Face–to–face conversation is a two–way process. You speak to me, I reply to you and so on. Two–way (1)_____ depends on having a coding system that is understood by both sender and (2)_____ , and an agreed convention about signaling the beginning and end of the message. In speech, the coding system is the language like English or Spanish; the convention that one person speaks at a time may seem too obvious to mention. In fact, the signals (3)_____ in conversation and meetings are often (4)_____ . For example, lowering the pitch of the voice may mean the end of a sentence, a sharp intake of breath may signal the desire to interrupt, catching the chairman’s eye may indicate the desire to speak in a formal setting like a debate, a clenched fist may indicate anger. When (5)_____ possible, more formal signals may be needed.

WILLIAM THE HERO!
Brave William Baldock, who is six years old, is a hero after helping his mother when she fell downstairs. William quickly rang for an ambulance when he discovered his mother had broken her leg. In spite of being frightened, he (1)_____ the emergency services what had happened and answered all the questions they asked him. He also telephoned his father at work, and then his grandmother, to explain what he had (2)_____ . While waiting for these people to come, William looked after his 18–month– old sister. When ambulance man Steve Lyn went to the house, he was amazed. 'It's great that a young boy of six knew the right number to dial, and was able to give us the correct information. (3)______ of William's quick thinking, we were able to (4)______ there immediately." Mrs. Baldock left hospital yesterday, very (5)_____ to both William and the ambulance service.

Alligators have always been the most dangerous predators of the Florida Everglades, (1) .................. their long-held position is now being
challenged by a growing population of Burmese pythons. The Burmese python, a giant snake measuring up to 20 feet long and weighing up to 200 pounds, is very popular among exotic pet owners. However, as the (2) snakes grow, they become more difficult to cafe and handle. To avoid dealing with the snakes, the owners irresponsibly release them into the wild. (3) the Everglades is quite similar to the python’s native environment of Southeast Asia, they survive and prosper without difficulty. The issue with the Burmese pythons is their choice of meals. They eat alligators and endangered birds, which creates a strain on an already (4) ecosystem. Recently a 13-foot long Burmese python was found with a 5-foot alligator bursting from its stomach. They python died trying to eat the alligator but a larger one would have easily won the struggle. With over 30,000 Burmese pythons now living in the Everglades, a solution to stop this invasive species is necessary. If the pythons are (5).................. unchecked, there is a strong possibility they will wipe out a variety of species necessary for the functioning of the Everglades ecosystem.

Similarly, if your girlfriend is the oldest in her family, she would probably be more than a little domineering. Fortunately for all of us, family psychology is not totally accurate. There are always exceptions to the rule. Most important of all, we should always judge people (5)_____ to who they are, not the relatives they have

Since (1)_____ , it has developed a more (2)_____ economy and has become an important financial, trade, and transportation center.

Libraries are an essential link in this communication between the past, present, and future. Whether the cultural record is contained in books or in electronic formats, libraries ensure (3)_______ the record is preserved and made available for later use. People use library resources to gain information about personal interests or to obtain recreational materials such as films and novels.

One of the most valued of all cultural institutions, the library (5)_______ information and services that are essential to learning and progress

So for all of you lefties, leftie-loving righties, and ambidextrous folks out there - it’s time to brush up on your lefthanded knowledge and help (5)_____ an end to leftie discrimination once and for all.

If you are genuinely interested in the job, let the interviewer know that. One of the best ways to show you are keen on a job is to demonstrate that you have researched the organization prior to the interview. You can also (5)_____ interest by asking questions about the job, the organization, and its services and products

Although it is true that moderate exercise such as walking can be very benecial to a person’s health, it is not the only one factor (2)_____ keeps us healthy. Diet is also extremely important and I would argue that it is probably even more important than exercise, although the ideal is for both of these factors to work together.

The oldest ice swimming club in the United States, the Coney Island Polar Bear Club of New York, organises an annual (4)_____ on New Year's Day.