ADMICRO

Choose the word or phrase  A, B, C or D that best fits the blank space in the following passage:

"Face-to-face conversation is a two-way process: you speak to me, I reply to you and so on. Two-way (1)….. depends on having a coding System that is understood by both (2)….. and receiver, and an agreed convention about (3)…. the beginning and end of the (4)… . In speech, the coding System is the language like English or Spanish; the convention that one person speaks at a time may seem too obvious to (5)…. . In fact, the (6)…..that people use in conversations and meetings are often non- verbal. For example, lowering the pitch of voice may mean the end of a sentence; a Sharp intake of breath may signal the desire to (7)….. , catching the chairman’s (8)…. may indicate the desire to speak in a formal setting like a (9)….. , a clenched fist may indicate anger. When these (10)….. signals are not possible, more formal signals may be needed."

6. In fact, the (6)…..that people use in conversations and meetings are often non- verbal.

Hãy suy nghĩ và trả lời câu hỏi trước khi xem đáp án

ZUNIA12
ZUNIA9
AANETWORK