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Birds are even more disrupted by their noisy neighbours than had been thought  previously, researchers have found. And human activities could be preventing birds from reproducing and even developing normal social behaviour and keeping the peace.  A study by Queen’s University Belfast found that when European robins were subjected to human produced noises their behaviour changed. Background noise appeared to mask the communication of crucial information between birds. While aggressive communication is common and birds respond to it, interference through noise can lead to the birds mistaking the signals.  Birds can end up in situations all too familiar to humans. “The birds receive incomplete information on their opponent’s intent and do not appropriately adjust their response,” explained Arnott. “Where song is disguised by background noise, in some cases the male ends up fighting more vigorously than he should, but at other times gives in too easily.”Arnott said the purpose of birdsong was twofold – to attract mates and defend territory. Birds already face an array of human-made dangers, from pesticides and intensive farming to shooting and poisoning. But noise had often been overlooked, the paper in Biology Letters found. A spokesperson for the RSPB said: “Everyone is becoming increasingly concerned that nature is in crisis in the UK, with one in 10 of our wildlife species at threat of extinction. Many of our birds’ populations are already facing a serious crisis as a result of habitat loss, climate change and other human activities. This report is a good reminder that the way we live and our lifestyle has an impact on our natural world, and that we need to protect our natural world if we want to let nature sing.”  For birds, the extra burden of noise pollution adds to extraordinary decline in species, including among once common birds, in recent decades due to such activities as agricultural practice and pesticide use. In the experiment the team used playbacks of robin song to stimulate responses from birds who were territory holders. Simple or complex songs were used in either the presence or absence of noise. The researchers found that song complexity  was used as a signal of aggressive intent; birds demonstrated higher aggressive intent towards complex rather than simple song. This process was disrupted by the presence of added noise.
8. Which of the following can be inferred from the passage?

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Anna Gomez is a successful TV sports presenter, but most people still think of her as the famous women’s ice-skating champion who won several important competitions when she was younger. “As a child, my dream was actually to become a ballet dancer – I didn’t own any skates until I was nine, and didn’t become really keen on skating until I was fourteen,” says Anna. She went on to university, where, despite ice-skating almost all the time, she left with an excellent degree. “I felt I owed it to my parents. They supported me through university, and expected me to do well there – I didn’t feel I could disappoint them.” In a sport where most stars become famous as teenagers, Anna was unusual in being in her twenties before she won any major titles. “When I was younger, I got very angry at competitions, shouting at judges if I disagreed with them. That made me unpopular, especially with other skaters. My technique was just as good as theirs and I had a very encouraging coach at the time. The problem was in my head – I just didn’t think I had what it takes to be a champion. That changed as I won more competitions, and I was performing at my best by the age of twenty-five.” Anna retired from professional ice-skating five years later, having accomplished great success during that period. “It was a difficult decision. As you get near the end of your career, people always ask when you’re going to stop. At the time, I wasn’t sure that I was actually ready to give up. But, looking back, I’m glad I stopped when I did. You shouldn’t think too much about the past – just move on to the next thing.”  
2. What do we learn about Anna’s time at university?

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Stonehenge, the prehistoric stone circle in southern England, is one of the most distinctive and mysterious monuments in the world. The monument, which attracted more than one and a half million visitors last year, is thought to be up to 5,000 years old, and the heaviest stone weighs 38 tons. No one really knows how the stones got there, or the reason they look the way they do – but a piece removed from one of the stones six decades ago could bring some answers. At first glance, the new “discovery” - a cylinder of rock - might look unremarkable. But for Lewis and Robin Phillips, it meant one thing: their dad, Robert. In 1958, Robert Phillips worked on a major restoration project commissioned by the British government. The goal was to make the monument safer, and help historians better understand what Stonehenge was and why it was there. The team drilled through the largest of the sarsen rocks, removing three stone cores. Robert Phillips was gifted one as a souvenir. At the time, the core sample was considered to be “waste material,” Lewis said. “I think that the standards of the day, in conservation, were a bit different to what they are now,” Robert added. Six decades later, Robert - who’s now in his 90s - asked his sons to return the “waste material.” But what had become a family heirloom for the Phillips’ was “the Holy Grail” of Stonehenge for geologists, according to Susan Greaney, an archaeologist at English Heritage. “When the Phillips family first got in touch with us, we had no idea that this existed,” Greaney said. “We’d just assumed that they’d been thrown away.” In 1958, samples like this couldn’t provide much information - but now, Greaney added, it can help archaeologists understand where the stones were from and how they were transported. It could even provide clues to one of the biggest questions: why move all these rocks to one location? Right now, “we don’t know” is the answer to that, Greaney said. "We think this is a prehistoric temple. It’s aligned with the movements of the sun, so we think it’s some kind of ceremonial space. But exactly what the stones mean, why they built them in this way and set them up in the way we see today, there are lots of mysteries about Stonehenge that we have yet to get to the bottom of. 
4. According to paragraph 2, why was Lewis and Robin’s father offered to keep a piece of Stonehenge?

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There’s a direct link between employee satisfaction and customer satisfaction.  Employees are the driving factor behind customer satisfaction. Employee interactions set the tone for a positive or negative customer experience. When employees aren’t happy at work, their interactions with customers can, and almost always will, suffer. Over the course of time, this can have serious repercussions for a business. The place where this becomes the most critical is any business where employees are directly interacting with customers, such as retail or food service. Historically underpaid and overworked, employees in these jobs are tasked with spending their entire shifts serving customers.  This is where employee experience comes in. If even a fraction of a customer experience budget was spent on employee experience, there would be a huge return on investment. One of the easiest ways to enhance employee experience is to ask for and welcome employees’ feedback. They have great insight into customer needs. After all, they’re the ones who are directly interacting with customers and hearing their criticisms and compliments firsthand. Employees can be your biggest asset when it comes to customer satisfaction.  A large part of employee experience revolves around understanding what employees need and want and gaining insight into their work preferences. Another critical piece of the employee experience is training and development. Employees should be equipped with the skills they need to excel at their jobs and have opportunities to continue to learn and develop. They should be able to check in and touch base with their managers to keep track of their progress and discuss any questions or concerns as they arise. Showing employees that you value the work they’re doing is one of the easiest ways to boost their motivation. It can be as simple as saying thank you, to publicly acknowledging and celebrating their contributions. It’s not just the younger generations who crave recognition - no one likes to feel like the work they’re doing is going unnoticed.  It’s time to shift the mindset from employees working just to work, to acknowledging that they’re valuable contributors to a company’s success. Employees need to understand how important their role is and how their work fits into the bigger picture. They need to feel like their voices are being heard and they have respect from their managers. Most importantly, they need to be able to come to work and know that the next eight hours won’t be pure torture. 
5. The word “their” in paragraph 4 refers to _____

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The term “generation gap” may have been coined not long ago but the problem itself is as old as the hills. All sorts of conflicts and misunderstanding between younger and older generations occur in probably every family. Adults complain about arrogance and insensitivity of young people whereas the latter claim that their parents have no idea about what they are going through. There seems to be no perfect solution to this problem as the young and the old find it difficult, if not impossible, to communicate and accept opposite views. The fact that teenagers develop different values from those held by their parents leads to numerous conflicts. There are many reasons why the problem of generation gap arises. First of all, the period of adolescence is difficult. Teenagers are not children any longer, but they are no adults yet. They search for a sense of identity and crave independence. On the other hand, they depend on their parents financially and still need their parent consent when they want to go out, go for holidays, buy something expensive, invite friends home, etc. Very often teenagers treat their parents like enemies especially when they are not permitted to do one thing or another. Obviously, it is understandable when parents insist a teenager returns home before midnight. They have a wide knowledge of the world and all kinds of risks involved – reckless youngsters see no danger in walking alone in the middle of the night or getting a lift from a stranger who might be a serial killer. When children grow up and start their own families they are able to admit that their parents were usually right, although a bit overprotective at times  However, we must remember that adolescence is the period of making important decisions. Sixteen or seventeen-year-olds want to choose their career path or at least develop their talents, which in turn will enable them to decide upon a job later on. Secondly, it is in their late teens when they form their lifelong friendships, go for their first dates, analyze what qualities they will look for in their future partners. Unfortunately, a lot of parents do not want to accept the fact that their child is growing up and has the sole right to choose who she or he wants to become in the future. Such mothers and fathers often have their own idea what their child’s life should be. To my mind, this kind of behavior is really harmful and it can result in a very serious family conflict. Every now and then we meet forty-year-old people who accuse their parents of making them study the subject they hated or marrying the person they never loved. The generation gap problem, which usually disappears a few years later, in such families turns into an emotional wound which might never heal and the feeling of a wasted life on both parts. To sum up, although conflicts between teenagers and their parents are unavoidable, they definitely do not have to lead to an open war. My advice to parents is to try and treat teenagers as their equal partners and to accept their ideas. Teenagers should respect their mothers and fathers more, and be always ready to discuss serious problems with them. All in all, who else loves them more than their parents do?  
3. The word “coined” in paragraph 1 is closest in meaning to ______

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The research on tourism was .................... by scientists at the most famous national university.

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If you want to spend your time effectively, you can try the following tips. First, make a to-do list every day. Put the most important tasks at the top, even if  they’re things you’re dreading, and tackle them first. Include things you want to do on your list too, so you have items you’re looking forward to. Try motivating yourself with a reward if you get to everything on your list.  Once you know what you need to do, keep your work with you. That way, if you find yourself with extra time – while in the train or bus or waiting for an appointment – you can get something done.  Additionally, don’t be afraid to say no. It’s OK to say no if your friend asks you to go to a movie one night but you have a test the next morning. Instead, find a time that works for both of you and go to see the movie then.  Managing your time also includes finding you productive time. Are you a morning person or a night person? You’ll be more efficient of you work when you’re at your best.  Last but not least, create a dedicated study time. Set up a time devoted only to studying or homework. Shut off you phone and respond to calls or texts when your work is finished. Don’t check email or surf the web (except when you need to for the work you’re doing) during this time either. 
3. According to the passage, dating with friends also means ___________________

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A university is an institution of higher education and research, which grants ____ degrees at all levels in a variety of subjects.

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The comedy was so interesting that all ____________ clapped their hands.

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Certain birds are, more often than not, considered bad luck, or even a sign of impending death. For example, all over the world, both crows and ravens have some connection to war, and death. In early times, crows and ravens were thought to accompany the gods of war, or be signs of the gods’ approaching arrival. This idea later changed. Crows in particular were thought to be harbingers of ill fortune or, in some cases, guides to the afterlife. Woe be it to the person who saw a single crow or raven flying overhead, for this was most certainly a portent of death in the near future. Interestingly, though potentially bad luck for people individually, the raven is considered to be good luck for the crown of England. So much so, in fact, that a “raven master” is, even today, an actual government position in London. He takes care of the ravens there and also clips their wings, ensuring that these birds can never fly far from the seat of the British government. This way, the kingdom will never fall to ill fortune. Another bird that is thought to play a part in forecasting the fortunes of people is the swallow. Depending on how and when it is seen, the swallow can be a harbinger of either good or ill fortune. Perhaps inspired by the swallow’s red-brown breast, Christian people initially related the swallow to the death of Jesus Christ. Thus, people who saw a swallow fly through their house considered it a portent of death. Later, however, farmers began to consider swallows signs of good fortune. Any barn that has swallows living in it is sure to be blessed in the following year. Farmers also have to beware of killing a swallow; that would be certain to end any good luck they might have had. Though many people think these superstitions are old wives’ tales, there is actually some evidence to support them. For example, crows and ravens, being scavengers, appear at the aftermath of battles. Thus, large numbers of crows and ravens could be good indications of war in an area. As well, swallows feed on insects that can cause infections in cattle. Thus, a farmer who has many swallows in his barn may actually have healthier animals on his farm. Therefore, the next time you feel inclined to laugh at an old wives’ tale, maybe you had better find out if there is any truth to it first!
2. What does the phrase “this idea” in the first paragraph refer to?

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We’re all born with a passion for learning that for many of us sadly fades over time. A mindset of continuous learning best positions us for an ever-evolving future. Dr. Carol Dweck, a psychologist and Stanford professor, distinguishes between a fixed mindset and a growth mindset. In a fixed mindset, people believe that their basic qualities, like intelligence or talent, are fixed traits. They believe that talent alone, without effort, creates success. They believe that they are “smart” or “dumb” and that there is no way to change. No matter how hard they work at something, a ceiling prevents them from getting better. In a growth mindset, people believe that their basic abilities can be developed through dedication and hard work. Brains and talent are a starting point. This view creates a love of learning and a resilience that is essential for great accomplishments. The sky is the limit. It’s not about proving yourself, it’s about improving yourself. “Future Shock” author Alvin Toffler once said, “The illiterate of the 21st century will not be those who cannot read and write, but those who cannot learn, unlearn and relearn.” Learning and relearning can be fun. Unlearning is hard. It’s hard discarding old thinking, protocols, treatment plans, business practices and communication styles. But that hard work is necessary to progress and grow as people and professionals. Unlearning is particularly difficult for adults; kids are good at it. Our thinking becomes more rigid as we age. How difficult was it for medical professionals of the past to unlearn bloodletting, lobotomies, arsenic and mercury treatments, urine for teeth whitening, shock therapy, and heroin for children’s coughs? All were considered contemporary medicine in our great-grandparents’ day. The importance of learning, unlearning and relearning has never been more important than in today’s rapidly changing workplace
2. The word “positions” in paragraph 1 can be replaced by______

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Advances in mobile technology and social networking websites mean we spend more time online than ever before. If Facebook were a country, it would be the third largest in the world by population (The Economist, 2010). It is (1) ______ not surprising that so many psychologists, sociologists, and others are eager to give their thoughts on how this is impacting negatively on our society. The biggest criticism levelled at social networking is that young people are losing their offline friends to online friends (2) ______ are unable to provide the same deep connection and emotional support. However, a lot of research shows these criticisms are generally (3) ______. Allen et al. (2010) discovered that it is socially adjusted adolescents who are more likely to have a networking profile than those who are not. One study by the Pew Internet and American Life Project (2009) found that people are not (4) ______ offline friends with online companions but are using them to support their offline relationships. The study also found that social networks allow us to have discussions with a much more diverse set of people than in the real world, so we share knowledge with people from a wide (4) ______ of backgrounds

Each sentence has a mistake. Find it bychosing A B C or D

When oil or coal is burnt, a great number of smoke that contains some kinds of acid is produced

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English teenagers are to receive compulsory cooking lessons in schools. The idea is to encourage healthy eating to fight the country’s increasing obesity rate. It’s feared that basic cooking and food preparation skills are being lost as parents turn to pre-prepared convenience foods. Cooking was once regarded as an important part of education in England – even if it was mainly aimed at girls. In recent decades cooking has progressively become a minor activity in schools. In many cases the schools themselves have given up cooking meals in kitchens in the schools. But the rising level of obesity has led to a rethink about the food that children are given and the skills they should be taught. “What I want is to teach young people how to do basic, simple recipes like a tomato sauce, a bolognaise, a simple curry, a stir-fry – which they can use now at home and then in their later life”, said Ed Balls, the minister responsible for schools. The new lessons are due to start in September, but some school without kitchens will be given longer to adapt. There is also likely to be a shortage of teachers with the right skills, since the trend has been to teach food technology rather than practical cooking. Also the compulsory lessons for hands on cooking will only be one hour a week for one term. But the well-known cookery writer, Pru Leith, believes it will be worth it. “If we’d done this thirty years ago we might not have the crisis we have got now about obesity and lack of knowledge about food and so on. Every child should know how to cook, not just so that they’ll be healthy, but because it’s a life skill which a real pleasure”. The renewed interest in cooking is primarily a response to the level obesity in Britain which is among the highest in Europe, and according to government figures half of all Britons will be obese in 25 years if current trends are not stopped  
6. The well-known cookery writer, Pru Leith, thinks it ______________ to offer compulsory cooking lessons in schools

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Industrialization has provided us with material comfort and modem (1) ____. Electrical appliances and efficient gadgets ease our daily chores. Yet, there is a heavy price tag attached to this convenience. Large-scale industrialization is killing the world. Today there is a strong emphasis on the halt of CFC usage. CFCs, otherwise known as chloro-fluoro-carbons, are ozone depleting chemicals. They (2) ____ burn a hole in the earth’s atmosphere and we, on the Earth, suffer from the strong radiation (3) ____ by the sun’s rays. Household (4) ____ like refrigerators, aerosol cans, air-conditioners and styrofoam containers contain ozone depleting chemicals. The hole in the sky allows harmful radiation to reach the Earth. As a result, the temperature on the Earth will (5) ____. This is alarming because polar ice-caps will melt in the heat. Ocean levels will rise and islands will gradually be flooded

Rewrite the sentence:
I said that she should see a doctor.

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Students are advised to tune out distractions and focus on study.

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Stabilisation work means the Leaning Tower of Pisa is leaning slightly less than it used to, experts have said. The tower, which has leaned to one side ever since it began to take shape in 1173, has lost 4cm of its tilt over the past two decades, according to a report from the surveillance group that meets every three months to give updates on the monument’s condition “Since restorative work began, the tower is leaning about half a degree less,” said Nunziante Squeglia, a geotechnics professor at the University of Pisa who works with the group. “But what counts is the stability of the tower, which is better than initially predicted.” The structure, which was badly damaged during the second world war, was closed to the public in 1990 over safety fears and did not reopen for 11 years. The surveillance group was set up in 2001 ago after Michele Jamiolkowski, an engineer of Polish origin, coordinated an international committee to save the landmark. The bell tower, a symbol of the power of the maritime republic of Pisa in the Middle Ages, was defective from the beginning due to the porous clay soil beneath its foundations. After three floors were completed, construction stopped and did not resume until 90 years later when workers started building additional floors on a diagonal to offset the lean. But work was again disrupted before finally being completed in 1372. The tower, located behind Pisa’s cathedral, attracts more than 5 million visitors a year. Reaching the top requires climbing 269 steps. The surveillance group’s work, which is funded by the non-profit Opera della Primaziale Pisana, includes improving the quality of the structure’s conservation and promoting research.
1. Which best serves as the title for the passage?

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The gathering of thousands of individuals representing the myriad religions of the  world for the Parliament of World Religions in Melbourne this year is a testament to the power that religion has to bring people together, to unite them in a search for truth, and to inspire them to work towards the betterment of this world. And this year the Parliament is focusing on issues of the environment through some of its subthemes.  In our day we are struggling with a number of issues related to the environment such as climate change, the pollution of the air, oceans, seas, and waterways, and the challenges of feeding a growing global population. While many of these issues are relatively new so that our forebears did not address them explicitly, our religious traditions do offer us worldviews and principles that aid us in finding solutions to our contemporary problems. One of the basic guiding principles that forms an Islamic vision of humanity’s relationship with the environment is our role as God’s deputies on earth. Islam considers human beings to be vice gerents or deputies of God on earth. Our mission as God’s deputies means that we are charged with the responsibility to care for and maintain the world. On the other hand, the fact that God has placed the world at our disposal means that we may benefit from what it has to offer us. In both cases, we must collaborate with our brothers and sisters in humanity.  One of the key characteristics of humankind’s role as deputies in the world is balance. We must find a balance between benefiting from the blessings that the world has to offer us, and preserving the order that God has established. We must find a balance between securing our own needs while not depriving others of theirs, whether those others reside in different parts of the world, such as less powerful nations, or in different times, such as our children and grandchildren. If we take seriously our role as God’s deputies on earth, not just by benefiting from the environment, but by preserving it and ensuring that other communities and generations will have the same possibilities to drink clean water, breath fresh air, and live in a world that is in harmony with itself and with ourselves, we may hope to be among those who are beloved to God due to their care for His creation
2. The word “testament” in paragraph 1 is closest in meaning to _______.

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Generation gap refers to a vast difference in cultural norms between a younger generation and their elders. It’s a distressing thing for the phenomenon (1) ____ occurs around the world. The (2) ____ of communication, different views on certain problems and different attitudes towards life may cause the generation gap or even widen it. First, one of the major factors for this misunderstanding between two generations is that parents and children lack communication. Young people (3) ____ reveal their feelings to their parents, and often complain that their parents are out of (4) ____ with modern days, that they are dominant, that they do not trust their children to deal with crises, and that they talk too much about certain problems. So when young people meet some problems, they would rather (5) ____ to their classmates or their friends for help. The lack of communication widens the generation gap Another factor is that parents and their children see almost everything from different (6) ____. Take choosing career as an example. Parents generally believe it is their responsibility to plan the career for their children. Some hope their children will (7) ____ professions that will bring them greatest prestige and economic benefits. Some hope children will have a stable job with a regular income. But the youth may think they should be free to (8) ____ their own decisions as to their future career. Young people explain that true success is not a matter of money or position, instead, it is a matter of self-fulfillment. Finally, with the change of the world over decades, the attitude of the young has altered too. There are differences in (9) ____ matters as musical tastes, fashions, drug use, sex and politics between the young people and their elders. Nowadays long hair on young males is viewed as fashion by the young, but it is frequently considered a shocking act of rebellion against (10) ____ norms by parents

Mark the letter A, B, C, or D on your answer sheet to indicate the undelined part that needs correction in each of the following questions:
In the United States, it is important to be on time, or punctual, for an appointment, a class, a meeting, etc... This may not be true in some other countries, however. An American professor discovered this difference while teaching a class in a Brazilian university. The two-hour class was scheduled to begin at 10 a.m, and end at 12 a.m. On the first day, when the professor arrived on time, no one was in the classroom. Many students came after 11 a.m. Although all of the students greeted the professor as they arrived, few apologised for their lateness. Were these students being rude? He decided to study the students’ behavior.
In American university, students are expected to arrive at the appointed hour. On the other hand, in Brazil, neither the teacher nor the students always arrive at the appointed hour. Classes not only begin at the scheduled time in the United States, but they also end at the scheduled time. In the Brazilian class, only a few students left the class at noon, many remained past 12:30 to discuss the class and ask more questions. While arriving late may not be important in Brazil, neither is staying late.
The explanation for these differences is complicated. People from Brazilian and North American cultures have different feelings about lateness. In Brazil, the students believe that a person who usually arrives late is probably more successful than a person who is always on time. In fact, Brazilians expect a person with status or prestige to arrive late, while in the United States, lateness is usually considered to be disrespectful and unacceptable. Consequently, if a Brazilian is late for an appointment with a North America, the American may misinterpret the reason for the lateness and become angry.
As a result for his study, the professor learned that the Brazilian students were not being disrespectful to him. Instead, they were simply behaving the appropriate way for a Brazilian student in Brazil. Eventually, the professor was able to adapt his own behavior to feel comfortable in the new culture.

What is the main idea of this passage?