What does CTR stand for?
Content to Rank
Click Through Rate
Convert to Revenue
Content Track Ratio
Đáp án đúng: B
Which of the following is an example of a touchpoint in the purchase stage of the consumer decision journey?
Checkout process on an e-commerce website
Customer support hotline
Loyalty program rewards
Product packaging
What is a common way to improve website performance?
Adding more pages to the website
Using larger image files
Minimizing HTTP requests
Increasing the use of external scripts
What is a touch point in marketing?
A physical location where customers buy products
Any interaction a customer has with a brand
A type of marketing strategy
A sales pitch
What is a key feature of Google Search Console?
It allows you to submit your sitemap to Google
It provides detailed information about your paid search campaigns
It allows you to edit your website's content directly
It provides information about your competitors' websites
Which of the following is an example of a digital touch point?
In-store experience
Social media interaction
Television advertisement
Direct mail
Customer service interactions are considered:
Pre-purchase touch points
Post-purchase touch points
Unimportant touch points
Irrelevant to digital marketing
Which of the following is not a digital touch point?
Website
Mobile app
Print advertisement
Email
Touch points during the purchase phase can include:
Customer reviews
Product comparisons
Checkout process
All of the above
What role do touch points play in the consumer journey?
They are the only factor in purchasing decisions
They help shape the customer's overall experience with the brand
They are unrelated to customer satisfaction
They are only important post-purchase
