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Câu hỏi:

Read the following passage about generations and mark the letter A, B, C, or D to indicate the option that best fits each of the numbered blanks from 7 to 12.

How the Generation Gap Plays Out in the Workplace

Ø As a recruiter, I am in constant communication with executive clients and HR colleagues. I regularly (7) ______ on candidates I’ve placed, to see how they are getting on in their new roles. Here are some of the important generational differences I see that can lead to potential (8) ______ if not properly understood:

v Communication styles

· The young generation is more (9) ______, quick to offer constructive criticism, individualistic, with a more casual approach.

· Gen X values hard work and long hours, a/k/a ‘The Grind’ - they are more skeptical, formal, and uncompromising.

v Leadership styles

· The young generation is extremely open-minded. They resist micromanagement, and resent pressure. (10) ______ factor that sets them apart is their emphasis on work-life balance.

· (11) ______, their Generation X supervisors, on the other hand, are intensely focused on the organisational processes that brought the company success; they tend to prioritise (12) ______ and the bottom line.

(Adapted from Jacksongrant)


(10) ______ factor that sets them apart is their emphasis on work-life balance.

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