Question 16 - 18 refer to following conversation:

W-Br: Mehdi, I've been working on the design for the new library. I put the floor plans on your desk this morning. Did you have a chance to look at them?

M-Cn: Yes, I like what you did, but there's one problem. In your plan, the computer lab is located on the second floor, and I thought it was supposed to be on the first floor next to the elevator.

W-Br: That was the original idea, but I believe the library director wanted that room moved upstairs so that we'd have space to make the lobby bigger.

M-Cn: We'd better check on that; I'll call the director this afternoon just to make sure.

16. What are the speakers discussing?

W-Am: Excuse me, sir, but I think you're in my seat, 14-A?

M-Au: Let me take a look at my ticket... hmm, no, it seems I'm in the right place. My ticket says 14-A as well.

W-Am: Well... this is train car five. Are you sure you're in the right car?

M-Au: Oh, pardon me! I'm 14-A in car six. I've put my bags on the overhead rack, so just give me a moment to get my things together.

W-Am: Thanks for this follow-up visit, Mr. Kessler. Your team did a nice job installing the parking area for my office building. It's smooth and even. However, as you can see, behind the building, the work was never finished. Only a few of the white stripes that mark the individual parking spots have been painted.

M-Cn: Hmm... Yes, I see. My team was supposed to paint that final section on Tuesday, but all the rain last week put us behind schedule.

W-Am: I hope you'll be able to take care of this soon.

M-Cn: Sure, that won't be a problem. I'll put you on the schedule right away, and we'll come by first thing tomorrow and get this all done for you.