Why does the man say he is busy? 

M-Cn: Hi, Ms. Santiago. It's Jim, your manager, calling. I just got an e-mail from Bergan Industries. Apparently the presentation you gave yesterday really impressed them, and now thanks to you they've decided to use us to supply all their paper products.

W-Am: That's great news! But I can't take all the credit. James Tanaka in our advertising department made the slides for my presentation. He's very creative.

M-Cn: I'm not surprised. Mr. Tanaka also did a wonderful job designing our catalog this year. Be sure to let him know that we appreciate his abilities.

W-Am: I'll do that. He's out of the office today, but I'll be sure to give him that feedback when I see him tomorrow.

-Br: Hey Ben, will you be attending the regional directors' meeting in Paris next Monday?

M-Au: Yes, I will. You too?

W-Br: I am, but... how do I board the train without a paper ticket? I just received the e-mail confirmation for my trip, but I'm not sure how to retrieve the ticket.

M-Au: When you get to the station, look for the self-serve kiosks. Make sure you have the reservation number with you, and follow the instructions to print out the paper ticket.

W-Br: OK. I'm on the four o'clock train, so I'll make sure I leave the office a bit early to do that.

M-Au: I'll actually be on the same train. We should share a taxi to the train station.

M-Au: Hey Sue. Hector and I are going to lunch at Antonio's Restaurant. Would you like to join us?

M-Cn: A few others from the office are coming as well. It'll be a good chance for you to socialize with your new colleagues.

W-Am: Thanks for inviting me, but isn't that a bit far away to go for lunch? It would take us twenty minutes just to get there, so we wouldn't have enough time to eat.

M-Au: Oh, you're thinking of the original Antonio's, by the town hall. They just opened a second place much closer to here.

M-Cn: Right. And we plan to go a little early, to beat the lunch rush.

W-Am: In that case, sure. Let me just tell my manager that I'll be going to lunch early.

W-Br: Hello. I'd like to purchase some tables and chairs for a new restaurant I'll be opening. I saw the prices on your Web site, but I was wondering if you have any discounts for large orders.

M-Cn: We do offer discounts, as long as you're ordering at least twenty sets of tables and chairs. Do you already know how many you'll need?

W-Br: I don't have the exact number yet, but I'm sure it'll be more than twenty. I was also wondering how quickly you'd be able to deliver the furniture. The restaurant is set to open next month, so I'd like everything delivered within the next two weeks.

M-Au: Jin-Hee, the company's closing the parking area in front of our research lab for construction next month. Can you send an e-mail to tell the rest of the team?

W-Br: Yeah, sure. Did they decide where everyone should park in the meantime?

M-Au: We're supposed to use the west parking area-till the construction's finished.

W-Br: That's quite a long walk from our lab. When the weather's bad, the roads around here can get really icy.

M-Au: Don't worry. The company's providing shuttles from the parking area to our lab. Could you add that to the e-mail as well?

W-Br: Hi, Mr. Lin, I'm calling from Central Dentistry. You have an appointment with Dr. Sumner on June eighth at two P.M. 361 was wondering if we'd be able to move your appointment to three o'clock.

M-Cn: Well, I have a sales call scheduled that morning, but I think three o'clock would be all right.

W-Br: Wonderful, we really appreciate it. Most of our staff will be attending a dental workshop earlier in the day, and they are concerned about getting back in time.

M-Cn: No problem at all. I'll mark down that change in my calendar right now.