Space is a problem as well. A zoo might be able to save a small number of large animals or a large number of small ones. Currently, the most threatened group of animals is amphibians. Zoos realize that visitors may not want to see frogs, salamanders, or other small animals and may only pay to see rhinos, lions, and tigers. Some scientists believe zoos should be less tourist attractions and more conservation sanctuaries. Thus, although zoos continue to do good work, they still confront tricky questions. There are a limited number of animals that can be cared for in zoos, and that means many species on the edge of extinction may not survive. The Sumatran orangutan and a thousand other threatened species have not made it into a captive-breeding program, but the species will continue to exist. How? In the Frozen Zoo. Cells from these animals are stored in the San Diego Zoo Institute for Conservation Research in liquid nitrogen. Only one animal in the Frozen Zoo is presently extinct, but many others are at dire risk. In the Frozen Zoo, however, the cells of animals will be preserved for study through their genetic material.
 In paragraph three, what can be inferred from this statement?
3. Endangered animals may not be the most exciting to see in a zoo, and to do conservation work the zoos must survive financially.

Read the following passage and choose the best answer (A, B, C, D):
It’s probably the most painstaking, heart wrenching, and stress inducing test of dedication a marriage can face. But the reward at the end is pretty sweet. At the annual Wife Carrying World Championships in Sonkajärvi, Finland, male competitors race around a track hauling their female partners on their backs. Winner takes home his wife’s weight in beer. It’s no ordinary racetrack, either. Competitors must wade through a neck-deep pool of water, climb over hurdles, and run through pits of sand before crossing the finish line. While some participants don crazy costumes for the pre-race, the actual event is pretty straightlaced. Wives must weigh at least 49 kilograms (108 pounds). Any woman lighter than that is required to carry a heavy rucksack until she reaches this minimum. A participant who drops his wife will be penalized 15 seconds. But there is one catch: contestants don’t have to carry their own wives. A friend’s wife, stranger’s wife, or even a random grandmother will do – as long as she’s over 17. Contestants flock from 47 countries across the globe to show their stuff in this epic display of brute strength. This year, Finnish couple Taisto Miettinen and Kristiina Haapanen captured the title for the fourth consecutive year. The 46-year-old lawyer and his wife completed the 235-meter course in one minute and four seconds. Like any dedicated athlete, Miettinen reported that he’d been training for a while. “In last autumn, I started running in the track, one hundred, two hundred and four hundred meters,” Miettinen said in a post-race interview. He also practiced the course in ski boots to build leg strength. The competition, which began in 1992, is supposedly rooted in the legend of Ronkainen the Robber — a hardnosed gang leader who hazed potential members by making them lug sacks of grain or live pigs over a similar course. He and his comrades also made a habit of stealing women from neighboring villages as a nod to this practice, many men “steal” friends’ wives for the competition. If you want to compete but can’t make it to Finland, there’s a North American version of the contest held in October at Sunday River Resort in Maine. With 100-plus pounds of brewski on the line, you might want to tell your significant other to start shaping up.
4. According to paragraph 2, Which of the following is NOT mentioned as a task for competitors to cross on the racetrack?

Each sentence has a mistake. Find it bychosing A B C or D

The Mayan Indians lived in Mexico for thousand of years before the Spanish arrived in the 1500s
 

Read the following passage and choose the best answer (A, B, C, D):
Because the low latitudes of the Earth, the areas near the equator, receive more heat than the latitudes near the poles, and because the nature of heat is to expand and move, heat is transported from the tropics to the middle and high latitudes. Some of this heat is moved by winds and some by ocean currents, and some gets stored in the atmosphere in the form of latent heat. The term “latent heat” refers to the energy that has to be used to convert liquid water to water vapor. We know that if we warm a pan of water on a stove, it will evaporate, or turn into vapor, faster than if it is allowed to sit at room temperature. We also know that if we hang wet clothes outside in the summertime they will dry faster than in winter, when temperatures are colder. The energy used in both cases to change liquid water to water vapor is supplied by heat – supplied by the stove in the first case and by the Sun in the latter case. This energy is not lost. It is stored in water vapor in the atmosphere as latent heat. Eventually, the water stored as vapor in the atmosphere will condense to liquid again, and the energy will be released to the atmosphere. In the atmosphere, a large portion of the Sun’s incoming energy is used to evaporate water, primarily in the tropical oceans. Scientists have tried to quantify this proportion of the Sun’s energy. By analyzing temperature, water vapor, and wind data around the globe, they have estimated the quantity to be about 90 watts per square meter, or nearly 30 percent of the Sun’s energy. Once this latent heat is stored within the atmosphere, it can be transported, primarily to higher latitudes, by prevailing, large-scale winds. Or it can be transported vertically to higher levels in the atmosphere, where it forms clouds and subsequent storms, which then release the energy back to the atmosphere
3. The underlined word “it” in the first paragraph refers to _______________

Books which give instructions on how to do things are very popular in the United States today. Thousands of these How-to books are useful. In fact, there are about four thousand books with titles that begin with the words “How to”. One book may tell you how to earn more money. Another may tell you how to save or spend it and another may explain how to give your money away.

Many How-to books give advice on careers. They tell you how to choose a career and ‘now to succeed in it. If you fail, however, you can buy the book ” How to Turn Failure into Success”. If you would like to become very rich, you can buy the book “How to Make a Millionaire”. If you never make any money at all, you may need a book called “How to Live on Nothing”.

One of the most popular types of books is one that helps you with personal problems. If you want to have a better love of life, you can read “How to Succeed in Love every Minute of Your Life”. If you are tired of books on happiness, you may prefer books which give step-by-step instructions on how to redecorate or enlarge a house.

Why have How-to books become so popular? Probably because life has become so complex. Today people have far more free time to use, more choices to make, and more problems to solve. How-to books help people deal with modern life.

It can be inferred from the passage that

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the following questions:
The ruined temples of Angkor are perhaps one of the most impressive Seven Wonders of the World. Located in modern day Cambodia near Lake Tonle Sap, the largest freshwater lake in Asia, Angkor was the seat of power for the Khmer Empire for the ninth to the fifteenth century. The ruins of Angkor are documented as some of the most impressive ones in the world, rivaling the pyramids of Giza in Egypt. Why this mighty civilization died out is a question that archaeologists are now only beginning to ponder. The answer, it turns out, may be linked with the availability of fresh water.
One possible explanation for the downfall of the Khmer Empire has to do with the inhabitant’s irrigation system. The temples and palaces of Angkor were constructed around a series of artificial reservoirs and canals which were annually flooded to capacity by the Mekong River. Once filled, they were used to irrigate the surrounding paddies and farmland during the course of the year. Farmers were completely dependent on the water for their crucial rice crop. Without consistent irrigation, the farmers would have been unable to maintain functional crop production.
Scientists speculate that toward the end of the Khmer Empire the hydraulic system of the reservoirs and canals broke down. The construction of hundreds of sandstone temples and palaces required an enormous amount of physical labor. In addition, as the capital of Khmer Empire, Angkor contained upwards of one hundred thousand people who resided in and around Angkor. In order to feed so many people, the local farmers were driven to grow food more quickly and more efficiently. After centuries of continual use, the irrigation system was pushed beyond its capacity. Soil erosion, nutrient depletion, and loss of water led to decrease in the food supply. With the less food available, the people of Angkor slowly began to migrate to other parts of Cambodia, thus leaving the marvelous city of Angkor to be swallowed by the jungle. Therefore, it is speculated that the Khmer Empire may have fallen victim to its own decrepit infrastructure.

What is the passage mainly about?

Read the following passage and choose the best answer (A, B, C, D):
Previously, people often only considered second-hand smoke as a welfare issue, focusing on the smell and the irritation that tobacco smoke causes to eyes, nose and throat. But now the weight of evidence for much more serious risks to health from second-hand smoke has grown too great to ignore. Tobacco smoke contains around 4,000 chemicals, including arsenic, benzene, formaldehyde and ammonia. Around 60 of these chemicals are known or suspected to cause cancer. Many of the toxic chemicals are actually more concentrated in the smoke that’s given off by the burning tip of a cigarette (sidestream smoke). Around 85 per cent of the smoke in a room where people are smoking is the more toxic sidestream smoke. By breathing in it in the atmosphere, the non-smoker is exposed to many of the same health risks as the smoker. The best known risk to smokers, lung cancer, is also more common in people regularly exposed to second-hand smoke. The Government’s Scientific Committee on Tobacco and Health (SCOTH) reported in 1998 that exposure to second-hand smoke increases the risk of lung cancer in non-smokers by 20-30 per cent. Even though they inhale only 1% of the smoke, non-smokers exposed to second-hand smoke may suffer 25 per cent of the increased risk of heart disease associated with active smoking (one recent study suggests it might be as much as 50 per cent). Just 30 minutes of breathing second-hand smoke can reduce the coronary blood supply of a non-smoker to the same level as that of a smoker. A study in New Zealand found that exposure to second-hand smoke increases the risk of stroke by 82 per cent in non-smokers. This is a serious concern, as stroke is such a common condition. Moreover, around 3.4 million people in the UK have asthma and for most of these, tobacco smoke is a trigger for an asthma attack. For someone with asthma, just one hour of exposure to second-hand smoke can cause a 20 per cent deterioration in lung function. During pregnancy, breathing in second-hand smoke increases the risk of having a baby with a low birth weight. Small babies are at much greater risk of infections and other health problems. A recent review of international research on the immediate health impact of smokefree workplace legislation found rapid and dramatic improvements. Air quality, respiratory health and levels of heart attacks and heart disease all improved substantially within months of the legislation being introduced.
5. People exposed to second-hand smoke for 30 minutes ___________

Read the following passage and choose the best answer (A, B, C, D):
Modern technology, in all its various forms, has changed the way we live our lives,  but unfortunately, (1) _______ has not always been for the better. A number of things we used to value highly are gradually disappearing or have disappeared altogether. Take punctuality, for example; before mobile phones, people had to keep their appointments and get to meetings (2) _______ time. Now, it seems, it is perfectly acceptable to send a text five minutes before you are due to meet, telling your friend or colleague not to expect you for another half an hour or so.  The Internet, too, has had a negative effect on our (3) _________. Rudeness seems to be the language of debate on any site which (4) ________ users to give their opinions. Anonymity makes it easier for people to insult anyone that has views which are different from their own. They lose all sense of politeness and restraint, safe in the knowledge that they (5) _______ never be identified

Choose the best answer:
All students ____ wear uniforms at school because it is a rule.

Read the following passage and choose the best answer (A, B, C, D):
Nuts could be the key to keeping slim, according to new research. Scientists from Harvard University and Harvard Medical School say that replacing and unhealthy snack with half a daily _____ (1) of nuts could slow weight gain in people as they get older. Walnuts ____________ (2) particular appeared to offer good results and were linked to a 15% lower risk of obesity. Researchers conducted a long-term study which followed 51,529 male health professionals aged 40 to 5, 121,700 nurses aged 35 to 55 and 16,686 nurses aged 24 to 44. Participants had their weight ____________ (3) every four years and were asked how often they had eaten nuts. They also had to report their exercise every two years. The findings, ___________________ (4) in the online journal BMJ Nutrition, Prevention and Health, showed that increasing nut consumption was associated with less risk of putting on two or more kilos over a four-year period. However, the researchers say the study is ________ (5) and therefore cannot establish a definite cause.

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the following questions:
Tourism and Heritage Protection Travelling is a great thing to do. It helps us learn about different people and different places. Some people travel because they want to see nature. Others travel because they want to make friends and try great food. Of course, a lot of tourists are interested in traditional culture.
Tourism can be very good for traditional cultures. This is because when people travel to another country, they often want to learn more about that country’s traditions, such as music, food, and history. Therefore, the local people in that country will keep their traditional culture alive. They will wear traditional clothing, and sell traditional food. They will also have shows for tourists. These shows can be dances, concerts, plays, or something else.
Tourism also helps people respect each other. If you understand another culture well, you will probably respect that culture much more. You will probably want to protect that culture as well. However, tourism is not always good for traditional culture. Many people say that tourism creates “fake traditional culture”. This means that the local people wear traditional costumes, and do traditional dances only for tourists, but that is not their real lifestyle. Their real lifestyles are similar to the tourists’ lifestyle. They are just pretending because they want to make money.

Why do local people want tourism?

Read the following passage and choose the best answer (A, B, C, D):
How busy is too busy? For some it means having to miss the occasional long lunch;  for others, it means missing lunch altogether. For a few, it is not being able to take a “sickie” once a month. Then there is a group of people for whom working every evening and weekend is normal, and frantic is the tempo of their lives. For most senior executives, workloads swing between extremely busy and frenzied. The vice-president of the management consultancy AT Kearney and its head of telecommunications for the Asia-Pacific region, Neil Plumridge, says his work weeks vary from a “manageable” 45 hours to 80 hours, but average 60 hours.  Three warning signs alert Plumridge about his workload: sleep, scheduling and family. He knows he has too much on when he gets less than six hours of sleep for three consecutive nights; when he is constantly having to reschedule appointments; “and the third one is on the family side”, says Plumridge, the father of a three-year-old daughter, and expecting a second child in October. “If I happen to miss a birthday or anniversary, I know things are out of control.” Being “too busy” is highly subjective. But for any individual, the perception of being too busy over a prolonged period can start showing up as stress: disturbed sleep, and declining mental and physical health. National workers’ compensation figures show stress causes the most lost time of any workplace injury. Employees suffering stress are off work an average of 16.6 weeks. The effects of stress are also expensive.  Comcare, the Federal Government insurer, reports that in 2003-04, claims for psychological injury accounted for 7% of claims but almost 27% of claim costs. Experts say the key to dealing with stress is not to focus on relief – a game of golf or a massage – but to reassess workloads. Neil Plumridge says he makes it a priority to work out what has to change; that might mean allocating extra resources to a job, allowing more time or changing expectations. The decision may take several days. He also relies on the advice of colleagues, saying his peers coach each other with business problems. “Just a fresh pair of eyes over an issue can help,” he says. Executive stress is not confined to big organizations. Vanessa Stoykov has been running her own advertising and public relations business for seven years, specializing in work for financial and professional services firms. Evolution Media has grown so fast that it debuted on the BRW Fast 100 list of fastest-growing small enterprises last year – just after Stoykov had her first child. Stoykov thrives on the mental stimulation of running her own business. “Like everyone, I have the occasional day when I think my head’s going to blow off,” she says. Because of the growth phase the business is in, Stoykov has to concentrate on short-term stress relief – weekends in the mountains, the occasional “mental health” day – rather than delegating more work. She says: “We’re hiring more people, but you need to train them, teach them about the culture and the clients, so it’s actually more work rather than less.” 
3. According to the vice-president of the management consultancy AT Kearney and its head of telecommunications for the Asia-Pacific region, Neil Plumridge, what is NOT the warning sign about his workload?

Read the following passage and choose the best answer (A, B, C, D):
Many scientists believe our love of sugar may actually be an addiction. When we eat or drink sugary foods, the sugar enters our blood and affects parts of our brain that make us feel good. Then the good feeling goes away, leaving us wanting more. All tasty foods do this, but sugar has a particularly strong effect. In this way, it is in fact an addictive drug, one that doctors recommend we all cut down on. “It seems like every time I study an illness and trace a path to the first cause, I find my way back to sugar,” says scientist Richard Johnson. One- third of adults worldwide have high blood pressure, and up to 347 million have diabetes. Why? "Sugar, we believe, is one of the culprits, if not the major culprit," says Johnson. Our bodies are designed to survive on very little sugar. Early humans often had very little food, so our bodies learned to be very efficient in storing sugar as fat. In this way, we had energy stored for when there was no food. But today, most people have more than enough. So the very thing that once saved us may now be killing us. So what is the solution? It’s obvious that we need to eat less sugar. The trouble is, in today’s world, it’s extremely difficult to avoid. From breakfast cereals to after-dinner desserts, our foods are increasingly filled with it. Some manufacturers even use sugar to replace taste in foods that are advertised as low in fat. But there are those who are fighting back against sugar. Many schools are replacing sugary desserts with healthier options like fruit. Other schools are growing their own food in gardens, or building facilities like walking tracks so students and others in the community can exercise. The battle has not yet been lost.  
1. What is this passage mainly about?

Read the following passage and choose the best answer (A, B, C, D):
You get off your plane and make your way to the Baggage Reclaim area. After quite some time spent waiting, their is no sign of your bags and you begin to consider the possibility that they may have gone (1) _________. What should you do? Firstly, don’t panic. The most likely (2) _________ is that your bags simply didn’t make it onto the flight, perhaps because they were mislaid at the departure airport, or perhaps because the aircraft had already (3) _________ its weight allowance. If they fail to appear on the carousel, report the loss before you leave the baggage hall and go through customs. Recovering your luggage should be no problems, (4) ______ you’ve kept hold of your baggage checks – those little barcodes stuck to the back of your tickets at check-in. Go to the handling agent’s desk and complete a Property Irregularity Report (PIR) form, (5) _________ describes the checked bag and its contents. Then, ask the baggageservices manager for a contact telephone number and confirm that your bags will be forwarded to your final destination

Choose the best answer:
Cuc Phuong National Park is _________160 km South West of Ha Noi.

Read the following passage and choose the best answer (A, B, C, D):
How busy is too busy? For some it means having to miss the occasional long lunch;  for others, it means missing lunch altogether. For a few, it is not being able to take a “sickie” once a month. Then there is a group of people for whom working every evening and weekend is normal, and frantic is the tempo of their lives. For most senior executives, workloads swing between extremely busy and frenzied. The vice-president of the management consultancy AT Kearney and its head of telecommunications for the Asia-Pacific region, Neil Plumridge, says his work weeks vary from a “manageable” 45 hours to 80 hours, but average 60 hours.  Three warning signs alert Plumridge about his workload: sleep, scheduling and family. He knows he has too much on when he gets less than six hours of sleep for three consecutive nights; when he is constantly having to reschedule appointments; “and the third one is on the family side”, says Plumridge, the father of a three-year-old daughter, and expecting a second child in October. “If I happen to miss a birthday or anniversary, I know things are out of control.” Being “too busy” is highly subjective. But for any individual, the perception of being too busy over a prolonged period can start showing up as stress: disturbed sleep, and declining mental and physical health. National workers’ compensation figures show stress causes the most lost time of any workplace injury. Employees suffering stress are off work an average of 16.6 weeks. The effects of stress are also expensive.  Comcare, the Federal Government insurer, reports that in 2003-04, claims for psychological injury accounted for 7% of claims but almost 27% of claim costs. Experts say the key to dealing with stress is not to focus on relief – a game of golf or a massage – but to reassess workloads. Neil Plumridge says he makes it a priority to work out what has to change; that might mean allocating extra resources to a job, allowing more time or changing expectations. The decision may take several days. He also relies on the advice of colleagues, saying his peers coach each other with business problems. “Just a fresh pair of eyes over an issue can help,” he says. Executive stress is not confined to big organizations. Vanessa Stoykov has been running her own advertising and public relations business for seven years, specializing in work for financial and professional services firms. Evolution Media has grown so fast that it debuted on the BRW Fast 100 list of fastest-growing small enterprises last year – just after Stoykov had her first child. Stoykov thrives on the mental stimulation of running her own business. “Like everyone, I have the occasional day when I think my head’s going to blow off,” she says. Because of the growth phase the business is in, Stoykov has to concentrate on short-term stress relief – weekends in the mountains, the occasional “mental health” day – rather than delegating more work. She says: “We’re hiring more people, but you need to train them, teach them about the culture and the clients, so it’s actually more work rather than less.” 
2. The word “consecutive” in paragraph 2 mostly means ____________

Swine influenza (also called swine flu, hog flu and pig flu) is an infection of a host animal by any one of several specific types of microscopic organisms called "swine influenza virus". A swine influenza virus (SIV) is any strain of the influenza family of viruses that is usually hosted by (is endemic in) pigs. As of 2009, the known SIV strains are the influenza c virus and the subtypes of the influenza A virus known as HI N1, H1N2, H3N1, H3N2 and H2N3. Swine influenza is common in pigs in the mid-western United States (and occasionally in other states), Mexico, Canada, South America, Europe (including the UK, Sweden and Italy) Kenya Mainland China, Taiwan Japan and other parts of eastern Asia.

Transmission of swine influenza vims from pigs to humans is not common and does not always cause human influenza, often only resulting in the production of antibodies in the blood. The meat of the animal poses no risk of transmitting the virus when properly cooked. If transmission does cause human influenza, it is called zoonotic swine flu. People who work with pigs, especially people with intense exposures, are at increased risk of catching swine flu. In the mid-20th century, identification of influenza subtypes became possible. This allows accurate diagnosis of transmission to humans. Since then, fifty confirmed transmissions have been recorded. Rarely, these strains of swine flu can pass from human to human. In humans, the symptoms of swine flu are similar to those of influenza and of influenza-like illness in general namely chills fever sore throat, muscle pains severe headache, coughing, weakness and general discomfort.

The 2009 flu outbreak in humans known as "swine flu" is due to a new strain of influenza A virus subtype H1N1 that contains genes closely related to swine influenza. The origin of this new strain is unknown. However, the World Organization for Animal Health (OIE) reports that this strain has not been isolated in pigs. This strain can be transmitted from human to human, and causes the normal symptoms of influenza

What is the main topic of the passage?

Read the following passage and choose the best answer (A, B, C, D):
After years of hype and false starts, the shift to clean power has begun to accelerate at a pace that has taken the most experienced experts by surprise. Even leaders in the oil and gas sector have been forced to confront an existential question: will the 21st century be the last one for fossil fuels? It is early, but the evidence is mounting. Wind and solar parks are being built at unprecedented rates, threatening the business models of established power companies. Electric cars that were hard to even buy eight years ago are selling at an exponential rate, in the process driving down the price of batteries that hold the key to unleashing new levels of green growth. “This clean energy disruption has just started and what is striking is how much of a financial impact it is already having on some companies,” says Per Lekander, a portfolio manager at London’s Lansdowne Partners hedge fund, who has tracked global energy markets for more than 25 years. “It hit the electricity sector first, in Europe in 2013 and then the US two years later. Now it has spread to the auto sector and I think the oil industry is next.” The shift has come as increased government efforts to curb climate change and smog have driven down costs and spurred technical advances, creating a green energy industry that looks nothing like it did a decade ago: expensive and sluggish. Today, China and India have picked up the baton and are driving a sector that has spread to every continent. The result was a banner year for green energy in 2016  
2. The fear of leaders from oil and gas sector company comes from ____

Read the following passage and choose the best answer (A, B, C, D):
How busy is too busy? For some it means having to miss the occasional long lunch;  for others, it means missing lunch altogether. For a few, it is not being able to take a “sickie” once a month. Then there is a group of people for whom working every evening and weekend is normal, and frantic is the tempo of their lives. For most senior executives, workloads swing between extremely busy and frenzied. The vice-president of the management consultancy AT Kearney and its head of telecommunications for the Asia-Pacific region, Neil Plumridge, says his work weeks vary from a “manageable” 45 hours to 80 hours, but average 60 hours.  Three warning signs alert Plumridge about his workload: sleep, scheduling and family. He knows he has too much on when he gets less than six hours of sleep for three consecutive nights; when he is constantly having to reschedule appointments; “and the third one is on the family side”, says Plumridge, the father of a three-year-old daughter, and expecting a second child in October. “If I happen to miss a birthday or anniversary, I know things are out of control.” Being “too busy” is highly subjective. But for any individual, the perception of being too busy over a prolonged period can start showing up as stress: disturbed sleep, and declining mental and physical health. National workers’ compensation figures show stress causes the most lost time of any workplace injury. Employees suffering stress are off work an average of 16.6 weeks. The effects of stress are also expensive.  Comcare, the Federal Government insurer, reports that in 2003-04, claims for psychological injury accounted for 7% of claims but almost 27% of claim costs. Experts say the key to dealing with stress is not to focus on relief – a game of golf or a massage – but to reassess workloads. Neil Plumridge says he makes it a priority to work out what has to change; that might mean allocating extra resources to a job, allowing more time or changing expectations. The decision may take several days. He also relies on the advice of colleagues, saying his peers coach each other with business problems. “Just a fresh pair of eyes over an issue can help,” he says. Executive stress is not confined to big organizations. Vanessa Stoykov has been running her own advertising and public relations business for seven years, specializing in work for financial and professional services firms. Evolution Media has grown so fast that it debuted on the BRW Fast 100 list of fastest-growing small enterprises last year – just after Stoykov had her first child. Stoykov thrives on the mental stimulation of running her own business. “Like everyone, I have the occasional day when I think my head’s going to blow off,” she says. Because of the growth phase the business is in, Stoykov has to concentrate on short-term stress relief – weekends in the mountains, the occasional “mental health” day – rather than delegating more work. She says: “We’re hiring more people, but you need to train them, teach them about the culture and the clients, so it’s actually more work rather than less.” 
1. Which of the following could be the title of the passage?

Read the following passage and choose the best answer (A, B, C, D):
Rogue waves are extremely large waves that are more than double the average height of most waves. According to mathematical calculations and various personal accounts, rogue waves can reach remarkable heights. They appear unexpectedly in calm waters and can do major damage, even to large ships. Unlike tsunamis, which are practically undetectable in deep water, rogue waves only occur far out at sea. Stories about rogue waves have circulated amongst sailors for centuries, but it was not until recently that scientists confirmed they actually exist. What they still are not sure of, however, is what causes them. Some instances of rogue waves have been explained by the interactions of normal wave patterns with ocean currents. Scientists believe that it is possible for waves to reach the heights described when they come into contact with strong ocean currents. The wave heights increase significantly when a normal wave reaches a current head on. In other words, the wave is built up by the power of the current. This explanation was first proposed after scientists observed a high incidence of rogue waves in the ocean surrounding the southern tip of Africa. In fact, since 1990, at least twenty ships have encountered the waves, which reportedly reached up to 190 feet. The waves are thought to be caused by wave interactions with the strong Agulhas Current, which runs southbound along the east coast of the continent.  
6. The author discusses wave reinforcement in order to ____