What does the man say he will do right away? 

W-Br: Hello. I'm calling about my subscription to TV Trivia Magazine. I moved a few months ago, and I called to give you my new address at that time. But I've only received one issue since then. I'm wondering what the problem is. The name is Fernandez.

M-Au: OK, let me check... Oh yes, I see. Your subscription expired last month. Why don't you sign up for our online version of the magazine? We're running a promotional sale for 20 percent off digital subscriptions right now.

W-Br: Actually, I prefer to read the paper version. Can you provide the same discount for that? If you can, I'll renew right away.

M-Cn: We're getting close to the airport, so we'd better stop to put gas in the car. The rental company will charge us an extra fee for fuel if they have to do it.

W-Br: Good idea. We don't want to pay more than we have to.

M-Cn: OK, should I take this exit then?

W-Br: No, that's a rest area. Keep going, we want the next exit.

M-Cn: Oh good, and I hope they also sell food. Then we can pick up some snacks for the plane while we're there.

W-Br: Hi Raymond. It's Marta Dunmore. I'm calling about the wood options we discussed for my new kitchen floor.

M-Cn: Great! What did you decide?

W-Br: Well, I thought about choosing the dark pine. But then I took the samples you gave me into the kitchen and looked at them carefully. I decided the pattern on the oak will look best.

M-Cn: Oak is a great choice. It's harder than pine, so it's a good value. And the light color of the ash and maple don't really match your kitchen.

W-Br: OK, great. When can you start the installation?

M-Cn: I'll have to check my calendar when I get back to the office. Can I give you a call later?

M-Cn: Welcome to the Natural History Museum. Can I help you?

W-Br: Hi I'm trying to find the special Fossils exhibit I saw advertised on TV. Can you tell me how to get to it?

M-Cn: Sure. We're here in the Main Hall. That's the Bird Hall over there. The fossils are just in the next room, on the other side of Bird Hall. It's a large well-lit space that we often use for special exhibits. That's where you want to go.

W-Br: Thanks. Oh-and is my ticket good for special exhibits?

M-Cn: Yes. Everything is included with regular admission at our museum.

M-Cn: Thanks for calling Riverside Auto Repair. How can I help you?

W-Br: Hi. I got my car repaired last week and used your shuttle service to get a ride back to my office. Can you tell me why there's a service charge on my invoice for using the shuttle? I've never had to pay that before.

M-Cn: Yes, unfortunately the cost of auto fuel has risen quite a bit, so the company now requires us to charge for the shuttle.

W-Br: Well, I wasn't expecting that.

M-Cn: I'm sorry we didn't inform you of this ahead of time. I'll waive the fee now, but please be aware that you'll have to pay for rides in the future.