Question 30 - 32 refer to following paragraph:
M: Hello. My name is Robert Marin. I am here to pick up my medication for my stomach. My doctor sent a prescription to this pharmacy a few hours ago.
W: Okay, your order has already arrived. Don’t forget to take two tablets, 30 minutes after you have eaten, three times a day, in the morning, afternoon and evening. Be sure to take the recommended dosage.
M: Is there any drowsiness or tiredness associated with the medicine? I have to drive to another city in the evening
W: Your medication has no evident side effects, so you don’t need to worry about that. Here you are.
30. Who most likely is the woman?

What topic is Ms. Dupont speaking about?

This notice provides general guidance on how you can obtain the best available information -------- other sources.

We are trying our best to respond with timely (70)........ and accuracy.

Question 71 - 73 refer to following paragraph:
A long time ago, this part of the town used to be a place where people came to relax and get away from their stress.
Although this was (71)........ a shelter for people to escape, it has now become a chaotic and noisy market area.
Up until a few years ago, it wasn't as bad as it is now.
Although it is true that some people in the neighborhood supported the expansion of the market a few years ago, now most of them (72)........ that it has gotten out of control and created many serious problems for the area.

(73)........ , it might have already gotten too far out of control.
What we really need right now is not a mere intervention by civilians but strong action from the mayor's office.
71. Although this was (71)........ a shelter for people to escape, it has now become a chaotic and noisy market area.

In the first letter the word “drastic” in paragraph 3, line 2, is closest in meaning to

Why do you need to cancel your appointment?

Aren’t you delivering an opening speech next week?

Why does the man want to make a call?

When will the woman visit the man’s office?

The township of Lincoln would like to inform its citizens of the upcoming city closures due to festival events. Starting Friday November 9th, St. Pau Street will be closed due to the Annual City Parade. Pedestrian traffic only will be permitted between Church Street and Jarvis Avenue. Priority access will be given to families with small children who wish to attend the event. The streets are expected to reopen Monday November 12th. We sincerely apologize for the inconvenience. However, we do hope that all of the residents of Lincoln will join in the festivities to help make the annual event a success. If you have any questions about other planned events, please contact the city’s tourism authority at 239-3497
39. What should people do if they have questions?