Choose the best answer:
Thanks to computers, we can calculate difficult mathematic formula __________ lightning speed.

 

Choose the best answer:
If the sun …………………, we ………………… for a walk.

Choose the option A, B, c or D that best answers the question about the passage:

"Ever since humans have lived on the earth, they have made use of various forms of communication. Generally, this expression of thoughts and feelings has been in the form of oral speech. When there is a language barrier, communication is completed through sign language in which motions stand for letters, words, and ideas. Tourists, and the local people unable to make themselves understood by each other through speaking or writing have had to use this form of expression. Many of these symbols of whole words are very lively and exact and can be used internationally, spelling, however, cannot compare with them.
 Body language sends ideas or thoughts by certain actions, either intentionally or unintentionally. A wink can be a way of showing that the party is only joking. A nod means approval, while shaking the head indicates a negative reaction.
 Other forms of nonlinguistic language can be found in Braille (a System of raised dots read with the fingertips), signal flags, Morse code, and smoke signals. Road maps and picture signs also guide, warn, and instruct people.
 All in all, while words are the most common form of communication, other Systems and techniques nonlinguistic also play role of expressing human thoughts and feelings."

4. How many different forms of communication are mentioned here?

Read the following passage and choose the best answer (A, B, C, D):
You get off your plane and make your way to the Baggage Reclaim area. After quite some time spent waiting, their is no sign of your bags and you begin to consider the possibility that they may have gone (1) _________. What should you do? Firstly, don’t panic. The most likely (2) _________ is that your bags simply didn’t make it onto the flight, perhaps because they were mislaid at the departure airport, or perhaps because the aircraft had already (3) _________ its weight allowance. If they fail to appear on the carousel, report the loss before you leave the baggage hall and go through customs. Recovering your luggage should be no problems, (4) ______ you’ve kept hold of your baggage checks – those little barcodes stuck to the back of your tickets at check-in. Go to the handling agent’s desk and complete a Property Irregularity Report (PIR) form, (5) _________ describes the checked bag and its contents. Then, ask the baggageservices manager for a contact telephone number and confirm that your bags will be forwarded to your final destination

Read the following passage and choose the best answer (A, B, C, D):
The history of American newspapers begins in the early 18th century with the publication of the first colonial newspapers. American newspapers began as modest affairs-a sideline for printers. They became a political force in the campaign for American independence. After independence, the first article of U.S. Constitution guaranteed freedom of the press. The U.S. Postal Service Act of 1792 provided substantial subsidies: Newspapers were delivered up to 100 miles for a penny and beyond for 1.5 cents, when first class postage ranged from six cents to a quarter. The American press grew rapidly during the First Party System (1790s-1810s) when both parties sponsored papers to reach their loyal partisans. From the 1830s onward, the Penny press began to play a major role in American journalism and its interests seemed to remarkably surprised the management board in the journal industry. Technological advancements such as the telegraph and faster printing presses in the 1840s also helped to expand the press of the nation as it experienced rapid economic and demographic growth. Editors typically became the local party spokesman, and hard-hitting editorials were widely reprinted. By 1900 major newspapers had become profitable powerhouses of advocacy, muckraking and sensationalism, along with serious, and objective news-gathering. During the early 20th century, prior to rise of television, the average American read several newspapers per-day. Starting in the 1920s, changes in technology again morphed the nature of American journalism as radio and later, television, began to play increasingly important competitive roles. In the late 20th century, much of American journalism became housed in big media chains. With the coming of digital journalism in the 21st century, all newspapers faced a business crisis as readers turned to the Internet for sources and advertisers followed them  
4. According to the passage, what is probably TRUE about technological advancements in the 1840s?

Read the following passage and choose the best answer (A, B, C, D):
Saving the planet is very much in vogue. It’s also in Harper’s Bazaar, Elle and Mademoiselle. It’s the message on fashion runways, in marketing strategies, in jewelry and accessory designs, on shopping bags and totes, in advertisements and on price tags. A naked fashion model wearing a hat of birch branches and lichen, as shown in Vogue this month, may not be everyone’s idea of environmental awareness. But the pervasiveness of ecological themes in the images and marketing of fashion is undeniable. It is also somewhat paradoxical. The fashion industry, whose driving philosophy involves encouraging consumers to discard the old and embrace the new, is now trying to push itself to the forefront of efforts to conserve and preserve. The environmental theme in fashion began as wispy touches and graphic exhortations in designer collections, not as some well-thought-out strategy of “green” marketing in which the environmental advantages of a product become part of the sales approach. Tendrils of ivy dangled from the ceiling at a Paris fashion show; a carpet of grass covered a runway in New York; models marched along in T-shirts or carrying signs all bearing slogans like “Clean Up or Die,” “Save the Sphere,” and “Environmental Protection Agents”.  The environmental spin on fashion has now moved into the mass market, where ‘’clothes with conscience’‘ make an extra tug at the buyer’s self-image. Bonjour, a jeans and sportswear company based in New York, has embarked on a program to ’‘change the individual’s outlook toward saving the environment’’ through educational tags. This summer, the first wave of what Bonjour executives said would be 50 million fashion items a year are to arrive in stores carrying tags with environmental tips from how to save water to how to reduce pollutants. Whether these tributes to nature will benefit the environment or even raise environmental awareness, with concomitant changes in individual behavior, is not clear. There is some skepticism. Professor Ewen says the new environmental symbolism should be viewed as part of an overall change in America’s economy, from one built on industrial production of hard goods to one based on “pure representation”. “Going back to fashion, the environment has become a commercial cliche separated from real concerns. What can be attached to this year’s fashion is merely the symbolism of environmental sanity.” 
6. Which of the following statements is TRUE, according to the passage?

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions:
The biological community changes again as one moves from the city to the suburbs. Around all cities is a biome called the "suburban forest". The trees of this forest are species that are favored by man, and most of them have been deliberately planted. Mammals such as rabbits, skunks, and opossums have moved in from the surrounding countryside. Raccoons have become experts at opening garbage cans, and in some places even deer wander suburban thoroughfares. Several species of squirrel get along nicely in suburbia, but usually only one species is predominant in any given suburb -fox squirrels in one place, red squirrels in another, gray squirrels in a third - for reasons that are little understood. The diversity of birds in the suburbs is great, and in the South, lizards thrive in gardens and even houses. Of course, insects are always present. There is an odd biological sameness in these suburban communities. True, the palms of Los Angeles are missing from the suburbs of Boston, and there are species of insects in Miami not found in Seattle. But over wide stretches of the United States, ecological conditions in suburban biomes vary much less than do those of natural biome. And unlike the natural biomes, the urban and suburban communities exist in spite of, not because of, the climate.

The word "thrive" is closest in meaning to

Choose the best answer:
It can be quite busy here during the tourist __________.

Mark the letter A, B, C, or D on your answer sheet to indicate the undelined part that needs correction in each of the following questions:
Who talks more - men or women? Most people believe that women talk more. However, linguist Deborah Tannen, who has the studied the communication style of men and women, says that this is a stereotype. According to Tannen, women are more verbal - talk more - in private situations, where they use conversation as the “glue’ to hold relationships together. But, she says, men talk more in public situations, where they use conversation to exchange information and gain status. Tannen points out that we can see these difference even in children. Little girls often play with one ‘best friend’ and their play includes a lot of conversation. Little boys often play games in groups, their play usually involves more doing than talking. In school, girls are often better at verbal skills, while boys are often better at mathematics.
A recent study at Emory University helps to shed light on the roots of this difference. Researchers studied conversation between children aged 3-6 and their parents. They found evidence that parents talk very differently to their sons than they do to their daughters. The startling conclusion was that parents use more language with their girls. Specifically, when parents talk with their daughters, they use more descriptive language and more details. There is also far more talk about emotions, especially with daughters than with sons.

Which of the following statement is TRUE about the passage?

Read the following passage and choose the best answer (A, B, C, D):
While family relationships can bring support, joy, and other wonderful benefits into  our lives, these relationships can also bring stress, particularly when there’s unresolved conflict. Because it’s more difficult to let go of conflicted relationships with family than it would be if these relationships were mere friendships, unresolved conflicts with family members can be particularly painful.  We have certain expectations of trust and closeness toward family members, and it can be more than merely disappointing to realize that this may not be possible with all family members. Unresolved family conflicts bring additional stress at family gatherings in particular. Past unresolved conflicts can become the elephant in the room, felt by everyone, but not directly addressed in the situation. This can be stressful for everyone before and during the family gatherings, sometimes leaving a lasting sense of stress afterward as well. Without a heartfelt discussion, an apology or another form of resolution, the trust on both sides is compromised, and may not know what to expect from this person in the future. For example, that one time your mother-in-law criticized your cooking may come up in your mind every time she comes for a visit, and others may sense your tension. This leads many people to assume the worst when they interpret each other’s behavior in the present and future interactions rather than giving the benefit of the doubt as most of us do with people we trust. Also, references or reminders of past conflicts can sting and create new pain.  Once a conflict has gone on a while, even if both parties move on and remain polite, the feelings of pain and mistrust are usually lingering under the surface, and are difficult to resolve: bringing up old hurts in an effort to resolve them can often backfire, as the other party may feel attacked; avoiding the issue altogether but holding onto resentment can poison feelings in the present.  So what do you do at a family gathering when there’s someone there with whom you’ve had an unresolved conflict? Just be polite. Contrary to how many people feel, a family gathering is not the time to rehash old conflicts, as such conversations often get messy before they get resolved — if they get resolved. Again, be polite, redirect conversations that get into areas that may cause conflict, and try to avoid the person as much as you politely can. 
6. Which of the following statements is TRUE, according to the passage?

Read the following passage and choose the best answer (A, B, C, D):
Imagine that you have an opportunity to move into one of a number of open positions  in your organization. Perhaps you are (1) ____ two different positions and you have to decide which one you want. So how do you choose the right one for you?  Having options is great: What a wonderful confidence booster! However, there’s also a lot of pressure (2) ____ to decide which option is best.  To make the right choice, you have to decide what factors are most important to you in a new job, and then you have to choose the option that best addresses these factors. (3) ____, this operates on two levels - on a rational level and on an emotional level. You’ll only truly be (4) ____ with your decision if these are aligned. You should analyze your options on both levels. First, you have to look at things rationally, looking at the job on offer, and also at the things that matter to you. Then, once you’ve understood your options on a rational (5) ____, look at things on an emotional level and think about what your emotions are telling you

Read the following passage and choose the best answer (A, B, C, D):
Individual differences in temperament or behavioral styles are important in family life  in several ways because they affect the nature of the interactions among family members. Some children adapt quickly and easily to family daily routines and get along well with their siblings. Others, especially highly active, intense and “prickly” children have a more difficult time adjusting to everyday demands, and their interactions with parents and siblings may lead to friction and stress. Consider how an active, impulsive child can bother an older sibling who is trying to complete a school project, or how a distractible child who is low in persistence can frustrate parents’ efforts to get him to complete his homework or to finish a household chore.  It is important to note that parents, like children, also differ in temperament. Some are quick reacting and intense, while others are quiet and slow to respond; some are flexible and adaptable, and others are not. The “mix” between parents’ and children’s temperaments has a strong effect on family life, sometimes leading to positive interactions, sometimes to frustrations, and sometimes even to conflicts. It is interesting to note that parents also differ in the expectations they have about their children’s behavior, and how they view and tolerate differences in temperaments. For example, certain constellations of temperament such as high activity, intensity, and persistence may be tolerated and valued in boys, but not in girls. Conversely, shyness and sensitivity may be viewed as acceptable in girls, but not in boys.  This leads to the notion of “goodness of fit”, which can be a useful framework for helping parents figure out how temperament affects relationships in the family. “Goodness of fit” refers to the match or mismatch between a child and other family members. For example, a high-activity, intense child may upset and irritate a quiet, slow-paced, reflective parent. An active, quick-responding parent may be impatient with a slow-to-warm-up child, whom the parent may see as lazy or indifferent. Sparks may fly when both parent and child are intense and quick responding.  Life in a family is not the same for all children, and temperament is one of the ingredients in the “fit” between child and family. Don’t assume family friction is a result of your child having LD or ADHD. It could be because of your child’s temperament — and yours! 
8. Which of the following can be inferred from the passage? 

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions:
The biological community changes again as one moves from the city to the suburbs. Around all cities is a biome called the "suburban forest". The trees of this forest are species that are favored by man, and most of them have been deliberately planted. Mammals such as rabbits, skunks, and opossums have moved in from the surrounding countryside. Raccoons have become experts at opening garbage cans, and in some places even deer wander suburban thoroughfares. Several species of squirrel get along nicely in suburbia, but usually only one species is predominant in any given suburb -fox squirrels in one place, red squirrels in another, gray squirrels in a third - for reasons that are little understood. The diversity of birds in the suburbs is great, and in the South, lizards thrive in gardens and even houses. Of course, insects are always present. There is an odd biological sameness in these suburban communities. True, the palms of Los Angeles are missing from the suburbs of Boston, and there are species of insects in Miami not found in Seattle. But over wide stretches of the United States, ecological conditions in suburban biomes vary much less than do those of natural biome. And unlike the natural biomes, the urban and suburban communities exist in spite of, not because of, the climate.

The author implies that the mammals of the "suburban forest" differ from most species of trees there in which of the following ways?

Read the following passage and choose the best answer (A, B, C, D):
Bagpipe music played, wreaths were sent and Amazing Grace was sung. A  black shroud was laid upon a makeshift urn. It was a funeral, of course, for which such displays of respect are common. But in this case, the people living in a small Nova Scotia community had gathered to pay their respects not to a person who had died, but to a post office.  The grief might have been hard for outsiders to understand, but not for those living in Head of St. Margaret’s Bay, N.S., where the post office run by Verna Dunlop was a big part of their small, tight-knit community. The post office, which had been located in the back of Dunlop’s home, was not just a utilitarian service kiosk where residents had to go to pick up their mail. According to locals, it was also a community hub where people gathered to catch up on the town gossip, or to enjoy a cup of the coffee the postmaster had been brewing for them. “It’s really the centre of the village,” said one woman, explaining what the post office meant to the people living there.  There had been a post office located in Head of St. Margaret’s Bay since before Confederation. And local residents spent months fighting to keep the one they had. But Canada Post made the decision to close it, as it was losing money. It was replacing the post office with sets of newly installed super mailboxes.  Many people in town weren’t convinced the coming changes were for the better. “We do not want those super mailboxes. We want to have a community life,” he said. At the mock funeral, Dunlop choked up as she said she hoped “this is going to stop,” alluding to the fact that it wasn’t just Head of St. Margaret’s Bay that was losing its post office. “We hope that the way of life that we’re used to we can keep,” she added. Canada Post had closed 40 such rural post offices that year and had long-term plans to close more than 5,000 of them across the country. “Just as Verna Dunlop’s post office came to symbolize for these people the best qualities of rural life, so does its passing remind them of the steady erosion of that way of life,” said Evans.
8. Which of the following can be inferred from the passage?

Read the following passage and choose the best answer (A, B, C, D):
Sophia is a humanoid robot developed by Hong Kong-based company Hanson Robotics. She has been designed to learn and adapt to human behavior and work with humans, and has been interviewed around the world. In October 2017, she became a Saudi Arabian citizen, the first robot to receive citizenship of a country. According to herself, Sophia was activated on April 19, 2015. She is modeled after actress Audrey Hepbum,and is known for her human-like appearance and behavior compared to previous robotic variants. According to manufacturer, David Hanson, Sophia has artificial intelligence, visual data processing and facial recognition. Sophia also imitates human gestures and facial expressions and is able to answer certain questions and to make simple conversations on predefined topics (e.g. on the weather). The robot uses voice recognition technology from Alphabet Inc. (parent company of Google) and is designed to get smarter over time. Sophia’s intelligence software is designed by SingularityNET. The AI program analyses conversations and extracts data that allows her to improve responses in the future. It is conceptually similar to the computer program ELIZA, which was one of the first attempts at simulating a human conversation. Hanson designed Sophia to be a suitable companion for the elderly at nursing homes, or to help crowds at large events or parks. He hopes that she can ultimately interact with other humans sufficiently to gain social skills. Sophia has been interviewed in the same manner as a human, striking up conversations with hosts. Some replies have been nonsensical, while others have been impressive, such as lengthy discussions with Charlie Rose on 60 Minutes. In a piece for CNBC, when the interviewer expressed concerns about robot behavior, Sophia joked that he had “been reading too much Elon Musk, and watching too many Hollywood movies”. Musk tweeted that Sophia could watch The Godfather and suggested “What’s the worst that could happen?”. On October 11, 2017, Sophia was introduced to the United Nations with a brief conversation with the United Nations Deputy Secretary-General, Amina J. Mohammed. On October 25, at the Future Investment Summit in Riyadh, she was granted Saudi Arabian citizenship, becoming the first robot ever to have a nationality. This attracted controversy as some commentators wondered if this implied that Sophia could vote or marry, or whether a deliberate system shutdown could be considered murder. Social media users used Sophia’s citizenship to criticize Saudi Arabia’s human rights record. 
5. The word “piece” in paragraph 4 mostly means__________

Read the following passage and choose the best answer (A, B, C, D):
Egypt’s 100 millionth citizen was born last week, undoubtedly a happy occasion for one family, but a moment filled with foreboding for a country struggling to contain a population explosion. In the past year the government has scrambled to stem the birth rate with a new program called “Two is Enough.” It is establishing family planning clinics throughout the country, where Egyptians can purchase heavily subsidized contraceptives. But many doctors and activists fear that this is too little, and comes too late to reverse the uptick in population growth. Doctors complain that the new “Two is Enough” program lacks in a clear strategy to bring down birthrates. The financial resources deployed thus far have been a fraction of previous efforts; some family-planning clinics have reportedly run out of contraceptives. While clinics funded by the campaign to provide some reproductive health education, sexual education remains taboo in Egyptian schools. There is also a lack of adequate services for the poor and pensioners. Many Egyptians opt to have more children in the hope they will look after them as they age, a phenomenon common in countries with high levels of poverty and inadequate safety nets. While over 30 million Egyptians live in poverty, only 9.4 million receive means-tested cash transfers from the government’s welfare programs. Economic reforms undertaken as part of a recently completed International Monetary Fund program have cut subsidies in a number of areas, contributing a spike in inflation that at one point exceeded 30%. For newborns like the 100-millionth Egyptian, the outlook is grim. A burgeoning population exacerbates many problems. Despite Egypt’s limited supply - it depends almost exclusively on the Nile - there has been a systemic failure to adequately address water waste. From wasteful megaprojects draining the Nile to literally dumping waste in the river, Egyptian officials have consistently failed to prudently protect what is perhaps the country’s most vital natural resource. In 2018, Egypt temporarily reduced the farming of rice, a water intensive crop - only to expand cultivation the following year. The New Administrative Capital that Sisi has set out to erect is projected to need 650,000 cubic meters of water per day when finished. Failure to quickly and dramatically improve water management practices in Egypt could be disastrous, and the risk is the greater for the country’s rapid population growth  
6. According to paragraph 4, what is the problem in general resulted from overpopulation?

Read the following passage and choose the best answer (A, B, C, D):
Belgium is a very old country, with a fascinating mixture of old customs and modern  laws. Belgium weddings may be performed as a civil ceremony or as a religious ceremony. Traditionally, when a couple in Belgium wishes to announce their marriage, the  wedding invitations are printed on two sheets of paper, one from the bride’s family and one sheet from the groom’s family. These wedding invitations symbolize the union of the two families and the partnership of the new union.  An ancient Belgium custom that is designed to unite the two families calls for the bride to stop as she walks up the aisle and to hand her mother a single flower. The two then embrace. Then, during the recessional, the bride and groom walk to the groom’s mother and the new bride hands her new mother-in-law a single flower and the two of them embrace, symbolizing the bride’s acceptance of her new mother.  One of the most important and enduring traditions of the Belgium wedding is for the bride to carry a specially embroidered handkerchief that has her name embroidered on it. After the wedding this handkerchief is framed and hung on the wall in a place of honor.  When the next female member of the bride’s family is to be wed, the handkerchief is removed from its frame, the new bride’s name is embroidered onto it, and it is passed down. The wedding handkerchief is passed from generation to generation, and is considered an important family heirloom. During the wedding mass, the bride and the groom are enthroned in two large chairs placed near the altar, symbolizing that on this day and in this place they are the king and the queen. At the conclusion of the ceremony, the groom slips the wedding ring onto the third finger of his bride’s left hand. The ring, being an endless circle, symbolizes never-ending love, and the third finger of the left hand is believed to hold the vein that travels to the heart, symbolizing love. At the conclusion of the ceremony, the bride and groom share their first kiss as husband and wife. The kiss is considered a symbolic act of sharing each other’s spirit as the couple each breathes in a portion of their new mate’s soul.  The bridesmaids traditionally take up a collection of coins and as the bride and groom exit the church, the bridesmaids toss the coins to the poor outside the church. Giving gifts of money to the poor helps to insure prosperity for the new bride and groom.  Following the wedding the bride and groom are off on their honeymoon. In ancient times the honeymoon, which was celebrated by the drinking of mead, or honey wine, would last 28 days, one complete cycle of the moon. This was to make sure that the bride’s family did not try to steal their daughter back from her new husband. 
3. The following is true about Belgium’s wedding, EXCEPT ___________

Read the following passage and choose the best answer (A, B, C, D):
Researchers have found out that the size of an animal is important when it comes to extinction. Scientists have determined that the biggest and the smallest animals are more (1) ________ risk of dying out than medium-sized animals. Heavy animals are mostly endangered by hunting and poaching while the smallest creatures may die out (2)_______their living area is being polluted. Among the most endangered animals are elephants, lions and rhinos. Public awareness is large and campaigns to save such animals have been around for a long time. It is the smallest (3) __________ that get the least attention. Especially fish and frogs are in danger of dying out. The species that are most at risk have a weight of over 1 kilogram. They are in danger of being (4)__________ because we need food, skin and other items. According to the study, animals that are (5) __________ extinct affect large ecosystems, like forests, deserts and oceans

Read the following passage and choose the best answer (A, B, C, D):
Simmons Research conducted a survey of American adults in order to learn how much Americans at large trust the media, and we are pleased to present the results in this first Simmons News Media Trust Index. We asked respondents to let us know how trustworthy or untrustworthy they found 38 of the largest and most well-known news sources commonly available in the US. News sources included represented a wide variety of mediums, including print, online, radio, and television with many of them operating across platforms. The average percentage of respondents who rated news sources as trustworthy or very trustworthy was just 40.1% - not a ringing endorsement for journalism in general. Topping the list across all news sources, and the only newspaper in the top five, was the Wall Street Journal with 57.7% of Americans trusting them. The major television network news organizations also fared quite well in our survey, taking the second (ABC 55.9%), third (CBS 55.4%), and sixth (NBC 54.1%) most trusted positions. Among cable news, the most trusted network in the US was ironically not American. BBC News was trusted by 55.2% of Americans and was the fourth most trusted news source. CNN, which touts itself as the “most trusted name in news,” trailed the list at number 14 with the trust of 46.1% of Americans. Forbes was the most trusted magazine and rounded out the top five, trusted by 54.2% of Americans. The New York Times and the Washington Post were both among the most trusted news organizations in our survey. The New York Times came in at the seventh position trusted by 53.8% of Americans, and the Washington Post in eighth trusted by 53.6%. USA Today (51.1%) and the Washington Times (50.0%) were the final two sources trusted by at least a majority of Americans. The least trusted news sources were all Internet-first and hyper-partisan in nature representing brands that have been consistently rated as misleading and inaccurate by factcheckers. The six organizations trusted least were split evenly between far-left and far-right news sources, and on average were trusted by only about one in four Americans. Daily Caller was the bottom of our list, with just 22.5% trusting them. They were followed by another extremely conservative platform, InfoWars, at 24.3% which was recently banned or had content deleted from Facebook, YouTube, iTunes, and Spotify for violating terms of service around hate speech, harassment, and bullying
1. Which best serves as the title for the passage?

Fill in each numbered blank with one suitable word or phrase.

Researchers in communication show that more feelings and intentions are (1) _______ and received nonverbally than verbally. Mehrabian and Wienerfollowing have stated that only 7% (2) _______ message is sent through words, with remaining 93% sent nonverbal (3) _______.

Humans use nonverbal communication because:

1. Words have limitations: There are (4) _______ areas where nonverbal communication is more (5) _______ than verbal, especially when we explain the shape, directions, personalities which are expressed nonverbally.

2. Nonverbal signal are powerful: Nonverbal cues primarily express inner (6) _______ while verbal messages deal basically with outside world.

3. Nonverbal message are likely (7) _______ more genuine: because nonverbal behaviors cannot be controlled as easily as spoken words.

4. Nonverbal signals can express feelings inappropriate to state: Social etiquette limits (8) _______ can be said, but nonverbal cues can communicate thoughts.

5. A separate communication channel is necessary to (9) _______ send complex messages: A speaker can add enormously to the complexity of the verbal message through simple nonverbal (10) _______

(5) _______