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Part IV: Short Talks
Directions: You will hear some talks given by a single speaker. You will be asked to answer three questions about what the speaker says in each talk. Select the best response to each question and mark the letter (A), (B), (C) or (D) on your answer sheet. The talks will not be printed in your test book and will be spoken only one time.
Question 36 - 38 refer to following paragraph:
Good evening. This is the headquarters for the Irish National Bank. The office is now closed. Our regular business hours are 8 a.m. to 3 p.m., Monday to Saturday, with the exception of national holidays. Should you wish to speak to one of our company representatives, please leave a message after the tone. You are also able to check account balances using our touch tone service. You can also use our web service for bill payments, the transferring of funds, or to obtain new product information. Thank you for choosing INB, and we look forward to serving you again soon.
36. What information can customers obtain from the website?

A.
A list of new available products
B.
A list of company employees
C.
Cost of the company’s products
D.
The branch location and address
Trả lời:

Đáp án đúng: A


Câu hỏi yêu cầu tìm thông tin khách hàng có thể lấy từ website của ngân hàng. Trong đoạn hội thoại, người nói đề cập đến việc có thể dùng web service để thanh toán hóa đơn, chuyển tiền và lấy thông tin sản phẩm mới. Vậy đáp án đúng là A.

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