Question 28 - 30 refer to following conversation:

M-Cn: Hi, Nadia. Our department manager mentioned you're training our new hires.

W-Am: Yeah, I still have a lot to do, and the training starts Monday. I've been so busy updating the training documents, I haven't had time to do anything else.

M-Cn: Well... I finished my project early... What do you need?

W-Am: Thank you so much. Could you check with the Security Office about the badges for the new employees? I sent them a request last week, but I haven't heard back yet.

M-Cn: No problem, I'll take care of that right away.

28. What is the woman preparing for?

M-Cn: Jackie, some of our hotel guests would like to see the symphony orchestra perform tomorrow night. I've called the box office a couple of times to book tickets for them, but I just get a recording.

W-Am: Well, I've got a brochure about another classical music performance happening tomorrow night at a different venue. Why don't you ask our guests if they'd be interested in seeing that show instead?

M-Cn: Great! I'll stop by your office when I get back from lunch. I'll get the details then.

M-Au: Susan, thanks for watching us practice our presentation about this new marketing campaign.

M-Cn: Yes, we really appreciate it. Now that we've finished, do you have any comments? We're showing it to our
client next week, so your feedback will be really helpful.

W-Br: I'd emphasize more how you intend to reach a larger and more diverse customer base with this marketing campaign.

M-Au: Well, we are planning to use social media to reach younger people. Do you think that should be included in the presentation?

W-Br: Absolutely. The client will like that.

M-Cn: We'll get back to work then. But if you are free tomorrow, I'd like us to meet one more time to go over our revisions.

M-Cn: Good afternoon, Ms. Dembo. I have some concerns- 68can I show you the report on our pasta production this week?

W-Am: Sure. What's the problem exactly?

M-Cn: Well, according to page two of the report, the pasta-cutting machine in our production line was working at less than 50 percent capacity yesterday. We were not getting as much output as we usually
do.

W-Am: I see. Let's shut down that machine right away. And I'll have a technician look at the motor and blade immediately. We have to fill a large order of pasta this week-that machine must be working well
so that we can produce the order on time.