Each sentence has a mistake. Find it bychosing A B C or D

In many places in the world, social or religious restrictions which prevent women from travelling freely

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Isolated from the mainland, the Con Dao islands are one of Vietnam’s star (1) ______. Long preserve of political prisoners and undesirables, they now turn heads thanks to their striking natural beauty. Con Son, the (2) ______ of this chain of 15 islands and islets, is ringed with lovely beaches, coral reefs and scenic bays, and remains partially covered (3) ______ tropical forests. In addition to hiking, diving and exploring deserted coastal roads, there are excellent wildlife–watching opportunities, such as the black giant squirrel and endemic bow–fingered gecko. (4) ______ it seems an island paradise, Con Son was once hell on earth for the thousands of prisoners who languished in a dozen jails during French rule and the American– backed regime. Many Vietnamese visitors are former soldiers (5) ______ were imprisoned on the island. Until recently, few foreigners visited Con Dao, but with the commencement of low–cost boat connections this looks sure to change

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He/ usually/ go/ herd/ buffaloes/ other boys/ village.

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Hardcover and paperback are two types of books and bookbinding processes. A hardcover book is also called a hardback or hardbound. On the other hand, a paperback also goes by the names softback and soft cover. Paperbacks can be further classified as trade paperbacks and mass-market paperbacks. Paperback book, as its name implies, has a soft card or a thick paper cover over the pages. This type of covering is less heavy but prone to folding, bending, and wrinkles with use and over time. Hardcover books are characterized with a thick and rigid covering. This covering allows protection for the pages and makes the book durable and usable for a long time. Oftentimes, a hardcover book has a dust that protects the books from dust and other wear and tear. Some books are even made durable by using leather or calfskin as a book covering. In terms of manufacturing and purchasing books, hardcover books are more expensive due to the materials and processes. Pages of hardcover books are acid-free paper. This type of paper allows preservation of the ink and is ideal for books in use and preserving them for a long time. On the other hand, paperbacks use cheap paper, usually newsprint. The reason for this is to lower production costs and being readily made available for the masses. The paper in a hardcover book is usually stitched together before being glued, stapled, or sewn to the book’s spine. Due to the stitches, a hardcover book can have signatures, a place where the binding threads are visible. Meanwhile, a paperback book’s pages are glued together and glued again to the spine. This makes the pages loose or separated while being in use. Hardcover books are often applied to academic books, references books, commercial, and bestsellers that have enjoyed financial success. Other books in the hardcover version are books of collectible value. Publishers often release a hardcover version of the book to show investment so that they can project a high return of investment. This is a large contrast regarding paperbacks. Paperback books are done for new or succeeding editions, reprinting of books or books with little profit margin. Publishers use the paperback editions to stretch the profit for the book. The first release or first edition of a literary work is purposefully done as a hardcover book followed by paperback versions.
1. What is the main topic of the passage?

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There’s a direct link between employee satisfaction and customer satisfaction.  Employees are the driving factor behind customer satisfaction. Employee interactions set the tone for a positive or negative customer experience. When employees aren’t happy at work, their interactions with customers can, and almost always will, suffer. Over the course of time, this can have serious repercussions for a business. The place where this becomes the most critical is any business where employees are directly interacting with customers, such as retail or food service. Historically underpaid and overworked, employees in these jobs are tasked with spending their entire shifts serving customers.  This is where employee experience comes in. If even a fraction of a customer experience budget was spent on employee experience, there would be a huge return on investment. One of the easiest ways to enhance employee experience is to ask for and welcome employees’ feedback. They have great insight into customer needs. After all, they’re the ones who are directly interacting with customers and hearing their criticisms and compliments firsthand. Employees can be your biggest asset when it comes to customer satisfaction.  A large part of employee experience revolves around understanding what employees need and want and gaining insight into their work preferences. Another critical piece of the employee experience is training and development. Employees should be equipped with the skills they need to excel at their jobs and have opportunities to continue to learn and develop. They should be able to check in and touch base with their managers to keep track of their progress and discuss any questions or concerns as they arise. Showing employees that you value the work they’re doing is one of the easiest ways to boost their motivation. It can be as simple as saying thank you, to publicly acknowledging and celebrating their contributions. It’s not just the younger generations who crave recognition - no one likes to feel like the work they’re doing is going unnoticed.  It’s time to shift the mindset from employees working just to work, to acknowledging that they’re valuable contributors to a company’s success. Employees need to understand how important their role is and how their work fits into the bigger picture. They need to feel like their voices are being heard and they have respect from their managers. Most importantly, they need to be able to come to work and know that the next eight hours won’t be pure torture. 
3. According to paragraph 1, what is most suitable generalisation for the relationship between worker satisfaction and client satisfaction?

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There is still no consensus about how the Neanderthals were driven to extinction,  leaving our Homo sapien ancestors without any competition. The disappearance of the native European Neanderthals is odd partly because their shorter, stockier bodies must have made them better able to withstand the colder temperatures that prevailed when their cousins from Africa entered Europe. With a smaller surface area the Neanderthal body would have been able to retain more heat. The once common assumption that the key was the inferior vocal abilities of the Neanderthal has since been disproved by research on the Neanderthal hyoid bone, located in the throat. The larger skull capacity and brain is another respect in which they do not seem to have been inferior.  It was once thought that proof of a superior intellect was to be found in the narrower Homo sapien stone tools known as “blades”, which were assumed to be more efficient than the broader “flakes” used by the Neanderthals. In a number of important respects, including durability, this idea has proved to be unfounded. However, the blades would have been more effective as tips for throwing spears whereas the stone flakes would have been limited to the kind of thrusting spears the Neanderthals are believed to have used. This could have combined with the greater agility of the Homo sapiens to give them a distinct advantage in hunting on open terrain. Crucial in this respect were the larger canals in the Homo sapien inner ear, providing a more acute sense of balance, in addition to the longer limbs and lighter build. The Neanderthal technique of hiding and lying in wait for passing animals ceased to be viable when the dense forests of Europe began to recede. After a period of co-existence with their cousins, the Neanderthals were slowly eradicated.
5. According to the passage, which of the following is NOT an older assumption that has now been cast in doubt?

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My village ___________ part in the sporting event soon.

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Children’s behaviour has worsened over the past five years, according to a survey of  teachers which found that a fifth thought girls were more likely to cause trouble than boys. The survey, published after teachers at a Lancashire school went on strike over discipline, found low-level disruption, including chatting and “horsing around”, was the biggest problem. Boys were more likely to be physically aggressive while girls tended to ostracise other pupils. The behaviour of boys was more of a challenge than that of girls but the actions of each sex had deteriorated, according to 56.5% of staff surveyed by the Association of Teachers and Lecturers (ATL).  Among male pupils the most challenging behaviour for teachers was physical aggression, such as pushing, spitting, kicking and hitting. A secondary teacher quoted in the survey said boys were usually aggressive with other pupils, while girls tended to call one another names. Teachers criticised a lack of role models in the home. A primary teacher said: “The boys are far more willing to be aggressive to adults, verbally and even physically. There don’t seem to be any parental boundaries set of what is an appropriate way to speak and deal with another adult.” Teachers at Darwen Vale high school, Lancashire, walked out over unruly pupil behaviour this month. They said children challenged them to fights and threatened to film lessons and post them online. The survey of more than 850 teachers, heads and other school staff found that more than 21% thought girls’ behaviour was more challenging than boys, compared with 68% who said male pupils caused more trouble. In schools that have excluded pupils, 57% said more boys and 5% said more girls had been excluded. A department head in a primary school told the survey, carried out in March, that “classes with a majority of boys tend to be louder, less co-operative and harder to teach”. Nearly half of the staff surveyed said boys’ bravado was behind their disruption. For girls, the most likely trigger was a break-up between friends. A primary school teacher from Bedfordshire said: "Boys are generally more physical and their behaviour is more noticeable. Girls often say nasty things, which end up disrupting the lesson just as much as the boys, as other children get upset and can’t focus on their work. They are usually the ones who refuse to comply with instructions." Some staff had noticed girls’ behaviour worsening.” A teaching assistant from Weston-super-Mare said: “Girls are definitely getting more violent, with gangs of girls in school who are getting worse than the gangs of boys.” The ATL annual conference in Liverpool on Monday is due to debate a motion expressing concern at increasing numbers of girls being excluded from secondary school.  Government figures for 2008-9 showed that boys represented 78% of the total number of permanent exclusions from schools in England. This proportion was unchanged from the year before. The ATL general secretary, Mary Bousted, said: "Staff get ground down daily by the chatting and messing around, which disrupts lessons for other pupils and takes the pleasure out of teaching. Even more worrying is the physical aggression, most often among boys but also among some girls, which puts other pupils and staff at risk. Schools need to have firm and consistent discipline policies and work with parents to keep schools and colleges safe places for pupils and staff alike." The education bill, now going through the Commons, will give teachers the right to search pupils for banned items and will remove the requirement to give parents a day’s notice of detention. The education secretary, Michael Gove, said the measures in the bill would “restore discipline” in the classroom.
8. It can be inferred from the passage that _________________

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It is often said that an early life of hardship and poverty made Abraham Lincoln to be the great leader he was

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In the United States, presidential elections are held in years evenly divisible by four (1888, 1900, 1964, etc.). Since 1840, American presidents elected in years ending with zero have died in office, with one exception. William H. Harrison, the man who served the shortest term, died of pneumonia only several weeks after his inauguration.
Abraham Lincoln was one of four presidents who were assassinated. He was elected in 1860, and his untimely death came just five years later. James Garfield, a former Union army general from Ohio, was shot during his first year in office (1881) by a man to whom he wouldn’t give a job. While in his second term of office (1901), William McKinley, another Ohioan, attended the Pan-American Exposition in Buffalo, New York. During the reception, he was assassinated while shaking hands with some of the guests. John F. Kennedy was assassinated in 1963 in Dallas only three years after his election.
Three years after his election in 1920, Warren G, Harding died in office. Although it was never proved, many believe he was poisoned. Franklin Roosevelt was elected four times (1932, 1936, 1940 and 1944), the only man to serve so long a term. He had contracted polio in 1921 and eventually died of the illness in 1945.
Ronald Reagan, who was elected in 1980 and reelected four years later, suffered an assassination attempt but did not succumb to the assassin’s bullets. He was the first to break the long chain of unfortunate events. Will the candidate in the election of 2020 also be as lucky?

The word “assassinated” in the second paragraph is closest in meaning to     .

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Scientists believe that something very serious is happening to the Earth. It is becoming warmer. Scientists predict that there will be major changes in the climate during the 21st century. Coastal waters will have higher temperatures. This will have a serious effect on agriculture. Farmers will have trouble producing good crops. In warm regions, the weather will be too dry. The amount of water could decrease by 50 per cent. This would cause a large decrease in agricultural production. World temperatures could increase from 1.5 to 5.6 degrees Celsius by the middle of the 21st century. And the increase in temperature could be even greater in the Arctic and Antarctic regions. A rise in temperature could cause the great ice sheets to melt, which, in turn would raise the level of oceans by one to two meters. Many coastal cities would be underwater. Why is all this happening? The Earth and its atmosphere are kept warm by the Sun. The atmosphere lets most of the light from the Sun pass through to warm the Earth. The Earth is warmer by the sunlight and sends heat energy back into the atmosphere. Much of this energy escapes from the Earth’s atmosphere. However, some of it remains. Gases such as carbon dioxide, ozone and water vapor absorb this energy and create more heat. Then, this heat is sent back down to Earth, and the Earth becomes warmer. Recently, however, an increase of carbon dioxide in the atmosphere is causing serious problems. Too much carbon dioxide in the atmosphere prevents heat energy from escaping. Too much heat is sent back down to the Earth, and the amount of carbon dioxide in the atmosphere continues to increase. When oil, gas, and coal burn, they create large amounts of carbon dioxide. The destruction of rain forests that absorb carbon dioxide also helps to increase the amount of carbon dioxide in our atmosphere. Some scientists believe that the amount of carbon dioxide in the air will double by the late 2000s. Scientists call this warming of the Earth and its atmosphere “the greenhouse effect”. A greenhouse, made of glass and plastic, is a special place where plants are grown. The sunlight passes through the glass or plastic and warms the air inside. The heat inside escapes very slowly, so the greenhouse remains very warm. This is exactly what is happening on the Earth. Another reason why the Earth is growing warmer is because of the amount of ozone in our atmosphere. Ozone is a form of oxygen. In the upper atmosphere, very far from the Earth, a layer of ozone helps to protect the Earth from 95 percent of the harmful light that comes from the sun. If your skin receives too much of this light, you would develop skin cancer. We need the ozone layer to protect ourselves. But the ozone layer is in trouble. Scientists have observed that the ozone layer is becoming thin, and above Antarctica there is a hole. This allows too much of the sun’s dangerous light into our atmosphere and makes the Earth warmer. Scientists say we must start making changes and planning now. We need to continue to do research, so we can predict what will happen in the future. We must burn less coal, oil, and gas. Other scientists believe that the problem is not so serious. They think that the Earth is growing warmer naturally, that we don’t need to worry about it now, and that we should just get ready for life in the warmer climate. Most scientists agree that the causes of the world’s climate are very complicated. They say that we must continue to measure the amount of carbon dioxide and ozone in the atmosphere. Scientists also encourage people to learn about the changes that are occurring in the world and how we can all help protect our atmosphere  
2. A rise in temperature will be more remarkable ____.

Mark the letter A, B, C, or D on your answer sheet to indicate the undelined part that needs correction in each of the following questions:
These days, most people in Britain and the US do not wear very formal clothes. But sometimes it is important to wear the right thing.
Many British people don't think about clothes very much. They just like to be comfortable. When they go out to enjoy themselves, they can wear almost anything. At theatres, cinemas and concerts you can put on what you like from elegant suits and dresses to jeans and sweaters. Anything goes, as long as you look clean and tidy.
But in Britain, as well as in the US, men in offices usually wear suits and ties, and women wear dresses or skirts (not trousers). Doctors, lawyers and business people wear quite formal clothes. And in some hotels and restaurants men have to wear ties and women wear smart dresses.
In many years, Americans are more relaxed than British people, but they are more careful with their clothes. At home, or on holiday, most Americans wear informal or sporty clothes. But when

they go out in the evening, they like to look elegant. In good hotels and restaurants, men have to wear jackets and ties, and women wear pretty clothes and smart hairstyles.
It is difficult to say exactly what people wear informal or formal in Britain and the US, because everyone is different. If you are not sure what to wear, watch what other people do and then do the same. You'll feel more relaxed if you don't look too different from everyone else.

The word “elegant” is closest in meaning to    

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Just as optical fibers have transformed communication, they are also revolutionizing medicine. These ultra - thin, flxible fiers have opened a window into the living tissues of the body. By inserting optical fibers through natural openings or small incisions and the threading them along the body's established pathways, physicians can look into the lungs, intestines, heart and other areas that were formerly inaccessible to them. The basic fiber-optics system is called fiberscope, which consists of two bundles of fibers. One, the illuminating bundle, carries light to the tissues. It is coupled to a high-intensity light source. Light enters the cores of the high-purity silicon glass and travels along the fibers. A lens at the end of the bundle collects the light and focuses it into the other bundle, the imaging bundle. Each fibers in the bundle transmits only a tiny fraction of the total image. The reconstructed image can be viewed through an eyepiece or displayed on a television screen. During the last five years, improved methods of fabricating optical fibers have led to a reduction in fiberscope diameter and an increase in the number of fibers, which in turn has increased resolution. Optical fibers can also be used to deliver laser light. By use of laser beams, physicians can perform surgery inside the body, sometimes eliminating the need of invasive procedures in which healthy tissue must be cut through to reach the site of disease. Many of these procedures do not require anesthesia and can be performed in a physician's office. These techniques have reduced the risk and the cost of medical care.
1. What is the main topic of the passage?

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Some cities are located by chance. A wagon breaks down, the driver spends some  time in repairs, finds that he is in a congenial spot, and settles down. Later another person builds a house near his, and later someone adds an inn. Someone else starts selling farm produce there. Soon there is a little market, which grows to a town, and later to a city.  Other places were destined by nature to become cities. London, for example, is on what is called the head of navigation - the point where it becomes too difficult for oceangoing ships to continue upriver, and must transfer their cargoes. As with London, the head of navigation is also the point where the river can be conveniently bridged. In fact, the location of a bridge is often the reason for the birth of a town - as Cambridge or Weybridge in England show. Again, a good harbour will generally lead to a city growing up about it. New York and San Francisco began life as ports, as did Cape Town in South Africa. Some places were created mainly for military purposes, such as Milan, and the host of English cities finishing with - cester, which is derived from castra which means camp in Latin. Chester itself, created to guard the Welsh border, is a very good example. Other such military bases are Manchester, Doncaster, and of course, Newcastle.  A few cites are not created by accident, but by intention. This was the case with Milton Keynes in England, but the most famous examples of such cities are capitals. Brasilia, Canberra and Washington are capitals created in modern times, but even their greatest admirers will admit that they lack a certain character. It is no co-incidence that there are famous pop songs about New York, (“New York, New York”) Chicago (“My kind of Town”) San Francisco (“Going to San Francisco”) and many other US cities, but none about the nation’s capital. On the other hand any Londoner can give you at least three songs about the place.
6. It can be inferred from the passage that the word “Chester" has ____ roots

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Orbis is an organization which helps blind people of everywhere. It has built an eye  hospital inside an airplane and (1)___________ it all over the world with an international medical team. Samantha Graham, a fourteen-year-old schoolgirl from England, went with the plane to Mongolia. Samantha tells the story of the Eukhtuul, a young Mongolian girl.  ‘Last year, when Eukhtuul was walking home from school, she was attacked by boys with sticks and her eyes were (2) _________ damaged. Dr. Duffey, an Orbis doctor, said that without an operation she would never see again. I thought about all the things I (3)________ that she couldn’t, things like reading schoolbooks, watching television, seeing friends, and I realized how lucky I am.’  ‘The Orbis team agreed to operate (4) ________ Eukhtuul and I was allowed to watch, together with some Mongolian medical students. I prayed the operation would be successful. The next day I waited nervously with Eukhtuul while Dr. Duffey removed her bandages. “In six months your sight will be back to (5)__________,” he said. Eukhtuul smiled, her mother cried, and I had to wipe away some tears, too!’  Now Eukhtuul wants to study hard to become a doctor. Her whole future has changed thanks to a simple operation. We should all think more about how much our sight means to us

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Hoa reminded Lan ____ some groceries on the way home

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Most of the roughly 1,400 active volcanoes around the world, including many in the  United States, do not have on-site observatories. Lacking ground-level data, scientists are turning to satellites to keep tabs on volcanoes from space. Now using artificial intelligence, scientists have created a new satellite-based method of detecting warning signs of when a volcano is likely to erupt.  Every time one of the satellites passes over a given volcano, it can capture an InSAR image of the volcano from which ground movement away from or toward the satellite can be calculated.  InSAR can often pick up the ominous expansion of the ground that occurs when magma moves within a volcano’s plumbing, but it is difficult to continuously monitor the huge number of images produced by the latest generation of SAR-equipped satellites. In addition, some volcanoes exhibit long-lasting deformation that poses no immediate threat, and new images must be compared with older ones to determine whether a deformation at a volcano is a warning sign or just business as usual. To solve these issues, the researchers turned to machine learning, a form of artificial intelligence that can glean subtle patterns in vast quantities of data. They developed an algorithm that can rapidly analyze InSAR data, compare current deformation to past activity, and automatically create an alert when a volcano’s unrest may be cause for concern.  To test the algorithm’s viability, the team applied it to real data from the period leading up to the 2018 eruption of Sierra Negra, a volcano in the Galápagos Islands. The algorithm worked, flagging an increase in the ground’s inflation that began about a year before the eruption. Had the method been available at the time, the team writes, it would have accurately alerted researchers that Sierra Negra was likely to erupt.
5. According to paragraph 4, what is correct about the Sierra Negra disaster?

Each sentence has a mistake. Findit by chosing A B C or D

Present discoveries and inventions will surely be the found for many other discoveries and inventions in the future

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Foot racing is a popular activity in the United States. It is seen not only as a competitive sport but also as a way to exercise, to enjoy the camaraderie of like-minded people, and to donate money to a good cause. Though serious runners may spend months training to compete, other runners and walkers might not train at all. Those not competing to win might run in an effort to beat their own time or simply to enjoy the fun and exercise. People of all ages, from those of less than one year (who may be pushed in strollers) to those in their eighties, enter into this sport. The races are held on city streets, on college campuses, through parks, and in suburban areas, and they are commonly 5 to 10 kilometers in length.
The largest foot race in the world is the 12-kilometer Bay to Breakers race that is held in San Francisco every spring. This race begins on the east side of the city near San Francisco Bay and ends on the west side at the Pacific Ocean. There may be 80,000 or more people running in this race through the streets and hills of San Francisco. In the front are the serious runners who compete to win and who might finish in as little as 34 minutes. Behind them are the thousands who take several hours to finish. In the back of the race are those who dress in costumes and come just for fun. One year there was a group of men who dressed like Elvis Presley, and another group consisted of firefighters who were tied together in a long line and who were carrying a fire hose. There was even a bridal party, in which the bride was dressed in a long white gown and the groom wore a tuxedo. The bride and groom threw flowers to bystanders, and they were actually married at some point along the route.

Which of the following best describes the organization of this passage?

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A new study shows that urbanization shifts this seasonal cue in nuanced ways, with cities in cold climates triggering earlier spring plant growth and cities in warm climates delaying it. The study also found that the urban heat island effect, the phenomenon in which cities are warmer than their surroundings, is not the only culprit behind the shift, suggesting that other aspects of urbanization, such as pollution, changes in humidity and fertilizer runoff, may also influence plants’ seasonal patterns.  Researchers analyzed millions of observations of 136 plant species across the U.S. and Europe to study how regional temperature and the local density of people-a proxy for urbanization—affect when plants sprout leaves and blossoms. Their results revealed a complex story: Separately, warmer temperatures and higher population density each spurred earlier springs. A 3.6-degree Fahrenheit increase in temperature bumped up plants’ production of leaves and flowers by about five and six days, respectively. A fourfold increase in human population density advanced flowering and leaf production dates by about three days. But the team found that when these two factors worked together, local temperature had an outsized influence. In cold regions—areas with an average November-to-May temperature of about 18 degrees-plants produced leaves and flowers about 20 days earlier in locations with about 26,000 people per square mile, compared with equally frigid wildland. When an area’s average November-to-May temperature jumped to 68, however, leaves and flowers appeared four and six days later, respectively, in locations with about 26,000 people per square mile, compared with equally balmy wildland. In New York, for example, plants are likely sprouting leaves about 9.5 days earlier and blossoms eight days earlier than uninhabited regions with the same temperature. Jacksonville, in contrast, is likely pushing leaf production later by about one day and flowers by about half a day, with leaves appearing two days later and flowers a day later in Houston.  Even after accounting for urban heat islands, the team’s models revealed cities significantly affect plants’ springtime growth. “Not only are there other things going on, but they actually matter quite a lot,” said study co-author Brian Stucky, Florida Museum research scientist. Plants may not be the only organisms affected by seasonal shifts, he added. “Seasons are such a big part of our lives. We define our world around seasonal things. Those rhythms are what we think of as the normal way the world works.” 
6. According to paragraph 3, what can be generalized from different pairs of comparison cases?

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Although experts agree that traditional meetings are essential for making certain decisions and developing strategy, many employees view them as one of the most unnecessary parts of the workday. The result is not only hundreds of billions of wasted dollars, but the worsening of what psychologists call “meeting recovery syndrome”: time spent cooling off and regaining focus after a useless meeting.  It’s isn’t anything novel that workers feel fatigued after a meeting, but only in recent decades have scientists deemed the condition worthy of further investigation. Meeting recovery syndrome (MRS) is most easily understood as a slow replenishment of our limited mental resources. When an employee sits through an ineffective meeting their brain power is essentially being drained away, says Joseph A. Allen, a professor at the University of Utah. If they last too long, fail to engage employees or turn into lectures with little to no personal interactions, meetings will significantly diminish employees’ psychological stamina. Taking time to recover a must, but doing so comes at the expense of productivity.  As humans, when we transition from one task to another – such as from sitting in a meeting to doing normal work – it takes an effortful cognitive switch. We must make a big mental effort to stop the previous task and then expend significant mental energy to move on to the other. Some can bounce back from horrible meetings rather quickly, while others carry their fatigue until the end of the workday. It’s even worse when a worker has several meetings that are separated by only 30 minutes.  While no counter-MRS measures have been tested, Allen says one trick that might work is for employees to identify things or locations that quickly change their mood from negative to positive. As simple as it sounds, finding a personal happy place, going there and then coming straight back to work might be the key to reducing recovery time. Another solution is to ask ourselves if our meetings are even necessary in the first place. If all that’s on the agenda is a quickly catch-up, or some non-urgent information sharing, it may better for managers to send an e-mail to his or her subordinates instead. Most important, however, if for organizations to awaken to the concept of meetings being flexible, says Allen. We have to get rid of the acceptance of meetings as sites of pain, when they should be places of gain.” Allen says. 
1. The word “novel” in paragraph 2 is closet in meaning to __________