The expenses incurred by a customer or company in lost time and resources when changing from one supplier or system to a competing supplier or system are known as:

The idea that the more any given resource is applied to production, the lower the marginal gain in output, until a point is reached where the additional inputs produce no additional value, is referred to as:

The parts of an organization's infrastructure, human resources, technology, and procurement that make the delivery of the firm's products or services possible are known as ……….. activities.

In the value chain model, support activities are most directly related to the production and distribution of the firm's products and servic which create value for the customer.

Switching costs increase when customers are strongly linked to products and platforms.

High product differentiation is a sign of a transparent marketplacE.

Which type of software is created and updated by a worldwide community of programmers and available for free?

The ability to be in many different states at once, dramatically increasing processing power, is a hallmark of

All of the following are IT-enabled products and services providing competitive advantage except:

Order data for baseball tickets and bar code data are examples of

The three principal levels within a business organization hierarchy are